Network Support Engineer

0 years

0 Lacs

Posted:18 hours ago| Platform: Linkedin logo

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Job Type

Full Time

Job Description

Job Title:

Location:


About the Opportunity:

Network Support Division


If you’re passionate about troubleshooting, enjoy problem-solving, and want to sharpen your skills in next-generation network infrastructure, this is the perfect environment to progress your career.


Key Responsibilities:

  • Deliver high-quality network support to enterprise customers, ensuring issues are resolved efficiently and effectively
  • Troubleshoot and diagnose complex routing, switching, wireless, and security problems across LAN and WAN environments
  • Work closely with engineering teams to escalate and document product issues, ensuring continuous improvement
  • Create and maintain technical documentation and knowledge base content
  • Collaborate with peers to refine internal processes and drive technical excellence across the team


Desirable Certifications:

  • Cisco (CCNA, CCNP, CCIE) or Juniper (JNCIA, JNCIS, JNCIP) in

    Routing & Switching or Wireless certifications


Required Skills & Experience:

  • Excellent English communication skills. Clear, respectful, and proactive communication is not optional - it is fundamental to our client and their customer relationships.
  • Strong knowledge of

    Routing, Switching, and Wireless (LAN/WAN)

  • Ability to troubleshoot, configure, and manage issues across all layers 1–4.
  • Proven troubleshooting experience in large-scale enterprise environments
  • Strong analytical, documentation, and communication skills
  • Team player who thrives in fast-paced, high-performance settings


Benefits:

  • Work with cutting-edge, in-house developed networking technology
  • Join a company that values deep technical expertise and career growth
  • Competitive salary and benefits
  • Hybrid working model with collaborative office days


If interested, please submit an updated resume.

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