Network L3 Support_P_3rd Nov

10 years

0 Lacs

Posted:1 day ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Key Responsibilities:

  • L3 Network Support & Troubleshooting:

  • Provide advanced (Level 3) support for escalated incidents related to Cisco Firewalls, Meraki Switches, and Aruba Wireless networks.
  • Perform deep-dive troubleshooting for routing, switching, wireless, and security-related issues.
  • Analyze root causes and implement permanent fixes for recurring problems.
  • Configuration & Maintenance:

  • Configure, manage, and maintain

    Cisco ASA / Firepower / FTD

    firewalls including VPNs, ACLs, and NAT policies.
  • Manage

    Meraki MS series switches

    —VLANs, trunking, L3 routing, link aggregation, and port security.
  • Deploy and support

    Aruba Wireless

    infrastructure including controllers, access points, and wireless SSIDs.
  • Monitoring & Performance Optimization:

  • Monitor network health using tools like

    Meraki Dashboard

    ,

    Aruba Central

    , and

    SolarWinds

    .
  • Identify and resolve performance bottlenecks and connectivity issues.
  • Optimize configurations to improve reliability, redundancy, and security.
  • Security & Compliance:

  • Manage network security configurations and policies.
  • Conduct periodic audits and ensure compliance with organizational security standards.
  • Collaboration & Documentation:

  • Collaborate with L2 teams for escalations and provide mentoring or training as needed.
  • Maintain updated documentation on configurations, network diagrams, and standard operating procedures.
  • Technical Skills Required:


    • Firewalls:

      Cisco ASA / Firepower / FTD (Policy Management, VPN, NAT, Access Control)
    • Switching:

      Cisco Meraki MS Series (L2/L3 switching, VLANs, Spanning Tree, EtherChannel)
    • Wireless:

      Aruba Access Points & Controllers (SSID management, radio tuning, roaming, authentication)
    • Routing Protocols:

      OSPF, BGP, EIGRP
    • VPN Technologies:

      IPsec, SSL VPN, Remote Access VPNs
    • Monitoring Tools:

      Cisco Meraki Dashboard, Aruba Central, SolarWinds, PRTG
    • Other:

      DNS, DHCP, SNMP, NTP, QoS, Network Segmentation, HA/Redundancy Concepts


    Qualifications:

    • Bachelor’s degree in Computer Science, Information Technology, or related field.
    • 7–10 years of hands-on experience in enterprise network support (L3 level).
    • Certifications Preferred:

    • Cisco Certified Network Professional (

      CCNP Security / CCNP Enterprise

      )
    • Meraki Certified (CMNA/CMNO)
    • Aruba Certified Mobility Professional (

      ACMP

      ) or equivalent
    • Strong problem-solving and analytical skills.
    • Excellent communication and documentation skills.

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