1. Recruitment & Talent Acquisition Develop and execute effective hiring strategies for all departments. Manage end-to-end recruitment, including job postings, interviews, and selection. Build a strong talent pipeline for future staffing needs. 2. Employee Relations & Engagement Foster a positive, transparent, and inclusive work environment. Act as the point of contact for employee concerns, grievances, and conflict resolution. Develop and execute monthly engagement activities to enhance employee morale and retention. Plan quarterly townhall, offsites and various campaigns for employees to improve productivity. 3. Performance Management Implement and manage the companys KRA/KPI-based performance appraisal system. Guide managers in providing constructive feedback and development plans. Identify training and development needs and coordinate relevant programs & create training calendar on quarterly basis. 4. HR Policies & Compliance Ensure HR policies are updated and aligned with statutory requirements and industry best practices. Maintain compliance with all labor laws and employment regulations. Handle disciplinary procedures and maintain confidential HR records. 5. Payroll & Bene fi ts Administration Coordinate with the finance team to ensure accurate and timely salary processing. Manage employee benefits, leave records, and attendance systems on HRMS-Keka. 6. Strategic HR Planning Partner with leadership to forecast HR needs and workforce planning. Drive initiatives to improve productivity, retention, and employee satisfaction. Requirements Bachelor’s degree in Human Resources, Business Administration, or related field (Master’s preferred). Minimum 5–7 years of progressive HR experience, with at least 2 years in a managerial role. Strong knowledge of labor laws, compliance, and HR best practices. Exceptional interpersonal, communication, and leadership skills. Proven ability to handle confidential information with integrity. Experience in hospitality, luxury travel, or service industry preferred.