81928 Onboarding Jobs - Page 9

DESCRIPTION This role is part of the rekindle returnship program Note : For more details on rekindle program, pls visit - https://www.amazon.jobs/en/landing_pages/rekindle. Amazon is a global organization at the forefront of the digital economy and offers a great opportunity for a dynamic and experienced indirect tax professional to manage the Amazon's India GST compliance function. The Tax Analyst will work on indirect tax compliance, audit and provisioning functions for some key Amazon India group entities. Analyst is expected to work independently with minimal support with internal and external business partners, identify and implement process improvement opportunities and drive positive change across the organization. Key job responsibilities Managing day to day GST compliance reporting for some key Amazon group entities Working closely with cross function teams and improving tax compliance processes Individually owning the process and work related to indirect tax audit Evaluating the tax effect and implications business transactions from a tax compliance and audit perspective Reviewing tax accounting, provisioning and leading interactions with internal and statutory auditors Working on various projects impacting the future strategy of the indirect tax function to minimize/mitigate adverse litigation Publishing trackers and dashboards on key tax risks and exceptions Working with internal stakeholders to gather required information for effective management of audit and litigation process. BASIC QUALIFICATIONS Bachelor's degree Knowledge of Microsoft Office products and applications at an advanced level Experience working in a large public accounting firm or multi-national corporate tax department 2 to 4 years of tax, finance or a related analytical field experience 1 to 3 years of Indirect Tax Compliance and Audit experience PREFERRED QUALIFICATIONS CA, CPA or any other equivalent degree Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we believe that every day is still Day One. We are striving to be Earth's Best Employer and to get there, we need exceptionally talented, bright, and driven people. Amazon’s MyHR Live Support team is seeking customer-focused professionals who thrive in a dynamic contact center environment. Do you excel at real-time communication, problem-solving, and delivering exceptional customer service? The MyHR Live Support Team operates a state-of-the-art contact center, caring for 1.5 million Amazonians worldwide by assisting them with their HR needs. Our organization delivers best-in-class HR support to Amazon employees, applicants, and candidates globally. We specialize in topics related to time-off, employee relocations, offboarding processes, employment verification, benefits, bereavement support, and comprehensive pay and compensation services. As an HR Contact Center Professional, you will be at the forefront of our customer service operations, primarily handling live phone calls and/or chats. You are someone who is skilled at building positive relationships with employees through empathetic and effective communication. You are approachable and able to handle sensitive situations with tact and diplomacy in real-time. You pride yourself on maintaining high ethical standards and confidentiality when dealing with sensitive employee information, conflicts of interest, and compliance issues. You thrive in a fast-paced contact center environment, using your critical thinking and fact-finding skills to resolve issues efficiently. You excel at managing multiple tasks, priorities, and deadlines while maintaining a high level of customer satisfaction. You are adaptable and open to change, quickly adjusting to new policies, technologies, and industry trends. Key job responsibilities Amazon’s MyHR Live Support team is comprised of HR Contact Center Professionals supporting Amazon employees globally within multiple languages, with services 24 hours a day, 7 days a week in some countries. As a MyHR Live Support Advisor, your primary responsibilities will be: Handle a high volume of live contacts, primarily through phone calls and potentially chats, taking ownership in ensuring each interaction is resolved with a high degree of problem-solving and customer obsession. Resolve inquiries holistically by referring to available documentation such as frequently asked questions, knowledge base articles, and standard operating procedures – escalate when these cannot be resolved. Build customer trust through empathetic, personalized conversations by assessing and adjusting resolution plans to each employee's changing needs during live interactions. Respond promptly to employees' urgent issues, ensuring the right communication and documentation occurs, even when information is limited. Use high judgment, critical thinking, and rationale to balance process adherence with employees' needs, analyzing and deciding on resolutions for their requests in real-time. Consistently consult and collaborate with partner teams on process changes to resolve cross-functional issues and improve policies. Maintain high performance metrics in areas such as contact handling time, first-contact resolution, and customer satisfaction scores. Adhere to set schedules, including timed breaks and lunches, to ensure consistent coverage and support for our 24/7 contact center operations. Demonstrate flexibility in working various shifts, including evenings, weekends, and overnight shifts, to support our global workforce across different time zones. This role requires excellent multitasking abilities, strong verbal and written communication skills, and the ability to thrive in a fast-paced contact center environment. If you're passionate about delivering exceptional customer service through live interactions and are ready to make a difference in people's lives, we want to hear from you! BASIC QUALIFICATIONS Must have Bachelor's Degree or Master’s degree 0-10+ years’ experience in contact center, customer service, human resources or equivalent experience. Fluent communication and writing skills in English (+85%). Schedule flexibility (support a 24x7 operations). Internet connection before joining date with a speed range of 50-100 Mbps PREFERRED QUALIFICATIONS 5+ years’ experience in contact center, customer service, human resources or equivalent experience. Basic US legislation Leave of Absence and Accommodations knowledge. Knowledge of US federal and state leave and disability laws. Experience in providing consultation and guidance on human resources, benefits, or complex employee matters. Experience dealing with customers and exceptional use of empathy skills. Proven ability to adjust to constantly changing workloads and manage customer contacts in a fast pace environment. Ability to manage confidential and sensitive employee information and adhere to strict data privacy standards. Detail oriented with ability to analyze, problem solve, organize and manage multiple priorities. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION This is a fixed term contract role for 9 months. At Amazon, HR Partners (HRP) provide high-judgment HR support to managers across levels at scale, enabling them to become force multipliers for customer impact and positive employee experience. They demonstrate advanced knowledge of HR policies, processes, and tools, acting as trusted consultants to managers and senior managers. HRPs work backwards from the voice of the manager to deliver personalized experiences and drive large-scale initiatives using technology and simplified processes that match the speed and agility of our business. They operate independently as subject matter experts with deep knowledge of regional programs and policies, collaborating extensively with PXT teams including HR Business Partners, Employee Relations, IXT, Legal, and others to provide integrated people solutions. As established practitioners, they mentor junior team members and shape best practices across the region. Key job responsibilities Managers and senior managers collaborate with the HR Partners (HRP) to support sensitive and often complex employee issues including disciplinary, performance improvement and grievance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats to educate Managers on relevant people matters. The HRP acts as an influential partner in helping managers with talent and performance management processes, people development, HR policies and implementation of organizational changes at the country or regional level. Thanks to their front-line visibility across businesses, HR Partners are in a position to spot trends, identify emerging needs and address them in collaboration with the appropriate business and HR stakeholders. As a subject matter expert, the HR Partner mentors and guides junior team members. Performance Management: Support managers through complex and nuanced performance management cases including performance improvement plans and assessments. Guide managers in implementing performance management processes and tools effectively. Partner with managers to ensure bias-free evaluations and effective coaching approaches across teams. Analyze performance data to identify trends, share insights, and develop solutions for systemic issues. Employee Relations: Handle complex and nuanced employee relations cases and investigations following established processes and policies. Conduct thorough and impartial investigations, support grievance processes, and lead informal discussions or mediation. Provide guidance to managers on sophisticated ER matters including policy violations and workplace concerns across countries. Partner with Legal and Employee Relations teams to resolve sensitive cases while ensuring compliance and risk mitigation. Analyze investigation findings, prepare recommendations, and identify trends to prevent future risks. HR General: Act as stewards of the employee experience and Amazon’s culture. Act as subject matter expert for people tools, processes, programs or projects. Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness. Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate. Change Management: Drive implementation of employee programs and lead improvements in manager experience. Partner with HR Business Partners and central teams on complex change initiatives across countries. Use data and insights to advocate for and influence process improvements. Design and execute change management strategies to ensure effective adoption across diverse employee groups. This role is performed through an innovative customer relationship Management tool, which enables this team to be uniquely positioned to identify trending issues and themes through data and inform consequent decisions and initiatives. The HRP team’s role is also to identify process improvement opportunities and standardize best practices due to our extensive insights across business lines. BASIC QUALIFICATIONS Bachelor's degree in Human Resources or related field • 3-5 years’ relevant experience in the areas of HR Partnering • Strong HR acumen, including strong problem-solving skills, critical thinking and analysis • Experience working in a highly matrixed organization. • Ability to identify problems and drive appropriate solutions independently • Proven track record of successfully partnering with senior-level stakeholders PREFERRED QUALIFICATIONS Master's degree in Human Resources or related field • Proven track record of accomplishments in a dynamic environment, which is fast paced and customer driven • Proven ability to prioritize, meet deadlines and make the best use of available resources • Project management and the ability to deliver, with a proven track record of influencing through data-driven recommendations • Coaching and consulting skills; Ability to work with and influence multiple stakeholders • Experience developing and implementing country level or regional HR programs or initiatives Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION You are responsible for ensuring that you have properly trained people and that their needs are addressed so they can focus on their jobs. You will ensure Amazon policies – including attendance tracking – are implemented and administered fairly and consistently. This includes motivating, coaching, reporting, and providing feedback of associates’ performance – including productivity, quality, and safety - as a means for achieving or exceeding Amazon expectations. In addition, you will work in partnership with third party delivery providers to ensure Amazon standards are being met in accordance to service contracts. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon is seeking Team leads for our GSF operations team. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. We're seeking a Team lead for our Amazon Fresh operations. In this role, you will be responsible for: Managing, on a daily basis, end to end operations for either one large site or a combination of small sites. Executing inbound and outbound operations Meeting customer facing metrics, while maintaining cost targets and upholding safety and morale of the team reporting to you. Driving performance management of your team members. Preparing and implementing training and development plans for associates. Continuously improve the delivery process and attain a sustained level of delivery performance improvement. Conducting 4M and 5S audits for the delivery station on a daily basis. Stand-in for Area Manager. Ability to manage day and night shifts. BASIC QUALIFICATIONS A graduate who is keen to work in customer facing environment, warehousing, logistics or manufacturing. - Strong execution skills, action oriented, go getter. - Resourceful to identify the way to get things done using limited resources. - Ability to work under pressure situations. - Ability to work in ambiguous situations and to come out with solutions as per the situations faced. - Good people management skills. PREFERRED QUALIFICATIONS A self-motivated person with the ability to motivate the associates/team members. - Good analytical and problem solving skills. - Proficiency in Amazon system or similar systems. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Are you passionate about automation, designing processes, simplifying work and launching innovative products using technology? We are looking for Process engineers who have the ability to deep dive into processes and invent and simplify with a high degree of ownership. As a Process Engineer, you will be responsible for analyzing operational processes to design, develop, test, launch and continuously improve high quality self-service software products called Paramount workflows. You will work with the Selling Partner Identity Verification (SPIV) Organization to understand their business models and generate technical requirements supported by program technology. You will work cross-functionally with operations, product managers, software engineers, business analysts, data scientists and program managers on medium to large scale projects. In addition, you will develop ownership of process engineering processes to improve the product development lifecycle of Paramount workflows. Key job responsibilities Engage with operations, product, development, and program stakeholders to document requirements, create functional specifications and generate process maps. Design, develop, test, launch and improve self-service software products such as Paramount workflows. Operate as a Subject Matter Expert on Amazon’s internal authoring application and workflow engine to develop Paramount workflows. Engage with software development teams to understand and guide evolving program technology Understand and leverage Amazon technology and services Deep dive technical product or operational issues to propose and implement simple and effective solutions Develop efficient solutions through low and medium complexity code implementations, either by integrating existing APIs or creating new APIs to harness the capabilities of Large Language Models (LLMs). You persistently drive others to discover and resolve root cause when needed. About the team Selling Partner Identity Verification (SPIV) organization is focused on understanding and verifying exactly who we are doing business with (both vendors and sellers) and applying the right verification processes at every stage of their lifecycle. This includes identifying when/where identity changes take place (e.g., dormancy/reactivation, ownership changes, etc.) and re-verifying as needed, understanding which identities/entities are related to each other, and determining who we don’t want to do business with or where we have risk. Given the importance of registration as our starting point to understand who Selling Partners are and who is operating the account, this team also owns the registration seller experience and policies We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. We are looking for a Process Engineer with a passion for technology, innovation with analytical and communication skills. You will enjoy working with technology, and the ability to see your insights drive the creation of real tools and features for our operations teams, thereby, impacting customer experience and seller experience of merchants participating in our Marketplace on a regular basis. You will collaborate with Software Engineering, Data Science, Product Management, Program Management and Operations Teams to build a deeper understanding of operational performance and drive improvements which directly influence Amazon’s bottom-line. BASIC QUALIFICATIONS 2+ years of software development, or 2+ years of technical support experience Experience scripting in Python or Javascript Experience troubleshooting and debugging technical systems Experience with SQL databases (querying and analyzing) PREFERRED QUALIFICATIONS Experience with AWS, networks and operating systems Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION Amazon's Selling Partner Identity Verification (SPIV) team works to ensure that bad actors cannot profit from using our services to abuse Customers, Selling Partners or our Store. ‘In-Person Investigation (IPI)’ process that provides partner teams the flexibility to verify customer information for multiple use cases and action types, and vends ground truth data to 1) train risk models that detect identity and payment instrument abuse, 2) provide legally defensible evidence to deny disbursement to bad actors and support arbitration, 3) detect bad actors exploiting dormancy and 4) support SPS teams in escalations and deep dives. This team lives within the SPIV organization which believes in solving problems, taking on every challenge and identifying the camouflaged bad actors with an exceptional amount of pride. Our mission is to remove bad actors who come to our store with the intent to abuse our customers and violate our policies by obfuscating their identities to enable them to evade our registration and relations safeguards. We execute this through In-Person Investigations (IPI) and we believe in holistic review of accounts which includes registration exploits, listings abuse, counterfeit, product review abuse, fraudulent MO's, relations, ownership transfer, drop shipping, external identity verification tools. We are looking for a strong group of people specializing in video verification, supply chain, document investigations and risk management. Key job responsibilities 1. Performs investigation through calling (video verification) and appeals process based on high judgement to identify bad actors in Fulfillment Centre. 2. Risk mitigation by continuously giving process improvement, enforcement review, risk mining, queueing improvement etc. ideas. 3. Creates, updates learning modules and support the program in driving improvements to ensure the best customer experience. 4. Communicates to business leaders on pre-defined guidelines with data and resolves issues with limited guidance. 5. Work in sync with Program Managers, Risk Managers/Business Analyst and create mechanisms, strategies to achieve the program goals. 6. Adheres to set targets on productivity and quality. 7. Manages escalations on routine and predefined tasks with minimal supervision. 8. Learns new tools / SOPs / processes with minimal supervision. BASIC QUALIFICATIONS Graduate of a Bachelor’s degree. Should have a minimum of 12 months tenure as an L4 IC in Risk Investigations team. Willingness to work in rotational shifts Fluency in English and Arabic language (reading, listening, speaking and writing) with an ability to compose grammatically correct, concise and accurate written responses Leverages team knowledge across several specialty areas to help resolve recurring seller issues Demonstrate the ability to self-manage on priority tasks and objectives Ability to think beyond the Standard Operating Procedures (SOPs) and recommend the right outcome. Attention to details and deep dive skills PREFERRED QUALIFICATIONS Experience in conducting In-person Verification/RA/AP/PQ investigations is an advantage. Experience working in relevant industries such as seller experience, Investigations, Risk management, etc. Proficiency in HI/AR/TR/DE/FR/IT/ES is advantageous. Knowledge of Microsoft Office products and applications (esp. MS Excel, Word, Outlook). Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION At Amazon, we hire the best minds in technology to innovate and build on behalf of our customers. The focus we have on our customers is why we are one of the world’s most beloved brands – customer obsession is part of our company DNA. Our Software Development Engineers (SDEs) use cutting-edge technology to solve complex problems and get to see the impact of their work first-hand. The challenges SDEs solve for at Amazon are big and influence millions of customers, sellers, and products around the world. We are looking for individuals who are passionate about creating new products, features, and services from scratch while managing ambiguity and the pace of a company where development cycles are measured in weeks, not years. If this sounds interesting to you, apply and come chart your own path at Amazon. Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. NOTE: Amazon works with a high volume of applicants, so we appreciate your patience as we review applications Key job responsibilities Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. Design and code the right solutions starting with broadly defined problems. Work in an agile environment to deliver high-quality software. BASIC QUALIFICATIONS Bachelor's degree or above in computer science, computer engineering, or related field Knowledge of Computer Science fundamentals such as object-oriented design, algorithm design, data structures, problem solving, and complexity analysis. Knowledge of programming languages such as C/C++, Python, Java or Perl PREFERRED QUALIFICATIONS Previous technical internship(s). Experience with distributed, multi-tiered systems, algorithms, and relational databases. Experience in optimization mathematics such as linear programming and nonlinear optimization. Effectively articulate technical challenges and solutions. Adept at handling ambiguous or undefined problems as well as ability to think abstractly. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION This team enables automation at Amazon Robotics Fulfillment centers. This team serves Amazon Internal Fulfillment Technologies & Robotics teams by enabling automation, which includes real-time & offline (image/video) data auditing services. One of the key contributions of this team is supporting the fulfillment centers in maintaining inventory accuracy. An Associate in this role is required to watch the video of the stowing action at a fulfillment center, understand it thoroughly and make best use of human judgement in combination with the tools and resources to indicate the activity captured in the video. They are expected to verify or mark the location of product through a tool while maintaining highest level of accuracy. This process helps in maintaining the fulfillment center's stow quality. This is an operational role. Under general supervision, the Associate performs precise and thorough video/image audits with high degree of accuracy and speed, thus aiding defect reduction. Key job responsibilities The Associate has to watch several hundred videos in a shift and provide responses by following goals on accuracy (quality), speed (productivity) and right / acceptable practices. Associates are required to take breaks at the pre-defined slots and ensure 6.8 to 7 hours’ time per day is spent to answer the videos. Associates who are hired to work from home should maintain (1) dedicated workspace i.e., table, chair & sufficient lighting (2) workspace / work related data shouldn’t be accessed by anyone other than employee The candidate is expected to demonstrate: Willingness to work in Non-tech role for contract duration of 6 months Ability to audit image/video/text based Jobs Ability to identify details from blurry, less sharp videos and provide correct response. Requires high level of attention & focus on screen Willingness to work on incremental targets/goals on quality & productivity Fast Pace of implementation & consistent performance Ability to work in rotational shifts (including night shifts), remote teams and exceptionally good team player Readiness to come to office for few days (when required, applicable for associates working from home) Willing to switch ON laptop camera while on virtual meetings. A day in the life Associates work in 24x7 environment with rotational shifts. Associates would be working in a 9 hour shift, including pre-scheduled breaks. The shift timings would be subject to change every 3-4 months or as per business requirement. In case associate is working in night shift, night shift allowance will be provided as per applicable Amazon’s work policy. Weekly Offs: Rotational two-consecutive day off (it is a 5-day working week with 2 consecutive days off, not necessarily Saturday and Sunday) or as per business discretion. About the team Data Auditing Operations team provides human support to Amazon Fulfillment facilities with goal of enabling hands-free active stowing through visual audits on videos/images. Videos with brief duration (typically between 15 and 20seconds) are sent to Operations Team for humans to audit them with information on products being stored at fulfilment centers. For business use, these videos must be thoroughly reviewed and audited using best human judgement. The effectiveness of automated process will be increased by using videos that Associates have audited. This process helps maintaining stow quality at fulfillment center and Associate will be further evaluated for performance improvements/coaching. BASIC QUALIFICATIONS Bachelor's degree PREFERRED QUALIFICATIONS Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

About this role: Wells Fargo is seeking a Due Diligence Coordinator In this role, you will: Support Due Diligence group Seek ways to improve client onboarding process, on-going periodic client reviews and quality control activities Conduct complex comprehensive research or background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate associated sanctions, financial crime, and reputational risks Receive direction from supervisor and escalate non-routine questions Interact with immediate team and Due Diligence area on wide range of information Engage with clients indirectly through relationship managers to support meeting policy and regulatory requirements Required Qualifications: 2+ years of Due Diligence experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Posting End Date: 27 Aug 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

DESCRIPTION Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Logistics background and Experience in similar role Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Virtual Supply Chain/Transportation Management

DESCRIPTION Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal). Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Position: Partner Onboarding Specialist Location: Hyderabad Employment Type: Full-time About the Role We are looking for a proactive and detail-oriented Partner Onboarding Specialist to assist new partners through the onboarding process. The role involves engaging with clients, guiding them in uploading necessary documents, verifying details, and ensuring a smooth and professional onboarding experience. This position requires strong communication skills, attention to detail, and the ability to work closely with internal teams to resolve issues quickly. Key Responsibilities Serve as the primary point of contact for new partners during the onboarding process. Guide partners in uploading and submitting required documents (licenses, registrations, images, bank details, etc.). Verify the accuracy and completeness of uploaded documents and escalate discrepancies. Assist partners in filling out onboarding forms and ensuring compliance with company standards. Maintain detailed and accurate records of partner information in the system. Coordinate with internal teams (Sales, Operations, Compliance) to ensure a smooth onboarding flow. Provide support to partners for queries related to their profiles, documents, and account setup. Educate partners on the platform’s features, subscription plans, and benefits. Required Skills & Qualifications Strong communication skills in English, Hindi, and Telugu (preferred based on your earlier requirement). Ability to explain processes clearly and build trust with clients. Excellent organizational and attention-to-detail skills. Familiarity with CRM systems, Google Workspace, or MS Office tools . Ability to multitask and handle onboarding for multiple partners simultaneously. Prior experience in customer support, account management, or onboarding is a plus. Preferred Qualifications Experience in B2B onboarding, client management, or partner operations . Understanding of compliance and documentation processes. Strong problem-solving and coordination skills. What We Offer Competitive salary and growth opportunities. Opportunity to directly contribute to partner success and company growth. A collaborative and supportive team environment. Training and upskilling opportunities in client engagement and operations. Job Type: Full-time Pay: From ₹450,000.00 per year Work Location: In person

About the Role: We are looking for a proactive and enthusiastic HR Executive (Fresher) with practical experience in Tally and excellent English communication skills. This dual-role position requires handling both HR responsibilities and day-to-day accounting tasks. It is ideal for someone who wants to grow in HR while confidently managing basic accounts independently. Position: HR Executive Location: Dr. A S Rao Nagar, Hyderabad Experience: Fresher Employment Type: Full-Time Qualification: Graduate / Postgraduate in Finance / Accounting Key Responsibilities: Understand internal hiring requirements and coordinate with team leads to define role specifications. Source and screen candidates through job portals, social media, and referrals. Schedule and coordinate interviews across departments (telephonic, video, and in-person). Conduct initial rounds of interviews and manage candidate communication throughout the hiring process. Perform reference checks, background verification, and maintain hiring trackers. Support end-to-end HR operations including onboarding, employee data management, and engagement activities. Independently manage daily accounting tasks in Tally such as posting bank statements, processing petty cash statements, creating and updating ledgers, and ensuring all financial entries are accurate and up to date. Handle day-to-day bookkeeping, including ledger entries, journal entries, and reconciliations. Prepare and maintain financial statements, including balance sheets, profit and loss statement. Prepare and file accurate tax returns Coordinate with internal teams for financial records and ensure timely bookkeeping in Tally. Take up any other responsibilities assigned by the department as required. What We're Looking For: Excellent communication and interpersonal skills. Proficient in MS Excel, Tally, and accounting software Strong interest in recruitment, HR operations, and lead generation. Hands-on experience with Tally, capable of managing core accounting tasks independently. Optimistic, eager to learn and grow in a fast-paced HR environment. Fluent in English, Telugu, and Hindi. Immediate joiners preferred. You can learn more about us @ http://www.icubelogics.com Job Types: Full-time, Permanent, Fresher Benefits: Health insurance Life insurance Provident Fund Language: English (Preferred) Work Location: In person

Role Summary The Ecosystem Lead will be responsible for end-to-end management and expansion of the skilling ecosystem in the assigned region. This includes designing and implementing skilling programs, establishing strong partnerships with employers and training partners, and ensuring high-quality outcomes in student training, placement, and career success. Key Responsibilities Program Leadership & Delivery Drive the complete lifecycle of skilling programs — from design, development, and partner onboarding to execution, monitoring, and impact measurement. Ensure alignment of skilling initiatives with national and state-level employment priorities. Ecosystem Development Build and scale a demand-led ecosystem by onboarding employers and identifying sector-specific talent needs. Expand the supply-side ecosystem by signing up new training partners based on regional demand and industry requirements. Stakeholder Engagement Engage effectively with government bodies, vocational training providers (VTPs), ITIs, Polytechnics, and other ecosystem actors to co-create impactful solutions. Actively represent the Foundation in industry forums, academia, and policy platforms to shape and contribute to the broader skilling discourse. Process Management Design and institutionalize scalable processes across the student lifecycle — from mobilization, counselling, training, placement to post-placement tracking. Create operational frameworks that break complex implementation plans into actionable micro-processes. Required Experience & Skills 14–18 years of experience in skilling, education delivery, or talent development domains with proven experience across multiple delivery modes (digital, blended, classroom). Demonstrated experience in employer engagement and establishing large-scale partnerships for placement and industry alignment. Deep understanding of student journey, with experience in counselling, mobilization, training, placement, and post-placement tracking. Strong background in channel development (employers and training partners) and familiarity with the vocational training landscape. Prior experience collaborating with government bodies, academic institutions, and industry associations on skilling or education projects. Excellent project management capabilities, stakeholder relationship skills, and process orientation. Should be actively involved in industry or skilling forums and networks.

DESCRIPTION Want to join the Earth’s most customer centric company? Do you like to dive deep to understand problems? Are you someone who likes to challenge Status Quo? Do you strive to excel at goals assigned to you? If yes, we have opportunities for you. Global Operations – Artificial Intelligence (GO-AI) at Amazon is looking to hire candidates who can excel in a fast-paced dynamic environment. Are you somebody that likes to use and analyze big data to drive business decisions? Do you enjoy converting data into insights that will be used to enhance customer decisions worldwide for business leaders? Do you want to be part of the data team which measures the pulse of innovative machine vision-based projects? If your answer is yes, join our team. GO-AI is looking for a motivated individual with strong skills and experience in resource utilization planning, process optimization and execution of scalable and robust operational mechanisms, to join the GO-AI Ops DnA team. In this position you will be responsible for supporting our sites to build solutions for the rapidly expanding GO-AI team. The role requires the ability to work with a variety of key stakeholders across job functions with multiple sites. We are looking for an entrepreneurial and analytical program manager, who is passionate about their work, understands how to manage service levels across multiple skills/programs, and who is willing to move fast and experiment often. Key job responsibilities Design and develop highly available dashboards and metrics using SQL and Excel/Tableau Execute high priority (i.e. cross functional, high impact) projects to create robust, scalable analytics solutions and frameworks with the help of Analytics/BIE managers Work closely with internal stakeholders such as business teams, engineering teams, and partner teams and align them with respect to your focus area Creates and maintains comprehensive business documentation including user stories, acceptance criteria, and process flows that help the BIE understand the context for developing ETL processes and visualization solutions. Performs user acceptance testing and business validation of delivered dashboards and reports, ensuring that BIE-created solutions meet actual operational needs and can be effectively utilized by site managers and operations teams. Monitors business performance metrics and operational KPIs to proactively identify emerging analytical requirements, working with BIEs to rapidly develop solutions that address real-time operational challenges in the dynamic AI-enhanced fulfillment environment. About the team The Global Operations – Artificial Intelligence (GO-AI) team remotely handles exceptions in the Amazon Robotic Fulfillment Centers Globally. GO-AI seeks to complement automated vision based decision-making technologies by providing remote human support for the subset of tasks which require higher cognitive ability and cannot be processed through automated decision making with high confidence. This team provides end-to-end solutions through inbuilt competencies of Operations and strong central specialized teams to deliver programs at Amazon scale. It is operating multiple programs including Nike IDS, Proteus, Sparrow and other new initiatives in partnership with global technology and operations teams. BASIC QUALIFICATIONS Experience defining requirements and using data and metrics to draw business insights Knowledge of SQL Knowledge of data visualization tools such as Quick Sight, Tableau, Power BI or other BI packages Knowledge of Python, VBA, Macros, Selenium scripts 1+ year of experience working in Analytics / Business Intelligence environment with prior experience of design and execution of analytical projects PREFERRED QUALIFICATIONS Experience in using AI tools Experience in Amazon Redshift and other AWS technologies for large datasets Analytical mindset and ability to see the big picture and influence others Detail-oriented and must have an aptitude for solving unstructured problems. The role will require the ability to extract data from various sources and to design/construct/execute complex analyses to finally come up with data/reports that help solve the business problem Good oral, written and presentation skills combined with the ability to be part of group discussions and explaining complex solutions Ability to apply analytical, computer, statistical and quantitative problem solving skills is required Ability to work effectively in a multi-task, high volume environment Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

DESCRIPTION The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary of Responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Job Title: Client Relationship Associate Company: NNIIT Location: Hyderabad About NNIIT: NNIIT is a fast-growing company dedicated to personalization as a solution for all competitive, board, and entrance examinations through AI & Neuro-advanced technology . We are looking for an empathetic and proactive Customer Success Manager (CSM) to ensure customer satisfaction, retention, and long-term success. Key Responsibilities: Act as the primary point of contact for assigned customers, ensuring a seamless onboarding experience Engage with customers regularly through virtual meetings, calls, and emails to understand their needs and provide solutions Assist students and parents in effectively using NNIIT’s products and services Track customer progress , usage patterns, and address concerns proactively Ensure high customer retention rates by delivering exceptional support and guidance Gather customer feedback and collaborate with internal teams to enhance the product experience Identify opportunities for upselling and cross-selling additional services Manage and resolve customer issues efficiently to maintain high satisfaction levels Maintain accurate records of customer interactions and progress Conduct training sessions, webinars, and engagement activities to drive product adoption Requirements: Bachelor’s degree in Business, Marketing, B.Tech in Science streams (Computer Science, IT, Electronics, Mechanical, etc.), or a related field Strong communication and interpersonal skills Ability to build and maintain long-term relationships with customers Problem-solving mindset with a customer-first approach Prior experience in customer success, account management, or client servicing is a plus but not mandatory Perks & Benefits: Health Insurance coverage for employees Competitive performance-based incentives Career growth opportunities within the company Hands-on training and mentorship A dynamic and fast-paced work environment Job Types: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Provident Fund Work Location: In person

DESCRIPTION A Transportation Representative at ROW IB facilitates flow of information between different stakeholders (Warehouses/Category teams/Carriers) and resolves any potential issues that impact customer experience and business continuity. Transportation Representative at ROW IB works across Inbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, to plan the freight for delivery in warehouses as per given appointment time. Transportation Representative on Inbound addresses any potential issues occurring during the lifecycle of forecasting to actual delivery of the appointment. Key job responsibilities A Transportation Representative provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and verbal form. A day in the life Summary of Responsibilities Effectively communicate in a clear and professional manner at all times. Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners. Effectively manage sensitive cases by reporting up the escalation matrix. Demonstrate excellent time-management skills. Maintains or exceeds targeted performance metrics. Actively seek solutions through logical reasoning and identify trends to suggest process improvements. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. BASIC QUALIFICATIONS Qualitative Requirements Ø Graduation in any specialization from a recognized university. Ø Excellent communication skills (written and verbal) in English language. Ø Ability to communicate correctly and clearly with all customers Ø Good comprehension skills – ability to clearly understand and state the issues customers present Ø Ability to concentrate – follow customers issues without distraction to resolution Ø Work successfully in a team environment as well as independently Ø Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer Ø Excellent typing skills Ø Demonstrates an ability to successfully navigate websites Ø Demonstrates a proficient knowledge of email applications PREFERRED QUALIFICATIONS *Logistics background and Experience in similar role * Proficient in Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Position: HR Executive Location: Hyderabad Company Website: https://onehealthassist.com/ Company LinkedIn: https://in.linkedin.com/company/one-health-assist Working time: Monday-Saturday between 10AM-7PM-(Onsite) Job Summary: We are seeking a proactive and detail-oriented HR Executive with 1–2 years of experience to support various human resource functions including recruitment, onboarding, employee engagement, and HR operations. The ideal candidate should have a basic understanding of HR best practices, employment laws, and strong communication skills. Key Responsibilities: Assist in end-to-end recruitment processes including job postings, screening, scheduling interviews, and coordinating with hiring managers. Handle onboarding and induction processes for new hires. Maintain and update employee records in HR systems. Support payroll processing by providing relevant employee data (leaves, attendance, etc.). Coordinate employee engagement activities and events. Assist in performance appraisal processes. Ensure compliance with company policies and labor laws. Respond to employee queries related to HR policies and procedures. Prepare HR reports and documentation as required. Qualifications and Skills: Bachelor’s degree in Human Resources, Business Administration, or related field. 1–2 years of experience in an HR role, preferably in a corporate or fast-paced environment. Knowledge of HR software (e.g., HRIS systems, ATS) is an advantage. Good understanding of HR policies and employment laws. Strong communication, organizational, and interpersonal skills. Ability to handle sensitive information with confidentiality. Thanks & Regards Amisha Shelar Contact: 885-057-2613 Email: amisha@onehealthassist.com Job Type: Full-time Benefits: Provident Fund Application Question(s): What is your Location? How many years of experience do you have in HR Operation and Recruitment? What is your current CTC? What is your expected CTC? What is your official notice period? Are you comfortable to work onsite (Mon-Sat & 10.00AM-07.00PM)? Language: Hindi (Required) Work Location: In person

Company Overview: ​ LoginRadius stands at the forefront of innovation with our cutting-edge Customer Identity and Access Management (CIAM) platform. Our mission is to revolutionize the way businesses manage customer identities, offering streamlined registration and robust identity management solutions. We empower enterprises to deliver seamless, secure, and compliant customer experiences, driving engagement and loyalty. Join us as we push the boundaries of what’s possible in identity management.​ Role Overview: As the Director of Customer Implementation at LoginRadius, you will play a pivotal role in leading the team responsible for delivering successful, end-to-end customer onboarding and implementation of the company’s identity management solutions. This position requires both technical and leadership skills, as it involves managing the overall customer experience from the initial setup to the final deployment of services. Requirements Key Responsibilities: Understand customer requirements and execute the delivery of POCs for customers with complex use cases. Evaluate integration opportunities from a technical perspective and recommend solutions. Assist application teams through the SDLC process (including requirements gathering, configuration, and testing) to integrate applications with LoginRadius. Participate in efforts to develop departmental strategies. Create documentation and procedures as required as part of the delivery effort for the LoginRadius solution. Provide training to customer IT teams on best practices. Be a subject matter expert for LoginRadius Services and CIAM. Design, implement, and manage LoginRadius CIAM deployments for customers. Identify, track, and resolve technical issues. Lead, mentor, and manage the technical support team, fostering a culture of excellence, continuous improvement, and professional development. Oversee the delivery of high-quality technical support to customers, ensuring timely and effective resolution of technical issues and inquiries. Build and maintain strong relationships with customers, understanding their needs and ensuring their satisfaction with our technical support services. Monitor key performance indicators (KPIs) for the technical support team, analyze data to identify trends and areas for improvement, and ensure targets are met. Work closely with cross-functional teams, including Product, Engineering, and Sales, to ensure seamless communication and coordination in addressing customer needs. Oversee the creation and maintenance of technical documentation, knowledge bases, and support resources to assist the technical support team and customers. Collect and analyze customer feedback to identify areas for improvement and drive initiatives to enhance the customer support experience. Required Qualifications: 5+ years of experience working with Client Implementations, including, Experience in the installation, integration, and deployment of Technical SaaS solutions in client environments. Work experience with one of the following programming languages: NodeJS, Golang, Java, PHP, JavaScript. Experience supporting projects through the full system development life cycle. Technical architecture experience integrating identity management, access management, and access governance software into clients' infrastructure and applications. Knowledge and experience implementing standard protocols is a plus(e.g., OAuth2, OIDC, SAML). Familiarity with regulatory requirements and standards related to IAM, such as GDPR or CCPA, is a plus. Benefits Competitive Package Tax-Friendly CTC Structure Opportunities for professional development and growth Dynamic and collaborative work environment Certification Policy - Our focus is learning and skill development Health Insurance Accidental Insurance Job Type: Full-time Pay: ₹2,000,000.00 - ₹3,000,000.00 per year Benefits: Flexible schedule Health insurance Internet reimbursement Leave encashment Life insurance Paid sick time Paid time off Provident Fund Work Location: In person

Position: Client Experience Associate Experience Required: 1–3 years (Freshers with strong communication skills may also apply) Location: Hyderabad Employment Type: Full-time About the Role We are looking for a proactive and empathetic Client Experience Associate who will be the first point of contact for our clients. The role involves assisting clients with their queries, ensuring smooth communication, and creating a positive overall experience. The ideal candidate should be fluent in English, Hindi, and Telugu and should have the confidence to handle both inbound and outbound calls, including cold calling when required. Key Responsibilities Act as the primary point of contact for clients, handling inquiries via phone, email, or chat. Provide clear and professional communication to address client questions, concerns, and issues. Support clients in understanding products, services, and processes. Perform outbound calls, including cold calling , to introduce offerings, follow up on leads, and ensure client engagement. Maintain accurate records of client interactions in CRM systems. Collaborate with internal teams (Onboarding, Operations, Tech) to resolve client issues quickly and efficiently. Ensure high client satisfaction and contribute to building long-term relationships. Share client feedback and insights with the team to improve services. Required Skills & Qualifications Strong communication skills in English, Hindi, and Telugu (spoken and written). Confident in handling phone conversations and client escalations. Ability to conduct cold calls and maintain professionalism. Excellent interpersonal skills with a client-first attitude. Strong organizational skills and attention to detail. Basic computer skills (MS Office, CRM tools, ticketing systems). Ability to multitask and work in a fast-paced environment. Preferred Qualifications Prior experience in customer support, telesales, or client servicing roles. Experience in startups, SaaS platforms, or service industries (salon, spa, hospitality) is a plus. Knowledge of CRM platforms and client onboarding processes. What We Offer Competitive salary & performance-based incentives. Training and growth opportunities in client management. A collaborative and supportive team culture. Chance to be part of a growing brand focused on client satisfaction & experience . Job Types: Full-time, Fresher Pay: From ₹300,000.00 per year Ability to commute/relocate: Kokapet, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Hindi (Preferred) Telugu (Preferred) Work Location: In person

Job Title: HR Executive – Fresher Location: [Company Location] Department: Human Resources Job Summary: We are looking for an MBA HR Fresher to join our HR team. The role involves supporting recruitment, HR operations, and employee engagement activities, while learning end-to-end HR processes. Key Responsibilities: Assist in sourcing, screening, and coordinating interviews. Support onboarding, documentation, and employee record management. Help in payroll inputs, attendance, and HR administration. Coordinate employee engagement and welfare activities. Provide support in compliance and HR reporting. Qualifications & Skills: MBA in Human Resources (Fresher). Good communication & interpersonal skills. Proficiency in MS Office; eagerness to learn HR processes. Job Types: Full-time, Permanent Pay: ₹10,000.00 - ₹20,000.00 per month Application Question(s): What is your expected CTC? Education: Master's (Preferred) Language: English (Preferred) Work Location: In person

Job Title: Customer Experience Representative Company Overview: Bijliride is a pioneering electric two-wheeler rental startup dedicated to delivering sustainable, convenient, and cost-effective transportation solutions. We provide electric two wheelers on rent to individuals and businesses. As a first in the country, we are providing unique 24/7 services to our customers which include battery delivery, battery swapping & breakdown assistance. Our mission is to redefine urban commuting by offering eco-friendly alternatives that enhance mobility while mitigating carbon emissions. As a rapidly expanding startup, we prioritize innovation, teamwork, and employee well-being. Position Overview: Join Bijliride as a Customer Experience Representative, where you will combine sales expertise with exceptional customer service to drive customer satisfaction and revenue growth. This role involves onboarding new customers, promoting Bijliride’s offerings, and resolving queries, both online and in person, to ensure a seamless customer experience. Roles and Responsibilities: 1.Customer Relationship Management •Build and nurture strong customer relationships by understanding their needs and preferences. •Respond promptly to customer inquiries, providing detailed information about Bijliride’s offerings. •Assist customers in person at the designated location by addressing their concerns and providing solutions on the spot. •Promote value-added services like battery delivery and swapping to enhance the customer experience. 2.Sales and Lead Generation: •Actively engage in lead generation through inbound and outbound calls to meet individual and team sales targets. •Identify cross-selling and upselling opportunities to maximize revenue. •Convert prospective leads into loyal customers by presenting tailored solutions. 3.Customer Support: •Address customer concerns and resolve issues promptly and empathetically. •Manage complaints with professionalism, ensuring customer satisfaction and retention. •Provide accurate information using the CRM system and established SOPs. 4.In-Person Customer Engagement: •Handle walk-in customers effectively by listening to their queries and offering immediate assistance. •Guide customers through the process of renting and maintaining electric two-wheelers. •Ensure that in-person interactions leave a positive impression, fostering trust and loyalty. 5.Reporting and Analysis: •Maintain detailed records of customer interactions, sales activities, and feedback in the CRM system. •Analyze customer feedback to provide actionable insights that improve sales strategies and customer service. Skills and Qualifications •Education: B.Com, BBA, or B.Tech graduates preferred. •Experience: 1-2 years of experience in sales or customer support, with expertise in voice, non-voice, and in-person interactions. •Skills: o Strong sales acumen combined with excellent customer service skills. o Proficiency in phone handling techniques and active listening. o Familiarity with CRM tools and a results-oriented mindset. o Exceptional communication skills with a customer-centric approach. o Ability to handle customers in person with professionalism and empathy. •Languages: Fluency in Hindi, English, and Telugu. Why Join Bijliride? •Competitive salary with performance-based incentives. •Opportunity to work in a fast-paced, innovative startup environment. •Access to a company-provided vehicle for personal use and daily commute. •Be a part of a mission-driven company contributing to a greener future. Additional Details •Location: Hyderabad (Madhapur). •Shift Flexibility: Ability to work varying shifts, including weekends. Job Type: Full-time Pay: Up to ₹300,000.00 per year Work Location: In person

1. Recruitment and Staffing Advertising job openings for teaching and non-teaching staff. Screening resumes and shortlisting candidates. Organizing interviews and coordinating with department heads. Conducting reference and background checks. Issuing offer letters and contracts. 2. Onboarding and Orientation Welcoming new staff members. Conducting orientation sessions to familiarize staff with school policies, procedures, and culture. Ensuring necessary documentation and compliance (ID, certificates, etc.). 3. Employee Records Management Maintaining up-to-date records of all employees (qualifications, certifications, performance). Tracking attendance, leave balances, and other personal details. Ensuring data confidentiality and security. 4. Payroll and Benefits Administration Managing salaries, deductions, and disbursements. Administering employee benefits (health insurance, pension, bonuses). Processing reimbursements and other financial requests. 5. Performance Management Assisting in the design and implementation of performance appraisal systems. Coordinating regular evaluations with department heads and principals. Supporting professional development plans and training needs. 6. Employee Relations Acting as a bridge between staff and school leadership. Addressing grievances and resolving conflicts. Promoting a healthy, inclusive, and respectful workplace environment. 7. Policy Implementation and Compliance Developing and enforcing HR policies (code of conduct, anti-harassment, attendance). Ensuring compliance with labor laws and educational regulations. Conducting audits and risk assessments. 8. Training and Development Identifying training needs for both teaching and non-teaching staff. Organizing workshops, seminars, and development programs. Tracking progress and evaluating effectiveness. 9. Health and Safety Oversight Ensuring workplace safety protocols are followed. Coordinating with health and wellness programs. Supporting mental health initiatives for staff. 10. Exit Management Handling resignations, terminations, and retirements. Conducting exit interviews to gather feedback. Processing final settlements and documentation. Screening resumes and shortlisting candidates. Organizing interviews and coordinating with department heads. Conducting reference and background checks. Issuing offer letters and contracts. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Ability to commute/relocate: Gowdavalli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required) Experience: HR: 3 years (Preferred) total work: 4 years (Preferred) Language: English (Preferred) Work Location: In person

DESCRIPTION About Amazon ROC (Relay Operation Centre): Join a team that offers best learning opportunities and work experience in transportation execution, supply chain and operations management. A place where you can start/restart/advance your career and progress to leadership roles at Amazon. ROC (Relay Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, ROC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. In addition to support provided for ATS organization This organization supports externalization of ROC capabilities to external shippers and vendors. Along with this tactical problem-solving ROC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, ROC plays a critical role in ensuring the smooth functioning of Amazon transportation network and thereby has a direct impact on Amazon’s ability to serve its customers on time. Location: Hyderabad, TS IND Hours of Operation/Shift Timings: Rotational shifts (Position involves rotational shifts to support 24/7 operations. Schedule accommodations will be considered based on individual needs Medium of support: Multi-mode (Voice and non-voice) A synopsis of a ‘Transportation Specialist’ role: A Transportation Specialist at ROC facilitates flow of information between different stakeholders ( Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Transportation Specialist at ROC works across two verticals – Inbound and Outbound operations. Inbound (IB) Operations deals with Vendor/Shipper/Carrier/Amazon Sites relationship, ensuring that the freight is picked-up on time and is delivered at destination sites as per the given appointment. Outbound (OB) Operations deals with Amazon Sites/Carrier/Carrier Hub/Shipper destination sites relationship, ensuring that the outbound truck leaves Amazon sites/Shipper origin sites to deliver customer orders as per promise. Transportation Specialists addresses any potential issues such as appointment bookings, reschedules, in-transit disruptions, weather impact situations etc. occurring during the lifecycle of pick-up to delivery. In addition to the IB or OB operations, transportation specialists support variety of tasks such as load scheduling, load cancelations, supporting network capacity management, coordinating with non-Amazon transportation organization such as rail, sea organizations, manage remote gate-houses, managing equipment availability, equipment maintenance and such. A Transportation Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements from sites/carriers/shippers/drivers and be able to analyze data and effectively communicate the resolution or actions with an effort to meet the network speed and customer promise. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Transportation Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Key job responsibilities Communicate with external customers (Carriers, Vendors/Suppliers, Shippers, Drivers) and internal customers (Amazon sites, business teams and stakeholders) Maintain high-standards of quality and productivity standards in all transactions or conversations Must be able to understand the size of problem and systemically escalate problems to the relevant owners and teams and follow through the closure of the issues Core responsibilities include working with Amazon Internal tools, MS Outlook, Word and Excel Must be able to quickly understand the business impact of the trends and make decisions in the best interest of customers and the organization based on available data. Work within various time constraints to meet critical business needs The organizational support runs across rotational shifts (24*7, 365 days) to support NA and EU regions. Candidates are expected to be flexible with such requirements while there are reasonable accommodations for employees with special circumstances. BASIC QUALIFICATIONS Basic qualifications: Must be at least 18 years old, High School, Diploma or Graduate/Post-Graduate 0–5 years of experience in customer support/operations support Freshers with no experience must have strong English communication skills through various means (verbal, written, or assisted communication methods) PREFERRED QUALIFICATIONS Experience with Excel Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Fulfillment & Operations Management