Pega Decisioning Consultant

As a Pega Decisioning Consultant at our company, you will play a crucial role in designing and implementing intelligent decisioning solutions using Pega Customer Decision Hub (CDH) technology. Your responsibilities will involve building real-time decisioning strategies, next-best-action (NBA) frameworks, and customer engagement journeys to enhance personalization and customer engagement. Key Responsibilities: - Design, configure, and implement Pega CDH solutions to support customer engagement and personalization initiatives. - Develop and manage Next-Best-Action (NBA) and Next-Best-Offer (NBO) strategies. - Translate business requirements into decisioning logic and strategies in collaboration with business teams. - Configure decisioning components such as propositions, engagement policies, predictive models, and adaptive models. - Integrate Pega CDH with various external data sources and channels (web, mobile, CRM, etc.). - Ensure scalability and high performance of decisioning solutions by collaborating with architecture and development teams. - Support unit testing, system integration testing, and production deployments. - Troubleshoot and optimize decisioning workflows and performance. Qualifications Required: - Proven experience in Pega Customer Decision Hub (CDH) development and configuration. - Certifications required: CSA, CSSA, CPDC (Certification should be obtained between 2018 to 2022). - Experience in Pega CDH 8.X or higher versions, NBAD framework. - Strong understanding of Pega BPM tools, rule creation, and case management. - Expertise in system integration techniques and managing complex software configurations. - Solid problem-solving skills with a detail-oriented approach. - Experience working in Agile environments and familiarity with the full SDLC. Additional Company Details: Our company offers a supportive culture that values continuous learning, professional growth, and innovation. You will have the opportunity to work on transformative technologies in a collaborative on-site environment. We provide competitive compensation and benefits along with clear career progression paths. Note: Benefits include paid sick time, paid time off, and Provident Fund. This is a full-time, permanent position based in Bangalore City, Bengaluru, Karnataka. Experience Required: - CDH: 3 years (Required) - Decisioning: 3 years (Required),