Mission Program Delivery Coordinator

Job Title: Mission Program Delivery Coordinator

Division: Mission Program Delivery

Reports To: Director of Programs or Executive Director

Type:

Location:

Purpose of the Role:

The Mission Program Delivery Coordinator brings Sri Ashish’s teachings into direct experiential

access by supporting the delivery of retreats, Satsangs, courses, and community programs.

This role serves as a vital bridge between spiritual transmission and operational

excellence—holding sacred space while ensuring systems, platforms, and communications are

clear and responsive.

Key Responsibilities

Program & Event Coordination:

• Coordinate residential and virtual retreats, workshops, and Satsangs (logistics, timelines, registration, participant communication)
• Manage event checklists, volunteer coordination, materials preparation, and on-site or online execution
• Ensure seamless seeker experience across the lifecycle of every event

Course Management:

• Oversee course rollout for the Three-Fold Path (Levels 1–3), ensuring material is well-presented and accessible
• Liaise with content creators and upload finalized versions into the LMS
• Track participation and feedback to help refine learning delivery

Digital Learning Platform & CRM (LMS + HubSpot):

• Work with the Technology Division to maintain the LMS (MemberPress or similar), updating new courses, events, and user access
• Use HubSpot CRM to:

o Manage learner and seeker communication journeys

o Automate emails for course follow-ups, retreat reminders, and feedback collection

o Segment users based on their participation history

Facilitator & Volunteer Support:

• Maintain contact with volunteer facilitators and session leads
• Coordinate schedules, share session plans, collect post-session reflections
• Ensure facilitators are aligned with the Foundation’s non-hierarchical spirit and values

Seeker Experience & Integration:

• Serve as a point of contact for registered participants before, during, and after a program
• Help seekers navigate the material, address logistical questions, and offer resources for deepening
• Maintain a tone of humility, respect, and spiritual discretion in all communication

Content & Communication Management:

• Coordinate blogs, newsletters, and email updates related to programs and events in collaboration with the Communications Team
• Work with HubSpot to manage scheduled sends, segment lists, and measure engagement
• Collaborate with Publications Division to adapt retreat/course content into articles or digital stories

Post-Event Documentation & Reporting:

• Compile attendance data, feedback summaries, and program insights after each retreat/Satsang/course
• Archive teaching content, recordings, and transcripts as per internal guidelines
• Maintain clear records for governance reporting and long-term archival

Collaboration & Reporting:

• Coordinate closely with the:

o Executive Director or Director of Programs for strategic guidance and approvals

o Technology & Digital Platforms Division for LMS, HubSpot, and online presence

o Publications Division for course manuals, journals, and print/digital material

o Community Engagement Team to facilitate post-program follow-ups and seeker integration

o Editorial/Communications Team for blog/newsletter alignment

• Maintain records of program participation, feedback, and key outcomes

Qualifications & Qualities:

Preferred Experience

• Experience in program coordination, event operations, or digital course delivery
• Familiarity with LMS platforms (e.g., MemberPress, Kajabi) and CRMs like HubSpot
• Strong writing and communication skills
• Ability to handle multiple projects calmly and efficiently

Personal Attributes

• Deep respect for the teachings of Sri Ashish and the Three-Fold Path
• Clarity, kindness, and humility in dealing with seekers and team members
• Strong organizational skills with a quiet, steady presence during high-activity periods
• Willingness to work flexible hours (especially during major retreats or launches)

Performance Milestones

• Minimum 3–5 annual retreats and 4+ Satsangs coordinated successfully
• Level 1–3 course rollout and live session support fully operational
• HubSpot automations and CRM workflows implemented for seeker journeys
• Monthly newsletter and regular blog posts published with program updates
• Post-event documentation and learning archives maintained consistently
• All materials and communication reflect spiritual integrity and experiential emphasis