Operations Intern

Job Title

Location

Duration

About Supy

Supy is a rapidly growing, data-driven inventory management platform tailored for multi-branch and enterprise restaurants. We help our clients reduce costs, cut waste, and maximize profits through real-time data, accurate insights, and time-saving automation. Our features include inventory management, procurement, invoicing & settlements, menu engineering, and more. Join our dynamic team and be part of the next big wave in the food-tech industry!

About the Role

We are looking for a motivated Operations Intern to join our team. As an Operations Intern, you will be the bridge between Supy and our clients, ensuring they maximize the value of our platform. This is a unique opportunity for fresh graduates looking to kick-start their careers in a fast-paced tech startup.

Key Responsibilities

• Assist the Customer Success team in onboarding new clients and guiding them through the setup process.
• Provide day-to-day support to clients, helping them resolve issues and ensuring they have a seamless experience with Supy.
• Gather feedback from clients to enhance platform features and improve customer satisfaction.
• Work closely with the product and tech teams to address any customer concerns or bugs.
• Help manage client accounts, monitor their usage, and proactively identify areas where they can derive more value from Supy’s solutions.
• Support in preparing customer reports, analyzing data, and identifying trends.
• Contribute to building relationships with key stakeholders at client organizations.

Requirements

• Fresh graduate with a Bachelor's degree in Business, Marketing, or a related field.
• Passionate about customer service and building relationships.
• Excellent communication skills in English (both written and verbal).
• Basic understanding of SaaS platforms and inventory management systems is a plus.
• Strong problem-solving skills and a customer-focused mindset.
• Ability to work in a fast-paced, startup environment.
• Positive attitude, willingness to learn, and proactive approach.

What We Offer

• Internship for 6 months.
• Opportunity for full-time employment based on performance after the internship.
• Gain hands-on experience in a high-growth startup environment.
• Be part of a supportive team that values creativity and initiative.