8866 Operational Excellence Jobs - Page 28

Role Overview: As a Control Manager Associate in the Acquisitions and Strategic Investment (ASI) team, you will be responsible for shaping a robust control environment and driving continuous improvement across the business. Your role will involve supporting efforts to promote early compliance and operational risk identification, maintaining a sustainable control environment, and collaborating with key stakeholders to enhance control processes and contribute to strategic projects. Key Responsibilities: - Develop a strong understanding of the Acquisitions and Strategic Investments business. - Act as a Subject Matter Expert (SME) for the Compliance and Operational Risk Evaluation (CORE) system....

As a Regional Head (HVAC & MEP) at our esteemed company, your role will be crucial in leading the business operations across Tamil Nadu and Kerala. Your responsibilities will include: - Develop and execute regional business plans to achieve sales, revenue, and profitability targets. - Identify new business opportunities and expand the company's market presence across the HVAC & MEP sector. - Collaborate with senior management for forecasting, strategic planning, and performance monitoring. - Strengthen the organization's position in the HVAC industry through brand-building, partnerships, and targeted initiatives. - Lead the complete sales cycle from prospecting and lead generation to negotia...

Role Overview: You will be responsible for identifying and targeting high-potential cross-border merchants to drive new business acquisition and revenue growth. Your role will involve building and maintaining a robust sales pipeline through proactive prospecting, lead qualification, and relationship-building activities. Additionally, you will lead the end-to-end sales cycle, including negotiation and deal closure, to onboard strategic merchants. Collaboration with product, risk, and operations teams will be essential to deliver seamless onboarding and exceptional merchant experience. You will also be analyzing market trends, competitor activities, and emerging opportunities to shape go-to-ma...

As a Service Delivery Manager, your role will involve owning the end-to-end service delivery for marketing technology solutions, ensuring alignment with business objectives and SLAs. You will oversee the deployment, support, and optimization of MarTech platforms such as CRM, marketing automation, analytics tools, and content management systems. Your responsibilities will include: - Acting as the primary point of contact between business teams, IT, and vendors for MarTech service delivery. - Partnering with marketing and technology leaders to gather requirements, resolve issues, and ensure services meet expectations. - Monitoring and managing the performance of MarTech systems, ensuring uptim...

Role Overview: Lead and manage the technical support Team for cybersecurity products, ensuring high-quality service delivery, customer satisfaction, and operational excellence. Oversee a team of support engineers, drive process improvements, and act as a key escalation point for complex technical issues, while collaborating closely with product, engineering, and customer success teams About Job Team Leadership & Management Lead, mentor, and develop a team of technical support engineers, including hiring, training, and performance management. Foster a customer-centric and collaborative team culture. Plan staffing and scheduling to ensure adequate support coverage. Customer Support Operations ...

Job title: Manager - Test Automation, Pipelines and Site Reliability, Pune, India Overview: Join our mission-driven team building the future of digital commerce on our rapidly scaling Priceless Platform. As a manager, you will lead team working on high-visibility projects and to achieve flawless execution. We are experiencing tremendous growth as a premium platform delivering world-class services to Mastercards banking partners globally. Acquired after being a successful Silicon Valley startup, we maintain our drive for innovation and velocity even as part of Mastercard. This is an opportunity to join a collaborative, cloud native engineering culture focused on reliability and scale. You wil...

About the Role As a Senior Analyst - Business Transformation and Revenue Assurance, you are expected to: Develop a strong understanding of our business environment Engage with key stakeholders (Sales, Finance, Controllership, Risk) and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes Drive Quality and Revenue assurance program to ensure right control mechanisms are established to prevent any revenue risks and compliance gaps Become a process SME in the centralized team to institute quality checks across business operations lifecycle (order to cash) Develop appropriate documentation e.g. SOPs, process flows, user journey...

Our Purpose Title and Summary Senior Analyst Sales Enablement & Business Transformation Overview : Mastercard Services, the professional services arm of Mastercard, provides payments-focused consulting, marketing services, analytics platforms, loyalty and risk management services to financial institutions, retailers, and governments worldwide. Insights and Enablement helps improve efficiency and drive smarter decisions for Services business unit, with use of data, technology and operational excellence. We are seeking a highly motivated self-starter who thrives in a dynamic, fast-paced environment. The ideal candidate will bring strong consulting experience, exceptional problem-solving skills...

Overview: Services is Mastercard's professional services arm, focused on driving value beyond payment transactions. We harness the power of our transaction data, deep payments expertise and vast network of merchant and FI partners to offer holistic solutions to our customers. Our solutions comprise consulting, data insights, marketing services, loyalty and analytics platforms and more. Discover more at Mastercard Services Insights and Enablement helps improve efficiency and drive smarter decisions for Services business unit, with use of data, technology and operational excellence. About the Role As Senior Analyst - Business Transformation and Revenue Operations, you are expected to: Develop ...

As an AI-powered CRM for fitness & wellness businesses, your main mission at Kenko is to empower 10K fitness & wellness businesses in the US, aiding them in thriving within their local markets. You provide an integrated solution that includes AI Marketing Manager, Member Experience, and more. **Role Overview:** - You will serve as a strategic and executional force for product velocity, design, and engineering alignment. - Act as a stop-gap/pod leader for business-critical product pods without dedicated leads. - Drive hiring and team building across product, design, and engineering. - Maintain founder-level ownership, balancing strategy and tactical player-coach execution. **Key Responsibilit...

Manager Excellence System Location - BIDADI Industrial Area, Bangalore. Gender - Female Qualification - Bachelor's/master's degree in engineering or equivalent experience Experience: preferably around 12 - 15 years of experience in Lean Six Sigma or similar Total Quality Management functions Preferred Bangalore candidates Manage 1. Manage the Excellence System action plan, work closely with the site management team to develop a continuous improvement (lean manufacturing) culture and ensure everyone is involved in the Excellence System effort. 2. Develop the main Excellence System actions & programs based on the policy deployment objectives and Excellence System Strategy 4. Monitor informatio...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the syst...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and the systems or applications they ut...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support, Japanese Language Good to have skills : NAMinimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our s...

About The Role Skill required: Talent Acquisition- end to end - Talent Identification Designation: Recruiting Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsDay to Day activity:strategic development and ongoing operation of all Recruitment services under the client account including Workforce planning, Sourcing, Screenin& onboarding . Responsible for leading and influencing the delivery of RPO operational activities, and maintains a strong knowledge of Operational best practices. Recruitment Operational activities include delivery of all R...

About The Role Skill required: Talent Acquisition- end to end - Talent Identification Designation: Recruiting Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsDay to Day activity:strategic development and ongoing operation of all Recruitment services under the client account including Workforce planning, Sourcing, Screenin& onboarding . Responsible for leading and influencing the delivery of RPO operational activities, and maintains a strong knowledge of Operational best practices. Recruitment Operational activities include delivery of all R...

About The Role Skill required: Retirement Solutions - Data Entry Services Designation: Customer Service Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The Client Services Manager I (CSM I) is responsible for ensuring institutional client satisfaction across markets by managing specific daily administrative, operational and record keeping functions of institutional clients through tactical day-to-day support for client service and business development.Key Responsibilities and DutiesServices clients, drives best practices, and improves client outcomes through excellent customer service and operational excellence.Respond to client service needs and o...

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationCritical ThinkingProblem Management13. Create effective QC and Audit mechanism within process to ensure delivery ...

About The Role Skill required: Employee Services - Employee and Labor Relations Designation: HR Service Delivery Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for? Written and verbal communicationCritical ThinkingProblem ManagementExperienceAt least 3 years of HR ExperiencePeople Relations experience a plu...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our system...

About The Role Skill required: Sales Operations - Sales Enablement Designation: PPSM Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We emb...

Project Role : Tech Delivery&Op Excellence Practitioner Project Role Description : Understand how to deliver value to clients, and use that commercial competency to apply methods or certifications appropriately. Attention to detail and deep expertise allow them to see inherent risks or improvement opportunities that others may not. Work directly with client teams to ensure a high standard of delivery and operational excellence are met. Must have skills : Governance Risk Compliance (GRC) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Delivery Lead, you will manage the delivery of large, complex project...

Role Overview: As an Associate Engineer at LSEG, you will be part of the Site Reliability Engineering (SRE) team focused on Risk and Compliance. Your role will involve supporting critical infrastructure and governance initiatives to ensure operational excellence, regulatory alignment, and inclusive innovation across the technology landscape. Collaboration with cross-functional teams will be essential to drive compliance, improve reliability, and support continuous improvement efforts. Key Responsibilities: - Assist in planning, tracking, and delivering IT infrastructure and compliance-related projects using project management tools. - Facilitate inclusive meetings, prepare accessible documen...

You will lead the Customer Relations operations team to deliver exceptional member experiences by overseeing service coordination, maintaining accurate member data, and driving engagement across club events and touchpoints. Your role will ensure personalized service, strengthen member relationships, and uphold the unit/clubs premium standards while acting as the primary point of contact for members. - Drive Operational Excellence - Oversee daily member interactions, ensuring prompt and professional handling of queries, service requests, and feedback. - Implement service delivery strategies to ensure seamless cross-department coordination and timely resolution of member concerns. - Maintain a...

About The Role Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management, Service Desk Voice Support Good to have skills : NA Minimum 0-2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Tech Support Practitioner, you will serve as the vital link between clients and our sy...