Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Bengaluru
>
Growthschool
>
Operations Associate

Operations Associate

Growthschool

1 - 3 years

3 - 5 Lacs

Bengaluru

Posted:20 hours ago| Platform:

Apply

Skills Required

Associate Operations Operational excellence LMS Shaping Backend operations Mentor CSAT Operations Analytics Logistics

Work Mode

Work from Office

Job Type

Full Time

Job Description

About the Role

We are looking for a highly organised and proactive

Operations Associate

to manage the end-to-end execution of our flagship

GenAI Engineering Fellowship

global cohort-based program

that selects the

top 10% of applicants

from around the world.

This is one of the most credible and fast-growing AI programs in the industry, designed to train the next generation of

AI engineers and builders

. The role is critical in delivering a

world-class learning experience

, ensuring operational excellence, smooth mentor coordination, and high learner engagement throughout the journey.

Youll work closely with the

Programs, Mentorship, and Support

teams to create a seamless, impactful experience for learners, from onboarding to completion.

Key Responsibilities

1-Cohort Operations & Learner Success

Own and manage all data operations for the cohort

track CSAT, attendance, assignment completion

, and proactively intervene to boost outcomes.

Maintain

weekly dashboards

to monitor cohort health and share insights with stakeholders.

Track

completion rates

and implement nudges and interventions to drive engagement and success.

Manage

backend operations on Circle

, which serves as both the

LMS and community platform

ensure all

content, session recordings, resources, and access controls

are set up accurately and on time.

2 Session & Learning Experience Management

Ensure all

live sessions are scheduled, managed, and supported

smoothly including Zoom setup, attendance tracking, and recording uploads. Please note session happen over the weekend 3 hours each on Saturday and Sunday.

Coordinate with tech and content teams to ensure

timely access to tools, recordings, and resources.

Handle

session feedback loops

and close gaps in learner expectations vs. delivery.

Manage the learner community on Circle

drive regular engagement through updates, challenges, announcements, and interactive posts to keep the cohort active and motivated.

3 Mentor Coordination & Communication

Work with mentors and guest speakers to

schedule sessions

, collect slides, and ensure pre-session readiness.

Own the

mentor feedback process

, collect ratings from learners, and share performance reports with the team.

Manage all

back-and-forth with mentors

, including payments, schedules, and support.

4 Learner Support & Experience

Own the

inbound learner communication channel

(Email, Circle and Wa) resolve queries promptly and empathetically.

Conduct periodic

check-in calls with learners

to assess progress and gather qualitative feedback.

Collaborate with the support team to drive

ticket resolution and satisfaction

Bonus Responsibilities (Optional but Valuable)

Contribute ideas to improve learner motivation, such as

gamified experiences or leaderboards.

Support in post-cohort analytics

completion reports, CSAT tracking and graduation logistics.

Help document and standardize SOPs for running high-performing tech programs.

What Were Looking For

1-3 years of experience in

program operations, customer success, or edtech experience delivery

Excellent organizational and communication skills.

Comfort with tools like

Google Sheets, Zoom,

and data handling.

bias for action

, strong problem-solving skills, and a genuine interest in tech, education, or AI.

AI-first mindset

someone who actively leverages AI tools to streamline workflows, improve learner experience, and solve operational challenges creatively.

Empathy for learners and a drive to help them succeed.

Prior experience in managing

tech programs

or a background in

software engineering

is a strong plus, as it helps in understanding the context and needs of technical learners.

Why This Role Matters

The GenAI Engineering Fellowship is one of our flagship programs shaping the next generation of AI builders. Your work will directly impact learner success, mentor experience, and the overall quality of the program.

More Jobs at Growthschool

Engineering Manager - AI Productivity Tools

Bengaluru

5.0 - 10.0 yrs

INR 7 - 12 Lacs

Newsletter Manager

Bengaluru

2.0 - 5.0 yrs

INR 4 - 8 Lacs

Content & Brand Manager (AI-Native Marketer + Creator)

Bengaluru

2.0 - 4.0 yrs

INR 4 - 6 Lacs

Associate-Customer Success

Bengaluru

1.0 - 2.0 yrs

INR 2 - 5 Lacs

Creative Strategist

Bengaluru

1.0 - 2.0 yrs

INR 2 - 6 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Growthschool

Higher Education

Johannesburg Gauteng

Before You Leave... Find Your Perfect Job!

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Operations Associate

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

About the Role

Operations Associate

GenAI Engineering Fellowship

global cohort-based program

top 10% of applicants

AI engineers and builders

world-class learning experience

Programs, Mentorship, and Support

Key Responsibilities

1-Cohort Operations & Learner Success

track CSAT, attendance, assignment completion

weekly dashboards

completion rates

backend operations on Circle

LMS and community platform

content, session recordings, resources, and access controls

2 Session & Learning Experience Management

live sessions are scheduled, managed, and supported

timely access to tools, recordings, and resources.

session feedback loops

Manage the learner community on Circle

3 Mentor Coordination & Communication

schedule sessions

mentor feedback process

back-and-forth with mentors

4 Learner Support & Experience

inbound learner communication channel

check-in calls with learners

ticket resolution and satisfaction

Bonus Responsibilities (Optional but Valuable)

gamified experiences or leaderboards.

completion reports, CSAT tracking and graduation logistics.

What Were Looking For

program operations, customer success, or edtech experience delivery

Google Sheets, Zoom,

bias for action

AI-first mindset

tech programs

software engineering

Why This Role Matters

More Jobs at Growthschool