Operation/Sales Specialist

Location: Remote (UK hours preferred)

Type: Full-time

Salary: ₹30,000 + performance bonuses

Reports to: CEO, Novara Consult

About Novara Consult

Novara is a fast-growing consultancy helping businesses scale through digital growth, automation, marketing, and operational optimisation.

We partner with brands across e-commerce, local trades, wellness, tech, and more, offering high-value, full-funnel solutions through our growth subscription (Novara360) and bespoke project work.

We’re now hiring a Growth & Client Success Executive to drive new business from inbound and outbound sources while owning the full client experience — from first contact to final delivery.

What You’ll Be Doing

Sales & Outreach

• Manage Bark and Meta leads daily — analyse past data to identify high-conversion lead types
• Conduct cold and warm outreach via LinkedIn, Instantly, WhatsApp, and Email
• Build lead lists using LinkedIn Sales Navigator and other sourcing tools
• Initiate conversations, qualify prospects, and book meetings via Calendly
• Take part in calls (if comfortable), send proposals, arrange quotes, and follow up to close deals
• Hit daily outreach (15+ quality touchpoints) and monthly revenue targets

Client Success & Coordination

• Ensure smooth delivery once a client is onboarded
• Coordinate internally with PPC, SEO, Design, and Web teams
• Ensure clients receive everything promised — timelines, communication, performance
• Maintain client satisfaction and identify upsell or extension opportunities
• Flag blockers, delivery issues, or client risks early

Admin & Operations

• Prepare quotes and send professional proposals via PandaDocs (or similar)
• Update CRM and manage lead pipelines efficiently
• Conduct light research on industries, competitors, or client sectors
• Support the CEO with ad hoc operational tasks tied to project/client flow

What We’re Looking For

Must-Haves

• Excellent written and spoken English (UK tone preferred)
• Strong organisational skills and ability to follow up independently
• Ability to handle operational admin (quotes, proposals, delivery tracking)
• Experience with LinkedIn Sales Navigator & email outreach tools (e.g. Instantly)
• Confident using CRMs, WhatsApp, Google Suite, Calendly
• Good judgment — knows when a deal is warm and needs to be pushed

Nice-to-Haves

• Experience working in or selling to agencies, e-commerce, or service businesses
• Comfortable on Zoom/phone for early discovery calls
• Exposure to digital services (websites, SEO, PPC, CRM, automations)
• Experience with Bark or Meta leads (ideal but not essential)

Why Join Us?

• Work directly with the founder — gain exposure to strategy, systems, and execution
• Build real client relationships, not just push volume
• Be part of a fast-paced, lean team where your input shapes the business
• Clear progression opportunities (Head of Sales / Head of Client Success)
• High-performance culture with flexibility and autonomy

How to Apply

Please include:

• Your CV
• A short paragraph about your experience with outreach, sales, or client success
• Examples of tools you’ve used (e.g. LinkedIn, Instantly, Bark, CRM, quoting tools)