Network Infrastructure Manager

Senior Real-Time Collaboration Engineer (Infrastructure)

Reports to: Director of Network Engineering and Unified Communications

Contract (1 Year Remote then Onsite in Pune )

Summary:

Responsible for the implementation, deployment, maintenance, and support of real-time collaboration applications including MS Teams Telephony, MS Teams Meetings, WebEx Meetings, Zoom Meetings and other audio/video technologies

Major Responsibilities: • Design, implement, manages, monitors, supports and troubleshoot Mizuho’s MS Teams deployment including meetings and telephony.

• MS Teams Room and Board
• WebEx Room and Boards
• NEAT Videoconferencing Hardware
• Phones
• 3rd Party Video Conferencing units
• Soft Clients o Web Clients
• Integration with 3rd party real-time collaboration applications such as Cisco UCM, WebEx and Zoom
• Manages vendor relationships and creates purchase orders for new equipment and services
• Liaise with business partner telecom operations on new and existing connectivity
• Strives to ensure that all systems achieve 100% uptime during and outside of business hours

Required Qualifications:

• Bachelor’s degree in Technical or engineering, or computer science or equivalent experience.
• 10+ years of experience supporting web collaboration, telephony, audio, and video in a mission-critical environment.
• Experience with SIP audio/video integration with other 3rd Party SIP applications.
• Experience in MS Teams Telephony and Meeting, WebEx Meetings and Zoom meetings.
• Experience with P2P and multi-point video conferencing
• Experience with industry standard real-time collaboration protocols – SIP, H.323, MGCP, SCCP, H.264, H.265, WebRTC, E.164+
• Understanding of real-time application concepts such as PBX'es, dial plans, VoIP, QoS.
• Ability to work in a fast-paced environment supporting real-time market data and trading.
• Certification and/or training with vendor-neutral or vendor-specific focus.
• Basic understanding of operating system administration (Windows and Linux).
• Basic scripting and automation.
• The ability to solve problems via standard and non-standard methods.
• Organized and methodical testing skills.
• Excellent written and oral communication skills
• Excellent time management and organizational skills.

Tagged Systems:

• OS: Linux & Windows.
• Hardware and Applications: Cisco routers and switches, Cisco CUCM, Cisco Telepresence and Video Units, WebEx, SIP Trunks, Cisco Expressway, Cisco Contact Center, Microsoft Teams, MS Teams, Zoom, NEAT videoconferencing