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Patient Relationship Manager (Hospital Experience Required)

Patient Relationship Manager (Hospital Experience Required)

SBH Women Hospital

3 - 5 years

1 - 2 Lacs

raipur

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Skills Required

data analysis healthcare knowledge communication skills problem-solving adaptability crm software proficiency leadership skills attention to detail

Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:

Oversee and manage inbound and outbound patient communications.
Maintain and update patient information within the CRM system.
Assist patients with inquiries, appointment scheduling, and other service needs.
Conduct feedback calls to gather patient insights and enhance overall experience.
Generate and analyze CRM reports to identify trends and areas for improvement.

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