Operations Associate

Scoutit

1 years

8 - 12 Lacs

bengaluru karnataka india

Posted:5 hours ago| Platform:

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Skills Required

support data tracking service analyze strategies transactions processing efficiency compliance engagement messaging resolve collaboration development analytics transparency excel communication

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for

Operations Associates

who will support the operations team in managing end-to-end operational workflows, data tracking, and stakeholder coordination.

Salary

: INR 8,00,000 - 12,00,000 / year

Responsibilities

Enhance Service Quality: Analyze transaction data to identify areas for improvement and implement strategies to enhance service quality.
Monitor Financial Transactions: Ensure seamless processing and delivery of transactions, addressing any issues promptly to maintain operational efficiency.
Manage Day-to-Day Operations: Oversee daily operations to ensure efficiency, maintain high-quality standards, and ensure compliance with relevant regulations.
Customer Engagement: Interact with customers via calls, emails, and messaging systems to address inquiries, resolve issues, and provide necessary assistance.
Cross-Functional Collaboration: Work closely with teams across Customer Support, Product Development, Analytics, Compliance, and Sales to optimize operations and improve customer satisfaction.
Maintain Accurate Records: Keep detailed and accurate records of transactions, customer interactions, and operational activities to support transparency and accountability.

Eligibility

1 year of experience
Proficiency in Microsoft Excel
Basic understanding of operations and project handling

(*Note: This is a requirement for one of Scoutit's clients)
Skills: excel,operations,communication

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