Payroll Associate I

Why UKG

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.Position Overview: The US Payroll Associates I, responsible for managing various payroll-related functions, including payroll processing, tax compliance, and reporting. This role operates in a multi-site, multi-state, high-volume environment, serving customers who utilize our Managed Services product offering.This role is crucial for ensuring smooth payroll operations and compliance, contributing to a positive and productive work environment.Primary/Essential Duties and Key Responsibilities:  Handle End-to-End payroll processing for multiple sites and states, ensuring accuracy and timeliness. Ensure compliance with federal, state, and local payroll tax regulations.Generate and analyze payroll reports for internal and external stakeholders.Provide excellent customer service to managers and associates, addressing payroll-related inquiries and issues.Maintain accurate payroll records and documentation.Identify and resolve payroll discrepancies and issues promptly.Performs file imports into the payroll system from various sources and reviews and verifies payroll data in a timely manner. Prepares off-cycle payrolls and manual checks as necessary. Escalates non-routine inquiries and issues to the payroll specialist, team lead, or manager. Develops and maintains awareness of SSAE16 requirements and is accountable for compliance with each task performed. Maintain discretion and professionalism with team members. Quarter End, Year End, and Open Enrollment for assistance and task execution. Proficient using the Microsoft Office Suite of software to include Outlook, Word, and Excel Ability to understand and follow written and verbal instructions. Quickly and easily adapts to change and shifting priorities with enthusiasm.Should be willing to work in US Shift hours (PST, EST, MST etc.)

Attributes

Attention to Detail: High level of accuracy and attention to detail.Analytical Skills: Strong analytical and problem-solving abilities.Team Player: Ability to work collaboratively with team members and other departments.Adaptability: Flexibility to adapt to changing regulations and processes.Required Qualifications:   

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Bachelor’s degree in accounting, Finance, Business, or related field preferred.1 Years to 3 years of related experience is preferred.Preferred Qualifications:  Previous experience in payroll processing, preferably in a multi-state environment.Understanding payroll compliance, taxes, and reporting. Excellent customer service and communication skills. Proficiency in payroll software and automated timekeeping systems

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.Disability Accommodation in the Application and Interview ProcessFor individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com