Operations Assistant

Role & Responsibilities

1. 1. Project & Site Coordination

·        Oversee end-to-end operations of real estate projects – from planning to execution.

·        Coordinate with site teams, architects, contractors, and vendors to ensure timely progress.

·        Monitor project timelines, budgets, and quality control standards.

1. 2. Process Management

·        Develop, implement, and improve operational systems, processes, and best practices.

·        Drive efficiency in project delivery and operational workflows.

·        Maintain project trackers and operational dashboards for regular reporting.

1. 3. Vendor & Contractor Management

·        Identify, negotiate, and manage contracts with vendors, service providers, and subcontractors.

·        Ensure service level agreements (SLAs) and quality expectations are met.

1. 4. Compliance & Documentation

·        Ensure adherence to RERA and other regulatory guidelines related to real estate operations.

·        Maintain documentation related to projects, contracts, permits, and compliance reports.

1. 5. Customer Coordination

·        Collaborate with Sales & CRM teams to support customer handovers and resolve operational issues.

·        Ensure smooth possession process and coordinate for snag checks, documentation, etc.

1. 6. Cross-functional Collaboration

·        Act as a liaison between project, finance, legal, and sales teams for seamless operational execution.

·        Support leadership with data-driven insights for strategic decision-making.

1. 7. Reporting & MIS

·        Prepare and present regular status reports, dashboards, and operational metrics.

·        Flag delays, risks, or issues proactively and suggest remedial actions.