Network Support Engineer

Job Title:

Location:

About the Opportunity:

Network Support Division

If you’re passionate about troubleshooting, enjoy problem-solving, and want to sharpen your skills in next-generation network infrastructure, this is the perfect environment to progress your career.

Key Responsibilities:

• Deliver high-quality network support to enterprise customers, ensuring issues are resolved efficiently and effectively
• Troubleshoot and diagnose complex routing, switching, wireless, and security problems across LAN and WAN environments
• Work closely with engineering teams to escalate and document product issues, ensuring continuous improvement
• Create and maintain technical documentation and knowledge base content
• Collaborate with peers to refine internal processes and drive technical excellence across the team

Desirable Certifications:

• Cisco (CCNA, CCNP, CCIE) or Juniper (JNCIA, JNCIS, JNCIP) in

  Routing & Switching or Wireless certifications

Required Skills & Experience:

• Excellent English communication skills. Clear, respectful, and proactive communication is not optional - it is fundamental to our client and their customer relationships.
• Strong knowledge of

  Routing, Switching, and Wireless (LAN/WAN)

• Ability to troubleshoot, configure, and manage issues across all layers 1–4.
• Proven troubleshooting experience in large-scale enterprise environments
• Strong analytical, documentation, and communication skills
• Team player who thrives in fast-paced, high-performance settings

Benefits:

• Work with cutting-edge, in-house developed networking technology
• Join a company that values deep technical expertise and career growth
• Competitive salary and benefits
• Hybrid working model with collaborative office days

If interested, please submit an updated resume.