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Adroit HRS
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Office Co-Ordinator / Customer Support Executive (Female)

Office Co-Ordinator / Customer Support Executive (Female)

Adroit HRS

2 - 3 years

2 - 3 Lacs

ahmedabad gujarat india

Posted:1 day ago| Platform: Foundit logo

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Skills Required

customer service data entry time management problem solving email communication scheduling crm software attention to detail multi-tasking

Work Mode

On-site

Job Type

Full Time

Job Description

Description

We are seeking a dynamic and organized Office Coordinator / Customer Support Executive to join our team. The ideal candidate will be responsible for providing exceptional support to our customers and coordinating office operations. This role requires excellent communication skills, a positive attitude, and the ability to manage various tasks efficiently.

Responsibilities

Act as the first point of contact for customers and visitors, providing excellent customer service and support.
Manage and coordinate office activities and operations to ensure efficiency and compliance with company policies.
Handle customer inquiries via phone, email, and in-person, resolving issues and providing accurate information.
Maintain office supplies inventory by checking stock to determine inventory level, anticipating needed supplies, and placing orders.
Assist in scheduling appointments, meetings, and events, ensuring all logistics are taken care of.
Prepare and maintain documents, reports, and records related to customer interactions and office operations.

Skills and Qualifications

Bachelor's degree in Business Administration or a related field.
Strong verbal and written communication skills in English and Hindi.
Proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with office management software.
Excellent organizational skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Strong problem-solving skills and ability to work independently or as part of a team.

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Office Co-Ordinator / Customer Support Executive (Female)