8866 Operational Excellence Jobs - Page 27

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...

Job Description Job Responsibilities : To work on Private Equity / Real Estate / Hedge Fund Operations such as Fund / Financial Accounting - Book Keeping, Journal Posting, Preparation of Financial Statements. Management Fee Carried Interest and Expense Calculation Posting. Capital Calls - Preparation of Capital Call memos, LC Opening, Follow Up with LPs for funding Distribution - Preparation of Distribution working, LP Memo Preparation, Fund Transfer Wire preparation, Repayment of LCs Reconciliation - Cash Reconciliation, Cash Tracking, Posting Entries, Cash reporting. Tracking of Capital transactions. Valuation - Valuation of Portfolio Investments. To prepare and submit Fund and Investor Re...

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

Job Description Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Pro...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Job Location: Gurgaon and Mumbai Time: 2:00 PM-11:30 PM WFO Only JOB DESCRIPTION: Responsibilities: Hands on experience with asset servicing, processing principal activities like Drawdown, Paydown, Interest in Geneva Reconcile cash and positions across all funds on daily basis using DUCO platform Reviewing upcoming activities exceptions from Geneva WSO accelerator, contract modifications as per the agent notices. Work across multiple groups to troubleshoot technical and accounting problems Ensure all the activities are processed and updated in Geneva. Reach out to Agents / Trustee / Internal team for resolving exceptions on daily basis. Escalation of unresolved cash and posit...

Job Description Role Quality and Process Excellence Lead Do Supporting process excellence initiatives and drive improvement projects in a complex and fast paced environment. Driving benchmarking and best practices deployment across accounts. Identifying process gaps improvement opportunities to infuse efficiency and effectiveness into business processes. Understand potential customer dis-satisfaction drivers and proactively mitigate any CSAT risks. Work closely with customers and operations leadership team to identify improvement opportunities and drive them to closure. Driving projects to improve and maintain the profitability of the process. Leading and ensuring governance for Quality/ Pro...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful ...

Job Description Candidates should have Excellent English Communication Skills and Excellent Typing skills. Desired candidate Profile : H.Sc / Graduate freshers with good communication. US healthcare Exp will be an advantage. Knowledge of basic computer operations. Willingness to work in the late evening and night shifts. Courteous with strong customer service orientation. Good listening and speaking skills. Typing speed 30/90% SVAR test mandatory. Work from office only. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification i...

Trade Support Job Description Shift - 6:00 PM -3:30 AM Location - Gurugram Designation - Analyst Process OverviewTrade Support Trade Support Team is responsible for Bookings, Confirmation Settlement of Bonds and Term Loans Products. Team is responsible for multiple activities for Middle office and Back-office operations. Team support settlement Activities for DTC, FED, Euroclear, CEDEL Market, ClearPar for Term Loan. Trade Support closely work with Data Governance and Asset Servicing Team. Also Responsible Post settlements activities such as Failed Trades and Claims Management, Also ensuring Timely matching of unconfirmed Trades from Previous business day. Job Description* This role is prima...

Job Description Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful...

Job Description Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client qu...

We are looking for a ed professional with 4-5 years of experience to join our team as a Deputy Manager - Operations and Service in Bajaj Finance Limited, located in the banking/financial services/stockbroking/securities industry. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to enhance customer service and satisfaction. Collaborate with cross-functional teams to achieve business objectives. Analyze operational data to identify areas for improvement and optimize processes. Ensure compliance with regulatory requirements and industry standards. Lead and motivate a team of professionals to achieve operational ...

Minimum 2 years of direct experience in leading process improvement Experience in championing Change Certfication in Six Sigma (Green Belt or Black Belt) Experience with sales operations in a B2B environment Proficient in process analysis

Job Overview:. We are seeking a dedicated Operations Manager Clinicians to oversee the recruitment, onboarding, performance management, and professional development of doctors across our clinics. This role will ensure that all clinicians meet our standards of patient care and align with the businesss strategic goals. The ideal candidate will have strong organizational skills, excellent communication abilities, and a proactive approach to talent management.. Key Responsibilities:. Doctor Recruitment & Onboarding:. Collaborate with the recruitment team to identify and hire skilled doctors for clinics.. Facilitate seamless onboarding processes to integrate new hires into clinic operations.. Ens...

Team Lead Prescription Verification About The Role :. Job Title:Team Lead Pharmacy Prescription Verification. Location:Bangalore. Job Summary. The Team Lead Pharmacy Prescription Verification will lead the prescription verification process for our online pet pharmacy. This role requires overseeing a team of professionals, ensuring regulatory compliance, and driving operational excellence. The successful candidate will streamline processes, and provide the highest standards of accuracy and efficiency in prescription handling.. Key Responsibilities:. Team Management & Operations. Supervise the team of veterinarians to maintain high accuracy and productivity standards.. Develop and manage workf...

Selected Interns Day-to-day Responsibilities Include Conduct thorough assessments of warehouse operations to identify areas for improvement and optimization Develop and implement innovative solutions to streamline warehouse processes, increase productivity, and reduce costs Utilize data analytics and performance metrics to identify bottlenecks and inefficiencies in last-mile delivery and develop strategies for improvement Lead cross-functional teams to implement process excellence initiatives and drive operational excellence throughout the supply chain Collaborate with internal stakeholders, including warehouse managers, logistics teams, and IT professionals, to ensure successful implementat...

Job TitleVeterinarian Team Lead LocationBangalore Job Summary Veterinarian Team Lead will lead the prescription verification process for our online pet pharmacy This role requires overseeing a team of professionals, ensuring regulatory compliance, and driving operational excellence The successful candidate will streamline processes, and provide the highest standards of accuracy and efficiency in prescription handling Key Responsibilities: Team Management & Operations Supervise the team of veterinarians to maintain high accuracy and productivity standards Develop and manage workflows to ensure the timely processing of prescriptions Conduct training sessions to enhance the teams knowledge and ...

Job TitleTeam Lead Pharmacy Prescription Verification LocationBangalore Job Summary The Team Lead Pharmacy Prescription Verification will lead the prescription verification process for our online pet pharmacy This role requires overseeing a team of professionals, ensuring regulatory compliance, and driving operational excellence The successful candidate will streamline processes, and provide the highest standards of accuracy and efficiency in prescription handling Key Responsibilities: Team Management & Operations Supervise the team of veterinarians to maintain high accuracy and productivity standards Develop and manage workflows to ensure the timely processing of prescriptions Conduct train...

About The Role : What do I need - Good communication skills - Fair analytical skills - Energetic - Operational excellence - Experience up to 2 years Customer Chat Support Specialist - Startup Experience Required - Graduate What will I be doing - Enhance Customer Experience Via Delight Channels - Respond to customer queries in a timely and accurate way, via chat Identify customer needs and help customers use specific features - Inform customers about new features and functionalities - Data Maintenance & Reporting Tech Stack & Tools : - Excel - Freshdesk of Similar Tool - Data Studio or Similar Tool (Slight Knowledge) Language - Tamil - English This job opening was posted long time back. It ma...

As a member of the Industry Solutions team at Microsoft, you will be an integral part of a global organization dedicated to empowering individuals and organizations worldwide to achieve more. Working alongside strategic sellers, industry experts, elite engineers, architects, and consultants, you will help bring Microsoft's mission of empowerment and cutting-edge technology to life for some of the world's most influential customers. Embrace a growth mindset, inspire excellence, and encourage sharing unique viewpoints while being your authentic self. Key Responsibilities: - Participate in pre-sales support activities by leveraging your expertise as a subject matter expert to help scope project...

Job Description: As a dynamic Scrum Master & Project Manager, you will play a crucial role in leading our agile projects. Your dual-role responsibilities involve guiding teams using the Scrum framework and effectively managing project scope, budget, and timeline. Your ability to be a servant leader will be pivotal in driving projects from initiation to closure and fostering a culture of continuous improvement. Key Responsibilities: - Agile Facilitation: You will be responsible for facilitating all Scrum ceremonies such as Sprint Planning, Stand-ups, Reviews, and Retrospectives. Your role includes guiding the team on Agile principles, removing impediments, and tracking progress using Agile me...

As the India Leader, you will play a crucial role in providing strategic and operational leadership for all India-based operations. Your main focus areas will include Customer Experience, Business Process Operations, and Data Analytics. You will need to be a visionary yet hands-on leader who can drive excellence in service delivery, build and scale high-performing teams, and represent the India center in the global leadership ecosystem. Key Responsibilities: - Provide strategic direction and operational oversight for India operations across BPO, Customer Experience, and Data Analytics functions. - Lead, inspire, and mentor the India leadership team to achieve business goals while fostering a...