129 Associate Operations Jobs

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Shital Holambe [C] shon4@allstate.com About Allstate The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Internal Firm Services Industry/Sector Management Level Associate & Summary At PwC, our people in talent and development focus on finding, deploying, training and enabling talent through talent identification and enhancing employee skills and knowledge, fostering a culture of continuous learning and professional growth. These individuals collaborate with subject matter specialists and project teams to strategize effective ways to locate, assess, educate and train employees, in line with market developments and firm strategy. In recruitment and talent acquisition at PwC, you will focus on attracting and selecting top talent to join the organisation. You will play a crucial role in identifying and hiring individuals who align with PwCs values and contribute to its success. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary Campus recruiter will be responsible for managing end to end campus hiring processes. This role involves collaborating with hiring managers, academic institutions to ensure as seamless recruitment process. Hands on experience with campus hiring and operations in handling end to end recruitment Connect with top notch institutes like IITs, NITs and IIMs are preferred Post offer connect & engagement with the candidates & institutes Diversity hiring and engagements is preferred Working with leaders for critical referral internship cases Mandatory skill sets Experience in Campus Recruitment Good communication and presentation skills with a passion for building interpersonal relations and stakeholder management is preferred Preferred skill sets Familiarity with employer branding and recruitment strategies Exposure to hiring tools and platforms for data / reporting Hands on experience and expertise in campus engagement and employer branding is a must for this profileS Years of experience required 2+ years Education qualification Bachelors / Master s degree in Human Resources, Business Administration or related field Education Degrees/Field of Study required Bachelor Degree, Master Degree Degrees/Field of Study preferred Required Skills Recruitment Lifecycle, Talent Development Accepting Feedback, Accepting Feedback, Active Listening, Applicant Tracking System, Behavioral Interviewing, Campus Placement, Candidate Management, Candidate Selection, Candidate Sourcing, Communication, Contract Negotiation, Direct Recruiting, Emotional Regulation, Empathy, Employee Referral Programs, EndtoEnd Recruitment, Escalation Management, Faculty Relations, Hiring Management, Hiring Manager Liaison, Inclusion, Intake Interviews, Intellectual Curiosity, Internet Recruiting, Interview Scheduling {+ 25 more} Travel Requirements Available for Work Visa Sponsorship

Tax Industry/Sector Management Level Associate & Summary . In quantitative tax solutions and technologies at PwC, you will focus on leveraging data analytics and technology to develop innovative tax solutions. In this field, you will use quantitative methods to optimise tax processes and enhance decisionmaking for clients. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . s Resource for functional team of taxtechnology practice Understand requirement from stakeholders and translate into functional requirement document Discuss functional requirements with development team Prepare test checklist & test cases for functional testing Undertake functional testing and submit test reports Prepare user manuals Conduct application demos Undertake user trainings Support users in timely issues resolution Regularly monitor the changes (regulatory or otherwise) and analyze its impact on application Mandatory skill sets Competency in MS office with excellent skills in excel Good documentation skills Ability to work in a fastpaced environment with minimal supervision Critical thinker and problemsolving skills Team player Good timemanagement skills Preferred skill sets Great interpersonal and communication skills Ability to handle multiple tasks simultaneously Sense of ownership and pride in performance and its impact on the company s success Years of experience required Minimum 35Years Education Qualification BE/B.tech MBA Education Degrees/Field of Study required Master of Business Administration, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Functional Specifications Accepting Feedback, Active Listening, Communication, Corporate Tax Planning, Data Analytics, Data Visualization, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Scenario Planning, Statistical Analysis, Statistical Theory, Tax Compliance, Tax Efficiency, Tax Modeling, Tax Preparation, Tax Research, Teamwork, Well Being No

Roles and Responsibilities: Process Adjudication claims and resolve for payment and Denials Knowledge in handling authorization, COB, duplicate, pricing and corrected claims process Knowledge of healthcare insurance policy concepts including in network, out of network providers, deductible, coinsurance, co-pay, out of pocket, maximum inside limits and exclusions, state variations Ensuring accurate and timely completion of transactions to meet or exceed client SLAs Organizing and completing tasks according to assigned priorities. Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team Resolving complex situations following pre-established guidelines Requirements: 1-3 years of experience in processing claims adjudication and adjustment process Experience of Facets is an added advantage. Experience in professional (HCFA), institutional (UB) claims (optional) Both under graduates and post graduates can apply Good communication (Demonstrate strong reading comprehension and writing skills) Able to work independently, strong analytic skills **Required schedule availability for this position is Monday-Friday 5.30PM/3.30AM IST (AR SHIFT). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime and work on weekend s basis business requirement.

Req ID: 332081 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Banking Operations Associate to join our team in Gurgaon, Hary na (IN-HR), India (IN). "Position Overview: As a Credit Analyst, you will be part of a team performing outbound calls and offline work, adjudicating credit, conducting thorough investigations on credit bureaus, and deciding on the customer s creditworthiness. Reporting to the Supervisor, Operations, this role offers a solid foundation for a career in Credit Card Operations. Position Details: Position: Credit Analyst Status: Full Time Work from Office Hours: Monday Friday, 9:00am 8:00pm IST Department: President s Choice Financial Rate of Pay: Competitive salary based on experience and qualifications Key Responsibilities: Fraud and Credit Risk Review: o Review new applications for fraud and credit risk, making outbound calls for fraud and employment verification. o Analyze conversations with applicants in real-time to assess potential fraud risk. o Document and approve requirements based on analysis of credit policies. Credit Management: o Administer and control credit terms and limits. o Perform credit limit reviews, reinstatements, and account maintenance. o Assess creditworthiness of prospective customers, approving, recommending, and negotiating credit terms and limits appropriate to the customer s requirements and ability. Customer Interaction: o Communicate directly with applicants, adhering to brand standards. o Liaise effectively with other areas impacting the Credit Department. o Provide exceptional customer service while maintaining high efficiency and accuracy in data analysis and report tracking. Compliance and Reporting: o Maintain/exceed established standards and targets, adhering to all credit policies, procedures, and guidelines to mitigate risk. o Ensure high levels of accuracy in report maintenance and tracking. Qualifications and Requirements: Educational Background: o Bachelors degree in Finance, Business Administration, or a related field preferred. Experience: o Previous experience reviewing and approving credit is an asset. o Minimum of 1-2 year of customer service experience. o Credit card experience required; credit and fraud experience is an asset. Skills and Competencies: o Strong communication skills with an excellent command of English (French is an asset) and a professional telephone manner. o Demonstrated analytical and judgment skills required in dealing with moderately complex procedures and situations. o Ability to communicate tactfully with various levels of business management in a professional manner. o Strong organizational and time management skills with the ability to prioritize and manage a heavy workload. o Demonstrated ability to implement change efforts. o Highly motivated with the ability to work independently in a fast-paced team environment. o Knowledge of PCs and strong keyboarding skills. o Proficiency in MS Word, Excel, and Outlook is an asset. o TSYS/ADM system knowledge is an asset. o Flexibility and willingness to work overtime as required. Additional Information: This role requires rotational shifts, which may include evenings, weekends, and holidays. The position offers opportunities for professional growth and development within the Credit Card Operations department. "

Company Description As a leading global investment management firm, AB fosters diverse perspectives and embraces innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients most valued asset-management partner. With over 4,400 employees across 51 locations in 25 countries, our people are our advantage. We foster a culture of intellectual curiosity and collaboration to create an environment where everyone can thrive and do their best work. Whether youre producing thought-provoking research, identifying compelling investment opportunities, infusing new technologies into our business, or providing thoughtful advice to clients, we re looking for unique voices to help lead us forward. If you re ready to challenge your limits and build your future, join us. Operations Associate Position Overview: We are looking for a Private Wealth Operations Associate to work in a team that supports multiple Financial Advisors and their clients. This role is responsible for many aspects of client service management, including the administrative, transactional and operational functions within the Private Wealth group. This is an exciting and challenging opportunity that will give qualified candidates exposure to advisors, internal business partners, and many other departments within Bernstein Private Wealth Management. A Private Wealth Operations Associate will: Partner with Financial Advisors and their Client Service Associates to execute the operational needs of the practice, such as performance reporting, client/prospect meeting preparation, account maintenance, account valuation, and research requests Partner with Client Service Associates to accomplish a common goal of providing exceptional service Interact and network with senior professionals throughout the firm to fuel career success Ensure accurate and timely completion of responsibilities Training Program: Private Wealth Operations Associates will participate in a comprehensive and robust training program. The customized program will enable Associates to build a foundation of knowledge and develop skills needed to process operational tasks, achieve client service excellence and fuel success as a financial professional. Curriculum will be delivered both in a formal classroom and on the job setting. Qualifications: The ideal candidate should: Postgraduate/Masters degree or equivalent in business, finance or economics with excellence in academics and strong leadership experience. Have 2 to 3 years of industry experience. Be an accomplished team players who seek a rigorous and challenging environment for their career development. Candidates should be detail-oriented with a strong ability to multitask and work under pressure in a fast-paced atmosphere. Possess strong analytical and communication skills (both written and verbal) and an ability to build internal and external relationships. Proficiency in Word and Excel are required. Pune, India

The Indian Hotels Company Limited is looking for A Operations Associate to join our dynamic team and embark on a rewarding career journey Assist in the daily operations of the organization Perform administrative and support tasks as needed Monitor and report on operational performance Coordinate with other departments to ensure smooth operations Provide excellent customer service to internal and external stakeholders Maintain accurate records and documentation Participate in training and development programs Stay updated with the latest operational best practices Provide feedback and suggestions for process improvements Ensure compliance with operational policies and procedures

Company Description Vialto Partners is a market leader in global mobility services. Our purpose is to Connect the world . We are unique and the only stand-alone global mobility business. This presents a rare opportunity for our clients, stakeholders and colleagues. Working at Vialto Partners is about getting the chance to be part of a global and dynamic team. Globally, Vialto Partners has over 6, 500 staff in over 50 countries around the world, and continues to grow. You will work with clients from a range of industries and different geographical locations. We believe in connecting the world and supporting our colleagues to do the same in their careers by undertaking assignments and opportunities globally that broaden their skills and ultimately benefit our clients. To learn more about what we do, tune in to our podcast On the Move to hear expert insights on issues affecting global mobility, and read about the latest news in the industry. You can also follow us on Linkedin and Instagram. Job Description: In this role, you will hold a key position in shaping our HR operations strategy and crafting a distinctive employee journey experience. Collaborating closely with the broader People team and the business, you will ensure the realization of our Employee Value Proposition and the alignment with our business objectives. -Responsible for the full employee life cycle in your Region, from onboarding through to off-boarding -Ensuring a prompt response to employees queries in our ticketing system (People Doc) -Coordinating/collaborating with HRBPs on compensations, mid-year, annual reviews processes and ER issues -Coordinating/collaborating with the payroll team to solve payroll related queries and make sure any change is captured and processed in a timely manner -Escalating any benefits queries to the Benefits team to ensure accurate benefit administration -Working closely with the HRIS team escalating any system issues in a prompt manner -Designing and developing HR policies and procedures -Advising on HR policies and procedures (e. g. maternity, paternity and sick leave policies amongst others) -Maintaining records, files and documentation in accordance with legal requirements and ensuring compliance to Labor law and regulations -Providing meaningful recommendations to challenges related to performance, conduct, compliance and mobility -Keep abreast of key global trends and how they might impact your assigned client group -Supporting ad hoc projects and identifying opportunities for process improvements and automation within People Operations . Additional Information Work Location: Gurgaon We are an equal opportunity employer that does not discriminate on the basis of any legally protected status. Please note, AI is used as part of the application process.

Operations and IT Associate Operations | None About True Beacon True Beacon is a technology-driven investment firm specializing in Indian public markets. Since its inception, we have adopted a client-aligned approach to asset management, operating both domestic and offshore funds. Backed by the founders of Zerodha, our firm is built on data-driven decision-making, transparency, and trust. Headquartered in Bangalore, we continue to push the boundaries with novel investment products and solutions. Responsibilities Assisting in system setups, device configuration and basic server or network maintenance. Supporting cross-functional teams with technical fixes and ensuring smooth operations. Providing hands-on support for data-related tasks and systems depending on operational needs. Troubleshooting and resolving day-to-day IT and network issues. Overseeing day to day operational logistics, including workspace readiness and coordination of with external vendors. Monitoring and managing inventory levels across devices, supplies and infrastructure to ensure smooth workflows. Requirements Strong entrepreneurial mindset, with the ability to adapt, prioritize, and take ownership of tasks in a fast-paced environment. Excellent communication skills, both written and verbal, with the ability to collaborate effectively across teams and manage relationships with clients and vendors. Interest in finance and investing Ability to communicate effectively in a collaborative, complex, and highly technical team environment.

Alight is a leading cloud-based human capital technology and services provider that powers confident health, wealth and wellbeing decisions for 36 million people and dependents over 25 years. The Alight Work life platform combines data and analytics with a simple, seamless user experience. Supported by our global delivery capabilities, Alight Work life is transforming the employee experience for people around the world. With personalized, data-driven health, wealth, pay and wellbeing insights, Alight has more than 16,000 colleagues spanning the globe, proudly serving 4,300 clients and their more than 36 million employees and dependents. Role Description An associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues. Key Responsibilities: - Understands and contributes positively to meeting client SLA s, PG s. Maintain internal client defined quality scores. Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards. Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures Take complete ownership of self-learning development Ability to work in a fast-paced environment with short deadlines. Able to practice logical reasoning and critical thinking. Eligibility to Apply Bachelor s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed) 2-4 years of work experience. Excellent verbal and written communication skills. Can work evening/night shifts as per business requirement Basic computer knowledge (MS-Office, Excel) Good analytical skills attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

At Alight, we believe a company s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to Be Alight. Our Values: Champion People - be empathetic and help create a place where everyone belongs. Grow with purpose - Be inspired by our higher calling of improving lives. Be Alight - act with integrity, be real and empower others. It s why we re so driven to connect passion with purpose. Our team s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life. With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight. Learn more at careers.alight.com. Role Description An associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues. Key Responsibilities: - Understands and contributes positively to meeting client SLA s, PG s. Maintain internal client defined quality scores. Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards. Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures. Take complete ownership of self-learning development. Ability to work in a fast-paced environment with short deadlines. Able to practice logical reasoning and critical thinking. Take complete ownership of self-learning development. Ability to work in a fast-paced environment with short deadlines. Able to practice logical reasoning and critical thinking. Eligibility Criteria Bachelor s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed) 2-4 years of work experience. Excellent verbal and written communication skills. Can work evening/night shifts as per business requirement Basic computer knowledge (MS-Office, Excel) Good analytical skills attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .

Job Description Responsibilities: Preboarding Offer accepted Start Date (HROps) PowerAutomate Flow Admin (contractor and FTE) (HROps) Global New Hires Spreadsheet Admin (HROps) Contractor Hires Admin Forms Owner (Jira (HROps) SR Access, Contractor Extension/Term; MS (TA) New Hire Notification, New Contractor Alert) (TA) Global Background Checks & I-9 s (auditing, reverifications, adjudications) (TA) EMEA DBS Meetings (TA) US I-9 Section 2 Meetings TA-ODT (auditing, maintenance, time sheets, PO s, FAQ s) Ta-Scheduling Leadership Level TA MS Teams Channels Admin: AMER Onboarding EMEA Onboarding APAC Onboarding Global Talent Acquisition Team Recruiting Coordinators Preboarding TA Email Inbox Admin Decks (TA) TA Monthly Meeting (HROps) Quarterly Board TA Slide (HROps) Weekly ELT Global Offer Letters Owns all template housed in SR Templates (TA) Adjustments in SR (TA + HROps as Admin) (TA) TA Admin (TA) DEIB Hiring Pilar Lead (provide goals and updates to council) WoW Deck Updates & Presenter (TA) Communication to the Business Projects (offer letter project, Criteria templates) (TA) Employee Referral Process (submittals, auditing, tracking) (TA) HotSpots (newsletter teams channel) and Monthly Hot Jobs (Corporate Site) (TA owns with Issues, Admin work with HR Ops) Job Postings (updates or changes and integration Admin-error alerts, etc.) (TA) Acquisitions support for TA (BGC, I-9, SR Access, Assessments) (HROPs) Monthly, Quarterly, Yearly HIRED Reports to TA leadership for Recruiter scorecards (Shared) AUDITS (JDs, Interview Notes, BGC Certificates, Contractor Confidentiality Agreements) (?) Criteria Corp (scores/reports, changes, unique links, SR comms with embedded links, reporting, etc.) Active Vendor Mangement - Invoices/PO s (outstanding/in process) LinkedIn

Key Responsibilities*Support the Channel Operations Manager in ensuring that client satisfaction levels are achieved to a high standard and channel issues are recognized, documented, and resolved. Work with both internal teams and 3rd party test centres to ensure adequate test appointment availability is provided to meet client demands and assist to develop contingency plans. Support projects initiatives as provided by the Channel Operations Manager. Develop strong relationships with wider Pearson colleagues to maximize efficiencies. Respond to test centres requests and action them in line with the set processes. Key Activities*Provide regular reports and updates to Channel Operations Manager and other key stakeholders. Manage and respond to incoming channel care queries from 3rd party test centres. Support event testing by securing test centres and working with teams to ensure successful exam delivery. Monitor and manage 3rd party test centre test appointment availability to ensure client requirements are met. Essential Experience & Qualifications*Demonstrated experience with coordinating a range of responsibilities/projects. Confident in working independently and able to seek assistance and escalate concerns when required. Degree educated or equivalent. A positive and can-do attitude combining the ability to continually see, speak and communicate in the most positive manner possible, internally and externally. Demonstrated experience in coordinating multiple tasks to meet deadlines. Ability to adapt to new business practices and respond positively. Excellent English, both written and verbal. Fully familiar with the Microsoft Office suite, associated packages and AI. Demonstrated experience working with Excel - intermediate to advanced skills. Desirable Experience & Qualifications*International work experience and cultural awareness. Channel management or support experience. Experience in data analysis, documentation, and reporting (using Microsoft Excel, SmartSheet or similar tools).

Operations Associate Bengaluru, Karnataka | Posted 19 hours ago APPLY NOW Job description We re looking for a high-energy, detail-obsessed Operations Associate to partner directly with our business / operation head. If you love solving problems, organizing chaos, and making things run like clockwork this role is for you. You ll be the go-to person for keeping our business units on track, our tools clean, and our reporting tight. [ ] We re looking for a high-energy, detail-obsessed Operations Associate to partner directly with our business / operation head. If you love solving problems, organizing chaos, and making things run like clockwork this role is for you. You ll be the go-to person for keeping our business units on track, our tools clean, and our reporting tight. From managing timesheets and resource allocation to building dashboards and tracking efficiency, you ll wear multiple hats and wear them well. This is not a backseat role . You ll be a core part of the leadership rhythm, owning the systems and processes that power our teams. We re looking for someone passionate, proactive, and willing to grow into a key operations leader. What You ll Own Timesheet and attendance tracking across teams Regular utilization and efficiency reporting Resource planning & allocation based on capacity and client needs ClickUp admin duties project creation, workflow management, automation Looker dashboards building, cleaning, and maintaining reports that matter IT operations laptop allocation, inventory tracking, onboarding readiness Daily coordination with BU leads to track project status and allocation Process optimization bring order, structure, and clarity to chaos CBO support own ops tasks that free up strategic time for the leadership What You Bring 3+ years of experience in business operations, project management, or admin Strong command over ClickUp, Google Sheets, and Looker (or similar BI tools) Excellent communication and coordination skills Proactive mindset you don t wait to be told what to do A love for structure, documentation, and systems Willingness to roll up your sleeves, problem-solve, and make things better Bonus: experience in a creative/marketing/agency setup Why Join Us? Work closely with leadership and learn how a fast-moving business is run Build systems that directly impact efficiency, profitability, and growth Be part of a smart, driven, and collaborative team that values ownership and action Opportunity to grow into a strategic operations lead Share this position:

About Wahed Ventures: Wahed Ventures is a prominent equity crowdfunding and investment platform dedicated to ethical investments. As part of the Wahed group, a global leader in ethical finance, Wahed Ventures focuses on identifying promising investment opportunities aligned with our ethical principles. Wahed has also recently ventured into Real Estate investing. Job Brief: As part of our expanding Wahed Ventures Real Estate function, we are looking for a highly organised and dependable Operations Associate to support the full operational lifecycle of our real estate and venture capital investments. This role is ideal for someone who is operationally sharp, comfortable managing multiple stakeholders, and confident working across a diverse and fast-paced set of functions, including operations, finance, legal, compliance, product, and marketing. You will play a key role in driving processes spanning acquisition, deal structuring, closing , investor reporting, and asset management. Job Description Lead the execution of post-raise operational workflows across real estate investments, including cap table management, investor recordkeeping, dividend distributions, and reporting Manage the setup and structuring of investment vehicles, including legal documentation, SPV governance, and regulatory filings, in collaboration with legal counsel Coordinate end-to-end property closing processes, liaising with solicitors to ensure timely legal checks, documentation, and transaction completion Collaborate with compliance and finance teams to carry out investor due diligence, reconcile transactions, process refunds, manage invoices, and generation of rental income statements Oversee the distribution of investor communications, including periodic updates, investment confirmations, and rental income statements Liaise with property managers to monitor rental performance, maintenance needs, and tenant updates across active properties Schedule and coordinate third-party vendors, including property inspector , appraisers , and title agents, including reviewing quotes, contracting required works, and assessing completion where applicable Collaborate with legal, finance, operations, and tech teams to improve internal processes, secure required approvals, and support investment go-lives on the platform Job Specification Essential: Strong organisational skills with the ability to manage multiple tasks and documents across departments High attention to detail and comfort working with legal and financial information Clear and professional written and verbal communication Strong interpersonal skills for coordinating with internal teams and external service providers Willingness to learn and adapt in a fast-paced, high-growth environment Familiarity with Google Workspace or Microsoft Office; comfort learning new operational tools Nice to Have: Commercial awareness, especially when reviewing property works, vendor quotes, or maintenance decisions Familiarity with US property conveyancing, legal structuring, or regulated investment processes

Associate, OPS Client Service I We re seeking a future team member for the role of Associate, Ops Client Service I to join our CLIENT SERVICE - CT INDIA team. This role is located in Pune, MH - HYBRID. In this role, you ll make an impact in the following ways: Review systemic reminders from tickler management tool. Act upon ticklers/reminders generated via systems used. Actions include but not limited to Performing both mandatory and optional client calls. Sending reminders to clients for compliance items such as: Financial statements and budgets Company certifications and other related documents. Rebate/Arbitrage Calculations. Identify and act on fiduciary items that include: EMMA- Trustees are required to post financial statements and other legal notices of significant events on EMMA (Electronic Municipal Market Access). Taxes - Reminders to pay taxes for clients or receive payments from clients for future payments. TIRA - Annual notices must be sent to bondholders of corporate deals informing them of any conflicts/problems. Reports Outgoing - Trustees are required to send reports to clients or bondholders as required in the legal documents. Follow up with clients on non -receipt of above items. Ensure to perform timely and accurate tickler maintenance. Updating aged ticklers with comments on action taken. Release ticklers once the action is completed. Meet deliverables to ensure consistent green KRIs. Working co-operatively and inclusively in a team environment to achieve shared objectives. Providing clients with high quality operational support. Ensuring that good client relations are maintained, and inquiries are researched and resolved efficiently. Navigating internal resources to resolve moderately complex external client s day-to-day issues. Monitoring client inquiries, resolving non-routine issues and escalating complex/risk issues to the appropriate leader, as and when needed. Participating in internal activities and initiatives designed to identify process improvements to enhance the external client experience. Documentation of any client communication. Good communication skills to deliver high quality service to external clients. Applying problem-solving skills, experience and judgement to analyze information. Preparedness to take on back-up functions. To be successful in this role, we re seeking the following: A minimum bachelor s degree or the equivalent combination of education is required. Minimum 3.5+ years of prior experience in operations (Corporate Trust, Client facing, Governance or Derivatives functions). A candidate who has experience with reviewing client governing documents, such as trust indentures, escrow agreements, investment agreements, financial statements, loan agreements, legal documents, etc. would be a good fit for this role. Knowledge of Fixed-Income Securities markets, Money market, Derivatives and Capital Market. Knowledge of the Custody Life Cycle. Strong in reviewing client governing documents and interpreting the same. Good knowledge of MS Office (Excel, Word, PowerPoint, and Outlook). Strong oral and written, fluency in English language is a must. Problem-solving orientation. Client-focused. Efficient. Proactive. De-escalating (as required). Self-Management: Efficient, structured, independent and autonomous working. Knowledge about systems, their logic and interaction. Responsible time management. Adherence to the internal control, reporting and compliance guidelines. Always ready to take on special tasks (if required). America s Most Innovative Companies, Fortune, 2024 World s Most Admired Companies, Fortune 2024 Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 Best Places to Work for Disability Inclusion , Disability: IN - 100% score, 2023-2024 Most Just Companies , Just Capital and CNBC, 2024 Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 Bloomberg s Gender Equality Index (GEI), 2023

Company: Marsh Description: Job Title: Reinsurance Operations Associate Location: [Mumbai] Department: Reinsurance Operations Team - Fiduciary Job Summary: We are seeking a detail-oriented and proactive Reinsurance Operations Associate to join our Reinsurance Operations Team. The ideal candidate will be responsible for ensuring the smooth processing of reinsurance transactions, maintaining high-quality standards, and providing exceptional support to our internal and external stakeholders. Key Responsibilities: Verify that all requisite documents are received from the Business Team for processing. Prepare calculations based on the documents received to ensure accuracy and compliance. Input details into our system to generate Cedant Debit Notes and Brokerage Booking IDs. Provide Brokerage GST Invoices to Reinsurers in a timely manner. Obtain Remittance Confirmation from Reinsurers to ensure proper tracking of payments. Respond to queries from Reinsurers, Finance, and Customer Experience teams promptly and professionally. Work on ad hoc tasks related to Reinsurance Operations as required. Maintain a Management Information System (MIS) based on daily tasks completed to track performance and efficiency. Conduct timely follow-ups on pending items to ensure resolution and adherence to deadlines. Maintain quality and turnaround time (TAT) as per agreed Service Level Agreements (SLA). Qualifications: Bachelor s degree in commerce, Finance, Business Administration, or a related field. Previous experience in reinsurance operations or a similar role is preferred. Strong analytical and numerical skills with attention to detail. Proficient in using MS Office Suite and experience with relevant software systems. Excellent communication and interpersonal skills. Ability to work independently and as part of a team in a fast-paced environment. Strong organizational skills and the ability to manage multiple tasks effectively. What We Offer: Competitive salary and benefits package. Opportunities for professional development and career advancement. A collaborative and inclusive work environment. Marsh, a business of Marsh McLennan (NYSE: MMC), is the world s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

About the Role: We re looking for a proactive and detail-oriented Wellness Operations Associate to join our Health & Wellness team. You will play a key role in planning, coordinating, and executing wellness programs including health camps, virtual sessions, and large-scale on-ground events like Health Melas for our corporate clients. Key Responsibilities: Plan and execute wellness initiatives such as fitness sessions, mental wellness webinars, and Health Melas Manage end-to-end logistics for on-ground events, including vendor coordination, equipment handling, and venue readiness Liaise with wellness coaches, doctors, labs, and event partners to ensure smooth delivery Collaborate with internal teams and client SPOCs to understand requirements and align execution Maintain detailed trackers, schedules, and documentation for each event Handle on-the-ground execution of Health Melas, including setup, registration, flow management, and troubleshooting Collect feedback, prepare reports, and track participation and engagement metrics Support pilot wellness initiatives and contribute to scaling successful formats What We re Looking For: 1-3 years of experience in operations, events, or healthcare/wellness Strong organizational and multitasking skills Prior experience managing logistics for events or health camps is a plus Excellent communication and stakeholder management skills Proficient in tools like Google Sheets, Excel, Zoom/Meet, and basic dashboards Willingness to travel for on-ground execution when required

Line of Service Tax Industry/Sector Not Applicable Specialism Operations Management Level Associate Job Description & Summary At PwC, our people in tax services focus on providing advice and guidance to clients on tax planning, compliance, and strategy. These individuals help businesses navigate complex tax regulations and optimise their tax positions. In tax regulatory at PwC, you will focus on monitoring and interpreting tax regulations and legislation. In this field, you will provide advice and guidance to clients on the impact of regulatory changes, helping businesses stay compliant with tax laws and regulations and adapt their tax strategies accordingly. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. JOB Description & Summary : Working in this discipline will see an Associate working on engagements and teams (the sizes of which will vary depending on client/project) To qualify for the same, an Associate will need: To be a Company Secretary with 1-3 years of relevant experience. LLB would be an added advantage. Thorough knowledge of Companies Act, 2013 and FEMA regulations. Knowledge of the current developments and updates. Other prerequisite skills include: Thorough technical knowledge of the Companies Act and good knowledge of FEMA and SEBI regulations. Demonstrating innovative and critical thinking in managing projects. Excellent written and verbal communication skills. Strong analytical and numerical skills. Good interpersonal skills including the ability to coach juniors. Passion for client servicing. Excellent eye for detail Efficiency in MS office and report writing skills. Ability to understand and articulate technical concepts. Ownership and responsibility of clients/tasks delegated Thoroughness, accuracy and quick turnaround Motivated, creative and decisive in approach to problem solving Ability to understand and articulate technical concepts. Ownership and responsibility of clients/tasks delegated. Thoroughness, accuracy and quick turnaround. Motivated, creative and decisive in approach to problem solving. Responsibilities: The tasks, roles and responsibilities pertaining to the job role of an Associate will include the following: Working on advisory projects including technical research, drafting memo, presentations, and webinars etc. Supporting Indian and overseas Clients on the below: Corporate secretarial matters under the Indian Company Laws (e.g. Board Meetings, AGMs, filings, disclosures, etc.) Compliances/ reporting s under the Indian Exchange Control regulations Local statutory registrations Advisory under various regulations such as Companies Act, Labour laws, Exchange Control regulations, Listing regulations law, Insolvency and Bankruptcy and other regulations. Assisting senior team members in conducting research/ technical research for technical trainings / target clients / pursuits Ensuring continuous updates of technical knowledge in regulatory services and other related areas Co-ordinating with the regulators and visiting the regulators office for follow-ups, approvals, etc. Interaction with regulators on informal basis for various queries Coordinating with AM/ Manager/ AD on the planning and management of assignments and ensure timely delivery Responsible for aiding in-house risk management and other compliances Ensuring continuous compliance with all the risk and quality management standards of PwC Assisting seniors in sign offs, raising the invoices, and following up with clients for payments, etc. Filing and record keeping Overseeing the work of Analysts and Senior Analysts. Mandatory skill sets: Corporate Secretarial || FEMA Regulations Preferred skill sets: Corporate Secretarial || FEMA Regulations Years of experience required: 1-3 Years Education qualification: CS Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Bachelor of Laws Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Domestic Corporate Compliance, Inspection Plans, Labor Law Compliance, Vendor Compliance Optional Skills Regulatory Change Management, Stakeholder Engagement Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship No Government Clearance Required No Job Posting End Date

Job Description The Financial Operations Associate will primarily support the Operations and Finance functions and will report to the Financial Operations Manager. This role will provide comprehensive finance administration and will work closely with the Finance team and Project Managers. The Financial Operations Associate will be responsible for preparing and organizing data, ensuring data quality, and assisting with monthly reconciliations within the company s project management and accounting systems. Responsibilities Project Data & Revenue Coordination Create and update Projects in Project Management system, organize and store project SOWs and Purchase Orders Support project management by assigning team members to Active projects while ensuring accuracy with rates, start dates and allocations based off approved pricing guide Assist with project lifecycke by creating Project billing milestones and revenue contracts for T&M and Fixed Fee Projects Track and follow-up with Project Managers that all signed Agreements are received and appropriately stored Monitor Project Contract status and update Project Management system status Lead data monitoring and maintenance of Project Pipeline database Reconcile Project budget, timecards, and recognized revenue schedules Identify, research, and resolve issues regarding project discrepancies or updates; escalate as necessary Send weekly Timecard reminders and monthly missing hours reminders, monitor Consultant timecard submissions and follow-up as necessary Prepare reports like project financial reports, resources utilization report, capacity reports etc Support monthly project revenue recognition process Update Project Management system with project expenses Finance Support Support Finance team during audits by compiling and organizing audit data Provide operational and financial reporting support for Project Managers Financial Process documentation; create and maintain standard operating procedures Project Management system troubleshooting and Q&A Onboard and offboard users and resources in Project Management system Qualifications Bachelor s degree 1-2 years experience in Financial Force or other PSA system preferred Strong knowledge of MS Office products, especially with Excel Organized, detail-oriented, and competent follow-through skills Ability to prioritize and multi-task in a fast-paced environment while meeting deadlines Ability to execute activities within complex processes. Don't meet every job requirement? That's okay! Our company is dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.

4-6 years 1. Knowledge of accounting principles, Journal Entries and Reconciliation - Inter- Company-SGA- Revenue and Inventory- Fixed Assests- Closing and Reporting 2. Able to handle tasks allocated independently as per the specific client process and ensures compliance in terms TAT and accuracy after training 3. Excel knowledge 4. SAP knowledge preferred 5. Review of activities and reconciliation 1. Ability to understand client expectations and requirements 2. Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution 3. Ability to maintain relationships with relevant line manager / counterparts / stakeholders 1. Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these 1. Understands and works towards the common goals of the organization rather than getting confined to own silo 2.. Resolves conflicts at his / her level; escalates if required. 3. Displays good collaborative spirit 4 Does not resist change management 5. Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required. 1. Identifies anomalies, errors and aberrations in output 3. Proposes and implements process improvements. 1. Participates actively in team meetings; articulates thoughts clearly 2. Listens with attention and builds own understanding 3. Demonstrates strong verbal and written communication skills Qualifications B.com/ M.com/ MBA Finance

Job Description Cash ApplicationsBank reconciliationsQueries HandlingGood communication skillsComputer LiteracyPositive AttitudeGood accounting knowledge Qualifications UG

Build your career as you dive into the depths of data and find new ways to unlock pathways to transformative solutions. Be part of an innovative team to sculpt dashboards that inform strategic priorities. As a Data Operations Associate in EDG, you conduct intermediate analysis to uncover patterns leading to new questions and solutions through data collection, integrity, utilization, requirements, and analysis. You apply your technical knowledge and problem-solving methodologies across multiple applications of moderate scope. You use your elevated technical skills to support the design and development of metrics reporting and dashboards to enable Operations Management to execute their strategic objectives and ensure conformance with all controls, policies, and procedures. Job responsibilities Supports and contributes to the delivery and collection of information, insights, and solutions that inform business strategies and decisions Evaluates information and processes for analysis and reporting purposes Validates hypotheses, mitigates risks, and optimizes solutions Supports the development of predictive models and data insights Leverages prepared datasets to build graphical visualizations and programs decision-support dashboards inside of business intelligence tools using intelligent automation to help with operational efficiency, risk mitigation, and process optimization where strategic solutions are not feasible Gathers and supports collaboration on functional requirements from stakeholders and translates them into technical and data requirements Required qualifications, capabilities, and skills 3+ years of experience delivering data-driven problem solving or equivalent experience Proven ability to gather and analyze complex data and to support the development of accurate conclusions Experience building graphical visualizations and programming of dashboards using business intelligence tools Experience using at least one data technology tool and understanding relational database systems Intermediate Microsoft Office suite experience Preferred qualifications, capabilities, and skills Bachelors degree

We are looking for a Private Wealth Operations Associate to work in a team that supports multiple Financial Advisors and their clients. This role is responsible for many aspects of client service management, including the administrative, transactional and operational functions within the Private Wealth group. This is an exciting and challenging opportunity that will give qualified candidates exposure to advisors, internal business partners, and many other departments within Bernstein Private Wealth Management. A Private Wealth Operations Associate will: Partner with Financial Advisors and their Client Service Associates to execute the operational needs of the practice, such as performance reporting, client/prospect meeting preparation, account maintenance, account valuation, and research requests Partner with Client Service Associates to accomplish a common goal of providing exceptional service Interact and network with senior professionals throughout the firm to fuel career success Ensure accurate and timely completion of responsibilities Training Program: Private Wealth Operations Associates will participate in a comprehensive and robust training program. The customized program will enable Associates to build a foundation of knowledge and develop skills needed to process operational tasks, achieve client service excellence and fuel success as a financial professional. Curriculum will be delivered both in a formal classroom and on the job setting. Qualifications: The ideal candidate should: Postgraduate/Masters degree or equivalent in business, finance or economics with excellence in academics and strong leadership experience. Have 2 to 3 years of industry experience. Be an accomplished team players who seek a rigorous and challenging environment for their career development. Candidates should be detail-oriented with a strong ability to multitask and work under pressure in a fast-paced atmosphere. Possess strong analytical and communication skills (both written and verbal) and an ability to build internal and external relationships. Proficiency in Word and Excel are required.

Role Description An associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues. Key Responsibilities: - Understands and contributes positively to meeting client SLA s, PG s. Maintain internal & client defined quality scores. Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards. Ensuring proper documentation and follow-ups and follow SOP s Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision. Helps in identifying issues, process delays, and quality problems and recommends solutions and executes. Work with leads to ensure delivery in accordance with standard operating procedures Take complete ownership of self-learning & development Ability to work in a fast-paced environment with short deadlines. Able to practice logical reasoning and critical thinking. Eligibility to Apply Bachelor s degree in B.Com, B.A, BBA (No Full time MBA/MCA/B Tech/BE/B Ed) 2-4 years of work experience. Excellent verbal and written communication skills. Can work evening/night shifts as per business requirement Basic computer knowledge (MS-Office, Excel) Good analytical skills & attention to detail. Benefits We offer programs and plans for a healthy mind, body, wallet and life because it s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position. Our commitment to Diversity and Inclusion Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful. At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future. Diversity Policy Statement Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. Authorization to work in the Employing Country Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight. Note, this job description does not restrict managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. DISCLAIMER: Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. .