Job
Description
Role & responsibilities Strategic Leadership : Define and execute the vision, strategy, and roadmap for the ODC in alignment with the companys global objectives. Establish the ODC as a center of excellence for software development, Data/AI, and innovation in next gen technologies such as Gen AI, Agentic AI etc. Develop and monitor key performance indicators (KPIs) such as project delivery timelines, cost efficiency, and client satisfaction. Technical Skills : Strong understanding of Enterprise software ecosystems, Agile methodologies, CTO mindset with deep understanding of enterprise architecture patterns and modern data architecture, Must understand cloud platforms like AWS/Azure and Cloud data technologies, Presales and RFP bid management experience Familiarity with project management tools (e.g., Jira, Trello) and version control systems (e.g., Git). Operational Management : Oversee the setup of the ODC, including infrastructure, hiring, and compliance with local regulations. Manage day-to-day operations, ensuring seamless collaboration between the ODC and global teams across different time zones. Implement agile methodologies (e.g., Scrum, Kanban) Establish Training Academy and partnership with University for creating a talent pool. Knowledge of India’s regulatory and compliance landscape, including labor laws and tax benefits (e.g., SEZs). Experience in budgeting, cost optimization, and resource planning. Strategic mindset with the ability to align ODC operations with long-term business goals. Talent development : Recruit, onboard, and mentor a high-performing team of developers, engineers, and support staff. Foster a culture of innovation, collaboration, and continuous learning to keep the team updated on emerging technologies. Conduct performance reviews, provide feedback, and drive professional development initiatives. Client and Stakeholder Engagement : Act as the primary point of contact for clients and internal stakeholders, ensuring clear communication and alignment on project goals. Collaborate with onshore teams to translate client requirements into actionable deliverables for the offshore team. Drive client satisfaction by delivering high-quality solutions on time and within budget. Compliance and Risk Management : Ensure compliance with India’s IT Act, ISO, GDPR, and other relevant regulations. Implement robust data security measures, including encryption, access controls, and NDAs to protect client data. Mitigate risks related to cultural differences, communication gaps, and project execution. Financial Oversight : Manage the ODC’s budget, optimizing costs while maintaining quality and scalability. Leverage India’s Special Economic Zone (SEZ) tax benefits and other incentives to maximize cost efficiency. Leadership Skills : Exceptional leadership and team-building skills, with a focus on fostering a collaborative and inclusive work environment. Strong communication and interpersonal skills to bridge cultural and time zone differences. Ability to manage multiple stakeholders, including clients, vendors, and internal teams. Experience : 15+ years of experience in IT leadership, with at least 5 years in managing offshore or global delivery teams within FSI industry. Proven track record of setting up or managing an Offshore Development Center or similar operation in India. Experience working with global clients in a technology consulting or IT services environment.
