Operations Manager

GBR Fertility Centre

20 years

0 Lacs

chennai tamil nadu india

Posted:6 hours ago| Platform:

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Skills Required

planning gynecology ip support coordination flow scanning billing documentation maintenance scheduling monitoring training marketing management

Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

GBR Fertility Centre

Role Description:

Candidates should have a minimum of 2–3 years of relevant experience. Preference will be given to those with experience in gynecology or infertility services.

Oversee day-to-day operations of OPD, IP, pharmacy, nursing, and support departments.
Ensure smooth coordination between doctors, embryologists, nurses, counsellors, and front office.
Manage patient appointments, counselling flow, scanning schedules, procedures, and discharge process.
Manage OP and IP billing including credit discharges.
Handle escalations and ensure high patient satisfaction.
Maintain accurate records: consent forms, OT notes, lab logs, patient files, and statutory registers.
Manage AMC/CMC documentation, stock maintenance and checking reordering levels.
Manage staff scheduling, attendance, performance monitoring, and training needs.
Coordinate with marketing teams for camps, referral doctors, awareness programs, and patient education.
Ensure proper counselling on treatment plans, financials, IVF protocols, and timelines by relevant teams.

The ideal candidate should have a minimum of a bachelor’s degree, and a management-related postgraduate qualification will be preferred.

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