Job Title: Network Support Engineer Location: Bangalore (Hybrid) About the Opportunity: Join a rapidly expanding technology company building its Network Support Division in Bangalore. You’ll support enterprise customers running complex, high-performance network environments while working with proprietary hardware and software. This role offers exposure across Routing, Switching, Wireless, DNS Security, VPN, and SD-WAN , providing the chance to work at the forefront of modern network infrastructure. If you’re passionate about troubleshooting, enjoy problem-solving, and want to sharpen your skills in next-generation network infrastructure, this is the perfect environment to progress your career. Key Responsibilities: Deliver high-quality network support to enterprise customers, ensuring issues are resolved efficiently and effectively Troubleshoot and diagnose complex routing, switching, wireless, and security problems across LAN and WAN environments Work closely with engineering teams to escalate and document product issues, ensuring continuous improvement Create and maintain technical documentation and knowledge base content Collaborate with peers to refine internal processes and drive technical excellence across the team Desirable Certifications: Cisco (CCNA, CCNP, CCIE) or Juniper (JNCIA, JNCIS, JNCIP) in Routing & Switching or Wireless certifications Required Skills & Experience: Excellent English communication skills. Clear, respectful, and proactive communication is not optional - it is fundamental to our client and their customer relationships. Strong knowledge of Routing, Switching, and Wireless (LAN/WAN) Ability to troubleshoot, configure, and manage issues across all layers 1–4. Proven troubleshooting experience in large-scale enterprise environments Strong analytical, documentation, and communication skills Team player who thrives in fast-paced, high-performance settings Benefits: Work with cutting-edge, in-house developed networking technology Join a company that values deep technical expertise and career growth Competitive salary and benefits Hybrid working model with collaborative office days If interested, please submit an updated resume.
Job Title: Network Support Engineer (Weekend (Thurs to Monday) – Remote) Location: Remote within India About the Opportunity: Join a rapidly expanding technology company as part of its Network Support Division , providing remote weekend coverage to enterprise clients. You’ll work across complex, high-performance network environments built on proprietary hardware and software. This role offers hands-on experience with Routing, Switching, Wireless, DNS Security, VPN, and SD-WAN , giving you the opportunity to work at the forefront of enterprise networking from the comfort of your home. If you’re passionate about troubleshooting, enjoy solving intricate network issues, and want to strengthen your technical depth in next-generation network infrastructure, this is an ideal opportunity to grow your career. Key Responsibilities: Deliver high-quality remote network support to enterprise customers, ensuring timely and effective issue resolution Diagnose and troubleshoot complex routing, switching, wireless, and security problems across LAN and WAN environments Support and resolve incidents related to DNS Security, VPN, and SD-WAN Collaborate with global engineering teams to escalate and document product issues, driving improvement and innovation Create and maintain technical documentation and knowledge base content Contribute to continuous process improvement within the Network Support Division Desirable Certifications: Cisco (CCNA, CCNP, CCIE) or Juniper (JNCIA, JNCIS, JNCIP) in Routing & Switching or Wireless Required Skills & Experience: Excellent English communication skills. Clear, respectful, and proactive communication is essential to maintaining strong client and customer relationships. Strong technical knowledge across Routing, Switching, and Wireless (LAN/WAN) Experience supporting DNS Security, VPN, and SD-WAN solutions Proven troubleshooting and analytical ability within large-scale enterprise networks Strong documentation and collaboration skills Self-driven, reliable, and adaptable to remote working environments Benefits: Fully remote position within India Work with cutting-edge, in-house developed networking technology Join a company that values deep technical expertise and continuous learning Competitive salary and benefits Opportunity to contribute to a growing, global support function If interested, please submit an updated resume.