Outbound Calling Specialist - U.S. Markets

Exciting Opportunity: Outbound Calling Specialist Connect with U.S. & Canada Clients, Start Your Sales Career Today!

Outbound Calling Specialist (Trainee & Full-Time) U.S. & Canada Markets

Experience

Job Type

Trainee (9-month program) for candidates with less than 1 year of experience;

the U.S. and Canada

We offer two exciting paths:

• Full-Time Position

  : For candidates with 1+ year of experience, you’ll take immediate ownership of outbound calling activities for the U.S. and Canadian markets.

• Trainee Program

  : For candidates with less than 1 year of experience, we provide a 9-month training program designed to sharpen your sales and calling skills. Upon successful completion, there’s an opportunity to convert to a full-time role.

Join us and take the opportunity to interact with international clients, refine your sales skills, and become a key player in our growing global team.

Key Responsibilities:

For Both Trainees and Experienced Candidates:

• Engage with Potential Clients in the U.S. & Canada

  : Make outbound calls to introduce Oblytech’s cutting-edge IT solutions (ServiceNow, Salesforce) to businesses across North America.

• Qualify Leads and Set Meetings

  : Identify potential business needs, qualify prospects, and schedule meetings for the sales team to follow up.

• Craft Effective Call Strategies

  : Collaborate with team members to develop and refine compelling call scripts that speak to the unique needs of U.S. and Canadian clients.

• Manage CRM Records

  : Maintain detailed call logs, update lead statuses, and document client interactions in our CRM (HubSpot preferred).

• Exceed Performance Goals

  : Meet or exceed weekly and monthly call targets, lead generation, and scheduled meetings.

Additional Responsibilities for Experienced Candidates (1+ Year of Experience):

• Take Charge of Outbound Efforts

  : Manage outbound calling for the U.S. and Canadian markets with minimal supervision, leveraging your prior experience.

• Mentor & Guide Junior Team Members

  : Provide support to trainees and share best practices to enhance team performance.

• Optimize Sales Strategies

  : Work with the business development team to improve outreach tactics and streamline lead conversion.

Additional Responsibilities for Trainees (0-1 Year of Experience):

• Learn the Fundamentals of Outbound Calling

  : Engage in a structured 9-month training program that covers outbound calling techniques, sales skills, and CRM management.

• Receive Mentorship & Support

  : Receive hands-on guidance from experienced sales professionals to refine your approach and improve your success rates.

• Progress to Independent Calling

  : As you gain confidence, gradually take full ownership of the outbound calling process by the end of the trainee program.

Requirements:

• Trainees

  : Strong communication skills, enthusiasm for sales, and a willingness to learn. No prior experience is necessary.

• Experienced Candidates

  : Minimum of 1 year of experience in outbound calling or sales, preferably with international clients. CRM experience (HubSpot preferred) is a bonus.

• For All Candidates

  : Excellent verbal communication skills, confidence on the phone, and the ability to build rapport quickly.
• Ability to work during U.S. & Canada business hours.
• Knowledge of IT services (ServiceNow, Salesforce) is a plus, but not mandatory.

Why Join Us?

• Exciting International Exposure

  : Get hands-on experience working with clients in the U.S. and Canada from the comfort of your location in India.

• Trainee Program

  : Extensive training and mentorship to build your career in sales, with an opportunity for full-time conversion.

• For Experienced Candidates

  : Immediate impact in a fast-paced, international sales role with growth opportunities.

• Supportive Work Environment

  : Be part of a dynamic, collaborative team with ongoing learning and development opportunities.

• Incentive-Driven Rewards

  : Attractive bonuses and incentives for meeting performance targets.

• Career Progression

  : Opportunities to advance your career in a rapidly growing global company.