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Microsoft 365 Service Delivery Coordinator

Microsoft 365 Service Delivery Coordinator

Fabric

5 - 7 years

5 - 10 Lacs

pune

Posted:1 day ago| Platform:

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Skills Required

it project coordination microsoft 365 administration microsoft 365 microsoft teams ucaas kpi monitoring o365 agile / scrum ms office communication skills service delivery documentation management incident management microsoft teams ccaas stakeholder management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Application link:https://app.fabrichq.ai/jobs/949e33da-c4f7-4a75-99dc-29a1c745da98

Job Summary:

The Microsoft 365 Service Delivery Coordinator oversees planning, execution, and delivery of projects related to Microsoft 365. The role involves coordinating review meetings, monitoring KPIs, managing incidents, and ensuring effective stakeholder communication. The position requires expertise in Microsoft 365, UCaaS (Teams), CCaaS (Teams), and Microsoft Dynamics 365.

Microsoft 365 delivery, M365 administration, Teams UCaaS/CCaaS, or IT project coordination

Key Responsibilities

Support onboarding process for new entities within Microsoft 365 environment
Coordinate with internal and external delivery teams
Oversee project execution to ensure adherence to quality standards
Perform Agile Scrum Master duties
Identify and mitigate project risks
Maintain clear communication with stakeholders
Monitor project performance and implement necessary adjustments
Maintain comprehensive documentation
Stay informed about latest project management methodologies

Must Have Skills

Microsoft 365 products
Microsoft Teams (UCaaS/CCaaS)
Microsoft Dynamics 365
Agile/Scrum methodologies
Project management
Stakeholder management

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Microsoft 365 Service Delivery Coordinator