Partner Product & Program - New Economy Group

Job Requirements

Role/ Job Title

Function/ Department:

Job Purpose

Roles & Responsibilities

• Design and execute structured programs to engage NEG customers across lifecycle stages (onboarding, deepening, retention).
• Identify customer needs and pain points to drive relevant programmatic interventions.
• Build partnerships with ecosystem players (accelerators, VCs, co-working spaces, etc.) to run co-branded programs, senior level engagement.
• Product Development & Proposition Building:
• Collaborate with product teams across the bank – WB, RB, Pvt Bank to design and launch products tailored for NEG clients, including startups and VCs.
• Manage product lifecycle and feedback loops, ensuring continuous refinement.
• Work with the Product & Program Head to build compelling NEG propositions aligned with customer needs.
• Customer Engagement:
• Design thought leadership and capability-building engagements (webinars, newsletters, cohort-based programs) focused on larger start ups - NEG clients.
• Drive adoption of digital and platform offerings across the NEG client base.
• Build communities around key sectors within NEG to enhance stickiness.
• Program Governance:
• Track effectiveness and ROI of programs using structured metrics.
• Ensure alignment of programs with NEG P&L objectives and strategic goals.
• Maintain clear documentation and reporting on all ongoing initiatives.
  

Secondary Responsibilities

Key Success Metrics

Qualifications

Experience