Operations Associate

About BorderPlus

BorderPlus is transforming global skilling and recruitment by bridging skilled professionals with leading organizations worldwide. Through our unique finishing school, advanced technology, and streamlined processes, we deliver quality talent that drives superior outcomes.

Founded by Mayank Kumar, Co-founder of upGrad, BorderPlus is shaping the future of global talent mobility.

Role Summary

Operations Associate

Key Responsibilities

• Track hiring demand across hospitals, university hospitals, nursing homes, and elderly care homes in Germany.
• Support new client onboarding, maintain client data, and prepare monthly reports.
• Manage job requirements, update documentation records, and assist with lead generation.
• Map candidates to suitable roles based on specialization and employer needs.
• Coordinate mock interviews, internal assessments, interview scheduling, and feedback collection.
• Maintain job portal data and update internal dashboards for weekly and monthly reviews.
• Conduct profile sanity checks and assist candidates with CV refinement and placement preparation.
• Support employment contract coordination, recognition processes, and pre-visa documentation.
• Manage visa workflows in collaboration with visa partners.
• Handle documentation tasks including translations, ID verification, background checks, and vaccination compliance.
• Coordinate pre-departure briefings, flight bookings, and interactions with travel/visa partners.
• Ensure all declarations, documents, and approvals are in place before travel.
• Provide initial settlement assistance and guidance after arrival in Germany.
• Conduct periodic well-being check-ins and support retention efforts.
• Track recognition process progress, documentation submissions, and language development.

Skills & Requirements

• Bachelors degree in any field (Operations/HR preferred).
• 13 years of experience in operations or coordination roles.
• Preference to Individuals from the international travel and visa industry. German language will be a plus.
• Strong organizational and multitasking skills.
• Excellent communication and follow-up ability.
• Detail-oriented, reliable, and comfortable managing documentation-heavy processes.
• Basic understanding of international mobility is a plus.
• Familiarity with dashboards, CRMs, and digital workflow tools.
• Self-Starter: Highly motivated, goal-oriented, and able to work independently to meet targets.