Operations Manager – AI & Livelihood Programs

Position Title-Operations Manager – AI & Livelihood Programs

Programs-AI–Livelihood | TTT College (K14) | TTT & Student – K12 Teachers School | Bootcamp

Location- Gorakhpur & Prayagraj, Uttar Pradesh

Role Summary

The Operations Manager will be responsible for end-to-end operational management of AI-enabled livelihood, teacher training, and bootcamp programs across Gorakhpur and Prayagraj. The role focuses on smooth program delivery, beneficiary lifecycle management, stakeholder coordination, compliance, and achievement of training and livelihood/placement outcomes.

Key Responsibilities

Program Operations

• Manage day-to-day operations of AI-Livelihood, TTT (K14 & K12), and Bootcamp programs
• Ensure timely batch launches, training delivery, assessments, and certifications
• Implement SOPs, quality standards, and operational guidelines

Livelihood & Placement Outcomes

• Align training programs with employability and livelihood outcomes
• Coordinate with placement, industry, schools, and institutional partners
• Track placements, teaching assignments, internships, or self-employment outcomes

Faculty & Trainer Management

• Coordinate onboarding, scheduling, and performance of trainers and master trainers
• Ensure Training of Trainers (ToT) implementation and academic quality

Student / Beneficiary Management

• Oversee beneficiary lifecycle from mobilization to certification and placement
• Ensure engagement, retention, and grievance resolution

Mobilization & Outreach

• Support enrollment drives, outreach programs, and awareness sessions
• Work with schools, colleges, NGOs, and community partners to meet targets

Stakeholder & Compliance

• Act as the local SPOC for partners, donors, and institutions
• Ensure compliance with internal policies and CSR/donor guidelines
• Maintain MIS, documentation, and periodic reports

Team & Center Management

• Lead operations coordinators and center teams
• Oversee training center infrastructure, labs, and resources

Key Skills & Competencies

• Operations & project management in education/skill/livelihood programs
• Stakeholder and partnership management
• Team leadership and coordination
• Strong communication, MIS, and reporting skills
• Outcome- and target-driven approach

Qualification & Experience

• Graduate/Postgraduate in Management, Education, Social Sciences, Technology, or related field
• 8–10 year's experience in skill development, livelihood, education, or CSR programs
• Multi-location operations experience preferred

Additional Requirements

• Willingness to travel between Gorakhpur and Prayagraj
• Experience with CSR/government/donor-funded projects is an advantage