1 - 2 years

2 - 3 Lacs

Posted:9 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

  • Greet customers/guests and take food & beverage orders politely and accurately.
  • Record orders manually or in POS systems and confirm details with guests.
  • Coordinate with kitchen and service staff to ensure timely delivery.
  • Provide menu information, recommendations, and upsell food & beverage items.
  • Handle special requests, dietary needs, or modifications appropriately.
  • Ensure cleanliness and readiness of order-taking areas (in-room dining desk, call center, or restaurant).
  • Handle guest complaints or queries promptly and escalate when required.
  • Maintain accurate records of orders, bills, and transactions.

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