Operations Executive

About: We are launching a fast-growing platform that streamlines content creation between brands and everyday creators. As we prepare to launch our MVP, we are looking for a detail-oriented and proactive Operations Analyst and Executive to support our operations, logistics, and creator coordination. This is a critical execution role for someone who thrives in a fast-paced, startup environment and is eager to take ownership of end-to-end operational processes. Key Responsibilities: Coordinate and monitor the shipment of products between brands and creators, ensuring timely pickups and deliveries. Maintain and regularly update internal trackers for shipping, creator onboarding, and video turnaround timelines. Flag delays, escalate issues promptly, and ensure resolution with minimal disruption. Assist in the onboarding and management of new creators on the platform, guiding them through the process. Collaborate closely with the COO to fulfill operational requirements, assist in research, and implement new systems as needed. Own and maintain detailed documentation of all operational processes, workflows, and SOPs. Monitor and uphold quality control standards across shipments and content deliverables. Candidate Profile: 1–3 years of experience in logistics, coordination, creator management, or operations (e-commerce, marketplace, or agency background preferred). Proficient in Google Sheets/Excel, email communication, and basic CRM tools. Highly organized, reliable, and efficient with the ability to manage multiple moving parts. Fluent in English; proficiency in Hindi or any regional language will be considered an advantage. A self-starter with a strong sense of ownership and accountability. Additional Details: This is a contractual role for an initial period of 3 months, with a high likelihood of transitioning into a full-time position based on performance. The role is remote-first, and the candidate must be based in India with reliable internet and availability during standard working hours. Show more Show less