Partner Program Manager

• Design and implement scalable partner programs, including onboarding, enablement, and certification processes.
• Define key success metrics and continuously optimize program offerings based on partner feedback and performance data.

• Develop engagement plans to strengthen relationships with existing and new partners.
• Collaborate with marketing and product teams to provide partners with tools, resources, and training to effectively sell and support our solutions.

• Work closely with Sales, Marketing, Product, Legal, and Customer Success to align partner strategy with business objectives.
• Serve as a key liaison between internal teams and external partners to ensure seamless communication and execution.

• Monitor partner performance and program effectiveness; create dashboards and reports to share insights with leadership.
• Drive continuous improvement using data-driven strategies and partner feedback.

• Ensure adherence to program guidelines, contracts, and compliance standards.

Required Skills & Qualifications

• Bachelor s degree in Business, Marketing, or a related field; MBA is a plus.
• 5+ years of experience in partner management, alliances, or channel programs, preferably in a SaaS or technology environment.
• Proven ability to develop and manage scalable partner programs.
• Strong analytical skills with experience in tracking KPIs and ROI from partner initiatives.
• Excellent communication, presentation, and stakeholder management skills.
• Experience using CRM and partner management tools (e.g., Salesforce, PartnerStack, PRM platforms).
• Strategic thinker with a hands-on approach and problem-solving mindset.