Get alerts for new jobs matching your selected skills, preferred locations, and experience range.
0.0 - 5.0 years
2 - 4 Lacs
Mohali, Chandigarh, Panchkula
Work from Office
Sitting profile, Customer service only , No sales involved Required candidates for both voice & chat process... fresher eligible. Good salary +Growth opportunities Free Placement. No Fee to be paid.. call now Ms.Bhawna sharma 83604 82210 6230972380 Required Candidate profile candidate must be 12th at least, Graduate & Post graduates also required. male female both required, Fresher eligible Call Ms.Chandni 6230972380 Ms.Priyanshu 93177 53708 Ms.Radhika 8146555305
Posted 4 hours ago
13.0 - 23.0 years
15 - 30 Lacs
Gurugram
Work from Office
• To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends. Roles and Responsibilities • To look after 700 seats outbound call centre operations and deliver high productivity through controlling, monitoring, analyzing & reviewing system. • Determines call center operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer-service standards; contributing information and analysis to organizational strategic plans and reviews. • Develops call center systems by developing customer interaction and voice response systems, and voice networks; designing user interfaces; developing and executing user acceptance test plans; planning and controlling implementations. • Maintains and improves call center operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; installing upgrades. • Accomplishes call center human resource objectives by recruiting, selecting, orienting, training, assigning, coaching, counseling, and disciplining employees; administering scheduling systems; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Prepares call center performance reports by collecting, analyzing, and summarizing data and trends.
Posted 6 hours ago
18.0 - 28.0 years
100 - 125 Lacs
Gurugram
Work from Office
Responsible for leading all the Business Verticals efficiently & effectively to achieve the organisational goals - Sales Revenue , Marketing , Business Expansion , Call Centre, Customer Care ,Training and Delivery , Placements , Collections , IT , HR & Administration Responsible for achieving Top line and Bottom line Designing and implementing business & growth strategies Establishing policies & processes that promote company culture and vision Overseeing the entire operations of the company efficiently Lead & motivate employees to meet or surpass organisational and Revenue goals Excellent people skills, business acumen and exemplary work ethics Responsible for all statutory compliances Instrumental in defining & streamlining systems and processes in the organization for smooth functioning & ensuring strict adherence to the same Responsible for policy decision making with the Chairman & Directors for ensuring organization growth Must have excellent communication & leadership skills Roles and Responsibilities Responsible for leading all the Business Verticals efficiently & effectively to achieve the organisational goals - Sales Revenue , Marketing , Business Expansion , Call Centre, Customer Care ,Training and Delivery , Placements , Collections , IT , HR & Administration Responsible for achieving Top line and Bottom line Designing and implementing business & growth strategies Establishing policies & processes that promote company culture and vision Overseeing the entire operations of the company efficiently Lead & motivate employees to meet or surpass organisational and Revenue goals Excellent people skills, business acumen and exemplary work ethics Responsible for all statutory compliances Instrumental in defining & streamlining systems and processes in the organization for smooth functioning & ensuring strict adherence to the same Responsible for policy decision making with the Chairman & Directors for ensuring organization growth Must have excellent communication & leadership skills
Posted 6 hours ago
17.0 - 27.0 years
35 - 45 Lacs
Gurugram
Work from Office
The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under: 1. Training Strategy: •Developing and implementing a training strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the training team. •Providing guidance, coaching, and support to ensure the team meets or exceeds targets. •Ensuring Customer satisfaction and delight 3. Training Performance Analysis: Monitoring and analysing training performance data. Ensuring more than 90% attendance at all the centers across the country Ensuring less than 5% dropout across the centres Responsible for putting students in the batches after admission. To ensure student development activities regularly at the centers To ensure a high level of student satisfaction and development Ensuring the timely certification of the students Controlling Training slippage and leakage at all levels. Implementing timely corrective actions and strategies to achieve high training delivery performance. 4.Day-to-Day Operations: • Ensuring smooth functioning and efficiency in all aspects of the training activities at the center. Responsible & involved in the selection and training of Trainers and training coordinators PAN India Regular visits to centers PAN India Faculty Management & Rostering of PAN India Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers 5. Company Policies & Directives: Ensuring strict adherence to training Processes, Policies and Directives 6. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals. Roles and Responsibilities The National Delivery Head is a key leadership position responsible for the overall training delivery and quality of training for all the centers across the country. This role requires a combination of leadership, strategic thinking, and hands-on management skills to drive both Training leadership and Operational efficiency. This role requires an excellent track record in training delivery and operations. The key responsibilities associated with this role are as under: 1. Training Strategy: •Developing and implementing a training strategy aligned with the overall organizational goals. 2. Team Leadership: •Leading and managing the training team. •Providing guidance, coaching, and support to ensure the team meets or exceeds targets. •Ensuring Customer satisfaction and delight 3. Training Performance Analysis: Monitoring and analysing training performance data. Ensuring more than 90% attendance at all the centers across the country Ensuring less than 5% dropout across the centres Responsible for putting students in the batches after admission. To ensure student development activities regularly at the centers To ensure a high level of student satisfaction and development Ensuring the timely certification of the students Controlling Training slippage and leakage at all levels. Implementing timely corrective actions and strategies to achieve high training delivery performance. 4.Day-to-Day Operations: • Ensuring smooth functioning and efficiency in all aspects of the training activities at the center. Responsible & involved in the selection and training of Trainers and training coordinators PAN India Regular visits to centers PAN India Faculty Management & Rostering of PAN India Ensuring excellent training infrastructure including assets availability for the students on a timely basis at all the centers 5. Company Policies & Directives: Ensuring strict adherence to training Processes, Policies and Directives 6. Quality Ensuring High-Quality delivery of Training & and meeting students' placement goals.
Posted 6 hours ago
4.0 - 9.0 years
5 - 13 Lacs
Mumbai, Nagpur, Indore
Work from Office
. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports
Posted 6 hours ago
4.0 - 9.0 years
5 - 13 Lacs
Jalandhar, Ahmedabad, Bengaluru
Work from Office
. You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports Roles and Responsibilities . You shall be responsible for achieving weekly/monthly sales target 2. You shall be responsible for delivering impactful sales presentation 3. You shall make productive house calls . 4. You shall be responsible for admission process adherence & documentation, batch formation, giving career seminar at education institutes, schools, colleges etc 5. Ensuring proper handling of all queries of students & parents by effective counselling. 6. You shall make productive BA tie ups 7. You will be required to conduct STP activities regularly for your centres. 8. Ensuring proper follow-ups of walkins 9. Sending properly updated daily sales reports
Posted 6 hours ago
12.0 - 18.0 years
5 - 7 Lacs
Gurgaon / Gurugram, Haryana, India
On-site
Role Overview The Assistant Vice President (AVP) will be responsible for driving strategic initiatives, fostering a culture of innovation, and ensuring operational excellence. This leadership role requires collaboration with India and U.S. stakeholders to align business strategies with organizational goals. Additionally, as the Office Manager for the Gurugram office , the AVP will be responsible for site leadership, people management, and cross-functional coordination to ensure a seamless and efficient workplace environment. Key Responsibilities Business Leadership & Strategy Develop and drive strategies to enhance business performance and operational efficiency. Collaborate with key business partners to understand needs, address concerns, and develop solutions that align with organizational goals. Lead business transformation efforts , challenging the status quo to drive growth and innovation . Establish and monitor key performance indicators (KPIs) , taking corrective actions when necessary. Ensure compliance with internal policies and industry best practices. People & Talent Management Lead and mentor teams across multiple functions , ensuring engagement, development, and performance excellence. Work with recruitment teams to develop talent acquisition and retention strategies . Design and implement learning and development programs in collaboration with training and business teams. Foster a culture that encourages innovation, collaboration, and accountability . Operational Excellence Oversee business process optimization , working closely with the Transformation team to implement improvements. Ensure on-time and quality service delivery , aligning with client expectations and industry benchmarks. Conduct root cause analysis on operational challenges , implementing solutions to prevent recurrence. Promote a data-driven decision-making approach to optimize efficiency. Office Management Responsibilities Act as the site lead for the Gurugram office , ensuring smooth operations and adherence to Berkadia's culture. Work closely with HR to drive engagement initiatives and create a positive workplace environment. Collaborate with Admin, IT, and Corporate Communications to address infrastructure, logistics, and communication needs. Ensure a seamless experience for stakeholders and senior leadership visiting the site. Proactively identify and mitigate operational risks related to the site. Qualifications & Experience Bachelor's degree in any discipline. 12+ years of experience , with at least: 8 years in leadership roles , managing teams and driving business strategy. 5 years in the Financial Services industry , preferably in Commercial Real Estate (CRE) .
Posted 10 hours ago
1.0 - 4.0 years
8 - 12 Lacs
Hyderabad
Work from Office
Why Ryan? Global Award-Winning Culture Flexible Work Environment Generous Paid Time Off World-Class Benefits and Compensation Rapid Growth Opportunities Company Sponsored Two-Way Transportation Exponential Career Growth We are looking for a highly organized and service-oriented Associate, People Group Shared Services COE to support our global HR operations team. The ideal candidate will have hands-on experience in HR case management systems, inbox management, onboarding and offboarding processes, I-9 compliance, and Workday data processing. This role will serve as a first point of contact for employees and managers, ensuring efficient HR support and timely resolution of HR-related inquiries across regions. As an Associate, People Group Shared Services COE, you will be supporting common people group transactions to ensure People Group, business leaders and team members are supported in a timely manner in order for Ryan to focus on business priorities. This position involves handling a variety of HR-related tasks such as resolving employee inquiries, data audits and form processing, and basic reporting and tracking while contributing to the overall efficiency of People processes. Job Description Duties and responsibilities, as they align to Ryan’s Key Results People: Create a positive team experience. Respond and provide timely assistance to employee and manager People related inquiries. Support key People processes, including employee life cycle events from onboarding to offboarding. Client: Monitor and manage shared HR inboxes, triaging and responding to inquiries in a timely and professional manner. Handle HR requests using ticketing systems (e.g., ServiceNow, Zendesk, Ivanti), ensuring accurate tracking, categorization, and resolution within SLA. Provide day-to-day support for global HR operations, including navigation assistance for employees and managers across multiple regions. Accurately process and maintain employee data in Workday, including hires, terminations, job changes, and organizational updates. Coordinate the end-to-end onboarding and offboarding process, ensuring compliance with checklists, stakeholder communication, and system updates. Manage the collection, verification, and storage of I-9 documents in line with legal and audit requirements. Maintain documentation and SOPs; recommend and support improvements in HR service delivery processes. Generate standard reports and respond to ad-hoc data requests as needed. Value: Determine appropriate action to resolve duplicate, inaccurate or unclear information. Completes tasks assigned by leadership with a sense of urgency and confidentiality where needed. Education and Experience: Bachelor’s degree in human resources, Business Administration, or a related field 0 to 3 years of experience in HR operations, HR shared services, or similar support roles; Computer literate with experience with Microsoft Office. HRMS experience (Workday preferred). Computer Skills: To perform this job successfully, an individual must have intermediate skills in Microsoft® Word, Excel, Outlook, Teams Certificates and Licenses: None Qualifications : Experience with HR ticketing/case management systems and managing shared inboxes. Solid knowledge of onboarding, offboarding, and employment documentation processes, including I-9 verification. Proficiency with Workday or a similar HRIS platform. Strong interpersonal and communication skills, with a customer-first mindset. Detail-oriented with a high level of accuracy and data integrity. Ability to manage multiple tasks in a fast-paced, deadline-driven environment. Preferred Qualifications: Experience working in a global or multi-regional HR support role. Understanding of U.S. labor and employment compliance requirements. Work Environment: Standard indoor working environment. Long periods of sitting while working at computer. Position requires regular interaction with employees at all levels of the Firm. Equal Opportunity Employer: disability/veteran
Posted 16 hours ago
3.0 - 6.0 years
27 - 32 Lacs
Bengaluru
Work from Office
Overview Location - Bangalore / Chennai About Omnicom Global Solutions Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom. OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Why Omnicom Health (OH) At Omnicom Health, you’re not just starting a job—you’re becoming part of something bigger. As one of the largest and most specialized global healthcare networks, we’re dedicated to building the ideas and solutions of tomorrow. Your career here is about growth, impact, and the chance to shape the future of healthcare. Every day, the work you do will contribute to a greater cause, making a real difference in people’s lives. About Our Agency Snow Companies The first and largest global patient engagement agency, innovating direct-to-patient marketing since 2001. Our core business focuses on partnering with biotech and pharma brands to connect with real patients and caregivers to design and implement direct-to-patient initiatives. Whether we’re building connections between brands and their patients or crafting compliant, patient-facing communications, we create content that enlightens and empowers. No other agency has made a bigger impact on the lives of patients around the world. Know more at: https://snow-companies.com/ Responsibilities This is an exciting role and would entail you to: The Salesforce Developer must be able to perform the following essential duties and functions: Reviews and understands general Salesforce organization needs and context for development projects Defines requirements for and authors documentation (FIAs, BRDs, etc.) with clients and partner agencies to meet business needs, client requests, with respect to Snow Companies Salesforce org structure Builds Salesforce applications using Apex (classes and triggers); Lightning Web Components, Visual Force, Salesforce Communities Extensive experience integrating databases using APIs with multiple storage locations Creates/modifies existing controllers, controller extensions and triggers across platforms Creates training and user documentation, and maintains ongoing documentation processes as business needs evolve or features are added Creates and executes unit, integration, and user acceptance test plans, including use cases and test data Shares best practices with team members to enhance the quality and efficiency of customer support and contributes to the knowledge base Extensive experience with development best practices, including the use of sandboxes, appropriate change sets, error handling, and the use of code repositories Extensive experience with full LAMP stack functionality, AWS, Amazon SES, Amazon S3, development operations Experience with the Mulesoft platform CSS and Javascript experience required The primary job functions and responsibilities include, but are not limited to, those listed. Qualifications Bachelor’s Degree or equivalent related experience in business or technology This may be the right role for your if you have, 5 or more years of Salesforce.com application development, preferably in Lightning Strong understanding of Salesforce.com best practices and functionality Proficient with Apex, Visual Force and JavaScript Experience with AppExchange and Salesforce-to-Salesforce transfers Python and HTML experience strongly desired Experience with Jitterbit is highly preferred Excellent technical, business, and people skills Provide high-quality support via both telephone and email Well organized and flexible to meet continuously changing priorities and challenges Salesforce.com Developer Certification preferred Excellent project management skills with a sense of urgency Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upward with a positive attitude Creative and analytical thinker with strong problem-solving skills Excellent interpersonal and communication skills Experience working with sandbox and production environments to manage/test functional or process changes Passionate about solving challenges by leveraging technology solutions.
Posted 18 hours ago
1.0 - 4.0 years
4 - 6 Lacs
Pune
Work from Office
Job Title: Operations Executive Location: Pune Divine Lane Department: Logistics & Supply Chain Company: House of EdTech About Us: At House of EdTech, were reimagining how technology supports education and career development. Our platform bridges gaps in learning, talent, and logistics by connecting students, professionals, and vendors through innovative solutions. We are seeking a proactive Operations Executive with a strong background in logistics, vendor management, and startup operations to join our fast-growing team. Key Responsibilities: Manage logistics operations, including vendor coordination, shipment tracking, and delivery timelines Develop and maintain vendor partnerships with third-party logistics (3PL), shipping partners, and supply chain providers Serve as an internal firefighter, proactively resolving operational bottlenecks and service failures Coordinate with cross-functional teams for seamless order fulfillment, returns, and inventory movement Lead headhunting and coordination for ops-related staffing and partner onboarding Use operational data to monitor KPIs and identify cost-saving or process improvement opportunities Maintain compliance with regulatory and safety standards in logistics Support founders and leadership in scaling systems, especially with past experience in high-growth D2C environments Preferred Background: 13 years of experience in operations, supply chain, logistics, or a related field Prior experience with D2C startups, especially those with monthly revenue of 15–16 lakhs Proven ability to manage multiple vendors and partners simultaneously Comfortable with fast-paced environments and taking ownership of critical functions Strong communication skills and hands-on approach to problem-solving Bonus: Background in supporting early-stage founders or teams making a comeback Compensation: 30,000–50,000 per month (based on experience and capabilities) Why Join Us? This is more than an operations role — it’s a chance to be part of a purpose-driven company where your logistics, strategy, and people skills make a visible impact. Join a team that values hustle, heart, and hands-on execution.
Posted 18 hours ago
1.0 - 6.0 years
2 - 4 Lacs
Chennai
Work from Office
SUMMARY Position : Senior Process Executive (SPE) Year of experience : Min 1.5 yr+ relevent only CTC : Upto 6 LPA Notice : Immediate Joiner to 30 days max Shift : US Shift Cab : Provided Location : Chennai - sholinganalur Notice : Immediate Joiner to 30 days max Interview Mode : Online Domain Skills (Mandatory) : Core SWIFT Payments operations and wire transfers knowledge SWIFT MT payment formats and SWIFT ISO 20022 MX payment format messages, and their respective usages. Understanding of SEPA, BACS, CHAPS, ICS, T2, Euroclear and Clearstream, EBA, ACH, NACHA, plus other clearing/settlement systems any these would be preferred Applications (Good to have) : GPP, GPF, IntelliTracs, Lexis Nexis, GBR, Bankers Almanac, SWIFT GPI, PEGA
Posted 18 hours ago
2.0 - 5.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it.AI and digital innovation are redefining industries and were leading thecharge. Genpact’s AI Gigafactory, our industry-first accelerator, is an exampleof how were scaling advanced technology solutions to help global enterpriseswork smarter, grow faster, and transform at scale. From large-scale models toagentic AI, our breakthrough solutions tackle companies most complexchallenges. If you thrive in a fast-moving, tech-drivenenvironment, love solving real-world problems, and want to be part of a teamthat’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology servicesand solutions company that delivers lasting value for leading enterprisesglobally. Through our deep business knowledge, operational excellence, andcutting-edge solutions we help companies across industries get ahead and stayahead. Powered by curiosity, courage, and innovation, our teams implementdata, technology, and AI to create tomorrow, today. Get to know us atgenpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer, US Payroll, HRO We are looking for someone with deep understanding and understanding of entire US payroll/Time and attendance process for a client. Current requirement is to mirror the US shifts, participate in processing client’s existing Payroll and Time & Attendance processes and technologies to find opportunities for efficiencies, process simplification. Responsibilities • Daily client interactions, working with onshore team on a day to day basis • Be able to review manual processes and define scope for automation/ Improvements • Detail oriented, good communication skills and ability to work independently and within the team environment • Communicate and present to external and internal client as required • Responsible to work with multiple partners • Responsible to align with internal controls and policies and pay attention to details. Qualifications Minimum qualifications • Graduation in Commerce (B.Com) • Meaningful work experience in payroll Process Consulting/ Payroll Operations/Payroll Implementation • Experience on ERPs Preferred qualifications • Good Customer Service skills and analytical skills • ERP Experience Whyjoin Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Comejoin the tech shapers and growth makers at Genpact and take your career in theonly direction that matters Let'sbuild tomorrow together. Genpactis an Equal Opportunity Employer and considers applicants for all positionswithout regard to race, color, religion or belief, sex, age, national origin,citizenship status, marital status, military/veteran status, geneticinformation, sexual orientation, gender identity, physical or mental disabilityor any other characteristic protected by applicable laws. Genpact is committedto creating a dynamic work environment that values respect and integrity,customer focus, and innovation. Furthermore,please do note that Genpact does not charge fees to process job applicationsand applicants are not required to pay to participate in our hiring process inany other way. Examples of such scams include purchasing a 'starter kit,'paying to apply, or purchasing equipment or training.
Posted 19 hours ago
1.0 - 6.0 years
0 - 3 Lacs
Navi Mumbai, Gurugram, Mumbai (All Areas)
Work from Office
Job Opening for the role of Seller Flex Operations Executive - External Fulfillment (Field role) for Mumbai / Gurgaon Locations. Join the Operations team as SellerFlex Operations Executive (SFOE). As SFOE you will be responsible for monitoring multiple seller flex sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to seller nodes to launch, set up & monitor Flex operations. BASIC QUALIFICATIONS - Experience in an operational role PREFERRED QUALIFICATIONS - Bachelor's degree
Posted 19 hours ago
3.0 - 6.0 years
14 - 19 Lacs
Mumbai
Work from Office
Overview Company data team (CDO) of MSCI is responsible for the processing, maintenance, and quality control of various Issuer level data points pertaining to Fundamental data (Balance sheet, Income statement & Cashflow), Segment Data and GICS assignment to the company. These datapoints and the derived ratios based on these data in turn serve as inputs to its various products related to Equity, Fixed income and ESG & Climate of MSCI. The Fundamental Data (FD) Team within the Company Data vertical is responsible for maintaining and improving our large sets of fundamental data. They help keep our data accurate and expand our coverage using financial knowledge, AI, machine learning, and technical skills like Python, Power BI, and SQL. As a member of this dynamic team, you will be responsible for Maintain and improve large data sets,identifying opportunities to automate and optimize manual processes, fostering a culture of continuous improvement. You will guide your peers in leveraging automation to streamline operations and deliver tangible results. If you’re passionate about AI , thrive in a fast-paced, self-driven environment, and want to leave a lasting impact on the business, this is the perfect role for you. We seek a highly skilled member with Strong understanding of financial concepts, corporate events, and data certification, a proven track record in developing large-scale, reliable platforms from the ground up, not just applications or solutions. Experience in delivering multiple successful versions of platforms over time is a key advantage. You’ll collaborate closely with teams across product , research , operations , and program management , ensuring that the platforms you build are not only built to last but deliver immediate and long-term value. This is a highly visible and impactful role that offers the opportunity for long-term growth within MSCI . Responsibilities Your Responsibilities Take lead in creating data validation process to maintaing and improve large data sets. To find panic areas where processes can be improved and automated through advanced AI tools and programming solutions. Spearhead key projects aimed at upgrading outdated systems, introducing innovative methods to boost operational performance. Offer support and guidance to colleagues in utilizing tools such as Python, Power BI, SQL, and machine learning to enhance the team's technical capabilities. Partner with various teams, including product development, research, and operations, to ensure cohesive project execution and solution delivery. Contribute to the creation and implementation of reliable, scalable systems that meet both immediate needs and long-term goals. Encourage ongoing assessment of existing processes and recommend new strategies to improve operational efficiency and effectiveness. Use data analytics and visualization techniques to support informed decision-making and drive strategic initiatives Qualifications Skills and experience that will help you excel 2-4 years of relevant experience with a solid understanding of financial principles and their application in capital markets. Experience in automating manual processes to improve efficiency. Basic programming skills for automation, data analysis, and database management. Expertise in data visualization and reporting using Power BI. Proven track record of building scalable, reliable platforms from the ground up. Ability to guide teams in driving transformation and identifying optimization opportunities. Strong cross-functional teamwork with product, research, operations, and management teams. Skilled in identifying inefficiencies and creating innovative solutions. Ability to thrive in fast-paced, evolving environments with long-term commitment to projects. Preferred Skills: Knowledge and hands-on experience in AI fundamentals, prompt engineering, and machine learning techniques. What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
Posted 20 hours ago
1.0 - 2.0 years
3 - 7 Lacs
Gurugram
Work from Office
Audit Incident report and Mystery shopping cases within defined SLA to finalize appropriate disciplinary actions. Follow up with cross-functional departments (Anti-fraud, Security, Complaints, etc.) to ensure correct and timely closure Handle Complaints related to Sales network and ensure adherence to agreed TAT Accurate & timely MIS preparation. Contribute towards ensuring the KRIs for Sales function are always within the specified limits. Quality check of tickets closed by Team during Contract Management Ticket closure. Incorrect error marked, follow up with AF/BO to action the ticket. Payment Queries (Over payment - refund, EMI mapping, Correct pairing, UTR share, Dealer disbursement) Handle Card Unblocking & Finish Request Coordinating with cross functional departments for resolving Network Concerns Checking & validating the response of team to Sales Network / Other Functions
Posted 21 hours ago
1.0 - 3.0 years
2 - 4 Lacs
Noida
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate - Underwriting Support! Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities • Transaction processing for Underwriting Support Teams • Knowledge of Market Reform Contract (Slip), it's sections and details such as written line, Sign Line etc. as well as carrier generated policy documentation. • Exposure to London Market i.e., Company and Bureau markets is preferable. • Invoice production and provision of credit control support • Responsible to comprehend, good customer service attitude to clearly articulate the resolution. • Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. • Data collection, formatting, and analysis • Document production, collection, and distribution • Supporting client teams in the UK and liaising with their colleagues on a multi-national basis • Operational support with multiple activities for client service teams Qualifications we seek in you! Minimum Qualifications • Graduate (in any discipline) • Should have knowledge of Insurance lifecycle. • Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. • Proficient in English language- both written and oral Preferred Qualification • Insurance domain awareness • P&C Underwriting knowledge • Good knowledge of MS Office • Higher certifications preferred- LM1 & LM2 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 21 hours ago
2.0 - 5.0 years
2 - 4 Lacs
Lucknow
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer, Accounts Payable We are looking for professionals with Accounts Payable/Invoice Processing /Accounting/ERP experience to process Vendor Invoices accurately and respond to queries to ensure timely payment of these Invoices. Responsibilities • Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment • Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA • Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. • Maintain a tracker of the exceptions and ensure Invoices / queries are handled taking based on the exception tracker • Maintain exception logs for process related exception as and when they occur for knowledge retention • Independently perform transactional tasks which support the compliance, planning and execution of assigned processes. • Follow up with requisitions (via calls/ mails or tickets ) to solve hold invoice as per the AP guideline • Adhere the internal compliance policy and guideline established by the management on their daily operational activities • Perform daily internal audit to ensure all Invoices / queries are handled as per the guidelines Qualifications we seek in you Minimum qualifications • Graduate in Commerce (B.Com) • Relevant work experience • Strong English language skills (verbal and written) Preferred qualifications • Experience in cost Model creation and management • Ability to handle pre-sales process management and execution • Prior experience in sales support Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 21 hours ago
0.0 - 5.0 years
0 - 2 Lacs
Coimbatore
Work from Office
SUMMARY Freelance Opportunities with GIG4U Join the Gig Revolution! Are you a student, gig worker, or someone looking to earn through short - term, flexible jobs? At GIG4U, we bring exciting freelance gigs across cities, giving you the chance to work with leading brands and gain hands - on experience in the retail, events, fieldwork, and services sectors. Who Can Join? Anyone with passion, energy, and a will to earn! Whether you're a college student, in - between jobs, or looking for a flexible income stream GIG4U is for you. Roles You Can Explore Event Promoters & Event Coordinators Retail Store Executives (Part - Time/Full - Time) Field Promoters & Brand Ambassadors Market Survey Executives Background Verification Executives Freelance Stock Audit Support Merchant Onboarding Executives Product Demo & Field Sampling Staff Freelance Delivery Executives & Warehouse Support Why GIG4U? Flexible Schedules Choose when and where you want to work Quick & Transparent Payouts Per Day, Per Hour, Per Task models Easy Onboarding Process Just sign up and get verified Short - Term Projects Ideal for building experience fast Weekly/Task - Based Earnings Starting from 500/day and up to 20,000+/month Work with Top Brands Boost your profile with real - world gigs No Long - Term Commitment Work when you can, skip when you can’t Requirements A smartphone with internet access Good communication skills Field roles may require a two - wheeler and local travel Must be punctual, proactive, and customer - friendly Benefits Earnings & Payouts: Minimum Earnings: 16,000/month Maximum Earnings: 20,000/month Weekly payouts are based on performance. Earnings may vary depending on specific city slabs.
Posted 22 hours ago
0.0 - 5.0 years
0 - 2 Lacs
Kolkata
Work from Office
SUMMARY Freelance Opportunities with GIG4U Join the Gig Revolution! Are you a student, gig worker, or someone looking to earn through short - term, flexible jobs? At GIG4U, we bring exciting freelance gigs across cities, giving you the chance to work with leading brands and gain hands - on experience in the retail, events, fieldwork, and services sectors. Who Can Join? Anyone with passion, energy, and a will to earn! Whether you're a college student, in - between jobs, or looking for a flexible income stream GIG4U is for you. Roles You Can Explore Event Promoters & Event Coordinators Retail Store Executives (Part - Time/Full - Time) Field Promoters & Brand Ambassadors Market Survey Executives Background Verification Executives Freelance Stock Audit Support Merchant Onboarding Executives Product Demo & Field Sampling Staff Freelance Delivery Executives & Warehouse Support Why GIG4U? Flexible Schedules Choose when and where you want to work Quick & Transparent Payouts Per Day, Per Hour, Per Task models Easy Onboarding Process Just sign up and get verified Short - Term Projects Ideal for building experience fast Weekly/Task - Based Earnings Starting from 500/day and up to 20,000+/month Work with Top Brands Boost your profile with real - world gigs No Long - Term Commitment Work when you can, skip when you can’t Requirements A smartphone with internet access Good communication skills Field roles may require a two - wheeler and local travel Must be punctual, proactive, and customer - friendly Benefits Earnings & Payouts: Minimum Earnings: 16,000/month Maximum Earnings: 20,000/month Weekly payouts are based on performance. Earnings may vary depending on specific city slabs.
Posted 22 hours ago
0.0 - 5.0 years
0 - 2 Lacs
Hyderabad
Work from Office
SUMMARY Freelance Opportunities with GIG4U Join the Gig Revolution! Are you a student, gig worker, or someone looking to earn through short - term, flexible jobs? At GIG4U, we bring exciting freelance gigs across cities, giving you the chance to work with leading brands and gain hands - on experience in the retail, events, fieldwork, and services sectors. Who Can Join? Anyone with passion, energy, and a will to earn! Whether you're a college student, in - between jobs, or looking for a flexible income stream GIG4U is for you. Roles You Can Explore Event Promoters & Event Coordinators Retail Store Executives (Part - Time/Full - Time) Field Promoters & Brand Ambassadors Market Survey Executives Background Verification Executives Freelance Stock Audit Support Merchant Onboarding Executives Product Demo & Field Sampling Staff Freelance Delivery Executives & Warehouse Support Why GIG4U? Flexible Schedules Choose when and where you want to work Quick & Transparent Payouts Per Day, Per Hour, Per Task models Easy Onboarding Process Just sign up and get verified Short - Term Projects Ideal for building experience fast Weekly/Task - Based Earnings Starting from 500/day and up to 20,000+/month Work with Top Brands Boost your profile with real - world gigs No Long - Term Commitment Work when you can, skip when you can’t Requirements A smartphone with internet access Good communication skills Field roles may require a two - wheeler and local travel Must be punctual, proactive, and customer - friendly Benefits Earnings & Payouts: Minimum Earnings: 16,000/month Maximum Earnings: 20,000/month Weekly payouts are based on the performance. Earnings may vary depending on specific city slabs.
Posted 22 hours ago
21.0 - 26.0 years
35 - 55 Lacs
Gujarat
Work from Office
About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Job Description: To lead the asset management activities of the state within the framework of technical, quality, safety, health and environmental standards. Resource planning for all of the state assets to derive optimum productivity out of the assets in operations. Key Responsibilities: Lead the Asset management activities & O&M contract management in the region. Ensuring asset health assurance, reliability and life cycle management. To ensure compliance with applicable legal, regulatory , statutory and Safety requirements. Initiate and monitor continual improvement in the Asset management wind function in the region. Discuss with nodal agencies to ensure efficient operations of the assets. To mentor the team in developing in-house competency in the team to manage O&M of assets of fleet. Co-ordination with various departments of Asset Management for the smooth operations of WAM at state. Cross functional co ordination and to ensure smooth Handover - Takeover of new projects
Posted 22 hours ago
6.0 - 8.0 years
12 - 17 Lacs
Bengaluru
Work from Office
About Zscaler Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. Our General and Administrative teams help to support and scale our great company. Whether striving to grow our workforce, nurture an amazing culture and work environment, support our financial and legal operations, or maintain our global infrastructure, the G&A team provides a strong foundation for growth. Put your passion, expertise to work with the world's cloud security leader. We're looking for an experienced Assistant Manager, Procurement to be part of our Procurement team. Reporting to the Manager - Procurement, you'll be responsible for: Executing a global procurement strategy for IT equipment including servers, networking gear, colocation, and bandwidth, ensuring alignment with Zscaler’s international growth and compliance with global policies Collaborating with Cloud Operations, Engineering, and Legal teams to understand requirements, maintaining an approved vendor list, and ensuring contracts are compliant and up to date Managing supplier negotiations, pricing, availability, and performance to ensure cost-effective, high-quality procurement, while resolving any supplier-related issues Conducting market research and benchmarking to identify strategic sourcing opportunities, supporting competitive bidding, and recommending cost-effective suppliers Maintaining clear documentation of end-user needs, developing a segmented supplier base, and keeping stakeholders informed of risks, supply issues, and external market influences What We're Looking for (Minimum Qualifications) 6-8 years of hands-on working experience in IT procurement Experience with Cloud operations, IAAS and PAAS Demonstrate experience building relationships with ISP (Internet service providers) and colocation service providers What Will Make You Stand Out (Preferred Qualification) Strong day-to-day project management skills #LI-HG1 #LI-Hybrid At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure. Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including: Various health plans Time off plans for vacation and sick time Parental leave options Retirement options Education reimbursement In-office perks, and more! By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines. Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link. Pay Transparency Zscaler complies with all applicable federal, state, and local pay transparency rules. Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Posted 22 hours ago
8.0 - 12.0 years
12 - 15 Lacs
Rajahmundry
Work from Office
Role & responsibilities P&L Management, Operational efficiency based on Process Excellence, Service Experience Management, Clinician Engagement & Clinical Excellence, Revenue Enhancement through internal optimization of leads conversion, Statutory compliances. Key Responsibilities P & L Management: Based on the Annual Budget, develop detailed Quarterly Plans with milestones, collaborate with cross functional teams to deliver and achieve targets. Identify key levers that contribute to top line achievement & EBIDTA track efficacy. Revenue generation : through Lead Management and Conversions; every product to be monitored; OP to IP conversions; ensure prescribed Pharmacy/ Investigations fulfilled internally; leakages minimized. Ensure Package and Pricing is profitable. Analysis and growth of different specialties, budget vs actual achievement, timely rectification of lags. Dashboard, KPI Monitoring & Ad Hoc Support - Monitor all revenue streams to ensure on track, proactively identify scope for higher margins, leakages. Proactively monitor patient billing transactions to minimize any intentional or unintentional leakages and take steps to prevent repetition. Ensure Credit billing is error free, enabling payments are received without deductions. Monitor receivables to ensure collections within 45 days Track Average Revenue per occupied bed; Average Revenue per Patient, ALOS, admissions and discharges TAT, payor mix. Cost Management :Track material consumption, gross contribution margins, monitor pay out to revenue achievement, analysis of discount percentage. Conduct productivity analysis on doctor pay-outs and identified inefficiencies to optimize doctor cost. Create pre-defined surgery packages in the Hospital Information System to track and control consumption. Manage Unit operating costs manpower, infrastructure maintenance, electricity, consumables Cost and stock optimization of Pharmacy and non Pharmacy items. Bench marking against other unit scores. Wastage and loss tracked and minimized. Collaborate with SCM to ensure product selection and costs are leveraged optimally. Service Experience Management: Commit to the implementation of the service differentials in the Service Experience Plan; ensure frontline employees are trained and empowered to fulfill the Service Promise. Monitor real-time interactions with customers, regularly seek firsthand feedback from a cross section of customers and energize the team with the passion to delight every single customer. Seek frontline staff and customer suggestions to continuously raise the bar through service innovations, value-adds, experience enhancements. Institutionalize sharing with frontline employees specific service wins, success stories, encourage them to implement. Create a platform and mechanism to analyse constructive feedback periodically, arriving at a structured Improvement Plan and an implementation Path to ensure sustained improvement. Operational efficiency: Ensure facility is managed as per defined standards of maintenance; infrastructure is well maintained. Ensure clinical protocols are adhered to and clinical verticals are well equipped to manage their function efficiently. Interact with Clinicians and ensure operational requirements are up to expectations. Service delivery standards are adhered to. Support services function as per standard; non medical services are process compliant. TATs are monitored and outliers are proactively addressed. Close coordination and liaison with heads of departments/ in-charges to ensure operations are efficiently managed, costs are controlled without impacting service standards. Work closely with IT to optimise technology to improve customer experience and employee work flow. Ensure HIS improves operations & functionality. Ensure IT supported process controls and alarms are in place to detect and prevent fraud in billing. Manage Inventory efficiently ensuring optimization and effective control. Ensure facility is audit compliant and all departments adhere to defined protocols. Ensure all statutory and licenses, renewal of agreements are up to date. Clinician Engagement: Interact with Consultant teams to improve patient care outcomes, service experience deliverables and overall customer satisfaction. Build rapport with Visiting Consultants, facilitate their experience with the Unit, integrate them into the Motherhood Hospitals culture and processes, ensure their patients are handled well. Build new specialties to improve footfalls and conversions. Ensure facility handle Doctor Referral cases smoothly. Quality and Clinical governance: Coordinate and support NABH certification, surveillance audits & post audit closure. Ensure Unit preparedness for compliance. Effectively monitor Clinical quality indicators, ensuring compliance. Active participation in Committee meetings Mortality, Morbidity Infection control, Grievance, Safety. Monitor clinical outcomes viz IVF Outcomes success rates, Normal vs LSCS, Open and close audits for MRD, monthly reports ( PNDT, communicable diseases, deaths and births) Collaborate with Medical Services to organize Medical Education seminars, conferences to up-skill Clinician and Nursing teams. People Management & Stakeholder Alignment: Lead & manage the Unit team - ensure employees are trained, motivated and empowered to achieve Goals. Celebrate successes, recognize outstanding performance. Build skills and talent, encourage cross function learning and multi tasking. Build synergy so that clinical and operations teams function seamlessly. Business Development: Facilitate community outreach activities; showcase the service focus of the brand to build potential customer bases. Organize with Sales and Marketing, promotional campaigns / technical presentations to facilitate new product development with major focus on brand establishment, market penetration. Gather market intelligence, tracking competitor activities and providing valuable inputs for fine tuning marketing strategies Interested applicants can share the CV/Resume to reddipalli.venkatesh@novaivffertility.com Job Location: Rajahmundry - Andhra Pradesh
Posted 22 hours ago
2.0 - 7.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
SUMMARY Associate - Manufacturing (CNC Milling & Inspection) Ahmedabad, INDIA Position Code: 1207CA About the Role: We are looking for an Associate - Manufacturing (CNC Milling & Inspection), who thrives in a high performance and fast paced technical environment. As an Associate within the Manufacturing (CNC Milling & Inspection) team, you will be responsible for independently performing most function tasks, ensuring that our customer receives a great product. What you'll deliver: Work to team plan & deliver your tasks on-time & within budget Evaluate your work progress to the plan and make required course corrections Inward inspection of incoming material for cnc milling Pre - milling & setting of work-holding as per milling strategy defined in process documentation Accurately build cutting tools as per tool list and set the job on machine as per process documentation Understand milling strategy and ensure safe and efficient operation of 3-5 Axis CNC machines Understand part's form, fit and function in assembly and it's function Ensure that required aesthetic and dimensional accuracy is achieved during milling process Deburr, clean and inspect machined part to validate that all required characteristics are fully achieved Optimise milling efficiency with regular machine maintenance & Cutting Tool Krib organisation Duly complete operation, inspection and quality systems documentation Work with Design, APQP and Assembly team to ensure that customer requirements are met Swiftly resolve non-conformance to minimise impact on project objectives Deliver your work 'right first time' & 'on time in full' Understand project goals and objectives and complete your task within budget Follow processes, standard operating procedure (SOP) and apply best practices in your work Follow function's performance and improvement processes in your work Apply lean & 5S visual work environment principles in your work Align your work to meet your KPIs to achieve your growth goals Evaluate your KPI trend and implement required course corrections Utilise learning material & proactively participate in discussion forums Make your learning program to enhance your skills & knowledge Make & implement your performance & economic growth plan What you'll need: Passion for our Vision: Transform Manufacturing 2+ years of total working experience in related domain In - depth domain knowledge gained at an education institution or self - learnt Proficient knowledge of 3-5 Axis milling and cutting strategies of highly complex metallic components Proficient knowledge of full manufacturing cycle of large and complex assembly at very high-quality level Proficient knowledge of one off/low volume milling best practices & manual G & M code programming Proficient knowledge of 3-5 Axis machine operations using Siemens and Fanuc machine control systems Proficient knowledge of GD&T, fits and tolerances, aerospace materials, special processes & treatments Proficient understanding of quality management systems and ISO9001/AS9100 standards Proficient understanding of lean & six sigma principles Proficiency in engineering fundamentals and emerging technologies Proficient ability to identify risks, manage them and implement mitigating actions Flexibility to go beyond normal work hours in time of need and support other functions Must have: Attitude to positively work with cross functional teams Respectful behaviour and willingness to adapt company code of conduct Attitude to learn, do your best work and grow Initiative and courage to explore new ideas and learn from the mistakes Perfectionist approach and meticulous to the finest detail in everything that you do Clear and concise written & verbal English language communication as well as presentation skills Proficiency in Excel, Outlook, PowerPoint, Teams and other MS Office software Readiness work in different shifts to support customers in different time zone Nice to have: Proficient knowledge of CNC Machine maintenance & calibration Proficient knowledge of conventional machines like drilling, milling, lathe, surface, and cylindrical grinders Proficient knowledge of IOT application in milling operation Proficient knowledge of on-machine probing cycles and programming Experience of working with leading ERP software like - Epicor / SAP / NetSuite Great sense of humour
Posted 23 hours ago
1.0 - 5.0 years
5 - 10 Lacs
Navi Mumbai
Work from Office
Sr Team Member - Digital Initiatives: Key Functional Responsibilities: Contact Center Management: Oversee daily operations of internal and outsourced call centres including lead distribution, sales pitch monitoring, and call audits. Implement performance tracking mechanisms and drive KPIs (e.g., APR, FTR, conversions). Design and execute training programs on product knowledge and sales techniques. Customer Experience & Compliance: Ensure seamless customer engagement throughout the digital purchase journey. Monitor service quality and compliance with IRDAI regulations, data privacy, and security norms. Identify process improvement opportunities to boost customer satisfaction and policy issuance efficiency. Tech & Collaboration: Collaborate with the digital, IT, and product teams to optimize user experience and lead journeys. Drive CRM and call center system enhancements to support better lead nurturing and tracking. Coordinate with third-party vendors and external platforms for campaign execution and process integration. Key Managerial Responsibilities: Sales & Strategy Execution: Lead and manage the Direct-to-Customer (D2C) digital sales channel, ensuring achievement of sales targets through inbound/outbound campaigns. Drive sales for digital-first insurance products across segments like existing customers, employee leads, affiliate marketing, and organic traffic. Support the formulation and execution of strategy to increase digital channel adoption and policy conversion. Qualification required: Qualification Graduate/Postgraduate in Marketing, Insurance, or Business Administration. Technical skills required: Strong knowledge of D2C insurance sales and customer lifecycle management. Hands-on experience managing large call center operations. Excellent analytical skills and understanding of sales performance metrics. Proficiency in CRM tools, lead management platforms, and call center software. Leadership behaviours: Strong communication, team leadership, and stakeholder management capabilities.
Posted 23 hours ago
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