Operations Manager

Job Summary:

We are seeking a highly organized and result-driven Operations Manager to oversee our daily business operations. The ideal candidate should have strong leadership skills, excellent communication abilities, and a proven track record in managing teams and processes effectively. You will be responsible for ensuring smooth workflow across departments, driving operational efficiency, and maintaining high service standards.

Operations Manager

Location: Indore

Experience Required: 4–5 years in operations management or relevant field

Key Responsibilities:

Oversee Day-to-Day Operations:

Ensure smooth functioning of all departments by coordinating daily activities, resolving issues, and improving workflows.

Team Coordination & Supervision:

Lead, manage, and motivate cross-functional teams to achieve departmental goals and maintain high performance standards.

Performance Monitoring:

Track key performance indicators (KPIs), generate reports, and implement performance improvement initiatives.

Client Coordination:

Act as a primary point of contact for clients and stakeholders, ensuring service excellence and timely resolution of concerns.

Resource Allocation & Management:

Plan and allocate resources efficiently across projects and departments based on workload and priorities.

Pressure Handling & Crisis Management:

Demonstrate strong decision-making abilities and composure under pressure; handle operational crises and unforeseen challenges effectively.

Reporting & Analysis:

Provide regular updates to senior management on operational health, project status, risk areas, and improvement plans.

OR

Key Responsibilities:

1. Oversee and manage daily operations across departments to ensure smooth business functioning

2. Lead and coordinate with internal teams to improve overall productivity and efficiency

3. Monitor project timelines, performance metrics, and reporting mechanisms

4. Handle high-pressure situations and resolve operational challenges with a solution-oriented mindset

5. Allocate resources effectively to meet business targets and client expectations

6. Collaborate with senior leadership to plan and implement operational strategies

7. Ensure compliance with company policies, safety regulations, and quality standards

8. Develop and maintain standard operating procedures (SOPs)

9. Manage vendor relationships and third-party services where applicable

10. Prepare regular performance and status reports for management review

Key Skills Required:

Excellent verbal and written communication skills

Strong leadership and coordination capabilities

Ability to handle high-pressure environments and tight deadlines

Effective multitasking and workload management

Problem-solving and conflict resolution skills

Analytical mindset with attention to detail

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Paid time off
• Provident Fund

Schedule:

• Day shift

Work Location: In person