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7.0 - 15.0 years

3 - 6 Lacs

Remote, , India

On-site

ey Responsibilities Of a Horizon & App Volumes Administrator Diagnosing and resolving issues related to virtual desktop access, application compatibility, and user connectivity. Creating application packages by capturing applications into virtual disks (AppStacks) to be delivered through App Volumes. Defining which users or groups should receive specific application packages based on their needs. Configuring and managing the App Volumes Manager, including storage settings, security policies, and user access controls. Identifying and resolving issues related to application delivery through App Volumes, including monitoring for potential errors or performance bottlenecks. Efficiently updating application packages and rolling out changes to users seamlessly. Ensuring seamless integration between App Volumes and the Horizon virtual desktop environment. Understanding the architecture and functionalities of VMware Horizon virtual desktop platform. In-depth knowledge of App Volumes features, configuration options, and best practices. Experience in capturing and packaging applications into virtual disks Familiarity with Active Directory user management and group policies for assigning applications. Ability to automate repetitive tasks using scripting languages to streamline application management. Creating and managing virtual desktop pools, assigning user profiles, and deploying golden images across the VDI environment. Should be able to handle test and release of applications and Patches using SCCM Should have deep knowledge in Image Management using SCCM Should be able to create complex software packages using tools like Admi Studio or Orca. Provide support for incidents and work requests. Required Skills For a VMware Horizon Role Expertise in VMware Horizon architecture, components, and administration Understanding of virtualization technologies like VMware vSphere and ESXi Knowledge of networking concepts and protocols Experience with security best practices for virtual environments Hands-on experience with VMware virtualization and vSAN VMware VXRail, vSphere, and PowerEdge Servers Strong experience in implementation/ Upgrade of VMware VCenter, ESXi, and other components Upgrade Installing and configuring new thin client devices on the network, including setting up network connections, user profiles, and access permissions. Diagnosing and resolving problems related to network connectivity, including slow performance, connection drops, and login failures. Applying software updates and security patches to thin client devices and the central server to maintain system integrity. Creating and managing user accounts on the central server, assigning access levels, and managing user profiles. Performs the system administration tasks of high complexity on Windows/VMWare environment Installs, tests, tunes, maintains, designs and documents supporting systems, utility programs, monitoring tools Provide subject matter expertise for Microsoft Windows Infrastructure, including hardware, software, common services, process improvement, and standardization Should be strong in troubleshooting server side as well as client side issues in SCCM Should have deep knowledge in Image Management using SCCM Should have basic knowledge of Windows Server 2016, 2019 Basic knowledge of SQL will be a plus. Should be able to resolve the tasks escalated by L1 and L2 teams. Excellent documentation, communication, and interpersonal skills Excellent analytical and problem solving skills Ability to prioritize and organize multiple work demands with little oversight Flexible to work in shifts 24x7.

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8.0 - 10.0 years

8 - 10 Lacs

Pune, Maharashtra, India

On-site

Proficiency in Linux/AIX Server management and troubleshooting. Monitoring and incident response Automation of operational tasks Capacity planning and performance optimization Service-level objectives (SLOs) and error budgets management Continuous improvement of systems and processes Collaboration : Working closely with development and operations teams. Problem-solving : Addressing complex challenges in system design, reliability, and performance. Efficiency : Focusing on automation and optimization to reduce manual workload. If this sounds like you, then you may be a great fit for Pitney Bowes. DesiredProfile : AIX & LINUX, P9 Administration - L2/L3 Primary Skills : Unix, P9 Admin L3 Education : UG - Any Graduate - Any Specialization. Excellent interpersonal written and verbal skills in English. Self-motivated and directed with the ability to effectively prioritize and execute tasks in a timely manner. The Job Workwithin a corporateinformationtechnology operations organization as a Unix administrator maintaining and updating P9 environment as per standards. Administering the environment to meet the day-to-day demand in an efficient cost-effective manner. Support projects as required to meet IT objectives while managing available time based on priorities. Provide reports and metrics as needed to support operations requirements analysis and growth planning. Should possess good experience in a mid-to-large environment of Virtualization/ AWS / AIX / P9 experience including host build and guest deployment/management. Required Skills: Highly Technical Skilled in AIX Administration on P9 Linux Administration & building of new systems. Upgradation from Linux 7 to Linux 8. Installing and upgrading UNIX system software on company servers and computers. Automation of patching & regular maintenance tasks. Frame hardware support. Vio upgrades maintenance. HMC Management. Creating UNIX file systems. Setting up and maintaining UNIX user accounts and access management systems. Implementing network and computer system policies. Detecting and troubleshooting software and hardware issues. Responding to user requests and software errors. Monitoring the performance of the system and server. Creating backup and recovery policies. Setting up and monitoring security policies. Applying patches and upgrades when necessary. Management of Centralized user through AD authentication. Knowledge of networking principles including routing, subnets, TCP, IP, VLANs, and UDP. In-depth knowledge of computer hardware systems including circuit boards, memory modules, and processors. Vulnerability Remediation for Unix systems. Configure ethernet link aggregation, configure virtual SCSI devices, load a CD image to install new AIX. CACF tool access & process. AIX Performance monitoring & troubleshooting. Snapshots & Restores. Desirable Skills: Experience with AIX/Linux/P9. Experience of working with EC2 instances AWS. Server Hardware: Hands on exp. with Server Hardware for vendors AIX & Linux. Understanding of Vio concepts and working. HMC Management & reporting. Incident management - System failure analysis and recovery; insuring system consistency. Proactively managing the environment to prevent incidents from occurring. Problem management - Determine root cause and drive issues to resolution. Vastool User management through AD process. Troubleshoot and resolve issues, ensuring optimal performance and user satisfaction. Conduct training sessions for staff. Experience with Ansible for automation. Implementation of standard security protocols for Unix systems. Good to have: Experience with Storage services. Basic understanding of Oracle Database. Familiarity with AWS handling.

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8.0 - 10.0 years

8 - 10 Lacs

Noida, Uttar Pradesh, India

On-site

Proficiency in Linux/AIX Server management and troubleshooting. Monitoring and incident response Automation of operational tasks Capacity planning and performance optimization Service-level objectives (SLOs) and error budgets management Continuous improvement of systems and processes Collaboration : Working closely with development and operations teams. Problem-solving : Addressing complex challenges in system design, reliability, and performance. Efficiency : Focusing on automation and optimization to reduce manual workload. If this sounds like you, then you may be a great fit for Pitney Bowes. DesiredProfile : AIX & LINUX, P9 Administration - L2/L3 Primary Skills : Unix, P9 Admin L3 Education : UG - Any Graduate - Any Specialization. Excellent interpersonal written and verbal skills in English. Self-motivated and directed with the ability to effectively prioritize and execute tasks in a timely manner. The Job Workwithin a corporateinformationtechnology operations organization as a Unix administrator maintaining and updating P9 environment as per standards. Administering the environment to meet the day-to-day demand in an efficient cost-effective manner. Support projects as required to meet IT objectives while managing available time based on priorities. Provide reports and metrics as needed to support operations requirements analysis and growth planning. Should possess good experience in a mid-to-large environment of Virtualization/ AWS / AIX / P9 experience including host build and guest deployment/management. Required Skills: Highly Technical Skilled in AIX Administration on P9 Linux Administration & building of new systems. Upgradation from Linux 7 to Linux 8. Installing and upgrading UNIX system software on company servers and computers. Automation of patching & regular maintenance tasks. Frame hardware support. Vio upgrades maintenance. HMC Management. Creating UNIX file systems. Setting up and maintaining UNIX user accounts and access management systems. Implementing network and computer system policies. Detecting and troubleshooting software and hardware issues. Responding to user requests and software errors. Monitoring the performance of the system and server. Creating backup and recovery policies. Setting up and monitoring security policies. Applying patches and upgrades when necessary. Management of Centralized user through AD authentication. Knowledge of networking principles including routing, subnets, TCP, IP, VLANs, and UDP. In-depth knowledge of computer hardware systems including circuit boards, memory modules, and processors. Vulnerability Remediation for Unix systems. Configure ethernet link aggregation, configure virtual SCSI devices, load a CD image to install new AIX. CACF tool access & process. AIX Performance monitoring & troubleshooting. Snapshots & Restores. Desirable Skills: Experience with AIX/Linux/P9. Experience of working with EC2 instances AWS. Server Hardware: Hands on exp. with Server Hardware for vendors AIX & Linux. Understanding of Vio concepts and working. HMC Management & reporting. Incident management - System failure analysis and recovery; insuring system consistency. Proactively managing the environment to prevent incidents from occurring. Problem management - Determine root cause and drive issues to resolution. Vastool User management through AD process. Troubleshoot and resolve issues, ensuring optimal performance and user satisfaction. Conduct training sessions for staff. Experience with Ansible for automation. Implementation of standard security protocols for Unix systems. Good to have: Experience with Storage services. Basic understanding of Oracle Database. Familiarity with AWS handling.

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0.0 - 5.0 years

1 - 3 Lacs

Thane, Maharashtra, India

Remote

Description We are seeking a motivated and detail-oriented Field Desktop Engineer to join our team in the Western Line. The ideal candidate will have a passion for technology and provide exceptional support to our end-users. This role involves on-site troubleshooting, installation, and maintenance of desktop systems and network connectivity, making it crucial for ensuring operational efficiency within the organization. Responsibilities Provide on-site technical support for hardware and software issues. Install, configure, and maintain desktop computers, laptops, and peripherals. Troubleshoot and resolve network connectivity issues for end-users. Assist in the deployment of new software and applications across the organization. Ensure timely resolution of service requests and incidents as per SLAs. Maintain documentation of work performed, including service requests and asset inventories. Collaborate with IT teams to improve processes and support strategies. Conduct regular maintenance checks on hardware and software systems. Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or related field. 0-5 years of experience in a technical support role or desktop engineering. Proficiency in Windows and Linux operating systems. Experience with desktop hardware, peripherals, and troubleshooting methods. Knowledge of network configurations and protocols (TCP/IP, DNS, DHCP). Familiarity with Active Directory and user account management. Basic understanding of virtualization technologies and remote support tools. Strong problem-solving skills and the ability to work independently or as part of a team. Excellent communication and interpersonal skills to work with non-technical users.

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1.0 - 3.0 years

1 - 3 Lacs

Mumbai, Maharashtra, India

On-site

User Account Management: Create, modify, and delete user accounts in Active Directory, including password resets and group membership changes. Group Policy: Assist in the implementation and management of Group Policies for controlling user and computer configurations. Active Directory Troubleshooting: Resolve basic Active Directory issues such as login problems, account lockouts. Directory Replication: Monitor and troubleshoot directory replication issues between domain controllers. Backup and Recovery: Perform regular backups of Active Directory and assist with recovery procedures when necessary. Documentation: Maintain documentation related to Active Directory configurations, procedures, and changes. User Support: Provide end-user support for Active Directory-related issues and guide them through basic troubleshooting steps. Collaboration: Collaborate with other IT teams for integrating Active Directory with various services and applications. Basic configuration & troubleshooting of Azure AD connect server.

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5.0 - 8.0 years

5 - 8 Lacs

Chennai, Tamil Nadu, India

Remote

Should have a Technical Support Specialist quality which will include providing day-to-day technical support for the installation, configuration, and deployment of Apple computing environments. Should demonstrate expertise as a Mac and Windows administrator, particularly with applications managed via MDM. The ideal candidate will possess excellent communication and interpersonal skills, along with the ability to provide professional and friendly service to users. Additionally, the technician will be required to offer remote support to our users. Responsibilities: Creating desktop/laptop build images for Apple endpoints. Packaging software and design distribution methods using JAMF and other tools. OS Application Patch Management for Mac clients Designing and implementing solutions for Mac desktop clients and iOS devices Creating and communicating systems, policies, and application standards for Apple devices Performing 2nd 3rd level support and identify root cause with strategic solutions to problems for the Mac/iOS environment. Managing Administering Google Suite environment Address user tickets regarding hardware, software, and networking. Create technical documentation and SOPs (Standard Operating Procedures). Participate in the implementation and support of IT-related policies. Requirements Bachelors degree in Computer Science, Information Technology, or related field. 5- 8 years of relevant working knowledge and understanding of the Mac OS Good working knowledge of JAMF products, particularly Composer and Casper is required. Ability to troubleshoot application issues on the Mac OS is required. Has Experience Creating Macintosh Application Installer Packages Is Required. Experience in Application OS Patch Management Scripting experience (Unix/AppleScript) is an asset. Experience in Google suite is an asset. Understanding on Infrastructure network and advance knowledge on networking. Jamf Certified Expert JCE certification Familiarity with cloud computing platforms like Google Workspace Administrator.

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4.0 - 6.0 years

6 - 7 Lacs

Chandigarh

Work from Office

Managing & supporting the entire office IT infrastructure, ensuring stability, security & optimal performance of our systems and network. Key Role Support tickets Resolving technical issues Contributing to ongoing improvements in our IT operations

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6.0 - 10.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

As a QA Architect at Oracle, you will be responsible for developing and documenting strategies for testing, executing the strategies and implementing automation. This role requires a blend of technical expertise, strategic vision and leadership capabilities to ensure our products and solutions achieve the highest quality standards. You will play a key role in shaping our products from the early stages of development. You will be expected to become a domain expert and work closely with both product and engineering teams. We are looking for someone with excellent communication skills and a passion for ensuring quality to be able to provide clear and concise feedback to our teams. Desire Skills In-depth knowledge of software testing lifecycle (STLC) and quality standards. Mandatory to have excellent knowledge of functional, performance testing in telecom. Plus to have knowledge in audio video conferencing solution and call-flows Mandatory to have good experience in Java automation , mobile device automation, API Testing - Understanding of client-server architecture and communication principles Good Experience in test automation/framework development using technologies: Java , Junit, Selenium, REST API automation, Appium , Android test automation , WebRTC test automation Sound understanding of networking fundamentals, L2/L3 concepts. Mandatory to have experience in Docker , K8s , CI/CD Good understanding and working experience in cloud technologies , virtualization, AI technologies and frameworks Sound understanding of networking fundamentals , Telecom testing experience , Linux knowledge is a plus ( example - SIP Protocol , VoIP, WebRTC, media server) Agile experience is an added advantage Self-driven and strong team player Career Level - IC4 Responsibilities Define and implement quality assurance strategies, frameworks, and best practices. Design and implement test plans for AI-driven systems, ensuring accuracy, reliability, and robustness. Identify and implement modern QA tools and technologies to optimize testing workflows. Use and contribute to the Continuous Integration and Continuous Delivery process (CI/CD). Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication Identify and address performance bottlenecks and ensure exceptional user experience. Collaborate with cross-functional teams to align QA strategies with business goals. As a QA Architect at Oracle, you will be responsible for developing and documenting strategies for testing, executing the strategies and implementing automation. This role requires a blend of technical expertise, strategic vision and leadership capabilities to ensure our products and solutions achieve the highest quality standards. You will play a key role in shaping our products from the early stages of development. You will be expected to become a domain expert and work closely with both product and engineering teams. We are looking for someone with excellent communication skills and a passion for ensuring quality to be able to provide clear and concise feedback to our teams. Desire Skills In-depth knowledge of software testing lifecycle (STLC) and quality standards. Mandatory to have excellent knowledge of functional, performance testing in telecom. Plus to have knowledge in audio video conferencing solution and call-flows Mandatory to have good experience in Java automation , mobile device automation, API Testing - Understanding of client-server architecture and communication principles Good Experience in test automation/framework development using technologies: Java , Junit, Selenium, REST API automation, Appium , Android test automation , WebRTC test automation Sound understanding of networking fundamentals, L2/L3 concepts. Mandatory to have experience in Docker , K8s , CI/CD Good understanding and working experience in cloud technologies , virtualization, AI technologies and frameworks Sound understanding of networking fundamentals , Telecom testing experience , Linux knowledge is a plus ( example - SIP Protocol , VoIP, WebRTC, media server) Agile experience is an added advantage Self-driven and strong team player Career Level - IC4 Responsibilities Define and implement quality assurance strategies, frameworks, and best practices. Design and implement test plans for AI-driven systems, ensuring accuracy, reliability, and robustness. Identify and implement modern QA tools and technologies to optimize testing workflows. Use and contribute to the Continuous Integration and Continuous Delivery process (CI/CD). Strong organizational and problem-solving skills with great attention to detail, critical thinking, solid communication Identify and address performance bottlenecks and ensure exceptional user experience. Collaborate with cross-functional teams to align QA strategies with business goals. Career Level - IC3

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0.0 - 1.0 years

1 - 4 Lacs

Bengaluru

Work from Office

Technical Support Apprentice We also recognize the importance of closing the 4-million-person cybersecurity talent gap. We aim to create a home for anyone seeking a meaningful future in cybersecurity and look for candidates across industries to join us in soulful work. More at . Role Overview: Apprentice provides end-to-end technical support for Trellix customers and is responsible for providing technical service of fault recording, diagnosis, problem solving, and resolution delivery for Trellix customer base. Apprentice will rely on their extensive experience and product knowledge, as well as a clear focus on customer service to drive customer success. Key Responsibilities Act as the first point of contact for corporate/enterprise customers of Trellix. Handle real-time voice calls and portal cases and respond in a timely manner. Work in a team with assorted expertise. Update customers on progress of their cases on a regular-basis. Leverage team members expertise to deliver resolutions to customers in a timely manner Maintain a friendly, open, approachable, positive attitude. Willingness to work in 24x7 rotational shifts (including night shifts) is a must. Technical Skills Basic understanding of Microsoft Windows technology with some exposure to Server operating systems. Basic networking knowledge. Beginner level knowledge on Linux is preferred. Knowledge of computer security procedures and protocol. Exposure to security concepts is an advantage. Communication Skills Excellent verbal & written communication skills is a MUST. Be able to effectively communication with global customers over phone & email.

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0.0 - 2.0 years

3 - 9 Lacs

Coimbatore, Tamil Nadu, India

On-site

Description We are seeking a highly motivated and customer-oriented IT Support Specialist to provide technical assistance to users within our organization. The ideal candidate will have strong troubleshooting skills, a good understanding of computer systems and networks, and the ability to communicate technical information clearly to non-technical users. ABI HR - 9962699935 Responsibilities Provide technical support to end-users for hardware and software issues. Assist in the installation and configuration of computer systems and applications. Troubleshoot and resolve network connectivity issues. Maintain and update technical documentation and user guides. Monitor and respond to help desk tickets in a timely manner. Skills and Qualifications Proficiency in Windows and Mac operating systems. Basic understanding of networking concepts (TCP/IP, DNS, DHCP). Familiarity with common software applications (Microsoft Office, antivirus software). Strong problem-solving skills and attention to detail. Excellent communication skills, both verbal and written.

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6 - 10 years

15 - 20 Lacs

Pune

Work from Office

The Role We are seeking a Site Reliability Engineer (SRE) to join our dynamic team responsible for the operational management of critical applications. This role involves leveraging tools like Dynatrace, Splunk for monitoring to ensure system reliability, performance, and scalability. The ideal candidate will have a strong background in SRE practices, automation, and a passion for improving system operations. Key Responsibilities Application Reliability: Ensure the reliability, availability, and performance of over 100 applications through proactive monitoring and incident management. Monitoring & Observability: Implement and maintain observability solutions using Dynatrace, creating dashboards and alerts to monitor system health and performance. IT Operations Management: Utilize ServiceNow ITOM for configuration management, incident response, and change management processes. Automation & Tooling: Develop automation scripts and tools to reduce manual tasks, improve deployment processes, and enhance system scalability. Incident Management: Lead the response to system incidents, perform root cause analysis, and implement preventive measures to avoid recurrence. Collaboration: Work closely with development, QA, and infrastructure teams to integrate reliability into the software development lifecycle. Capacity Planning: Analyze system performance data to forecast capacity needs and ensure systems can handle future growth. Key Requirements Experience: 5+ years in Site Reliability Engineering, DevOps, or related roles within large-scale enterprise environments. Technical Skills: Proficiency in monitoring tools like Dynatrace, ITOM platforms like ServiceNow, and scripting languages such as Python or Bash. Automation: Experience with infrastructure-as-code tools (e.g., Terraform, Ansible) and CI/CD pipelines. Operating Systems: Strong knowledge of Linux/Unix systems and networking fundamentals. Experience with Container Orchestration including Kubernetes and Docker Design and own Technical Solutions for broad or complex requirements with insightful and strategic approaches Prior experience deploying Cloud Services, Monitoring, Alerting, and Handling Escalations Experience supporting a High-Availability applications including SaaS environment. Charting new DevOps practices and a well-defined roadmap. Problem-Solving: Demonstrated ability to troubleshoot complex system issues and implement effective solutions. Communication: Excellent verbal and written communication skills, with the ability to collaborate across teams. Preferred Qualifications Certifications: Relevant certifications in SRE, DevOps, or cloud platforms (e.g., AWS, Azure, GCP). Cloud Experience: Familiarity with cloud-native architectures and services. Agile Methodologies: Experience working in Agile/Scrum environments. Why Join Us? Innovative Environment: Be part of a team that embraces innovation and continuous improvement. Career Growth: Opportunities for professional development and career advancement. Flexible Work: Hybrid work model supporting work-life balance. Impact: Play a crucial role in maintaining the reliability of services that impact millions of customers.

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