Operations Executive

Role Overview (Operations Executive- Founder’s Office)

The Operations Executive – Founder’s Office will be responsible for end-to-end coordination between our vendors, warehouses, and internal teams. You’ll be working directly with the Founder's Office, supporting daily operations, resolving execution bottlenecks, and ensuring smooth communication across locations.

Key Responsibilities

• Act as the primary point of contact between vendors, manufacturers, and logistics partners.
• Track order statuses, follow up on delays, and ensure timely delivery and documentation.
• Maintain smooth communication between multiple warehouse teams across India.
• Monitor and manage inventory movement, reconciliations, and inter-warehouse transfers.
• Ensure adherence to SOPs for dispatches, returns, and quality control.
• Assist the Founder’s Office in executing operational plans, resolving day-to-day issues, and improving process efficiency.
• Maintain dashboards and trackers for key operations KPIs and report exceptions promptly.
• Support in onboarding new vendors or partners as required.
• Identify and suggest improvements in vendor and warehouse processes.
• Create weekly/monthly reports for leadership on vendor SLAs, stock health, and operational blockers.

Requirements

• 2–3 years of experience in operations, vendor management, or supply chain coordination, preferably in D2C, FMCG, or e-commerce.
• Strong communication and stakeholder management skills.
• Proficient in Excel, Google Sheets, and basic inventory/operations software.
• Highly organized, detail-oriented, and solution-focused.
• Willingness to travel occasionally to vendor or warehouse sites if needed.

Preferred Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain, or related fields.
• Experience working in a startup or high-growth D2C brand is a plus.
• Ability to thrive in a fast-paced, evolving environment with multiple moving parts.

Why This Role?

• Work directly with the Founder’s Office and contribute to strategic operations.
• Get hands-on exposure across the entire supply chain and operations ecosystem.
• Be a part of a fast-growing, purpose-driven D2C brand shaping the future of personal care in India.