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7.0 years
6 - 9 Lacs
hyderābād
On-site
DESCRIPTION The Seller Partner Identity Verification team is responsible for knowing who we’re doing business with. We do this by applying a thorough verification process at key points during the seller or vendor lifecycle as well as deploying bad actor detection and enforcement. We organize this work into five programs aligned with different stages of the seller and vendor journeys. Within SPIV, the Registration and Verification team seeks to stop bad actors from gaining access to our store by providing proactive and customized registration and verification services. Our mission is that we build trust by protecting our customers, selling partners, and our store from bad actors by: (1) building verification processes at the entity level that evaluate the legitimacy of the individual and the business they represent, (2) delivering best-in class experiences for our registration and verification products, and (3) leveraging verification services throughout registration, compliance, and lifecycle events. The Program Manager III will be responsible for driving global strategy and initiatives/process improvement programs and projects. Expectation from the role is to gain a deep understanding of function and oversee process, technology improvements and lead end to end projects or new launches. This position requires leadership ability to facilitate and execute cross functional projects as well as the ability to teach those methods to other managers and associates, in order to foster a culture of continuous improvement. Key job responsibilities Program Management: a. Demonstrate knowledge of improving processes through Six Sigma / Lean/ methods and can perform complex Analysis when exposed to unstructured and structured data b. Lead, design, development and deployment of functional world-wide Excellence strategy c. Work with leadership team to drive critical business initiatives d. Develop, implement and govern KPIs reporting for the portfolio providing visibility to the milestones and performance across all projects e. Drive and influence multiple stakeholders on project improvement opportunities f. Establish and continually improve the consistency, predictability and efficiency of the project delivery by providing leadership guidance and sharing best practices g. Manage multiple projects requiring frequent communication, organization/time management and problem-solving skills h. Demonstrate discretion and independence in coordination of project scoping and selection to align with business objectives i. Communicate across all levels on project and program progress j. Lead business critical high impacting projects for the vertical and ensure they are delivered within planned timelines and with expected output. k. Support project teams/team members to improve processes, provide project intervention and coaching, etc l. Monitor the training and professional development of team members, looking for opportunities to strengthen their skills or acquire new ones. BASIC QUALIFICATIONS 7+ years of program or project management experience 7+ years of working cross functionally with tech and non-tech teams experience 7+ years of experience delivering cross functional projects Experience defining program requirements and using data and metrics to determine improvements Bachelor’s Degree from an accredited university, preferably in Technology or Business. Substantial experience in program/project management or an equivalent operational role. Experience and knowledge of process improvement tools, methods and techniques. Attention to detail and written and oral communication skills. Ability to organize and manage multiple tasks simultaneously, and to facilitate multiple discussions. Ability to meet deadlines, prioritize work, handle changing priorities and use good judgment when working in stressful situations. Agility and nimbleness to work successfully in a highly ambiguous and changing environment PREFERRED QUALIFICATIONS Certified Lean Six Sigma Black Belt from a reputed institute or organization Ability to influence stakeholders across the organization without direct reporting lines. Leadership experience for several large-scale complex, cross-functional projects with multiple stakeholders, involving multiple (10 or more) internal/external customers. Change agent with the ability to lead change across all levels of the organization. Ability to interpret, analyze, and understand complex data sets. Have experience in leading and mentoring projects in ITES/ IT / Banking industry Experience working as part of a global team with multiple time zones and geographically disperse resources. Certified Project Management Professional (PMP) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
0 years
8 - 10 Lacs
hyderābād
On-site
DESCRIPTION The AWS Industries team is committed to helping industry customers enable their digital transformation journeys. Our primary goal is to meet customers in their cloud journeys and work backwards from their industry-specific needs to transform their businesses and industries. Our team focuses on business outcomes and industry use cases on behalf of our customers, whether that is how we build products and solutions, how we sell, how we deliver, or how we partner. As an Amazon Web Services (AWS) Solutions Architect in AWS Industries Healthcare and Life Sciences (HCLS) segment, you are responsible for partnering with our most valuable customers to design cloud architectures utilizing AWS services. You have technical depth, business aptitude, and the ability to lead in-depth technology discussions, articulating the business value of the AWS platform and services. Effective communication and interpersonal skills are required for engaging and influence Enterprise Architects, Technical Architects, Cloud Architects, Directors, VP’s and CXOs. You will partner some of the worlds largest companies, to craft highly scalable, flexible and resilient cloud architectures that address customer business problems and accelerate the adoption of AWS services. In collaboration with account managers, you will assist in driving growth across a small set of global customers in your defined country. As a trusted customer advocate, the solutions architect will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mind-share and broad use of AWS within enterprise customers. The ability to connect technology with measurable business value is critical to a solutions architect. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Key job responsibilities Ensure success in building and migrating applications, software and services on the AWS platform In partnership with the account management team, formulate and execute a strategy Educate customers of all sizes on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud Conduct one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using AWS Capture and share best-practice knowledge amongst the AWS solutions architect community Author or otherwise contribute to AWS customer-facing publications such as whitepapers Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates Act as a technical liaison between customers, service engineering teams and support About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS Bachelor's degree in computer science, engineering, mathematics or equivalent Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics). Experience in design, implementation, or consulting in applications and infrastructures Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients Knowledge of AWS services, market segments, customer base and industry verticals PREFERRED QUALIFICATIONS Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional or Cloud DevOps Engineering) Experience in infrastructure architecture, database architecture and networking Experience migrating or transforming legacy customer solutions to the cloud Familiarity with common AI/ML and GenAI lifecycles, data lakes and data analytics solutions Familiarity with common AI/ML and GenAI lifecycles, data lakes and data analytics solutions Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
7.0 years
2 - 5 Lacs
hyderābād
On-site
DESCRIPTION At Amazon, we pride ourselves on being Earth's most customer-centric company, and we're searching for exceptional leaders to join our dynamic team. As part of Amazon Robotics within Fulfillment Technologies & Robotics (FTR), our Global Operations-Artificial Intelligence (GO-AI) division plays a crucial role in revolutionizing automation through Computer Vision and Machine Learning technologies. GO-AI specializes in delivering high-quality data that powers AI and Machine Learning product lifecycles, utilizing both near real-time human-in-the-loop (NRT HITL) and offline annotations. Our work directly impacts Amazon's ability to innovate and improve customer experiences through automated solutions. We're currently seeking a Manager II, Operations to join our GO-AI team. In this role, you'll lead a team of managers and subject matter experts, driving operational excellence and ensuring business continuity. Your responsibilities will extend beyond day-to-day management to include strategic planning, process optimization, and the development of high-performing teams. The ideal candidate will excel at orchestrating complex operations, demonstrating strong leadership in managing both people and processes. You'll be responsible for setting and achieving production and quality targets while fostering an environment of continuous improvement. Your ability to communicate effectively, both verbally and in writing, will be crucial as you collaborate with multiple stakeholders across the organization. This role offers an exciting opportunity to shape the future of AI operations at Amazon while developing your leadership skills in a fast-paced, innovation-driven environment. If you're passionate about building and leading teams, driving operational excellence, and contributing to innovative technology solutions, we want to hear from you. Join us in our mission to push the boundaries of what's possible in AI operations while delivering exceptional value to our customers worldwide. Key job responsibilities Leadership & Team Management: Lead and develop a team of 5-7 front-line managers/leads with an indirect span of ~100 team members Drive performance management, career development, and succession planning Make hiring and performance management decisions in partnership with HR Coach and mentor managers to develop leadership capabilities Operations Excellence Own SLA compliance and task completion targets for the organization Establish and maintain quality control processes and performance metrics Drive continuous improvement initiatives across multiple teams Manage sprint planning and team output optimization Execute capacity planning and resource allocation Strategic Initiative Management Lead end-to-end process improvement projects affecting multiple teams Spearhead global rollouts of new technologies and procedures Partner with cross-functional teams to resolve quality and performance barriers Develop and implement risk mitigation strategies Technical Expertise Oversee ML data quality procedures and standards Drive operational performance metrics and improvements Contribute to site-level strategy, capacity analysis and quality improvements Manage pilot programs for new technologies and procedures BASIC QUALIFICATIONS Strong analytical and problem-solving abilities Excellence in stakeholder management and communication Deep understanding of ML operations and data quality principles Proven track record of leading large-scale organizational changes Experience with Agile/Scrum/application of Gen-AI methodologies to lead AI-assisted operations Strong business acumen and strategic thinking capabilities Handled Global scope with significant influence on organizational strategy Bachelor's degree or equivalent practical experience 7+ years of experience in operations management 3+ years of people management experience, including managing manager Experience with ML operations, data quality management, Fulfillment Operations or related field PREFERRED QUALIFICATIONS - We are looking for candidates who can join work from Bangalore - Onsite. Master's degree in Business Administration, Operations Management, or related field Experience in artificial intelligence or machine learning operations Track record of leading large-scale process improvement initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
8.0 years
9 - 10 Lacs
hyderābād
On-site
DESCRIPTION AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. That is why Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. If you love a challenge, have experience leading teams in a fast-paced operational environment, passionate about upskilling and empowering through training, we want you on our team. We need an individual who thrives in a dynamic, fast-paced environment with the capacity and experience to lead a team of training managers in defining the learning strategy and then follow through to deliver impactful business results through implementation and delivery of the training at each site. In addition, this individual will run training programs to continuously improve the training processes and training efficiency. The ideal candidate will have a strong background in training and development, experience with AI or data-driven environments, ability to lead and motivate a diverse team and run programs independently with global stakeholders. Key job responsibilities Team Leadership: o Lead, mentor, and manage a team of trainers responsible for human input and data annotation for AI systems. o Foster a collaborative, inclusive, and high-performance culture within the team. o Conduct regular performance evaluations and provide constructive feedback. Training Curriculum Development: o Design and implement training programs in collaboration with the Learning Experience Design team to improve the quality and efficiency of human input processes. o Develop best practices and standard operating procedures (SOPs) for training activities. o Ensure training programs are aligned with the latest advancements in AI and meet organizational goals and customer needs. Quality Assurance: o Monitor the quality of human input data and annotations to ensure accuracy and consistency of the trained individuals. o Implement quality control measures to reduce errors and optimize data integrity. o Collaborate with AI engineers and data scientists to refine training processes based on feedback and model performance. Process Improvement: o Continuously evaluate and improve training methodologies and processes. o Identify and implement innovative approaches to enhance training effectiveness and efficiency. o Stay updated on industry trends and emerging technologies related to AI training. Stakeholder Collaboration: o Work closely with Operations, workforce management, quality to understand training needs and align them with project objectives. o Communicate effectively with stakeholders to gather requirements, provide updates, and address concerns. o Advocate for the training team’s needs and priorities within the broader organization. BASIC QUALIFICATIONS Education: o Bachelor’s degree in Education, Training, Computer Science, Data Science, Business, or a related field. A Master’s degree is preferred. Experience: o Minimum of 8 years of experience in training, learning and development, or a related field. o Experience in AI, data annotation, or a technology-driven environment is highly desirable. o Proven experience in managing and leading teams. Skills: o Strong understanding of AI, machine learning, and data annotation processes. o Excellent leadership, communication, and interpersonal skills. o Strong analytical and problem-solving abilities. o Proficiency in project management tools and methodologies. o Ability to work in a fast-paced, dynamic environment and manage multiple priorities. PREFERRED QUALIFICATIONS Key Competencies: Leadership and Team Management Quality Assurance and Attention to Detail Process Improvement and Innovation Strong Communication and Collaboration Project Management and Organizational Skills Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
3.0 years
4 - 8 Lacs
hyderābād
On-site
DESCRIPTION When you attract people who have the DNA of pioneers and the DNA of explorers, you build a company of like-minded people who want to invent. And that’s what they think about when they get up in the morning: how are we going to work backwards from customers and build a great service or a great product” – Jeff Bezos Amazon.com’s success is built on a foundation of customer obsession. Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day like a clock work? In order to make that happen, behind those millions of packages, billions of decision gets made by machines and humans. What is the accuracy of customer provided address? Do we know exact location of the address on Map? Is there a safe place? Can we make unattended delivery? Would signature be required? If the address is commercial property? Do we know open business hours of the address? What if customer is not home? Is there an alternate delivery address? Does customer have any special preference? What are other addresses that also have packages to be delivered on the same day? Are we optimizing delivery associate’s route? Does delivery associate know locality well enough? Is there an access code to get inside building? And the list simply goes on. At the core of all of it lies quality of underlying data that can help make those decisions in time. The person in this role will be a strong influencer who will ensure goal alignment with Technology, Operations, and Finance teams. This role will serve as the face of the organization to global stakeholders. This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth global organization. Excellent communication skills and executive presence to get in front of VPs and SVPs across Amazon will be imperative. Key Strategic Objectives: Amazon is seeking an experienced leader to own the vision for quality improvement through global address management programs. As a Business Intelligence Engineer of Amazon last mile quality team, you will be responsible for shaping the strategy and direction of customer-facing products that are core to the customer experience. As a key member of the last mile leadership team, you will continually raise the bar on both quality and performance. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with product and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. The successful candidate will be able to: Effectively manage customer expectations and resolve conflicts that balance client and company needs. Develop process to effectively maintain and disseminate project information to stakeholders. Be successful in a delivery focused environment and determining the right processes to make the team successful. This opportunity requires excellent technical, problem solving, and communication skills. The candidate is not just a policy maker/spokesperson but drives to get things done. Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment. Partner with key stakeholders to develop the vision and strategy for customer experience on our platforms. Influence product roadmaps based on this strategy along with your teams. Support the scalable growth of the company by developing and enabling the success of the Operations leadership team. Serve as a role model for Amazon Leadership Principles inside and outside the organization Actively seek to implement and distribute best practices across the operation BASIC QUALIFICATIONS 3+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience writing complex SQL queries Experience in Statistical Analysis packages such as R, SAS and Matlab Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling PREFERRED QUALIFICATIONS Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
8.0 years
6 - 10 Lacs
hyderābād
On-site
DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. BASIC QUALIFICATIONS 8+ years’ experience with strong hands-on skills in C#, ASP.NET, Web API, WCF, ADO, ORM (Entity Framework, Dapper), and Containers, 3+ years in cloud architecture. - Experience in migration and modernization of .NET Framework applications to .NET. - Knowledge of various modernization strategies, such as rehosting, replatforming, and refactoring. Experienced in designing and developing cloud-native applications on AWS (required) and other platforms, proficient in AWS services (EC2, S3, Lambda, CloudFormation), agile development, and automated CI/CD pipelines. Bachelor’s degree or equivalent in IT, Computer Science, Math, Physics, or related fields, with strong communication skills for diverse audiences. PREFERRED QUALIFICATIONS AWS Professional certifications (e.g., Solutions Architect, DevOps Engineer) with knowledge of Microsoft modernization tools like Microsoft Upgrade Assistant and AWS Transform (.NET). Experienced with Generative AI coding assistants (Amazon Q Developer, GitHub Copilot), automation/scripting (PowerShell, Terraform, Python), and database migration/modernization. Experience in UI development using JavaScript/TypeScript frameworks such as Angular and React, plus knowledge of security and compliance standards (HIPAA, GDPR). Conducts technical workshops, training, and knowledge-sharing; contributes to blogs or open-source projects; provides technical guidance, best practices, and mentorship to teams and customers. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
40.0 years
1 - 6 Lacs
hyderābād
On-site
Job Title: Senior Manager, Scientific Communications Role Location: Hyderabad, India About Us: Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. Role Description: The Scientific Communications Senior Manager is accountable for planning and delivering innovative scientific and medical content aligned to their designated Therapeutic Area / product (General Medicine, Inflammation, Oncology, Rare Disease, or Obesity), tailored to specific audiences globally via impactful formats and relevant channels. Reporting to a Scientific Communications Therapeutic Area (TA) Lead in India, this leader manages a small team of scientific communication team members and drives the execution of tactical Scientific Communication plans for US and global regions to deliver our Medical and overall product strategies. The Scientific Communications Senior Manager may directly partner with US/Regional Medical planning team and Scientific Communication Operations team members to drive process alignment, standardization, and adoption of innovation and transformational change. This role is responsible for creating and leading high-performing and engaged teams to exceed expectations. Roles & Responsibilities: Develop and deliver high-quality, accurate, and innovative scientific and medical content (DSE/digital/MSL materials/FAQs/Medical Information Letters) tailored to specific audiences in the US and globally via impactful formats and relevant channels. Publication-related deliverables (manuscripts/abstracts/posters/Oral presentations, enhanced content). • Addressing Medical Information inquiries/issues. • Creation of payer-related content, timely support for compendia. Maintain strong partnerships with Scientific Communication Operations team in support of standardization of processes, optimizing systems, and furthering continuous improvement and innovation, including use of digital and multi-channel approaches, as well as definition of impactful KPIs. Drive the execution of a comprehensive scientific communication plan that shifts based on changes in the disease area and treatment landscape and in-depth awareness of insights across local affiliates and cross-functional partners Ensure compliance with relevant Amgen enterprise and Functional SOP(s) and system(s) Assist in recruiting, onboarding, and training of staff members. Support prioritization process, prepare and oversee team assignments to meet program goals on time and within budget. Develop, maintain, cultivate, and influence strong relationships with cross-functional colleagues Foster Amgen culture and motivate high-performing and empowered staff. Basic Qualifications and Experience: Advanced scientific degree: Doctorate degree & 2 years of Global Publication OR Medical Communications OR Medical Value and Access OR Medical Strategy Experience. Master’s degree & 6 years OR Bachelor’s degree & 8 years OR Associates degree & 10 years AND 2 years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources. Functional Skills: Preferred Qualifications: MD, PharmD, PhD, or DO with 4 or more years of expertise in clinical research, patient care, Clinical Development, Medical/Scientific Affairs, and/or basic research (other doctorate degrees may be considered) Prior experience in Medical/Scientific Affairs or Clinical Development within the biopharmaceutical industry, and/or clinical or research in the therapeutic area An understanding of the pharmaceutical commercialization process and knowledge of the regulatory and legal guidelines affecting promotion of prescription products Experience in publication planning, publications guidelines and transparency standards (e.g., ICMJE, current Good Publication Practice (GPP) Guidelines ) Understanding of Amgen focused disease area and landscape and clinical data to enable critical analysis of scientific literature and communicate implications cross-functionally Demonstrated track record of strategic execution in a matrix environment with limited supervision The ability to work in teams and interface in a dynamic environment across corporate functions Preferred Skills: Knowledge of emerging technologies in medical communications (e.g., AI tools, omnichannel engagement platforms). Strong computer and database skills, particularly with Microsoft Office products Soft Skills: Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Collaborative mindset with a strong sense of accountability and ownership Ability to drive continuous improvement and adapt quickly in a fast-evolving environment Strong project management with ability for self-direction
Posted 5 hours ago
2.0 years
2 - 10 Lacs
hyderābād
On-site
DESCRIPTION Are you interested in building next generation services that will re-define international trade at Amazon? Do you want to improve how shoppers around the world discover and purchase global merchandise? Amazon Exports and Expansion is building new services responsible for enhancing the international shopping experience. Global Store (GS) and Core Exports (CE), together, enable cross-border (XB) shopping for Amazon customers worldwide. CE serves cross-border customers in 200+ destinations and shopping on 11 Exports-enabled stores by providing access to 177M+ products at competitive prices, with a localized shopping experience, and a reliable and accurate delivery experience. GS complements the local flywheel in 14 countries across 59 source-destination pairs (arcs), creating an integrated experience, enabling customers to shop Amazon’s international selection on their local Amazon or 3P website. GS abstracts XB fulfillment processes to make it seamless for customers to shop for Amazon’s international selection while rendering a fully localized experience with access to competitive pricing in local currency, cross border DEX, C-returns, exclusive deals and promotions, local payment methods and local customer service. DESCRIPTION: AEE Selection Tech team is seeking an experienced Software Development Engineer interested in disrupting the way products are made available to customer, sold, and distributed on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon’s growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection and prices across Amazon’s 100MM+ customers, while innovating beyond established cross border norms. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets. At Amazon, we are working to be the most customer-centric company on earth and enable products that meet our customers needs and demands while providing a safe experience throughout. To reach there, we need exceptionally talented, bright, dynamic, and dedicated individuals. Are you excited to help Amazon grow product selection across the globe? Mentorship & Career Growth: Our team is dedicated to supporting new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. Our senior engineers truly enjoy mentoring more junior engineers and engineers from non-traditional backgrounds through one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth. We try to assign projects and tasks based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future. Key job responsibilities Solve complex problems through data, rapidly. Design and develop state of the art software systems that address these complex and ambiguous problems. Own the inputs and the business outcome through cultivating a culture of relentless auditing and metric monitoring, automatically where possible. This position which is ideal for candidates who are looking to deal with scaling challenges at Amazon and ready to build mission critical system software applications and tools. It is also an opportunity for freelance candidates to become domain experts and have an enormous opportunity to make a large impact on the design, architecture and development of consumer products. Depending on individual performance this experience can lead to permanent positions as Software Development Engineers at Amazon. A day in the life A day in the life As a Software Development Engineer on the team, you will take ownership over the software design, documentation, development, engineering approach, delivery, and support of systems built natively in AWS. In this role you will collaborate with leaders, work backward from customers, identify problems, propose innovative solutions, relentlessly raise standards, and have a huge impact by disrupting the way products are bought, sold, and distributed on Amazon on a global scale. The right candidate will have hands-on involvement in building new tools, services, and distribution structures across Amazon’s growing footprint. The products and capabilities enabled by this role will deliver unprecedented selection for our global customers while complying with Global Trade and Product Compliance requirements. The right candidate will thrive in a fast-paced, ambiguous environment with interactions across a wide variety of e-commerce topics, and will demonstrate competence in multiple fields and skill sets. BASIC QUALIFICATIONS 2+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience Experience programming with at least one software programming language PREFERRED QUALIFICATIONS Bachelor's degree in computer science or equivalent Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
1.0 years
4 - 8 Lacs
hyderābād
On-site
DESCRIPTION The ShipTech BI team is looking for a smart and ambitious individual to support developing the operational reporting structure in Amazon Logistics. The potential candidate will support analysis, improvement and creation of metrics and dashboards on Transportation by Amazon, In addition, they will work with internal customers at all levels of the organization – Operations, Customer service, HR, Technology, Operational Research. The potential candidate will enjoy the challenges and rewards of working in a fast-growing organization. This is a high visibility position. As an Amazon Data Business Intelligence Engineer you will be working in one of the world's largest and most complex data warehouse environments. You should have deep expertise in the design, creation, management, and business use of extremely large datasets. You should have excellent business and communication skills to be able to work with business owners to develop and define key business questions, and to build data sets that answer those questions. You should be expert at designing, implementing, and operating stable, scalable, low cost solutions to flow data from production systems into the data warehouse and into end-user facing applications. You should be able to work with business customers in understanding the business requirements and implementing reporting solutions. Above all you should be passionate about bringing large datasets together to answer business questions and drive change. Key Responsibilities: Design automated solutions for recurrent reporting (daily/weekly/monthly). Design automated processes for in-depth analysis databases. Design automated data control processes. Collaborate with the software development team to build the designed solutions. Learn, publish, analyze and improve management information dashboards, operational business metrics decks and key performance indicators. Improve tools, processes, scale existing solutions, create new solutions as required based on stakeholder needs. Provide in-depth analysis to management with the support of accounting, finance, transportation and supply chain teams. Participate in annual budgeting and forecasting efforts. Perform monthly variance analysis and identify risks & opportunities. BASIC QUALIFICATIONS 1+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with one or more industry analytics visualization tools (e.g. Excel, Tableau, QuickSight, MicroStrategy, PowerBI) and statistical methods (e.g. t-test, Chi-squared) Experience with scripting language (e.g., Python, Java, or R) PREFERRED QUALIFICATIONS Master's degree, or Advanced technical degree Knowledge of data modeling and data pipeline design Experience with statistical analysis, co-relation analysis Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Business Intelligence
Posted 5 hours ago
10.0 years
3 - 8 Lacs
hyderābād
On-site
DESCRIPTION Principal Engineers provide technical leadership at Amazon.com. They help establish technical standards and drive Amazon’s overall technical architecture, engineering practices, and engineering methodologies. They work on our hardest problems, building high quality, architecturally sound systems that are aligned with our business needs. They think globally when building systems, ensuring Amazon.com builds high performing, scalable systems that fit well together. Principal Engineers are pragmatic visionaries who can translate business needs into workable technology solutions. Their expertise is deep and broad. They are hands on, producing both detailed technical work and high-level architectural designs. BASIC QUALIFICATIONS 10+ years of non-internship professional software development experience Knowledge of object-oriented design, data structures, and algorithms PREFERRED QUALIFICATIONS Experience designing and building large-scale systems in a multi-tiered, distributed environment (Service Oriented Architecture) Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
0 years
7 - 8 Lacs
hyderābād
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Procurement We are hiring a results-driven Assistant Manager – Procure to Pay (P2P) to lead a focused P2P team supporting a US-based client in the Semiconductor industry. The Assistant Manager will be responsible for Purchase Request (PR) preparation and Purchase Order (PO) management, ensuring process accuracy, timeliness, and high-quality service delivery. This is a client-facing role, requiring strong communication, stakeholder management, and deep functional expertise in Oracle Fusion ERP. Responsibilities Review incoming procurement requisitions for completeness, budget codes, and compliance with client procurement policies. Clarify and resolve missing or unclear information with requestors. Convert validated requisitions into purchase orders using the client's ERP system (e.g., SAP, Oracle, Coupa, Ariba). Ensure all required data fields (e.g., vendor details, item descriptions, pricing, GL codes) are accurately populated. Track open orders and ensure timely order acknowledgments and delivery confirmations from suppliers. Follow up with vendors to resolve delivery delays or issues. Leverage Oracle Fusion ERP for transaction processing, reporting, and issue resolution; serve as a subject matter expert. Support training and onboarding of team members and ensure SOPs and documentation are up to date. Perform or support goods receipt (GR) entry activities based on delivery confirmations and proof of service. Address any mismatches or issues between PO, invoice, and delivery documentation. Follow established procedures for daily work requirements and responsibilities. Utilize new process improvement resources. Maintain accurate trackers and reports on procurement activity, cycle times, and other agreed KPIs. Support escalations and ensure smooth coordination of procurement tasks. Maintain audit-ready documentation for all PO and requisition transactions. We seek qualifications in you! Minimum Qualifications / Skills Any graduate Good verbal and written communication skills with the ability to effectively interact with all stakeholders. Relevant years of experience in Procure to Pay / Procurement operations Strong understanding of PR and PO lifecycle processes and procurement best practices. Excellent communication, stakeholder management, and problem-solving skills. Experience working with global clients, preferably in the Semiconductor or Manufacturing industries. Hands-on experience with at least one ERP/procurement platform (e.g., SAP, Oracle, Coupa, Ariba). Proficiency in MS Excel and familiarity with reporting/KPI tracking. Preferred Qualifications/ Skills Bachelor’s degree in business administration, Supply Chain Management, Procurement, or a related field. Certifications such as CPSM, CIPS, or CSCP are an advantage. Excellent organizational and creative problem-solving skills. Demonstrated resourcefulness with critical attention to details. Familiarity with compliance requirements, approval workflows, and procurement controls. Exposure to process improvement initiatives such as Lean, Kaizen, or Six Sigma (optional). Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 20, 2025, 6:53:08 PM Unposting Date Ongoing Master Skills List Operations Job Category Full Time
Posted 5 hours ago
4.0 years
4 - 8 Lacs
hyderābād
On-site
DESCRIPTION Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. Key job responsibilities 1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap. 2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution. 3) Define analytical approach; review and vet analytical approach with stakeholders. 4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs 5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation 6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis 7) Work with a variety of data sources and Pull data using efficient query development that requires less post processing (e.g., Window functions, virt usage) 8) When needed, pull data from multiple similar sources to triangulate on data fidelity 9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team 10) Provide program communications to stakeholders 11) Communicate roadblocks to stakeholders and propose solutions 12) Represent team on medium-size analytical projects in own organization and effectively communicate across teams A day in the life 1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis through the use of additional tools 3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved 6) Communicate complex analytical insights and business implications effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. BASIC QUALIFICATIONS 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business 4+ years of ecommerce, transportation, finance or related analytical field experience PREFERRED QUALIFICATIONS Experience in Statistical Analysis packages such as R, SAS and Matlab Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
5.0 years
4 - 6 Lacs
hyderābād
On-site
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is seeking a Sr Headcount and Global Planning & Manager (demand forecasting and capacity planning domain) who will be responsible for building business forecasting models attributed by headcount plans and long-term capacity, developing strategies for service and location/network footprint and optimizing resource utilization/occupancy through innovative ideas, while consistently delivering on Service Levels >90%. This is your chance to make history. We believe passionately, that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Also, with the evolving GenAI trend, we value your passion to discover, invent & simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them? Key job responsibilities This role will be responsible for analysing staffing needs, forecasting future requirements, and ensuring optimal workforce utilization and cost. The ideal candidate is expected to 1. Operate with significant autonomy and discretion, influences internal & external teams. Candidate will possess leadership experience in the i) capacity planning, ii) Opex budgeting, and iii) forecasting domain with an appetite to constantly engage through AI and improve the planning models. 2. Build best in class mechanisms, thus, enable a high performing global team to not only innovate through AI but also drive high impact cost cutting initiatives. 3. Partner with diverse stakeholders including Corporate Legal, HR, Finance, Recruitment, associated Planning teams, Expansions/GREF, Risk & Control, and Operations leaders to maintain a resilient and adaptable network, through projects both real-time and strategic, that supports and aligns with our org’s vision and growth 4. Identify, track, and drive confidential change management projects and initiatives to align with our site, network and business growth strategies within a multiple regional scope 5. Embody customer centricity, foster a culture of excellence in our operations, and work with minimal direction in a demanding and often ambiguous environment to grow the program globally 6. Be capable to support and own tactical & strategic global planning decisions proactively, while enhancing seller experience, eliminating team friction and optimizing cost 7. Dive deep into a range of problems and invest through GenAI driven situations that may require immediate intervention combined with a long term vision 8. Possess intermediate to expert level knowledge, and is ready to inspect the new-age forecasting models (like machine learning driven models, regression, e-commerce & quick-commerce driver injected forecasts, etc.). 9. Constantly raise the performance bar of the team and holding accountability with stakeholders, thus enabling strong cross-functional influence to drive change You are accountable to: Deliver on organization level cost goals/Opex budget for the year/quarter/month Build futuristic business models for seamless capacity planning and invest on GenAI Leading innovation to create agile HC planning/capacity models to meet the Service level standards according to Compliance and Seller/Customer Experience Lead a team of Analysts and Program Managers As a Leader, you should: be managing a global team of Capacity Planners/Forecasters, and support worldwide network of business units, and operational centres be able to provide regular coaching and feedback to direct reports to help grow functional skills and leadership capability, with support from stakeholders/operations' peers and Snr. leaders demonstrate understanding of performance and sets a high leadership bar and effectively applies to hiring decisions. understand and communicate the department’s vision to team members. set clear expectations and builds robust launch plans for new team members. understand team members’ engagement and motivation, works to retain top tier employees. set objectives with team members that enable achievement of department and functional goals. hold team members accountable for performance assess behaviours and coaches direct reports on demonstrating Amazon’s Leadership Principles within their role. identify and actively drives team changes, staffing and training needed to support capacity needs. inspect and guide resource planning discussions. A day in the life Strategic: Lead long-term capacity planning initiatives Drive AI/ML implementation in planning processes Develop strategic partnerships across organization Guide team on complex problem-solving Operational: Monitor real-time capacity utilization Ensure data accuracy and model reliability Manage escalations and critical issues Drive continuous process improvement People Management: Mentor and develop team members Build high-performing teams Foster collaboration across functions Maintain strong stakeholder relationships Critical Skills Demonstrated Daily: Strategic thinking and decision-making Data analysis and interpretation Leadership and team development Stakeholder management Crisis management and problem-solving Technical expertise in planning tools Executive communication This schedule can vary based on business needs, with additional time spent on: Quarterly planning sessions Annual strategic planning Technology implementation projects Team building activities Training and development Crisis management when needed BASIC QUALIFICATIONS 5+ years of cross functional project delivery experience 5+ years of program or project management experience 5+ years of working cross functionally with tech and non-tech teams experience Experience defining program requirements and using data and metrics to determine improvements Experience managing teams Bachelor's degree PREFERRED QUALIFICATIONS Experience managing, analyzing and communicating results to senior leadership Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
3.0 years
0 Lacs
hyderābād
On-site
DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role - Account Management: As an Account Manager as part of RBS (Retail Business Services) VSP (Vendor Success Program) Team, you will have the exciting opportunity to help shape and deliver on a strategy for managing vendor for Amazon Retail. RBS VSP team is looking for a bright, customer centric, data driven, and creative candidate to join our team. The successful Account Manager is an effective listener, communicator and problem-solver with expertise in process optimizations and systems thinking. You will engage directly with Amazon’s vendors and multiple internal teams to enable Amazon’s vendors growth on Amazon. You will utilize a wide range of negotiation skills and work across major functional areas to drive the performance of vendor partners at Amazon. In this role you will be focused on growing our business with Amazon vendor partners. Also you will look into operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Please note that you will be expected to specifically work on transactional but business critical activities and have a hands-on approach. Timings will be as per USA shift, 04:00 pm IST to 01:00 am IST Key job responsibilities Manage vendor relationships, negotiate contracts and execute pricing strategies. Identify new opportunities across a large number of brands, develop and execute project plans. Success will be measured by the performance of your task and deliverables on input metrics. BASIC QUALIFICATIONS Experience analyzing data and best practices to assess performance drivers 3+ years of sales or account management experience Excellent written and verbal communication skills to convey key insights from complex analysis in business terms to both internal and external parties PREFERRED QUALIFICATIONS Bachelor's Degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
5.0 years
3 - 5 Lacs
hyderābād
On-site
DESCRIPTION The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You’ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 Key job responsibilities As an experienced technology professional, you will be responsible for: Designing and implementing complex, scalable, and secure AWS solutions tailored to customer needs Providing technical guidance and troubleshooting support throughout project delivery Collaborating with stakeholders to gather requirements and propose effective migration strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. BASIC QUALIFICATIONS Bachelor's degree in computer science, engineering, related field, or equivalent experience 5+ years of hands-on experience in migration and modernization of mainframe applications to cloud platforms using refactoring approach Strong hands-on experience in Java and Spring Boot framework development and experience with RESTful web services using Spring Boot Proficiency in Spring framework components (Spring MVC, Spring Data, Spring Security) and Experience with ORM frameworks like Hibernate/JPA Hands-on experience in mainframe technologies including COBOL, JCL, DB2, CICS, IMS, VSAM, PL/1, Assembler, REXX, etc. Knowledge of various modernization strategies such as rehosting, replatforming, and refactoring AWS experience required, with proficiency in services such as EC2, S3, RDS, DynamoDB, Lambda, IAM, VPC, and CloudFormation Experience with build tools like Maven, Gradle and working in agile software development environments utilizing automated build-test-deploy pipelines Strong communication skills, ability to explain complex technical concepts to both technical and non-technical audiences PREFERRED QUALIFICATIONS AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) AWS Blu Age L3 certification Knowledge of testing frameworks like JUnit, Mockito Knowledge of mainframe modernization tools like Micro Focus, Blu Age, Astadia, AWS Mainframe Modernization Service Familiarity with containerization of Spring Boot applications using Docker Exposure to Generative AI coding assistants such as Amazon Q Developer, GitHub Copilot Experience with automation and scripting (e.g., Python, Shell scripting) Experience in mainframe database migration to cloud databases (e.g., DB2 to Amazon Aurora) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Conduct technical workshops, training sessions, and knowledge-sharing initiatives to upskill teams Experience in writing technical documentation and providing mentorship Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
0 years
7 - 8 Lacs
hyderābād
On-site
Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Manager, Procurement We are hiring a results-driven Assistant Manager – Procure to Pay (P2P) to lead a focused P2P team supporting a US-based client in the Semiconductor industry. The Assistant Manager will be responsible for Purchase Request (PR) preparation and Purchase Order (PO) management, ensuring process accuracy, timeliness, and high-quality service delivery. This is a client-facing role, requiring strong communication, stakeholder management, and deep functional expertise in Oracle Fusion ERP. Responsibilities Review incoming procurement requisitions for completeness, budget codes, and compliance with client procurement policies. Clarify and resolve missing or unclear information with requestors. Convert validated requisitions into purchase orders using the client's ERP system (e.g., SAP, Oracle, Coupa, Ariba). Ensure all required data fields (e.g., vendor details, item descriptions, pricing, GL codes) are accurately populated. Track open orders and ensure timely order acknowledgments and delivery confirmations from suppliers. Follow up with vendors to resolve delivery delays or issues. Leverage Oracle Fusion ERP for transaction processing, reporting, and issue resolution; serve as a subject matter expert. Support training and onboarding of team members and ensure SOPs and documentation are up to date. Perform or support goods receipt (GR) entry activities based on delivery confirmations and proof of service. Address any mismatches or issues between PO, invoice, and delivery documentation. Follow established procedures for daily work requirements and responsibilities. Utilize new process improvement resources. Maintain accurate trackers and reports on procurement activity, cycle times, and other agreed KPIs. Support escalations and ensure smooth coordination of procurement tasks. Maintain audit-ready documentation for all PO and requisition transactions. We seek qualifications in you! Minimum Qualifications / Skills Any graduate Good verbal and written communication skills with the ability to effectively interact with all stakeholders. Relevant years of experience in Procure to Pay / Procurement operations Strong understanding of PR and PO lifecycle processes and procurement best practices. Excellent communication, stakeholder management, and problem-solving skills. Experience working with global clients, preferably in the Semiconductor or Manufacturing industries. Hands-on experience with at least one ERP/procurement platform (e.g., SAP, Oracle, Coupa, Ariba). Proficiency in MS Excel and familiarity with reporting/KPI tracking. Preferred Qualifications/ Skills Bachelor’s degree in business administration, Supply Chain Management, Procurement, or a related field. Certifications such as CPSM, CIPS, or CSCP are an advantage. Excellent organizational and creative problem-solving skills. Demonstrated resourcefulness with critical attention to details. Familiarity with compliance requirements, approval workflows, and procurement controls. Exposure to process improvement initiatives such as Lean, Kaizen, or Six Sigma (optional). Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Hyderabad Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Aug 20, 2025, 7:45:56 PM Unposting Date Aug 26, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time
Posted 5 hours ago
4.0 years
2 - 7 Lacs
hyderābād
On-site
DESCRIPTION As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. It’s truly Day 1 for our team in AWS. This is your opportunity to be a member of a team that’s building a suite of AWS Apps and Services to tackle a huge new problem space. You’ll be an integral part of testing to test the app build by services services that leverage AWS technologies like SageMaker, Forecast, Athena, QuickSight, Glue, Bedrock, ML and more. As an QA member of the team, you’ll wear many hats. You’ll help design the overall test strategy, test plan, contribute to the product vision, and establish the technology processes and practices that will lay the groundwork for the organization as it grows. An ideal candidate is an experienced Software QA Engineer with a development and/or QA background who can direct the activities of a growing team. The successful candidate should be able to apply QA process, practice and principles to software development and release processes, should apply their experience with a variety of software QA tools to accomplish these processes, as well as to describe requirements for new scripts, tools and automation needed by their team. Responsibilities include defining test strategy and test plans, reviewing them with stakeholders, improving test coverage, reviewing and filling gaps in existing automation, representing the customer, understanding how the customers use the system and including the most relevant end-to-end user scenarios in test plans and automation. Responsibilities: Understanding how all elements of the system software ecosystem work together and developing QA approaches that fit the overall strategy Responsible for development of test strategies and creation of appropriate test harnesses Providing test infrastructure to enable engineering teams to test and own quality of the services. Being a stakeholder of the release to ensure defects are fixed per SLA and end customer experience are protected and improved Development and execution of test plans, monitoring and reporting on test execution and quality metrics Coordinating with offshore Quality Service team on test execution and sign-off A day in the life Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS 4+ years of quality assurance engineering experience Experience in automation testing Experience scripting or coding Experience in manual testing · Experience in at least, one modern programming language such as Python, Java or Perl PREFERRED QUALIFICATIONS Deep hands-on technical expertise Experience with at least one automated test framework like Selenium or Appium or Cypress Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality A deep understanding of automation testing by leading engineers who can write automation scripts/programs that will aid in automated testing Experience working in Supply chain domain Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
3.0 years
2 - 5 Lacs
hyderābād
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 3+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 3+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
10.0 years
3 - 9 Lacs
hyderābād
On-site
DESCRIPTION As a Principal Applied Scientist, you are a trusted part of the technical leadership. You bring business and industry context to science and technology decisions. You set the standard for scientific excellence and make decisions that affect the way we build and integrate algorithms. You solicit differing views across the organization and are willing to change your mind as you learn more. Your artifacts are exemplary and often used as reference across organization. You are a hands-on scientific leader. Your solutions are exemplary in terms of algorithm design, clarity, model structure, efficiency, and extensibility. You tackle intrinsically hard problems, acquiring expertise as needed. You decompose complex problems into straightforward solutions. You amplify your impact by leading scientific reviews within your organization or at your location. You scrutinize and review experimental design, modelling, verification and other research procedures. You probe assumptions, illuminate pitfalls, and foster shared understanding. You align teams toward coherent strategies. You educate, keeping the scientific community up to date on advanced techniques, state of the art approaches, the latest technologies, and trends. You help managers guide the career growth of other scientists by mentoring and play a significant role in hiring and developing scientists and leads. Key job responsibilities Responsible for defining key research directions, adopting or inventing new machine learning techniques, conducting rigorous experiments, publishing results, and ensuring that research is translated into practice. Develop long-term strategies, persuade teams to adopt those strategies, propose goals and deliver on them. Participate in organizational planning, hiring, mentorship and leadership development. Technically ambitious with a passion for building scalable science and engineering solutions. You will serve as a key scientific resource in full-cycle development (conception, design, implementation, testing to documentation, delivery, and maintenance). About the team Want to be part of the team whose mission is to expand Alexa to new countries, languages, devices and cultures? The Alexa International team makes it happen. Our customers are very diverse in where they live, the languages they speak to Alexa, the devices they use and the content that matters most. In turn our problems are diverse and need innovative solutions. Alexa International is at the nexus of all other Alexa teams and features, such as Smart Home, Music, News, ASR (Automatic Speech Recognition), NLU (Natural Language Understanding), Fire TV, Skills etc. We collaborate with hardware and software developers within and outside Amazon to build delightful experience for our customers. We’re working hard, having fun, and making history; come join us! BASIC QUALIFICATIONS PhD with specialization in artificial intelligence, natural language processing, machine learning, or computational cognitive science 10+ years of combined academic and research experience. Strong publication record in top-tier journals and conferences. Functional thought leader, sought after for key tech decisions. Can successfully sell ideas to an executive level decision maker. Mentors and trains the research scientist community on complex technical issues. Experience developing software in traditional programming languages (C++, Java, etc..). Excellent written and spoken communication skills PREFERRED QUALIFICATIONS Experience building and deploying innovative machine learning solutions at scale for minimum 10 years. Expert level skills across many Machine Learning methodologies. Published research work in academic conferences or industry circles. Experience delivering complex end-to-end global ML solutions that run at very large scale. Experience working with real-world data sets and building scalable models from big data. Thinks strategically, but stays on top of tactical execution. Exhibits excellent business judgment; balances business, product, and technology very well. This technical leader for machine learning will be an independent thinker who can make convincing, information-based arguments. With a strong bias for action, this individual will work equally well with science, engineering, economics and business teams. This person will have very sound judgment and be able to recruit and develop high calibre talent. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
2.0 years
2 - 5 Lacs
hyderābād
On-site
DESCRIPTION Amazon is the most customer-centric company. In the light of this, the company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon. Amazon Vendor Services (AVS) in partnership with Retail Business Services (RBS) are a paid B2B service that aims to help key Vendors partner with Amazon. Vendor Consultant (VC) will help shape and deliver on a strategy for managing key metric pillars for Amazon AVS vendors. Soft Skills: bright, customer centric, driven, and creative. Vendor Constant will interface internally with leaders from RBS, Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Will engage directly with multiple internal teams to optimize business for key manufacturers (vendors) on Amazon.com. Will conceive, create and analyze a wide range of data, to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. Vendor Consultant will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. Key job responsibilities Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Partnering with Retail (AVS) Team to manage vendor relationship by championing the vendor’s needs at Amazon. Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience. Conduct deep analysis on the handled issues for the vendors and develop recommendations and action plans based on data to improve vendor experience. Provide thought leadership around planning, roadmaps and execution. Establish long term partnerships with key vendor partners for the group of vendors handled. Support the launches of new programs and features. Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans. Metric influencing (ability to understand a metric and create realistic forecasts. Take calculated risks, and quick to react with new action plans) BASIC QUALIFICATIONS B2 Certification minimum (Spanish) 2+ years of experience in vendor/account/catalog management, buying/sourcing/sales, product management, supply chain 2+ years of experience interacting with customers/stakeholders 1+ years of program or project management experience Experience using data to influence business decisions Knowledge of advanced Excel (Array and Statistical formulas) Experience using data to influence business decisions Excellent business communication and interpersonal skills Ability to work independently and in a team environment Fast learner and ability to deal with ambiguity PREFERRED QUALIFICATIONS Knowledge of macros and data analytics Ability to drive process or procedure improvements Knowledge of tools such as Sharepoint, SIM-ticketing and project management tools as well as experience using scripts. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
3.0 years
6 - 9 Lacs
hyderābād
On-site
DESCRIPTION Job Description At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Our mission in CTPS ( Customer Trust and Partner Support) is to make Amazon.com the safest place to shop online. The CTPS team safeguards the order pipelines; monitoring, tracking, and managing risk to ensure long-term buyer satisfaction. As a member of Amazon’s Global Planning and Site Strategy (GPSS) the successful candidate will assume primary responsibility for raising the performance bar, proactively balancing growth with demand and driving new innovation for global forecasting, headcount planning and network capacity. The ideal candidate will possess both an analytical background that enables them to manage global network planning, and a demonstrated ability to think broadly and strategically. In this role, you will experience a wide range of problem solving situations, strategic to real-time, requiring extensive use of data collection and analysis. The successful candidate will work with multiple stakeholders to drive CTPS’ strategy to optimize resource utilization, reduce organizational costs and increase our CTPS associate experience. The optimal candidate is an experienced and professional who will excel within an entrepreneurial culture – fostering transparent customer relationships, balance frugality with creativity and function and able to successfully work in a fast-paced and time sensitive environment. Key responsibilities include: Customer Relationships - Develop good relationships and partnerships with internal and external CTPS departments to quantify business projections, forecast network capacity, investigate underlying issues to mitigate risks and create short and long-term solutions. Demand/Supply/Capacity Planning Calculate required headcount and plan capacity across global sites based on volume received from forecasting team and inputs received from other teams Monitor execution of headcount plans, analyze plan performance against volume trends, SLAs, projected capacity vs. actual capacity and track/analyze impacts of process improvements Prepare ad hoc analysis like excess analysis & participate on projects as needed Keep track on hiring and inform stakeholders in case of any delay Forecast contacts and plan capacity for worldwide IPV program. Weekly/Monthly governance on HC utilization. Constant communication with WFM, business team, finance, senior leadership, operations, recruitment and other internal clients on status of plan vs Actual Participate and contribute to business review meetings and document writing to promote team efforts. Improves previously defined processes with quantified positive impact. Optimizes cross-team processes that improve team efficacy and delivery. Responsible for gathering and summarizing feedback on project launch, misses and communicating to all teams involved in a timely manner Key job responsibilities Forecast contacts and plan capacity for worldwide contact center network for IPV program. Improve performance to plan by identifying, measuring and managing key metrics related to customer service Capture the right metrics to influence stakeholders and measure success Participate in global customer service initiatives and project roll outs to cater to growing business needs Coordinate with internal and outsourcing network operation teams to meet business service levels. Promote process improvement and standardization of processes across all sites in the network. Manages meetings effectively, drive detailed discussions and high-level alignment on planning cycles like OP1, OP2, Q2G, Q3G, RNO and 3YP plans. Manage the strategic planning lifecycle for business vertical, including OP1/OP2 intake, project prioritization, and value creation Manage fluctuations in business headcount demand, building a resourcing and capacity strategy that can flex and scale when needed – incorporating a blend of FTE, FTC, temporary or outsourced HC. Building and implementing a structured cadence and format for resourcing, capacity reporting and insight that importantly drives discussion and action BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelor's degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
3.0 years
4 - 9 Lacs
hyderābād
On-site
DESCRIPTION Within Amazon, the Selling Partner Risk team launches products and services that detect and prevent abuse on our store before it impacts a customer. We work with business partners across the organization to find and close gaps that lead to abuse and create and enforce selling policies that help ensure we have a fair marketplace. Our product and program managers work hand in hand with our engineering and science partners to develop and implement innovative solutions that help Sellers become successful and stop bad actors at scale, globally. We are seeking a candidate who loves solving complex problems, is passionate about stopping bad actors and protecting customers. Plus, good analytical skills and a proven track record of being able to successfully identify a solution, prepare a plan and execute it with good results. Key job responsibilities We are seeking an exceptional Business Analyst to drive analysis and insights to help our teams make meaningful business decisions. As a Business Analyst, you will focus on improving the success of Sellers in our store by analyzing data, discovering and solving real world problems, and building metrics and business cases to improve customer experience. We are focused on your success and want to build future leaders within Amazon. A key component of the role is to identify process and system improvement opportunities by monitoring existing metrics, analyzing data, and partnering with scientists, risk managers and program managers within the team. You will design and develop automated reporting solutions to surface potential gaps of existing mechanism and support data-driven decisions. You will define business logic with business owners and deploy heuristic solutions. Lastly, you will enable effective decision making by retrieving and aggregating data from multiple sources and compiling it into a digestible and actionable format. BASIC QUALIFICATIONS 3+ years of tax, finance or a related analytical field experience 3+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience 3+ years of business or financial analysis experience Bachelor's degree or equivalent Experience defining requirements and using data and metrics to draw business insights Experience with Excel Experience with SQL PREFERRED QUALIFICATIONS 3+ years of business analyst, data analyst or similar role experience Experience working in risk, fraud, or ML organizations. Ability to create detailed business analysis, outlining problems, opportunities and solutions for a business stakeholders. Familiar with defining configuration specifications and business analysis requirements Experience working in risk, fraud or compliance organizations. - Advance SQL proficiency -write complex SQL statements and ability to manipulate a massive amount of data, creating dashboards/on demand reports Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
4.0 - 6.0 years
4 - 8 Lacs
hyderābād
Remote
Hyderabad, Telangana Full time Opening on: Apr 29 2025 In Office Ascensus Job Description: Support the business unit management to develop and implement HR plans and solutions to achieve strategic business initiatives and deliver results To conduct regular structured interventions to understand and to educate employees of policies & procedure updates. Manage the employee life cycle from onboarding till separation. Work with line managers and employees to address all employee relations issues ensuring a balance in representing all parties interest· Partner with internal stakeholders to roll out all key people policies, processes (performance management, talent management, HR- Operations) To conduct interaction with new joiners, MTs, to educate them of the HR practices & know how of the organization. To conduct various, connect programs with employees to check, provide feedback & recommendation to management to help decision making. To ensure compliance of the joining process & the on-boarding across all levels as per the TAT Partner with managers to retain, develop and motivate people to achieve their true potential Functional skills Functional Knowledge: Working knowledge of HR related aspects & understanding of retail business Analytical and Problem Solving - Understand the needs and requirements of the business units and conceptualize and design solutions for them Adaptable: Demonstrate the ability to work in a fast paced and hyper - growth environment where the requirements are constantly changing. Assertive and Persuasive: strong interpersonal skills and can engage with the business heads to solve their problems and provide excellent HR solutions Education and Experience Postgraduate/Master’s in human resources, Psychology, Labour Law, Humanities. Social Work etc. 4 to 6 years of experience in HR functions such as recruitment, organization development, employee engagement, HR projects, employee relations, HR operations, Regulatory and Compliance with an IT/ITES organization are preferred Proven track record exhibiting excellent knowledge of the function and ability to work as a consultant to business and drive talent agenda are expected Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website. For all virtual remote positions, in order to ensure associates can effectively perform their job duties with no distractions, we require an uninterrupted virtual work space and there is also an expectation of family care being in place during business hours. Additionally, there is an internet work speed requirement of 25 MBps or better for individual use. If more than one person is utilizing the same internet connection in the same household or building, then a stronger connection is required. If you are unsure of your internet speed, please check with your service provider. Note: For call center roles specifically, it is a requirement to either hardwire your equipment directly to the internet router or ensure your workstation is in close proximity to the router. Please ensure that you are able to meet these expectations before applying. At Ascensus, we aspire to make a difference for others. We are a technology-enabled services company that helps people save for a better future through our network of institutional, financial advisor, and state partners. Our culture is guided by sound principles, is committed to high standards, operates with transparency, and welcomes diversity—housed within our Core Values: People Matter. Quality First. Integrity Always.® Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and/or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).
Posted 5 hours ago
7.0 years
0 Lacs
hyderābād
On-site
DESCRIPTION Basic qualifications 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams Key job responsibilities As a Development manager, you will identify, hire and build a world-class team of Development Engineers to define, drive and execute on this vision. You will initiate processes that allow the team to collaborate with local as well as global teams with a high degree of efficiency. You will develop a team of highly motivated and talented individuals that can collaborate with Project Managers, Product Managers and SDEs across the company on this high impact initiative. Key job responsibilities Responsible for the overall development life cycle of the solution and manage complex projects with significant bottom line impact Work with product managers in developing a strategy and road map to provide compelling capabilities for the seller community on amazon.in marketplace that helps them succeed in their business goals. Work closely with senior engineers to develop the best technical design and approach for new product development. Instill best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules. Project management - prioritization , planning of projects and features, Stakeholder management and tracking of external commitments Operational Excellence - monitoring & operation of production services Career management and development of direct reports BASIC QUALIFICATIONS 7+ years of engineering experience 3+ years of engineering team management experience 8+ years of leading the definition and development of multi tier web services experience Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations Experience partnering with product or program management teams PREFERRED QUALIFICATIONS Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
3.0 years
6 - 9 Lacs
hyderābād
On-site
DESCRIPTION Have you ever thought about what it takes to detect and prevent fraudulent activity among hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and growing fraud threats? Do you enjoy working in an entrepreneurial, fast paced environment, solving complex problems and delivering innovative solutions? Do you like to innovate and simplify? Our mission in Customer Trust and Partner Support (CTPS) is to make Amazon.com the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. As a Program Manager in CTPS, you will be responsible for modeling forecasting problems, discovering insights and identifying opportunities through the use of statistical, machine learning, algorithmic, data mining and visualization techniques. You will need to collaborate effectively with internal stakeholders and cross-functional teams to analyse forecast variances, identify opportunities to improve operational efficiencies, and deliver successfully against high organizational standards. The candidate should be able to apply a breadth of tools, data sources and analytical techniques to answer a wide range of high-impact business questions and present the insights in concise and effective manner. Additionally, the candidate should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. You will be responsible for analyzing and identify specific instances of risk, broader risk trends and points of customer friction, developing scalable solutions for prevention. You will need to collaborate effectively with business and within CTPS and cross-functional teams to solve problems, create operational efficiencies, and deliver successfully against high organizational standards. You should be able to apply a breadth of tools, data sources, and analytical techniques to answer a wide range of high-impact business questions and proactively present new insights in concise and effective manner. In addition you will be responsible for building a robust set of operational and business metrics and will utilize metrics to determine improvement opportunities. You should be an effective communicator capable of independently driving issues to resolution and communicating insights to non-technical and technical audiences. This is a high impact role with goals that directly impacts the bottom line of the business. BASIC QUALIFICATIONS 3+ years of program or project management experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL PREFERRED QUALIFICATIONS 3+ years of driving end to end delivery, and communicating results to senior leadership experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Posted 5 hours ago
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