Operations & Admin Executive

About Us – Madan Atta Chakki Madan Atta Chakki is a fast-growing retail flour brand based in Gurgaon, offering freshly milled flours including Whole Wheat, MP Sharbati, Bajra, Maize, Black Wheat, Sattu, and Multigrain varieties. With 4 retail outlets at 8-Biswa, Rajiv Nagar, Sarai Alawardi, and Jyoti Park, we serve the local market with premium-quality, chemical-free flour made fresh every day. Position: Operations & Admin Executive We are looking for a dynamic and detail-oriented individual to manage daily operations, administration, team coordination, and support process improvements across outlets. This is a high-responsibility role best suited for someone who enjoys managing people, processes, and performance.  Key Responsibilities 🔹 Daily Operations & Store Management Perform End-of-Day (EOD) cash closing with staff and update closure reports via WhatsApp/Google Sheets. Maintain stock closing reports and flag any replenishment requirements. Conduct daily checks to ensure smooth functioning of store operations. 🔹 Surveillance & Compliance Monitor CCTV footage to ensure hygiene, staff conduct, and operational discipline. Report any suspicious, irregular, or non-compliant activity to the management. 🔹 Admin, Reporting & MIS Prepare daily, weekly, and monthly MIS and reports to support business analysis. Maintain orderly documentation of store processes and records. 🔹 Service & Tech Enablement Oversee the implementation of digital tools like billing apps and WhatsApp/Web-based order processing. Suggest and implement technology-driven ideas to improve customer service and streamline workflows. 🔹 Staff Management & Development Conduct basic staff training sessions as per business requirements. Initiate and support staff welfare and motivation initiatives. 🔹 Hiring Support Coordinate with management for manpower planning. Assist in hiring frontline retail staff: screening, scheduling interviews, onboarding, and documentation. Eligibility Criteria Education: B.Com or Master’s Degree (MBA/M.Com preferred) Experience: 0–3 years in operations, administration, retail, or FMCG domain Skills: Basic Excel/Google Sheets, communication via WhatsApp, tech-savvy, team handling Compensation & Perks Monthly Salary: ₹14,000 (Payable on the 1st of every month) Perks: Up to 5 Kg Chakki Fresh Atta (twice a month) Travel Reimbursement: ₹5/km for own 2-wheeler or actuals for Uber/Zepto/Service Provider Mobile Reimbursement: Not applicable Job Opening: Operations & Admin Executive 📍 Location: Madan Atta Chakki – Jyoti Park, Gurgaon 🕒 Timings: 08:00 AM – 10:00 AM & 03:00 PM – 10:00 PM 📅 Start Date: Immediate 📆 Weekly Off: None (All days operational)