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Non voice / Email Support / Chat support / Semi voice / Bpo / Voice

Non voice / Email Support / Chat support / Semi voice / Bpo / Voice

Inspiration Manpower Consultancy

1 - 6 years

2 - 5 Lacs

bengaluru

Posted:2 hours ago| Platform:

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Skills Required

email support non voice semi voice chat support web chat blended process email non voice process international non voice customer care bpo non voice international chat process email process chat process customer support backend process chat international process voice

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Job Type:

Job Summary:

Non-Voice Process Executive

Key Responsibilities:

Handle customer queries via
email, chat, or internal CRM tools
(no voice support).
Provide accurate information and resolve issues in a timely manner.
Update customer records and maintain documentation.
Coordinate with internal departments for issue resolution where required.
Ensure confidentiality of client/customer information at all times.
Meet productivity and quality targets consistently.

Key Skills & Competencies:

Excellent
written communication skills
in English.
Good
typing speed and accuracy
.
Basic knowledge of
MS Office
and ability to navigate computer systems.
Strong
attention to detail
and organizational skills.
Ability to
work in a team environment
and under pressure.
Willingness to work in
rotational shifts
, including weekends and holidays if required.

Anushree : 7259027282 / 7760984460 / 7259027295 / 9686454296 / 9686454294

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