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5 - 8 years
6 - 10 Lacs
Vadodara, Rajkot, Surat
Work from Office
Role & responsibilities Manage overdue collections for hard bucket (90+ DPD) accounts within the assigned cluster. Develop and implement recovery strategies for delinquent accounts. Ensure effective follow-up with customers for repayment and settlement. Monitor and drive performance of collection agencies and in-house teams. Coordinate with the legal team for initiating legal actions such as Section 138 (Cheque Bounce cases), SARFAESI, Arbitration, Lok Adalat, and civil suits . Manage repossession and auction of assets in compliance with regulatory guidelines. Ensure timely execution of legal notices and settlements. Handle a team of field collection executives and agencies across locations. Drive performance of collection agencies through structured reviews and training. Ensure adherence to compliance and fair collection practices. Maintain and analyze collection reports (bucket-wise, resolution rates, agency performance, etc.). Provide periodic updates to senior management on collection efficiency and challenges. Engage with customers for settlements, restructuring, and resolution of disputes. Ensure customer grievances related to collections are handled professionally. Key Skills & Competencies Strong knowledge of recovery laws & RBI guidelines . Experience in hard bucket collections (90+ DPD) . Ability to manage multiple teams. Proficiency in MIS & data analytics for collections. Negotiation and persuasion skills. Willingness to travel extensively across locations. Qualification & Experience Education : Graduate/Postgraduate. Experience : 5-10 years in collections, recovery, or asset management, preferably in BFSI/NBFCs. Industry Preference : Banking, NBFCs, Microfinance, Fintech, or Recovery Agencies. Other Details Salary : As per industry standards. Work Mode : Field + Office-based role.
Posted 2 months ago
0 - 4 years
5 - 9 Lacs
Mumbai
Work from Office
Job Description: 1. Compiling, Maintenance of NPA/write off/ Recovery/ Restructured Data 2. Checking of NPA related Provisions 3. Prepare and circulate MIS and analysis to Management 4. Preparation of RBI/CRILC, CIC Reporting and financial disclosures 5. NPA Security Maintenance, tracker, updatation 6. Checking accounting entries pertaining to NPA provisions, Write off entries 7. Computation of Restructured provisions 8. RBI/ Stat/ Concurrent/system Audit compliances and internal Audit 9. Project Management on NPA Automation as per RBI guidelines 10. Annual certifications related to NPA compliances 11. SR Provisions Computation 12. Bank Policy on income recognition, asset classification & provisioning Preference qualification and Skill Set 1. CA Fresher or max 1-2 years of experience 2. MS Excel Knowledge
Posted 2 months ago
5 - 10 years
15 - 27 Lacs
Mumbai
Work from Office
Role & responsibilities To provide legal advice in connection with all litigations, both filed by or against the Bank, at various forums including but not limited to DRT, DRAT, Civil/Criminal Court, High Court, Supreme Court and Consumer Courts. To provide assistance in recovery of financial assistance granted by the Bank to various borrowers. Handling litigation, both filed by or against the Bank, at various forums including but not limited to DRT, DRAT, Civil/Criminal Court, High Court, Supreme Court, Consumer Fora . Preparing strategy for recovery / restructuring of stress loans. Management of stressed loan assets with average ticket size of minimum Rs.50 Crore and above. Drafting and vetting of plaints, written statements, affidavits, interim application, petitions, in respect of cases filed by and against the Bank. Preferred candidate profile Minimum LLB degree, LLM will be an added advantage; Work Experience of 5-12 years in Pvt/ PSU Banks/Law Firms; Should have experience of handling legal assignments of Banking and Finance Sector; Ideal candidate working in a law firm or reputed bank
Posted 2 months ago
4 - 9 years
4 - 7 Lacs
Nagpur, Brahmapuri, Solapur
Work from Office
Minimum 5 + years experience in JLG products Team Handling experience is mandatory
Posted 2 months ago
5 - 8 years
3 - 6 Lacs
Bengaluru, Cuttack, Gulbarga
Work from Office
Key Responsibilities: Managerial Responsibilities: Lead the team responsible for legal recourse to recover from delinquent customers. Oversee local advocates to ensure swift action on assigned cases. Functional Responsibilities: Manage all legal and delinquency-related actions, including sending demand notices, LRN, arbitration, Lok Adalat, and civil suits. Adhere to agreed TAT (Turnaround Time) for initiating actions. Support the collection and branch teams in recovering from NPA (Non-Performing Assets) cases. Ensure advocates and arbitrators are appointed as per the process. Initiate appropriate legal actions against defaulting customers, such as: Arbitration Sections 9 & 17 of the Arbitration and Conciliation Act Criminal complaints Execution petition filing Initiation of Section 138 of the Negotiable Instruments Act Handle cases under Section 138 of the Negotiable Instruments Act and matters under Section 9 of the Arbitration and Conciliation Act. Draft SARFAESI notices, including: Demand notices under Section 13(2) Possession notices under Section 13(4) Job Requirements: Qualifications: Minimum graduation. A degree in law is preferable but not essential. Experience: 5-8 years of experience in financial services, preferably NBFCs/Banks, dealing with legal cases/arbitration. Experience in recovery from hard bucket cases is essential. Functional Competencies: The role requires 10-12 days of travel for legal and collection-related actions on the ground. Proficiency in MS Office (Word, PowerPoint, Excel). Basic accounting skills. Behavioral Competencies: Strong writing and speaking ability in English. Knowledge of Regional Langauge (Read & Write) is essential. Knowledge of another Indian language is preferred but not essential. Excellent communication skills, especially in dealing with local advocates, court officials, police, and challenging customers. Ability to work with minimal direction. Self-starter. Ability to prioritize, multi-task, delegate, and proactively resolve problems.
Posted 3 months ago
5 - 8 years
3 - 6 Lacs
Bhopal, Ahmedabad, Agra
Work from Office
Key Responsibilities: Managerial Responsibilities: Lead the team responsible for legal recourse to recover from delinquent customers. Oversee local advocates to ensure swift action on assigned cases. Functional Responsibilities: Manage all legal and delinquency-related actions, including sending demand notices, LRN, arbitration, Lok Adalat, and civil suits. Adhere to agreed TAT (Turnaround Time) for initiating actions. Support the collection and branch teams in recovering from NPA (Non-Performing Assets) cases. Ensure advocates and arbitrators are appointed as per the process. Initiate appropriate legal actions against defaulting customers, such as: Arbitration Sections 9 & 17 of the Arbitration and Conciliation Act Criminal complaints Execution petition filing Initiation of Section 138 of the Negotiable Instruments Act Handle cases under Section 138 of the Negotiable Instruments Act and matters under Section 9 of the Arbitration and Conciliation Act. Draft SARFAESI notices, including: Demand notices under Section 13(2) Possession notices under Section 13(4) Job Requirements: Qualifications: Minimum graduation. A degree in law is preferable but not essential. Experience: 5-8 years of experience in financial services, preferably NBFCs/Banks, dealing with legal cases/arbitration. Experience in recovery from hard bucket cases is essential. Functional Competencies: The role requires 10-12 days of travel for legal and collection-related actions on the ground. Proficiency in MS Office (Word, PowerPoint, Excel). Basic accounting skills. Behavioral Competencies: Strong writing and speaking ability in English. Knowledge of Regional Langauge (Read & Write) is essential. Knowledge of another Indian language is preferred but not essential. Excellent communication skills, especially in dealing with local advocates, court officials, police, and challenging customers. Ability to work with minimal direction. Self-starter. Ability to prioritize, multi-task, delegate, and proactively resolve problems.
Posted 3 months ago
2 - 4 years
2 - 5 Lacs
Bengaluru
Work from Office
1.Perseverance, Passion and Commitment Passionate about Navi s mission and vision Demonstrates dedication, perseverance and high ownership Goes above and beyond by taking on additional responsibilities 2.Obsession with high quality results Consistently creates value for the customers and stakeholders through high quality outcomes Ensuring excellence in all aspects of work Efficiently manages time, prioritizes tasks, and achieves higher standards 3.Resilience and Adaptability Adapts quickly to new roles, responsibilities, and changing circumstances, showing resilience and agility About the Role : Lending is currently the biggest vertical in the Navi Group. One of the top areas of innovation which drives both growth and profitability in lending is collections. We are looking for highly motivated and impact-driven people who can own the business targets of Housing Loans collections and contribute to building fast growing and profitable lending business. Key Responsibilities Own the Housing Loans collections of the Lending vertical of Navi Finserv Limited in the cities of operations Responsible for hitting the collection targets and managing the roll rates effectively; minimize roll forwards. NPA management - ensure timely actions to minimize NPAs by taking appropriate legal remedies in accordance with the regulations Collaborate with internal stakeholders - Product, Credit and Analytics teams to ensure collection metrics are tracked and reported accurately and comprehensively. Working with external and internal Legal teams for NPA management, SARFAESI process, and delinquency resolution. Working closely with central teams like finance, legal, vigilance, audit, etc as required. Key Skills Required : 2-4 years of relevant experience in collections, understanding of broad legal framework for NPA management would be ideal Collaborative, effective as well as assertive in interactions with stakeholders Strong problem solving skills, business acumen and tech bent of mind Strong written and verbal communication skills with a talent for articulating
Posted 3 months ago
8 - 13 years
10 - 13 Lacs
Kolkata
Work from Office
Role Details - The incumbent shall work in team handling capacity and shall have the responsibility of monitoring and driving the team towards high quality . Overall Job Description Would be responsible for collections of Personal Loans Ensure to have hands on experience on Vendor Management Conduct front end collections through team Ensure to have good recoveries month on month basis DSA Channel Management should be taken care of
Posted 3 months ago
12 - 19 years
16 - 25 Lacs
Vijayawada
Work from Office
Role & responsibilities: 1. Collection Strategy & Execution: Develop and implement state-wide collection strategies to ensure timely recovery of outstanding dues. Monitor portfolio performance and take proactive measures to reduce Non-Performing Assets (NPAs). Coordinate with legal and enforcement teams for escalated recovery cases. Ensure compliance with all local, state, and federal debt collection laws. 2. Team Leadership & Supervision: Recruit, train, and manage a team of field collection agents and supervisors. Conduct performance reviews, set targets, and provide continuous coaching and guidance. Foster a high-performance culture to meet and exceed collection targets. 3. Risk Management & Compliance: Ensure adherence to company policies, regulatory requirements, and ethical collection practices. Conduct audits and risk assessments to identify gaps in the collection process. Work with legal teams to handle escalated cases, settlements, and disputes. 4. Reporting & Analysis: Track and analyze collection performance, delinquencies, and trends across the state. Provide regular reports to senior management on collection efficiency, outstanding balances, and key risks. Utilize data analytics and technology to optimize collection efforts. 5. Stakeholder Management: Liaise with banks, law firms, and external collection agencies to enhance recovery efforts. Work closely with internal departments (finance, legal, customer service) to resolve disputes and improve collections. Maintain strong customer relationships while ensuring effective debt resolution. Qualifications & Experience: Bachelors degree in Finance, Business Administration, or a related field. A Masters degree is a plus. 12+ years of experience in collections, debt recovery, or credit management, preferably in the banking or financial services sector. Proven leadership experience in managing large teams. Strong knowledge of state and federal collection regulations. Proficiency in collection software, CRM tools, and data analysis.
Posted 3 months ago
5 - 10 years
0 - 1 Lacs
Lucknow
Remote
We are seeking a dynamic and experienced State Head Collections to oversee and direct field collection operations for a large geographic region Required Candidate profile Lead, mentor, and manage a team of Area Managers responsible for overseeing their respective teams of Team Leaders and Field Agents.
Posted 3 months ago
7 - 12 years
12 - 22 Lacs
Agra
Work from Office
To achieve collection targets as per company key objectives in terms of bucket flows. Handle customer issues escalations. Ensure that the collection team adhere to the legal guidelines provided by the law in force. Required Candidate profile Ensure that the collection team adhere to the legal guidelines provided by the law in force. Continuously monitoring collection team
Posted 3 months ago
4 - 5 years
2 - 5 Lacs
Chennai
Work from Office
Should be well acquainted with Legal remedies like Arbitration, EP, SARFAESI etc. experience in dealing with Advocates and law enforcement agencies in the past Maintaining TATs on legal cases NPA management Should be able to motivate, guide and coach the external and internal resources for delivery Cost Management Roles & Responsibilities Minimum 5 years of experience handling legal for collections. Thorough knowledge of Negotiable Instruments Act for filing and resolution of cases under Sec 138/25. Should be well acquainted with Legal remedies like Arbitration, EP, SARFAESI etc. Should have had experience in dealing with Advocates and law enforcement agencies in the past Should be able to motivate, guide and coach the external and internal resources for delivery Should be a self-motivated individual who is focused on the deliverables Eligibility Good communication (Written and Oral) and drafting skills Good knowledge of various Acts & Laws relevant to the secured and unsecured business across various demographics. Well versed in recent laws / rules / compliance updates
Posted 3 months ago
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