Order Taker

Naukri Hospitality Jobs

0 - 1 years

1 - 3 Lacs

mumbai

Posted:1 day ago| Platform:

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Skills Required

order processing order management customer service order fulfillment billing cash handling guest handling sales order processing purchase order cashier activities order to cash data entry operation beverage invoicing room service cash collection

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and efficient Order Taker to join our team at Taj Santacruz. The ideal candidate should have 0-1 year of experience in the hospitality industry.

Roles and Responsibility

Manage and coordinate orders efficiently to ensure high customer satisfaction.
Handle cash transactions accurately and maintain records.
Provide excellent customer service by responding promptly to queries and resolving issues.
Collaborate with other departments to ensure seamless service delivery.
Maintain a clean and organized workspace, adhering to health and safety standards.
Develop and implement effective strategies to enhance customer loyalty and retention.

Job Requirements

Any graduate degree from a recognized institution.
Excellent communication and interpersonal skills are required for interacting with customers and colleagues.
Ability to work well under pressure and manage multiple tasks simultaneously.
Basic knowledge of point-of-sale systems and procedures is necessary.
Strong problem-solving skills to resolve customer complaints and issues.
Ability to work collaboratively as part of a team to achieve common goals.

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