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3.0 years

4 - 9 Lacs

hyderābād

On-site

Master-Works is searching for a dedicated and detail-oriented QA Engineer / Lead QA Engineer to join our team. In this pivotal role, you will be responsible for developing and leading the quality assurance strategy for our software products. Your leadership will guide a team of QA professionals to ensure the delivery of high-quality applications that meet customer expectations and industry standards. Location: Hyderabad (5 Days Work from Office) Working Days: Sunday to Thursday Working Hours: 10AM to 6PM Key Responsibilities: Design, develop, and implement comprehensive test strategies and test plans for software projects. Lead the QA team in executing manual and automated testing processes, ensuring thorough testing coverage. Oversee the creation and maintenance of detailed test cases, scripts, and documentation. Coordinate with developers, product managers, and other stakeholders to gather requirements and understand the business logic. Utilize automated testing frameworks and tools to increase test efficiency and effectiveness. Monitor and report on testing progress, defects, and quality metrics to stakeholders. Mentor and train junior QA team members to foster their growth and development. Continuously evaluate testing processes and recommend improvements to enhance product quality. Joining Master-Works means being part of a collaborative environment where your contributions directly influence the quality of our software solutions. Lead our QA efforts to ensure exceptional user experiences and maintain our reputation for excellence. Requirements Bachelor's degree in Computer Science or related field. 3+ years of IT experience with functional testing and automation testing. Expertise in Agile methodologies, mobile automation testing, SQL, and API testing. Hands-on experience with Appium, Selenium, JIRA, and other testing tools. Strong analytical, problem-solving, and communication skills. Ability to collaborate effectively in fast-paced, cross-functional teams.

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8.0 years

3 - 8 Lacs

hyderābād

On-site

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. TITLE Facilities Manager – Technical BUSINESS UNIT Integrated Facilities Management REPORTING TO Operations Manager, IFM DIRECT REPORTS As assigned POSITION GOALS The Facilities Manager – Technical will have responsibility for the management of a wide range of issues, from strategic contracts management to input on day-to-day operations. This Facilities Manager will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from client staff and arrangements pertaining to all operating expenditures. This position will form a part of the team that will provide a professional, value-focused service aimed at meeting or exceeding the client expectations. DUTIES & RESPONSIBILITIES Lead the JLL management team in the delivery of facility management services. Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets. Define the technical, commercial terms and conditions; define the operational scope and develop tender documents for Annual Maintenance Contracts. Conduct competitive tendering exercise and identify suitable specialist subcontractors for the site, carry out comparative analysis and make recommendations to Client on the most appropriate subcontractors. Develop Service Level Agreements and assist the Jones Lang LaSalle procurement department in closing Service Level Agreements between Jones Lang LaSalle and its vendors. Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources. Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors. Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between Client, Jones Lang LaSalle and its subcontractors. Setting annual goals for generating savings in area of such as energy and cost of maintenance operations. Ensure compliance of minimum wages acts for payments and statutory compliance through specialist professionals. Advise Client on future year maintenance budgets as and when requested for. Maintain all records related to the performance of facility management operations on Client site Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings. Ensure that the subcontractors have a planned, structured and solution based approach to the delivery of maintenance services. Analyse call outs to understand trends; undertake strategic initiatives to minimize the same. Scheduled cross feedback from subcontractors and Client staff on our process to improve services level & satisfaction in organisation. Train team members on all Quality policies & procedures. Audit sub contractors on quality of materials & upkeep of the site. Review the performance of Jones Lang LaSalle staff and conduct performance appraisals from time to time. Interface with the Jones Lang LaSalle’s HR department and the Operations Manager and make recommendations for the future trainings given to the site facility management team. Prepare and review the preventive maintenance register on a monthly basis and update the same to Jones Lang LaSalle Account Director. Analyse call outs to understand trends; undertake strategic initiatives to minimize the same. Liaison with the client Finance team Interface with client and Jones Lang LaSalle finance department to raise client billing / invoicing and follow up with the client representatives for the payments. Develop MIS reports for Jones Lang LaSalle’s management team and necessary client reporting. Chair the monthly progress meeting during the absence of operations manager. Duties are in accordance with the Scope of Work & include: General Administration & Management: Client & Business Unit Liaison Team management including Vendor team (onsite personnel) Prepare, submit and review Monthly Report to client Preparation and submission of management reports/analysis as and when required by client Expense tracking oversight and invoice management Assistance to Client - FM for preparation of Annual Budget Formulation and implementation of Policies & Procedures Including Annual Update of Operations Manual Property Services, Routine & Ad-Hoc Maintenance Oversee operation and maintenance of facilities; M&E matters, housekeeping, conference rooms, resolving operational issues, etc Operational Risk Management Update and implement Emergency Response plan; drills etc as required After office hours facilities assistance response Operational Audits and Compliance Escalation of Incidents/Problems Vendor & Contractor Management Evaluate Vendor Procurement & Contracts Administration & Management Moves, Adds & Change Management (MAC) Oversee office churn/internal box moves Description What this job involves: Providing strong leadership from end-to-end Are you a seasoned expert with superior leadership skills? In this position, you’ll fill a pivotal role as the focal point in all things related to facility . You’ll work side-by-side with the head facility services operations in leading and managing the facility, and developing a comprehensive integrated facility management (IFM) programme. Likewise, you’ll build strong working relationships with client . Your job is also to make sure that our suppliers meet or exceed expectations by providing quality services, programmes and initiatives. Furthermore, you’ll be responsible for driving service and cost improvements by promoting the teams’ efficiency and productivity. Managing on-site operations effectively Your focus will be the delivery of services at the site and city level. You’ll also keep track of key metrics and performance, carry out corrective actions, and ensure that all services required of the team are met or exceeded. You will also spend a lot of time attending important meetings with site representatives and suppliers. On top of that, you’ll also see to it that operating guidelines are followed, and that issues and escalations are properly endorsed. Driving excellence among our people JLL’s success story is a testament to our people’s passion for excellence, and your job is to uphold this legacy. As the person in charge, you will mentor team members on their current performance and future developments. Likewise, you’ll see to it that each member goes above and beyond what is expected of the team. Moreover, your job is essential in ensuring regular interactions at a site and country level. Relevant and proven skillset At JLL, we value excellence above all—that’s why we are after the best talents in the industry. If you have five or more years’ experience in IFM leadership, especially in a multinational organisation, then this job is for you. Likewise, an extensive experience of financial or budgetary processes and vendor management may help you land this role. Impeccable leadership The ideal candidate possesses a leadership style that is inclusive, proactive and respectful. You are also a results-driven, change-agile leader with a strong customer service focus. Excellent verbal and written communication skills are also essential for this role, as you’ll constantly deal with both internal and external organisations. To excel in this role, you’ll also need to have outstanding analytical skills, resilience and can-do attitude. Think you can ace this job? We’d love to discuss with you. Health and Safety Ensure compliance with statutory regulations on environment, fire, health and safety standards. Ensure all safety procedures, including Crisis Management/ Business Continuity and Emergency Procedures are maintained at all times. Others Maintain equipment database for site. Develop and implement innovative programs and processes that reduce consumable costs and increase productivity through smart cleaning technologies. Monitor adhoc jobs and project work. Prepare / provide input to the site monthly report to be submitted by FM Employee specification Graduate/ IHM Diploma with minimum of 8 years’ /10 years' experience in Facilities Operations / Hotel Management. EMPLOYEE SPECIFICATIONS B.Tech / Diploma in Electrical Engineering For B.Tech 8-10 years / For Diploma 12-15 years with relevant experience in facilities management Tertiary qualifications in building management and/or business desirable Proven ability to function effectively as part of a team Proven ability to initiate and follow through with improvement initiatives KEY PERFORMANCE MEASURES Meet or exceed best practice in provision of services through contracts Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager. Effective management of the team. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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4.0 years

2 - 7 Lacs

hyderābād

On-site

DESCRIPTION Did you know that over 58% of Amazon’s gross merchandise sales come from independent third-party Sellers on Amazon? The Amazon Marketplace enables over 2 million third-party Sellers in eleven marketplaces to offer their products for sale to Amazon customers across the world. Key job responsibilities This position is for an QAE in Intl Seller Growth org. The position involves working alongside other QAEs to build and execute robust test plans to validate new Amazon products. You will analyze test failures and help root cause failures by analyzing logs and debugging test failures with dev engineers. You'll work with the QA leads to generate test summary reports. You will leverage the existing automation framework to develop scripts and automate test cases to increase test capacity and repeatability. Your participation and feedback in code/design reviews will help enhance our automation framework. As a member of the QA team, you will collaborate with other QAEs to build -up automated regression test capability, enhance debugging and improve test coverage. You will use tools such as Splunk, Anvil, TestRail etc. to enable data analysis, device management, test results update etc. You will document product failures, test procedures, analysis etc. in internal tools such as Jira, Quip, TestRail etc. A day in the life Quality Engineers at Amazon do so much more than just software testing/validations: Will work in an Agile/Scrum environment to deliver on-time, high-quality software Responsible for the quality of development and maintenance of key system features Designs scalable testing frameworks that solve key business problems and contribute to scaling the business Knowledge of professional software engineering practices & best practices for the full software development life cycle, including agile development, coding standards, code reviews, source control management, build processes, testing, and operations Leadership of large-sized technical projects with minimal supervision BASIC QUALIFICATIONS 4+ years of quality assurance engineering experience Experience in automation testing Experience in manual testing Experience as QA lead on medium to large sized projects Bachelor's degree PREFERRED QUALIFICATIONS Experience with at least one automated test framework like Selenium or Appium Experience in gathering test requirements to create detailed test plans and defining quality metrics to measure product quality Experience managing and leading teams across different products and stakeholders. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Job details IND, TS, Hyderabad Systems, Quality, & Security Engineering

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0 years

5 - 6 Lacs

hyderābād

On-site

Company: Qualcomm India Private Limited Job Area: Engineering Group, Engineering Group > Systems Engineering General Summary: Qualcomm’s Audio Systems and R&D team is seeking a talented and highly motivated engineer specializing in the implementation of Digital Signal Processing (DSP) algorithms and Machine Learning (ML) models for next-generation in-vehicle audio experiences. This role involves hands-on development, integration, evaluation, and optimization of advanced audio algorithms on Snapdragon platforms, with an emphasis on ensuring robust, real-time performance in embedded automotive environments. Key Responsibilities: Design, develop, and optimize DSP algorithms for automotive audio applications (e.g., noise reduction, echo cancellation, audio enhancement, Zonal Voice, etc.). Implement Machine Learning models and audio signal processing modules for deployment in embedded systems. Integrate audio algorithms into embedded platforms, ensuring that real-time performance and robustness requirements are met. Use ACQUA, Audio Precision, and other analyzers to objectively assess audio quality. Collaborate with cross-functional teams (hardware, software, systems) for algorithm integration and productization. Perform root cause analysis and debugging of audio system issues, proposing and implementing effective solutions. Document all stages of development, from requirements and specification to implementation and test reports. Stay up to date with the latest advancements in audio DSP, ML, and automotive compliance and standards, and contribute innovative ideas to the team. Requirements: Strong programming experience in Embedded C, real-time DSP. Basic understanding of Python and ML. Proven experience with DSP algorithm design and implementation for audio applications. Hands-on experience working with ACQUA, Audio Precision, or similar audio analysis and measurement tools. Experience with implementing ML models and inference analysis for audio features (desirable). Solid understanding of audio performance metrics and evaluation methodologies. Experience working in embedded and/or automotive environments is a plus. Excellent problem-solving and communication skills. Ability to work independently and in teams across functions and locations. Minimum Qualifications: Masters or PhD in Electronics and Communication, Electrical Engineering, Computer Science (with Signal Processing coursework or experience), or a related field (or equivalent work experience). Preferred Skills: Knowledge of automotive infotainment systems and their audio stack. Familiarity with automotive standards. Familiarity with Qualcomm SDKs and tools. Minimum Qualifications: Bachelor's degree in Engineering, Information Systems, Computer Science, or related field. Applicants : Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail disability-accomodations@qualcomm.com or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries). Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law. To all Staffing and Recruiting Agencies : Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications. If you would like more information about this role, please contact Qualcomm Careers.

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3.0 - 5.0 years

3 - 6 Lacs

hyderābād

On-site

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. Facilities Executive -Soft Services Work Dynamics Job Description JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally. What this job involves: Prioritising the facilities’ needs Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions and facility services are covered. Likewise, you’ll strive for continuous improvement in the process. Shift Registers for Housekeeping Shift Rosters for HK/Pantry/Office boys Client Satisfaction Closure of helpdesk complaints You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients. Daily meeting floor Admins. Meeting End user / Line Managers & Directors for Feedback on improvement areas. Daily Round twice a day corner to corner to entire Facility. Maintain Stock at site related to HK and Pantry Consumables. Follow up weekly Movements and update to SPOC. Follow up for Daily Townhall & Client visit arrangements. Sending Daily, Weekly & monthly reports on timeline. Follow up with Scarp vendors to remove Scrap on time. Daily Manpower reports. Keep a track & Daily updates on Biometrics and Check tool. Sync up with Tech Executives on site for site specific Snags. In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. Achieve Key Performance Indicators and Service Level Agreements targets. To provide administrative support to the Facility Management team. Implementation of client specific app-based tools. In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also oversee creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you? To apply you need to have: Strong knowledge of facility / building / property operations Playing a key role, the ideal candidate holds a Degree or Diploma in Hotel management / Graduate with Building management experience and at least 3 to 5 years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. You have to act as backup / reliver for the resources deployed in the City. Solid background in team management. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives Preferred Skills: - Experience in Facilities Management is required. Strong Customer Service focus Excellent people skills and ability to interact with a wide range of client staff and demands Knowledge of Occupational Safety requirements Strong PC literacy and proven ability to manage daily activities using various systems. Demonstrated experience with continuous improvement initiatives highly desirable Demonstrated experience with client reporting and preparation of reports required. Being Analytical and Meticulous Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures. What we can do for you: At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package. Apply Today! If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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10.0 years

0 Lacs

hyderābād

On-site

JOB DESCRIPTION Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Program Manager Risk and Fraud Migration team, you will play a crucial role in the strategic oversight and success of complex programs. You will align program goals with the overarching business strategy, ensuring all initiatives contribute to the portfolio's success. Your responsibilities include identifying and mitigating risks early, acting as the primary contact for Product Owners and stakeholders, and facilitating clear communication across workstreams. Coordination with other program managers and partners is essential to leverage synergies and promote success. You will oversee high-risk initiatives, monitor progress, and implement best practices to adapt to changing needs. Regular updates to leadership and stakeholders will maintain transparency and accountability. Job Responsibilities: Owns one or more Product portfolios ensuring full accuracy, management and alignment with Product Owner. Supports Product Owner with portfolio planning, demand intake and business case development Leads and program manages overall program from initiation to closure, ensuring alignment with the firm's strategic goals and priorities. Facilitate discovery sessions to explore options, and gain alignment on the preferred solution. Outlines and maintains a comprehensive plan of delivery, taking into account any dependency or alignment needs with other project/ programs. Identifies and ensures timely engagement of all required resources throughout the program lifecycle. Partners with product, technology, design, content and data teams through Software Development Lifecycle (SDLC). Support the team in trouble-shooting, problem-solving, and identifying tradeoffs. Identify, document and track program status, risks and issues effecting delivery. Develop mitigation strategies and escalate issues, as needed to ensure timely resolution. Ensures program adherence to firm wide guidelines in consultation with Legal, Risk, Control, Compliance. Communicates program status, issues, and risks to stakeholders, including executive leadership, project teams and business partners. Validates and measures outcome and impact to ensure project delivers desired benefit to the organization (financial, regulatory, service delivery and/or efficiency gain). Leads program level calls, as well as Portfolio-level calls (e.g. PMO/Product Quad Alignment calls) and other meetings as required. Required Qualifications, Capabilities and Skills: 10+ years in Project Management, including 3+ years in Program Management or equivalent experience. Ability to align program goals with organizational objectives and make decisions that support long-term success. Analyze data, trends, and metrics to make informed decisions. Ability to lead discovery sessions, requirements, use case workshops, and solutioning sessions. Clear communicator who can efficiently present concise verbal and written summaries, lead decision discussions, and gain consensus from stakeholders. Experience in leading cross-functional teams, fostering collaboration, and motivating teams towards project goals Flexibility to navigate uncertainties and adjust plans as needed in dynamic environments. Effective communication with stakeholders at all levels, managing expectations, and resolving conflicts. Ability to manage and prioritize multiple channels of complex work and information, bringing teams together for constructive collaboration. Oversee and manage one or more Chase Risk product portfolios of complex programs, including multiple high-risk, multi-thread initiatives. Manage the broader strategic perspective and overall success of the portfolio and program of work, not just individual projects. Identify, escalate, and mitigate risks and blockers. Preferred Qualifications, capabilities and skills: PMP certification; Agile Certification Program Management experience with complex technology and product initiatives. ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction. The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.

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2.0 years

6 - 9 Lacs

hyderābād

On-site

DESCRIPTION Amazon, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since Jeff Bezos started Amazon in 1995, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer service centers. Today, Amazon offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in Canada, China, France, Germany, Italy, Japan, Spain and United Kingdom and maintain dozens of fulfillment centers around the world which encompass more than 26 million square feet. Amazon’s Last Mile Analytics & Quality team is looking for an enthusiastic, customer obsessed Program Manager to manage projects, implement and improve metrics, work in collaboration with Amazon’s technology, product, business and operations teams to create solutions for our internal and external customers. To be successful in this role, you need a passion for making data driven decisions which will have direct impact on the customer experience. Some keys to your success are the ability to be an effective communicator to various audiences. The ability to remain flexible and adept to learning new tools and systems is instrumental your role on the team. Our environment is deadline driven, fast paced and requires you to be detail-oriented and comfortable interacting or working with multiple teams (business and technical). The ideal candidate has a background of running large, cross-functional projects. The candidate is as comfortable working on high-level strategy and design, as they are rolling-up their sleeves and working on implementation. They have demonstrated the ability to build customized logistics solutions, drive process improvement, standardize procedures and eliminate the root cause of defects within current systems. This job will require strong communication skills while having the ability to work independently in a high pressure, and often ambiguous, work environment. Passion and drive for customer service is a must. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience, and get the right things done. Key job responsibilities Program manage the solution for last mile related problems from identification, scoping and sizing to creating long term solutions in partnership with tech, product, business and operations Define success criteria for programs and audits processes and create/ drive right metrics to track and influence program health Collaborate with multiple teams as a subject matter expert in last mile delivery domain and develop solutions that utilize the highest standards of analytical rigor, data integrity and solves problem for the long term Identify, develop, manage, and execute analyses to uncover areas of opportunity and present written business recommendations Analyze and solve business problems at their root BASIC QUALIFICATIONS 2+ years of program or project management experience PREFERRED QUALIFICATIONS Knowledge of Lean principles and DMAIC methodology Experience in MS Access and SQL Experience in requirement gathering and ability to write clear and detailed requirement document Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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2.0 years

4 - 5 Lacs

hyderābād

On-site

DESCRIPTION About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience – Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Brand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor’s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Key job responsibilities Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. BASIC QUALIFICATIONS 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers PREFERRED QUALIFICATIONS Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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5.0 years

2 - 5 Lacs

hyderābād

On-site

DESCRIPTION About Amazon.com Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Account Management- Vendor Consultant As a Vendor Consultant as part of Paid Selling Partner Services (PSPS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Vendors. SPEG team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor’s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon.com. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, Catalog management, inventory management, finance, operations, and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will conceive, create, and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor’s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor’s business. In addition, you are expected to proactively identify areas for growing Vendor’s business by developing strategies. Work days – Sunday - Thursday Responsibilities Include Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Partnering with the Retail Category Team and managing the vendor relationship by championing the vendor’s needs at Amazon Build communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors Build and execute on a strategic account plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon Work with internal Amazon teams/vendors to improve operational aspects of their business in providing a great consumer experience Conduct deep dive analysis on the handled issues for the vendors and publish recommendations and action plans based on data to improve vendor experience Provide thought leadership around planning, roadmaps and execution Establish long term partnerships with key vendor partners for the group of vendors handled Support the launches of new programs, categories and features Conduct regular WBR, MBRs with the vendors highlight business metric performance and building action plans BASIC QUALIFICATIONS Basic Qualifications and Skills Required An understanding of and passion for e-commerce Language preference - Proficiency in Arabic Work experience is preferred (5+ years). Relevant experience in Vendor management, Sales, post sales, Account Management, and Business Development in managing B2B Business. Exposure to retail buying, retail planning & allocation, product/project management, marketing or e-commerce will be a plus Proven analytical skills and demonstrated ability to manage the business “by the numbers”. Excellent written and oral communication and presentation skills. Ability to express thoughts logically and succinctly. Demonstrated active listening skills, highly consultative and solutions-oriented Operate in a fast-moving and sometimes ambiguous environment with full control and responsibility of achieving business objectives Develop original ideas, approaches, and solutions to typical, unusual or difficult situations or problems Ability to work in teams and ultimately focus on delivering results with high standards Attention to detail and capability to work on multiple projects in parallel PREFERRED QUALIFICATIONS Lean Six Sigma experience. MBA/PGDM qualification. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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8.0 years

3 Lacs

hyderābād

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Are you passionate about redefining how billions of users discover content across Windows? Do you thrive at the intersection of AI, platform extensibility, and user experience? Join us to lead the evolution of the Windows Search Platform. This is a high-impact role shaping the future of content discovery across Windows surfaces from Windows Search experiences embedded in the OS to Copilots and Agents to various first and third-party apps, the platform capabilities you deliver help users find files and content they care about within their workflows quickly and intuitively. You’ll drive innovation in AI integration, extensibility, and developer experiences, working closely with engineering, design, applied science, and partner teams to build a unified, intelligent, and extensible search platform. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Define and drive the vision for seamless, intelligent search experiences across native and third-party surfaces. Evaluate and integrate cutting-edge AI models (semantic, lexical, hybrid) to power search and discovery scenarios. Design extensible platform APIs for 1P and 3P developers to build custom search experiences. Partner with Shell, Copilot, and app teams to deliver cohesive and performant search experiences. Influence technical architecture and long-term platform strategy in collaboration with engineering and applied science. Drive strategic partnerships to align on shared goals, unlock new scenarios, and amplify impact. Define success metrics, track SLT-level KPIs, and lead initiatives that deliver measurable growth and customer impact. Champion Product-Led Growth (PLG) practices: hypothesis-driven development, experimentation frameworks, and data-informed decision-making. Use qualitative and quantitative insights to frame hypotheses, drive experiments, and iterate at speed. Represent the voice of the customer and developer to ensure the platform is intuitive, powerful, and future-ready. Qualifications Required Qualifications: Bachelor's Degree AND 8+ years experience in product/service/project/program management or software development OR equivalent experience. Experience influencing technical architecture and aligning cross-functional teams on complex systems. Proven success designing developer-facing APIs and extensibility models. Deep experience in cross-functional environments and influencing outcomes across diverse teams and senior stakeholders. Solid strategic thinking with the ability to translate vision into execution. Executive communication skills: connect product investments to customer needs and business outcomes. Passion for building not just great products, but also great team culture—collaboration, inclusion, and continuous improvement. Preferred Qualifications: Experience with semantic search, vector databases, or large language models. Experience working with AI/ML-powered experiences, platform services, or large-scale subscription businesses. Exceptional skills in influencing and aligning diverse stakeholders across engineering, design, marketing, research, and business disciplines. Ability to balance big-picture vision with day-to-day execution. #W+DJOBS Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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7.0 years

0 Lacs

hyderābād

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Senior Software Engineer Hyderabad, Telangana, India Date posted Aug 18, 2025 Job number 1858630 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Software Engineering Employment type Full-Time Overview Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. The Data Security team’s mission is to building cloud solutions to support premium features that provide security, compliance, data governance, data loss prevention, and more, in a fully integrated manner from services to clients of Office 365 as well as Windows. We create global scale services to transport, store, secure and manage some of the most sensitive data on the planet and build our services on top of Azure, Exchange and other cloud platforms, and our experiences in Office applications like Outlook. The IDC arm of the team is expanding substantially and is looking for talented and highly motivated engineers. This is an excellent opportunity for anyone who has, or wants to build, expertise in cloud distributed systems, or in security and compliance, or both. Team will be building cloud solutions meeting scales that few companies in the industry are required to support, that leverage state of the art technologies to deliver holistic protection to a planet scale user base. Office 365 is the industry leader in hosted productivity suites and boasts to be the fastest growing business at Microsoft with more than 100 million seats hosted in multiple data centers across the globe. The SCIM Engineering team provides leadership, direction and accountability for application architecture, Cloud design, infrastructures development and end to end implementation. You will independently determine and develop architectural approaches and Infrastructure solutions, conduct business reviews, and operate our production services. Strong collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant and meet the expectations of internal and external customers and users. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications Solid understanding of Object-Oriented Programming and common Design Patterns 7+ years of relevant software development experience and proficient in C# (Java or C++) In-depth knowledge of cloud development (Azure, AWS, Google Cloud) Experience developing and shipping Azure Services is a plus • Experience and involvement with DevOps is a plus Effective communication/collaboration skills, ability to deal with ambiguity and prioritize issues • Collaborating with technical partners to deliver end-to-end solutions • Experience with multithreading and asynchronous processing Experience with CI/CD pipeline using agile practices Ability to quickly ramp up on multiple technology areas Interpersonal skills Confident and articulate in expressing ideas to a mixed audience with varying views and challenges Cultural sensitivity and a proven ability to work with teams and partners across multiple geographies. A sense of personal ownership is required, together with the ability to deliver to tight deadlines while managing internal stakeholder expectations Self-motivated and organized to deliver results Essential qualifications BS or MS degree in Computer Science or Engineering OR equivalent years of work experience. Minimum of 7 years of applicable work experience Responsibilities We are looking for someone who is a highly motivated, self-starter who thrives in a bottoms-up, fast paced, highly technical environment, has a strong customer focus and understands the importance of Live Site, has a demonstrated ability to establish and manage relationships across organizational boundaries, has proven experience dealing with large scale data architecture, operational architecture and or network Architecture and proven experience creating distributed systems tools of moderate-to-high complexity. You will be responsible to perform investigations and investments in complex areas, designing and delivering features end to end - including system architecture, code, deployment, scale, performance and quality, from conception to delivery. Design and implement scalable, reliable, maintainable services Demonstrate strategic understanding of the timing and rationale for design choices, within the scope of work. Consistently contribute key ideas to the product or service design and vision that meets the customer's needs Drive design reviews across the team and apply expertise in available technologies metrics to drive the quality and stability of code Have a sense of pride, commitment, and personal accountability for the service quality, completeness and resulting user experience for the life of the product or service Work closely with geographically distributed team, including Product Managers and developers, to drive key improvements in backend Engineering System. We are looking for someone who shares our passion for building great software for enterprises. You will work in a forward-looking product as part of an agile, collaborative, and cross-discipline team. As a Senior SWE, you will responsible for all aspects of a feature area including design, implementation, performance and quality. You will take such feature areas from ideation to successful global roll out. You will act as a code and design reviewer and mentors’ other engineers. You must be self-driven, proactive, and results oriented. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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4.0 years

4 - 8 Lacs

hyderābād

On-site

DESCRIPTION Amazon Transportation team is looking for an innovative, hands-on and customer-obsessed Business Analyst for Analytics team. Candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, excellent technical skills and should be able to juggle multiple tasks at once. Ideal candidate must be able to identify problems before they happen and implement solutions that detect and prevent outages. The candidate must be able to accurately prioritize projects, make sound judgments, work to improve the customer experience and get the right things done. This job requires you to constantly hit the ground running and have the ability to learn quickly. Primary responsibilities include defining the problem and building analytical frameworks to help the operations to streamline the process, identifying gaps in the existing process by analyzing data and liaising with relevant team(s) to plug it and analyzing data and metrics and sharing update with the internal teams. Key job responsibilities 1) Apply multi-domain/process expertise in day to day activities and own end to end roadmap. 2) Translate complex or ambiguous business problem statements into analysis requirements and maintain high bar throughout the execution. 3) Define analytical approach; review and vet analytical approach with stakeholders. 4) Proactively and independently work with stakeholders to construct use cases and associated standardized outputs 5) Scale data processes and reports; write queries that clients can update themselves; lead work with data engineering for full-scale automation 6) Have a working knowledge of the data available or needed by the wider business for more complex or comparative analysis 7) Work with a variety of data sources and Pull data using efficient query development that requires less post processing (e.g., Window functions, virt usage) 8) When needed, pull data from multiple similar sources to triangulate on data fidelity 9) Actively manage the timeline and deliverables of projects, focusing on interactions in the team 10) Provide program communications to stakeholders 11) Communicate roadblocks to stakeholders and propose solutions 12) Represent team on medium-size analytical projects in own organization and effectively communicate across teams A day in the life 1) Solve ambiguous analyses with less well-defined inputs and outputs; drive to the heart of the problem and identify root causes 2) Have the capability to handle large data sets in analysis through the use of additional tools 3) Derive recommendations from analysis that significantly impact a department, create new processes, or change existing processes 4) Understand the basics of test and control comparison; may provide insights through basic statistical measures such as hypothesis testing 5) Identify and implement optimal communication mechanisms based on the data set and the stakeholders involved 6) Communicate complex analytical insights and business implications effectively About the team AOP (Analytics Operations and Programs) team is missioned to standardize BI and analytics capabilities, and reduce repeat analytics/reporting/BI workload for operations across IN, AU, BR, MX, SG, AE, EG, SA marketplace. AOP is responsible to provide visibility on operations performance and implement programs to improve network efficiency and defect reduction. The team has a diverse mix of strong engineers, Analysts and Scientists who champion customer obsession. We enable operations to make data-driven decisions through developing near real-time dashboards, self-serve dive-deep capabilities and building advanced analytics capabilities. We identify and implement data-driven metric improvement programs in collaboration (co-owning) with Operations teams. BASIC QUALIFICATIONS 4+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with data modeling, warehousing and building ETL pipelines Experience with AWS solutions such as EC2, DynamoDB, S3, and Redshift Experience using SQL to pull data from a database or data warehouse and scripting experience (Python) to process data for modeling Experience developing and presenting recommendations of new metrics allowing better understanding of the performance of the business 4+ years of ecommerce, transportation, finance or related analytical field experience PREFERRED QUALIFICATIONS Experience in Statistical Analysis packages such as R, SAS and Matlab Experience in data mining, ETL, etc. and using databases in a business environment with large-scale, complex datasets Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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5.0 years

5 - 10 Lacs

hyderābād

Remote

Overview: Founded in 1988 and headquartered in Atlanta, Trimont (www.trimont.com) is a specialized global commercial real estate loan services provider and partner for lenders seeking the infrastructure and capabilities needed to make informed, effective decisions related to the deployment, management and administration of commercial real estate secured credit. We do this with a team of 400+ extraordinary Team Members who serve a global client base from offices in Atlanta, Dallas, Kansas City, London, New York and Sydney. We empower our skilled global teams by equipping them with the necessary knowledge and advanced technology, as well as fostering a culture driven by values. This approach helps our teams excel and build meaningful client relationships, while providing the highest quality service and feeling proud of the work they do. Trimont is an innovative firm where visionary professionals come to learn, grow, and thrive with colleagues driven by curiosity and collaboration. Learn: We believe ongoing learning is critical and are focused on providing a work environment where all team members can take ownership of their careers. Grow: We work alongside the largest institutional lenders in the world, overseeing the most significant projects in the industry. This unique opportunity allows us to broaden our skillset and develop our abilities by tackling some of the industry's most challenging and exciting endeavors. Thrive: Our firm is a place where ethics and excellence meet to create an experience that matches our capabilities. There are no limits to what we as team members as an organization, can achieve together. Summary : We are seeking a motivated Scrum Master to facilitate Agile development and ensure the team follows Scrum principles and practices. You will act as a servant-leader to Agile teams, enabling high performance, removing obstacles, and fostering a collaborative, transparent, and self-organizing environment. You will work closely with the product development team to ensure that the work progresses on schedule, within budget, and to the desired level of quality. Additionally, you will serve as a coach and mentor to our team – helping to foster a culture of continuous improvement and ensuring that the team is meeting its objectives consistently. We are an equal opportunity employer and welcome individuals of diverse backgrounds, experiences and ideas to apply for this position. We are committed to creating a dynamic and inclusive work environment that values and celebrates diversity and strives to provide a positive work-life balance for all employees. Responsibilities : Lead complex technology initiatives including those that are companywide with broad impact Facilitate all Scrum ceremonies: Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives. Guide the team in Agile/Scrum best practices and help them continuously improve. Shield the team from external interference and distractions. Remove impediments or guide the team to remove them. Coach the team on self-organization and cross-functionality. Ensure deliverables meet the Definition of Done. Collaborate with Product Owners to manage backlogs effectively. Monitor Agile metrics (e.g., velocity, burn-down/up charts, lead time) to track team performance. Foster an Agile mindset across the organization and promote a culture of continuous improvement. Coordinate with other Scrum Masters for cross-team alignment in scaled Agile environments (e.g., SAFe, LeSS). Required Qualifications : Bachelor’s degree in computer science, Engineering, Business, or related field. 5+ years of experience as a Scrum Master in Agile environments. Strong understanding of Agile frameworks (Scrum, Kanban, XP). Excellent facilitation, conflict resolution, and communication skills. Strong servant-leadership and coaching mindset. Experience using Agile tools (e.g., Jira, Azure DevOps, Rally, Trello). Knowledge of Scrum artifacts and Agile metrics. Desired Qualifications: Knowledge and understanding of technology architecture: leading and designing conceptual, logical and physical architecture Certified Scrum Master (CSM), PSM I/II, or equivalent Agile certification. Experience in SAFe or other scaled Agile frameworks. Exposure to DevOps practices and tools. Technical background or familiarity with software development lifecycle (SDLC). Experience working in hybrid or remote teams. Understanding of Lean principles and value stream mapping. Trimont is an equal opportunity employer, and we’re proud to support and celebrate diversity in the workplace. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please contact us. We are proud to maintain a drug-free policy, ensuring that our community is a secure and productive space for all our team members.

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8.0 years

4 - 7 Lacs

hyderābād

Remote

Job Title: Design Manager Location: Hyderabad, India / Remote, Anywhere in India Celigo is a modern integration and automation platform (iPaaS) on a mission to simplify how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo offers unique tools such as runtime AI and pre-built integrations tailored to resolve the biggest integration challenges, making Celigo incomparably easier to maintain. We're seeking a Design Manager who is proactive and unafraid to own and advocate for an iterative, design process, always driving towards finding simple, easy-to-use, intuitive and elegant solutions for complex design problems. You'll help to define and lead the overall user experience end-to-end from conducting discovery activities into the problem space through to designing the micro interactions that bring our product UIs to life. As a Manager on the team, you'll be at the forefront of shaping our product experiences, owning and driving strategic design decisions for a significant area (or areas) of our product. In addition to your hands-on design and research contributions, you'll also have the opportunity to manage designers, fostering their career growth, ensuring clarity of direction, and elevating our overall design quality and impact. Note: This role requires formal people leadership experience—you'll directly manage and develop designers while setting the tone for quality and team culture. This role will report into the Head of UX Design, Research and Content Strategy based in the US. Key Responsibilities: Human-Centered Design: Create design assets including, but not limited to, customer user journeys, wireframes, visual designs, service blueprints, prototypes, and hi-fidelity detailed designs that capture and convey behaviors and design implementation details. Demonstrate a proven approach to discovering and mapping user needs, experiences, and customer user journeys. Advocate for user-centered design by prioritizing user research and data-driven insights over subjective feedback, ensuring design decisions are rooted in user needs and behaviors. Act as a champion and advocate for good user experience, sharing best practices and demonstrating curiosity about customer needs and behaviors. Wear many hats—whether undertaking Design Research activities with customers, reviewing designs with the team, defining micro-interactions, or crafting UI components for our design system. User Research: Ability to undertake thoughtful, iterative user research to validate product concepts and hypotheses early and frequently, with or without the support of a dedicated researcher. Skilled at transforming research insights into practical design solutions, determining ideal timing, and maximizing the impact of research efforts. Effectively utilize user research findings and usage metrics to guide and improve design decisions. People Management: Provide clear guidance, inspiration, mentorship, coaching, feedback, and advocate for both craft and career development of the designers you manage. Help designers develop a wide array of hard and soft skills based on their career goals and what the team needs. Establish clear ways to break down, track, and communicate the work and progress of your reports, ensuring alignment with goals, product priorities, and design timelines. Proactively lead design feedback sessions to ensure alignment on product and customer objectives, leveraging user research insights to facilitate and promote constructive critique of design work. Collaborate closely with product managers, engineers, content strategists, designers, and researchers to refine, iterate on, and validate design solutions. Positively shape design team culture through collaboration and continuous process improvement. Mindset and Attention to Detail: Balance high design standards with a practical ability to monitor workstreams, helping the team stay productive and unblocked. Maintain a high bar for usability, accessibility (WCAG), beauty, quality, and consistency by applying best practice design UCD principles and adhering to our design system. Help to accelerate team efficiency by improving processes and workflows within the design team and broader cross-functional teams. Sweat the small stuff—understand that the little details are what make people love a product. Be a big-picture thinker—connect the dots as part of a larger system and broader product ecosystem considering consistency and usability. Stay current with emerging tools and techniques, including AI-powered design tools, to optimize team workflows and amplify design output. Qualifications: 8+ years of experience designing delightful user experiences and a portfolio showing your processes and deliverables. We are interested in learning how you approach problems and think through them. Minimum 3+ years of formal people management experience, including performance management, goal setting, and career development for direct reports. Demonstrated experience creating responsive designs aligned with UX best practices. Proven ability to clearly present, justify, and defend design decisions to stakeholders. Experience with contributing to and consuming component-based design systems. Expertise in Figma/FigJam and related UX design, research, and rapid prototyping tools. Strong attention to detail, problem-solving skills, and excellent verbal and written communication. Significant experience designing complex B2B applications or SaaS products using agile and iterative methods founded in continuous learning. Strong focus on usability, efficiency, and simplifying complex problems. Solid background in information design, UX heuristics, and user-centered software design. Natural ability to build strong relationships within your team and across functions. Be a team player – collaborative, humble, hardworking, egoless and willing to roll up your sleeves and do whatever it takes to help others be successful. Confident design leader and communicator capable of navigating dynamic, ambiguous situations. Relentless driven to deliver smart, delightful solutions aligned with customer needs and company goals. Actively seeks and offers candid, constructive feedback with curiosity, humility, and openness. Takes ownership, cultivating a sense of responsibility within both the design team as well as the wider product org. Preferred Qualifications Bachelor's/University degree, Master's degree in HCI or design related field, with an emphasis on user experience, interaction design, or visual design a plus. Experience with motion design, HTML, CSS, JS and other front-end technologies, is a plus. Strong understanding of how artificial intelligence (AI) and machine learning (ML) can inform design decisions, improve interactions as well as enhance and personalize experiences. Strong understanding of how artificial intelligence (AI) can enhance design workflows—e.g., using AI for rapid prototyping, design system scaling, or content generation—to drive efficiency without sacrificing quality. Why Celigo? Number one solution for the fourth consecutive quarter in the G2 Winter 2025 iPaaS report. Celigo is a Visionary in the 2024 Gartner Magic Quadrant for iPaaS, a 2024 Gartner Customer Choice for iPaaS, a G2 iPaaS Leader, and a recognized leader in AI. Remote-first culture Competitive compensation High-growth, collaborative, and inclusive work environment Starting with your first year, we offer 3-weeks of vacation, wellness days, and holidays to recharge and spend time with family and friends Generous benefits package Monthly tech stipend Recognition opportunities Diversity, Equity, Inclusion, and Accessibility As a company, one of the values we hold most dear is fostering a safe, collaborative environment to bring out the best in us, so we created our Taking a Stand Initiative. Our TAS initiative is a volunteer committee open to all Celigans, with strong representation from underrepresented voices within our company. We believe, unequivocally, that everyone deserves to be in a place where they feel welcome as they are. Learn more about Taking a Stand. Celigo is proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, color, ancestry, national origin, religion, creed, age (40 and over), disability (physical or mental), sex, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity, gender expression, medical condition, genetic information, marital status, condition (associated with cancer, a history of cancer, or genetic characteristics) military and veteran status, or any other characteristic protected by applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Employees and applicants are also protected against retaliation. Consistent with federal and applicable state laws, acts of retaliation against an employee or applicant who engages in protected activity, such as reporting discrimination or harassment or participating in the EEO process, whistleblowing, or the exercise of any appeal or grievance right provided by law will not be tolerated by Celigo.

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5.0 years

4 - 10 Lacs

hyderābād

Remote

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: As a Senior Machine Learning Engineer, you will be a core contributor to the design, development, and optimization of AI and GenAI solutions within ServiceNow’s Agentic Engineering platform team. You will work on building scalable LLM-powered applications, focusing on agent memory, orchestration, and evaluation frameworks that power next-generation AI agents. This role is ideal for engineers who thrive on hands on coding, solving complex problems, and experimenting with the latest AI/ML technologies to deliver impactful business solutions. Key Responsibilities Design, implement, and optimize LLM pipelines using frameworks such as LangChain, LangGraph, and OpenAI/Anthropic APIs. Write clean, efficient, and scalable code in Python and Java, applying best practices in ML engineering and enterprise application development. Develop and refine prompt engineering strategies and agent reasoning workflows to improve accuracy and reliability. Build and maintain evaluation frameworks for measuring model performance, including custom metrics for agent instructions and reasoning. Debug, profile, and optimize inference pipelines for latency and cost efficiency at scale. Collaborate closely with data scientists and product teams to translate business needs into technical implementations. Contribute to end-to-end development from prototyping to production deployment in enterprise environments. Stay current with the latest advancements in LLMs, agentic AI, and orchestration frameworks, applying new techniques where beneficial. Qualifications To be successful in this role you have: 5+ years of hands on experience in ML/AI engineering, with a strong focus on building and deploying AI/GenAI applications. Proficiency in Python (ML libraries, GenAI/LLM frameworks) and Java (enterprise application development, OOP). Practical experience developing with LLM frameworks such as LangChain, LangGraph, and vendor SDKs/APIs (OpenAI, Anthropic, etc.). Strong skills in prompt engineering and designing agentic reasoning pipelines. Solid understanding of ML evaluation techniques and experience in implementing model monitoring & metrics. Proven ability to debug and optimize inference pipelines for performance and cost efficiency. Strong problem solving skills with the ability to work in fast paced, agile development environments. Bonus: Contributions to open-source projects, blogs, or technical papers in LLM/GenA Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

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5.0 - 10.0 years

0 Lacs

chennai, tamil nadu, india

On-site

🧾 Job Title: Associate Project Manager – Banking Domain 📍 Location: Chennai (Work from Office) 🕓 Experience: 5 to 10 Years 📄 Employment Type: Full-time | Permanent Role Overview: We are seeking a motivated and experienced Associate Project Manager to oversee and deliver high-impact projects in the banking and fintech domain . You will play a key role in planning, coordinating, and executing projects in collaboration with internal teams and clients. Your ability to manage timelines, align cross-functional teams, and ensure compliance with financial regulations will be essential to the success of this role. Key Responsibilities: Define project scope, goals, and deliverables that align with client and stakeholder expectations. Develop and manage detailed project plans using Agile and Waterfall methodologies, ensuring on-time and within-budget delivery. Serve as the primary point of contact for clients, maintaining clear and consistent communication throughout all project phases. Lead and coordinate cross-functional teams including Product, Engineering, QA, and Client Success . Facilitate project ceremonies such as sprint planning, daily stand-ups, retrospectives, and stakeholder meetings. Proactively identify risks and issues, and implement mitigation strategies as needed. Ensure full project documentation and compliance, especially in accordance with RBI and other fintech regulatory standards. Oversee project closure activities including documentation, handovers, and post-project reviews. Track and report project performance using key metrics, dashboards, and executive updates. Align technology teams with business goals, particularly in areas such as API integrations , digital banking , payment systems , and financial data processing . Required Qualifications & Skills: Bachelor's degree in Engineering, Computer Science, Finance , or a related field. 5–8 years of proven experience in project coordination or project management , preferably within fintech, lending, card systems, digital banking , or financial services . Strong understanding of the Software Development Lifecycle (SDLC) and fintech/banking regulatory requirements. Proficiency in tools like Jira, Confluence, Trello , or Microsoft Project . Excellent communication, interpersonal, and stakeholder management skills. Ability to manage multiple priorities with attention to detail in a fast-paced environment. Preferred Qualifications: Professional certifications such as CAPM, PMP, PRINCE2 , or Certified Scrum Master . Knowledge of RBI regulations , digital KYC , UPI , NEFT , or payment gateway integrations . Familiarity with client onboarding processes , banking APIs , or financial transaction systems . Why Join Us? Be part of a forward-thinking fintech company driving innovation in financial services. Lead and contribute to cutting-edge technology projects with real-world impact. Collaborative and inclusive workplace that values continuous learning and growth. Competitive salary and comprehensive employee benefits. 🚫 Note: Only candidates with relevant experience in project management within the banking or fintech domain should apply.

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6.0 years

2 - 8 Lacs

hyderābād

Remote

Service Engineering II Hyderabad, Telangana, India Date posted Aug 19, 2025 Job number 1856235 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Software Engineering Discipline Service Engineering Employment type Full-Time Overview Are you passionate about cloud computing, obsessed with customer experience, and driven to resolve complex issues under pressure? Do you thrive in high-stakes, live environments and want to play a pivotal role in ensuring the reliability of Microsoft’s cloud platform? If so, the Azure Customer Experience (CXP) team has the opportunity for you. Microsoft Azure is one of the most exciting and strategic products at Microsoft—powering mission-critical workloads for enterprises, governments, and startups around the world. Azure delivers on-demand, hyper-scale infrastructure and platforms via Microsoft's global data centers, enabling customers to build, host, and scale their applications with confidence. The Customer Reliability Engineering (CRE) team within Azure CXP is a top-level pillar of Azure Engineering responsible for world-class live-site management, customer reliability engagements, modern customer-first experiences for scale, and drives deep customer insights and empathy into the broader Azure Engineering organization. Our “no dead-end’s” philosophy ensures that every customer, regardless of size or scale, can realize their full potential through the Microsoft Cloud We are seeking decisive and experienced Service Engineers for Live Site Issues, Problem Management and driving Customer reliability space. This role is accountable for enhancing the customer experience across Azure, including First Party Services. The ideal candidate will demonstrate strong breadth in managing complex, highly available services, paired with deep technical expertise in Azure Core Services and their inter dependencies. You will work closely with Customers, First Parties, Customer Support, Livesite, and Engineering teams to deliver critical, customer-facing features. Success in this role requires the ability to influence and collaborate across many Azure servicing teams to ensure customer needs are met. In addition, this role includes on-call responsibilities for managing and resolving complex multi-service outages. It requires the ability to remain effective under pressure, apply broad technical and analytical skills, and coordinate seamlessly with internal service teams and stakeholders. Strong communication skills—both written and verbal—are essential. You will also lead the evolution of Azure's Incident Management practice through Post-Incident Reviews, process development, and system automation. By leveraging telemetry and metrics, you will identify and drive platform-wide improvements with global impact. You’ll be the single point of command and control during high-severity incidents, orchestrating cross-functional engineering, operations, and communications to minimize impact, restore services quickly, and protect the trust of our global customer base. This role offers a unique opportunity to make immediate impact, improve systems at scale. Qualifications Required Qualifications: 6+ Yrs of experience in roles cloud operations, incident response, SRE or large-scale system engineering preferably in platforms like Azure, AWS, or GCP. Must have Service Engineering experience in a 24 x 7 x 365 enterprise environments Exceptional command-and-control communication skills—able to drive clarity and direction with customers - internal Microsoft stake holders and third-party vendors during ambiguity and chaos. Deep understanding of cloud architecture patterns, microservices, and containerization. Demonstrated ability to make decisions quickly, under pressure, and with limited data—without compromising long-term reliability. Familiarity with monitoring and observability tools (e.g., Grafana, Prometheus, Datadog, Splunk, New Relic). Contribute to Implement observability frameworks to proactively detect performance bottlenecks. Strong knowledge of CI/CD pipelines, container orchestration (Kubernetes, Docker), and infrastructure as code (Terraform, ARM, Bicep). Familiarity with AI/ML frameworks and cloud AI services. Experience implementing AI-driven monitoring, alerting, and remediation systems Fluency in one or more automation languages (PowerShell, Python, CLI etc.) Understanding ITIL or other incident management frameworks is a must. Understand High Availability, Disaster Recovery, Business Continuity, Performance Tuning Demonstrates strategic thinking, quantitative and analytical skills, team leadership, and collaboration Excellent problem resolution, judgment, negotiating and decision-making skills Desired Strong knowledge of Windows Platform or Linux, developer tools and ability to diagnose and debug user code Effectively manage and prioritize multiple tasks in accordance with high level objectives/projects. Excellent communication skill (written + verbal) in English , especially in high-pressure scenarios. Ability to communicate with a variety of audiences; including high-profile customers, executive management, and engineering teams. Experience with Azure, AWS, or GCP core services and their interdependence. Bachelor’s or master’s degree in computer science, Information Technology or equivalent experience Preferred Qualifications: 6+ Years of demonstrated experience as an Incident Commander or Crisis Manager for critical, high-severity incidents in high-availability, distributed environments. Experience with SRE (Site Reliability Engineering) principles and practices. Exposure to chaos engineering, fault injection, or high availability architecture. AI/ML Experience: [Beginner to Intermediate] Familiarity with how AI/ML models are integrated into cloud infrastructure and their potential failure modes. Experience using AI-powered tools for incident analysis, log correlation, or predictive alerting. An understanding of the challenges and risks associated with AI/ML systems in a production environment. Certifications: Relevant cloud certifications (e.g., AWS Certified DevOps Engineer, Azure Solutions Architect, GCP Professional Cloud Architect). Certifications in ITIL, SRE, or other relevant frameworks. Every day, our customers stake their business and reputation on our cloud. You can help #AzCXP provide our customers with the world-class cloud services they need to succeed. #azcre Responsibilities To be successful in this role, you must have a great track record of customer compassion, an engineering mindset, an innate aptitude for agility, and technical excellence in software engineering. Collaborate closely with Engineering/PM to ensure the availability, performance of Live Site and the satisfaction of our customers Manage high-severity incidents (SEV0/SEV1/SEV2) across Azure services, serving as the single point of accountability to ensure rapid detection, triage, resolution, and customer communication. Act as the central authority during live site incidents, driving real-time decision-making and coordination across Engineering, Support, PM, Communications, and Field teams. Provide calm, decisive leadership in crisis situations. Promote a customer-first culture by prioritizing availability, reliability, and platform trust in every response. Participate in the on-call rotation. Analyze customer-impacting signals from telemetry, support cases, and feedback to identify root causes, drive incident reviews (RCAs/PIRs), and implement preventative service improvements. Drive continuous improvement of the Azure platform by incorporating learnings from live site events and customer feedback, ensuring improved reliability, observability, and supportability. Collaborate closely with Engineering and Product teams to influence and implement service resiliency enhancements, auto-remediation tools, and customer-centric mitigation strategies. Identify and advocate for customer self-service capabilities, improved documentation, and scalable solutions that empower customers to resolve common issues independently. Contribute to the development and adoption of incident response playbooks, mitigation levers, and operational frameworks aligned to real-world support scenarios and strategic customer needs Contribute to the design of next-generation architecture for cloud infrastructure services with a focus on reliability and strategic customer support outcomes. Build and maintain cross-functional partnerships, ensuring alignment across engineering, business, and support organizations. Be data-driven and results-focused, using metrics to evaluate incident response effectiveness and platform health. Bring an engineering mindset to operational challenges, balancing agility, scalability, and technical excellence. Exhibit strong cross-team collaboration, engineering mindset, and results-oriented execution under pressure Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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0 years

2 - 3 Lacs

hyderābād

On-site

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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5.0 years

8 - 10 Lacs

hyderābād

On-site

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Primary Responsibilities: Requirements Gathering & Documentation: Collaborate with product managers and marketing partners to gather, analyze, and document business requirements Translate stakeholder needs into clear, actionable user stories and acceptance criteria Support and organize the intake process for new requests, enhancements, and maintenance tasks Help triage and prioritize work based on business value and urgency Cross-Functional Coordination: Act as a liaison between technical and non-technical teams to ensure alignment and timely delivery across OGA and US teams Reporting & Metrics: Assist in setting up and maintaining dashboards and reports in tools like Aha! and Rally Support sprint reviews and leadership updates with relevant data, insights, and visualizations Process Improvement: Identify opportunities to improve workflows, documentation standards, and reporting practices Contribute to the evolution of team practices and agile maturity Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications: Undergraduate degree or equivalent experience 5+ years of experience as a Business Analyst, Product Analyst, or Digital Product Manager in a web or digital marketing environment Solid understanding of Agile methodologies Proficiency with tools such as Aha!, Rally, JIRA, or similar platforms Proven excellent communication, facilitation, and organizational skills Demonstrated ability to manage multiple priorities in a fast-paced, collaborative environment Preferred Qualifications: Experience working with marketing teams or on customer-facing web platforms Experience supporting roadmap planning and executive reporting Familiarity with reporting tools and basic data visualization Understanding of UX/UI principles or content management systems (CMS) At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. #GEN

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0 years

3 - 5 Lacs

hyderābād

On-site

DESCRIPTION NOTE - This is a Fixed Term contractual role Quality Specialists play a vital role in establishing and maintaining comprehensive quality frameworks across our operations. Their primary responsibility begins with developing robust quality strategies in collaboration with customers and CPMs, encompassing metrics, audit approaches, and specific targets for each workflow. When quality issues arise, these specialists create prescriptive actions, examining data patterns to formulate effective solutions. They maintain a continuous improvement cycle by managing a critical feedback loop between operations and customers, drawing insights from multiple sources including quality auditors, side-by-side observations, and metric analysis. Through regular side-by-side sessions, they identify opportunities for workflow enhancement and quality improvements. The specialists serve as key escalation points for customer concerns, providing strategic recommendations based on their deep understanding of processes. They consistently evaluate quality tools, suggesting refinements to enhance effectiveness, while simultaneously maintaining and updating process documentation to ensure standardization and clarity across all workflows. This comprehensive approach ensures quality remains at the forefront of our operational excellence. Key job responsibilities Define and implement quality metrics for established workflows Create prescriptive actions for quality issues Partner with customers, operations and internal support teams to optimize workflow quality Conduct side-by-sides to identify opportunities for workflow enhancement and quality improvements Analyze data trends and develop solutions Monitor quality performance and coach operations teams Create and maintain quality metrics reports Handle customer escalations and recommendations Evaluate and suggest improvements for quality tools Support process documentation and implementation BASIC QUALIFICATIONS * Business English proficiency * Intermediate Excel skills (VLOOKUPS, PIVOTS, formulas) * Experience in Machine Learning/Data Labeling • Strong process expertise in data services * Experience in coaching and process improvement * Analytical and problem-solving capabilities PREFERRED QUALIFICATIONS Experience with speech or language data preferred Ability to work in ambiguous environments Project management experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

4 - 9 Lacs

hyderābād

On-site

General Information Locations : Hyderabad, Telangana, India Role ID 209316 Worker Type Regular Employee Studio/Department EA Studios - Quality Verification Work Model Hybrid Description & Requirements Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. Job Title: Development Manager - Live Quality Verification Location: Hyderabad, India Team: SONAR About Us: Join Electronic Arts, a global leader in digital interactive entertainment. We create next-level experiences that inspire players worldwide. Here, everyone is part of the story, contributing to a community connected across the globe. We foster environments where creativity thrives, new perspectives are welcomed, and every team member helps make play happen. Our Quality Verification (QV) team is a crucial part of the development process, supporting all EA games across all platforms by delivering insights that help optimize quality and elevate gameplay. The Role: Are you passionate about ensuring the highest quality for top-tier PC and console games? Do you excel at leading teams and managing complex projects in a live service environment? As a Development Manager in our Hyderabad office, you will play a vital role within our Central Quality Verification team. You will oversee QV efforts for multiple projects, focusing specifically on the live service phase. Your leadership will be key to maintaining the quality, stability, and overall player experience for millions of players enjoying EA's diverse portfolio of games. You will act as a guardian of live quality, guiding your teams to identify issues, verify fixes, and ensure our live games meet EA's high standards. What You'll Do (Responsibilities): Live QV Project Oversight: Manage the planning and execution of Quality Verification strategies for multiple global game projects during their live service phase. Team Leadership & Mentorship: Lead, mentor, and develop a team of QV professionals, fostering a collaborative and inclusive environment. Monitor team performance, conduct reviews, and support career development. Process Improvement: Drive the evolution and improvement of live QV practices, identifying opportunities for increased efficiency, effectiveness, and predictability within your teams. Stakeholder Collaboration: Work closely and effectively with internal development teams, Live Operations/SONAR, central technology teams, and other QV departments globally. Clearly communicate status, risks, and priorities. Live Health Monitoring: Oversee the processes for monitoring the health and stability of live game services, ensuring critical issues impacting players are identified and escalated rapidly. Issue Management: Guide the team in the investigation, documentation, and tracking of complex issues found in the live environment, ensuring clarity and accuracy in reporting (e.g., using JIRA, Hansoft). Risk Assessment & Mitigation: Proactively identify quality risks within live services and work with partners to develop mitigation plans. Data-Driven Decisions: Utilize quality data, metrics, and player feedback analysis to inform QV strategies, report on project health, and drive improvements. What You Bring (Requirements & Skills): Required: Proven experience in Quality Assurance/Verification within the games or software industry, with significant exposure to live service operations. Demonstrated experience in a leadership or management role, including people management. Strong understanding of software development lifecycles, QA methodologies, and live service management. Experience with game development (PC, Console, Mobile). Excellent project management skills, with the ability to manage multiple projects simultaneously. Exceptional communication, collaboration, and stakeholder management skills. Strong analytical and problem-solving abilities. Experience building and motivating teams. Commitment to fostering a diverse and inclusive team culture. Advanced English proficiency (written and verbal). Nice-to-Haves (Bonus Points): Experience working within a central team supporting multiple products. Familiarity with various EA franchises and game engines. Experience with bug tracking software (JIRA, Hansoft, etc.). Experience with test automation strategies and tools relevant to live services. Bachelor's degree or equivalent industry experience. Why Join Us? Be a key leader in ensuring the quality of diverse, high-profile HD games enjoyed by millions globally. Directly impact player satisfaction across EA's live service portfolio. Work in a dynamic, collaborative, and international environment based in Hyderabad. Lead and develop talented QV teams. Opportunity for significant growth and development within the Quality Verification and Development Director career paths at EA. Benefit from EA's holistic approach to employee wellness, including competitive benefits packages tailored to local needs. Ready to lead quality for the future of play? If you are a skilled leader passionate about game quality, experienced in live services, and ready to guide teams overseeing multiple HD titles, we encourage you to apply! Join the SONAR team in Hyderabad and help us deliver the best possible experiences to our players. About Electronic Arts We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

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2.0 - 3.0 years

0 Lacs

hyderābād

On-site

Premier Acquisition Manager – Business Banking KRAs:  Responsible for Achieving the Business Objectives of the Retail Liabilities Sales Team for the branch and meet the Value, Volume and channel Productivity metrics  Responsible for generation of revenues through sale of CA, X-Sell and Third Party Products like Insurance  Responsible for Sourcing High Value CA customer’s along with entire Family Banking relationships  Penetration of Business Banking products like CMS/POS/Beat services to CA customer.  Sources new to bank customers through external individual efforts and acquisition channel Desired Candidate Profile:  Customer orientation  High energy levels with a motive to succeed  Had managed & Sourced Business Banking customer’s  Background in order of preference Banking, Financial Services  Graduate: 2-3 years of experience  Post Graduate: 2 -3 years of experience  Age Limit : 30 Years

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0 years

2 - 3 Lacs

hyderābād

On-site

DESCRIPTION TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist A Trans Ops Specialist at TOC facilitates flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses) and resolves any potential issues that impacts customer experience and business continuity. Trans Ops Specialist at TOC works across two verticals – Inbound and Outbound operations. Inbound Operations deals with Vendor/Carrier/FC relationship, ensuring that the freight is picked-up on time and is delivered at FC as per the given appointment. Trans Ops Specialist on Inbound addresses any potential issues occurring during the lifecycle of pick-up to delivery. Outbound Operations deals with FC/Carrier/Carrier Hub relationship, ensuring that the truck leaves the FC in order to delivery customer orders as per promise. Trans Ops Specialist on Outbound addresses any potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises. A Trans Ops Specialist provides timely resolution to the issue in hand by researching and querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive Customer Experience without compromising on time. The candidate should have the basic understanding of Logistics and should be able to communicate clearly in the written and oral form. Trans Ops Specialist should be able to ideate process improvements and should have the zeal to drive them to conclusion. Responsibilities include, but are not limited to: Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed is a plus. Develop and/or understand performance metrics to assist with driving business results. Ability to scope out business and functional requirements for the Amazon technology teams who create and enhance the software systems and tools are used by TOC. Must be able to quickly understand the business impact of the trends and make decisions that make sense based on available data. Must be able to systematically escalate problems or variance in the information and data to the relevant owners and teams and follow through on the resolutions to ensure they are delivered. Work within various time constraints to meet critical business needs, while measuring and identifying activities performed. Excellent communication, both verbal and written as one may be required to create a narrative outlining weekly findings and the variances to goals, and present these finding in a review forum. Providing real-time customer experience by working in 24*7 operating environment. A day in the life About the hiring group Job responsibilities A day in the life About the hiring group Job responsibilities BASIC QUALIFICATIONS Bachelor’s degree 10-24 months of work experience. - Good communication skills - Trans Ops Specialist will be facilitating flow of information between external teams Proficiency in Advanced Excel (pivot tables, vlookups) Demonstrated ability to work in a team in a very dynamic environment PREFERRED QUALIFICATIONS Logistics background and lean/six sigma training is a plus Proficient in SQL Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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0 years

0 Lacs

telangana

On-site

About Chubb Chubb is a world leader in insurance. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients. The company is defined by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength and local operations globally. Parent company Chubb Limited is listed on the New York Stock Exchange (NYSE: CB) and is a component of the S&P 500 index. Chubb employs approximately 40,000 people worldwide. Additional information can be found at: www.chubb.com. About Chubb India At Chubb India, we are on an exciting journey of digital transformation driven by a commitment to engineering excellence and analytics. We are proud to share that we have been officially certified as a Great Place to Work® for the third consecutive year, a reflection of the culture at Chubb where we believe in fostering an environment where everyone can thrive, innovate, and grow With a team of over 2500 talented professionals, we encourage a start-up mindset that promotes collaboration, diverse perspectives, and a solution-driven attitude. We are dedicated to building expertise in engineering, analytics, and automation, empowering our teams to excel in a dynamic digital landscape. We offer an environment where you will be part of an organization that is dedicated to solving real-world challenges in the insurance industry. Together, we will work to shape the future through innovation and continuous learning. Reporting to the VP COG ECM enterprise Forms Portfolio Delivery Manager, this role will be responsible for managing and supporting Implementation of a new Document solution for identified applications with the CCM landscape, in APAC. OpenText xPression and Duckcreek has been the corporate document generation tool of choice within Chubb. But xPression going end of life and be unsupported from 2025. A new Customer Communications Management (CCM) platform – Quadient Inspire - has been selected to replace xPression by a global working group and implementation of this new tool (including migration of existing forms/templates from xPression where applicable). Apart from migrating from xPression, there are multiple existing applications to be replaced with Quadient Inspire The role is based in Hyderabad/India with some travel to other Chubb offices. Although there are no direct line management responsibilities within this role, the successful applicant will be responsible for task management of Business Analysts and an Onshore/Offshore development team. The role will require the ability to manage multiple project/enhancement streams with a variety of levels of technical/functional scope and across a number of different technologies. Position Details: Job Title: Technical Lead Function/Department: SQL, Data Analysis Location: Hyderabad / Bangalore Employment Type: Full Time Reports To: Eti Sharma Roles and Responsibilities Gather, understand and document detailed business requirements using appropriate tools and techniques. Identify, evaluate and implement external services and tools to support data validation and cleansing. Processing confidential data and information according to guidelines. Collaborate with internal and external stakeholders to understand and validate data requirements, ensuring accurate reporting. Establish and monitor KPIs and other metrics to measure business performance. Monitor and audit data quality and ensure to maintain data quality standards as per the best practices. Manipulate, analyze and interpret complex data sets as per the business need. Produce visualizations and reports (using tools like Tableau, Power BI, and SQL) and present findings to both technical and non-technical stakeholders in a clear, actionable manner. Supporting the data warehouse in identifying and revising reporting requirements. Supporting initiatives for data integrity and normalization. High-level experience in methodologies and processes for managing large-scale databases. Demonstrated experience in handling large data sets and relational databases. Understanding of addressing and metadata standards. Ability to analyze existing tools and databases and provide software solution recommendations. Data Analyst Requirements: Technical Skills: Strong understanding of database, ETL/DWH concepts Should be proficient in SQL querying. Having knowledge on programming languages like Python or R will be an added advantage. Excel and data visualization tools like Qliksense or Power BI will be an added advantage Familiarity with database management systems and cloud platforms (such as AWS or Azure) will be an advantage. Bachelor’s degree from an accredited university or college in computer science. Work experience as a data analyst or in a related field. Good communication and presentation skills, both written and verbal, especially for explaining complex data to non-technical stakeholders. Teamwork and collaboration skills. Analytical thinking and problem-solving abilities. Strong attention to detail and accuracy. Soft Skills: Bachelor’s degree from an accredited university or college in computer science. Work experience as a data analyst or in a related field. Good communication and presentation skills, both written and verbal, especially for explaining complex data to non-technical stakeholders. Teamwork and collaboration skills. Analytical thinking and problem-solving abilities. Strong attention to detail and accuracy. Why Chubb? Join Chubb to be part of a leading global insurance company! Our constant focus on employee experience along with a start-up-like culture empowers you to achieve impactful results. Industry leader: Chubb is a world leader in the insurance industry, powered by underwriting and engineering excellence A Great Place to work: Chubb India has been recognized as a Great Place to Work® for the years 2023-2024, 2024-2025 and 2025-2026 Laser focus on excellence: At Chubb we pride ourselves on our culture of greatness where excellence is a mindset and a way of being. We constantly seek new and innovative ways to excel at work and deliver outstanding results Start-Up Culture: Embracing the spirit of a start-up, our focus on speed and agility enables us to respond swiftly to market requirements, while a culture of ownership empowers employees to drive results that matter Growth and success: As we continue to grow, we are steadfast in our commitment to provide our employees with the best work experience, enabling them to advance their careers in a conducive environment Employee Benefits Our company offers a comprehensive benefits package designed to support our employees’ health, well-being, and professional growth. Employees enjoy flexible work options, generous paid time off, and robust health coverage, including treatment for dental and vision related requirements. We invest in the future of our employees through continuous learning opportunities and career advancement programs, while fostering a supportive and inclusive work environment. Our benefits include: Savings and Investment plans: We provide specialized benefits like Corporate NPS (National Pension Scheme), Employee Stock Purchase Plan (ESPP), Long-Term Incentive Plan (LTIP), Retiral Benefits and Car Lease that help employees optimally plan their finances Upskilling and career growth opportunities: With a focus on continuous learning, we offer customized programs that support upskilling like Education Reimbursement Programs, Certification programs and access to global learning programs. Health and Welfare Benefits: We care about our employees’ well-being in and out of work and have benefits like Employee Assistance Program (EAP), Yearly Free Health campaigns and comprehensive Insurance benefits. Application Process Our recruitment process is designed to be transparent, and inclusive. Step 1: Submit your application via the Chubb Careers Portal. Step 2: Engage with our recruitment team for an initial discussion. Step 3: Participate in HackerRank assessments/technical/functional interviews and assessments (if applicable). Step 4: Final interaction with Chubb leadership. Join Us With you Chubb is better. Whether you are solving challenges on a global stage or creating innovative solutions for local markets, your contributions will help shape the future. If you value integrity, innovation, and inclusion, and are ready to make a difference, we invite you to be part of Chubb India’s journey. Apply Now: Chubb External Careers Bachelor’s degree from an accredited university or college in computer science. Work experience as a data analyst or in a related field.

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0 years

3 - 4 Lacs

hyderābād

On-site

DESCRIPTION We are seeking a detail-oriented Quality Auditor to join our team at AGI-DS. As a Quality Auditor, you will perform systematic quality assessments within our global network of Data Associates, providing manual review and validation of automated quality measurements. This role is critical in maintaining high standards in data quality for AI development and training. Key job responsibilities : Conduct quality audits on individual workflows and units delivered by Data Associates Coach and calibrate Data Associates co-located at your site to improve performance Provide detailed insights on Data Associate-level quality and identify root causes of issues Perform manual reviews to validate automated quality measurement systems Document and report quality findings accurately and efficiently Perform audits to support deep dives and escalations as needed Maintain strict compliance with quality standards and procedures Work closely with Quality Audit Managers to improve processes and implement best practices Contribute to continuous improvement initiatives within the quality assurance team Internal job description: Basic qualifications: Strong analytical and problem-solving skills Excellent attention to detail Strong communication skills in Business English Experience with quality management tools and systems Ability to work in strict compliance with internal guidelines Understanding of data annotation and quality metrics Proficiency in Excel and data analysis tools Ability to work effectively in a team environment Adaptability to changing priorities and workloads Preferred qualifications: Prior experience in a quality assurance role within the tech industry Familiarity with AI and machine learning concepts Experience with speech or language data Amazon is an equal opportunities employer. BASIC QUALIFICATIONS Basic qualifications: Strong analytical and problem-solving skills Excellent attention to detail Strong communication skills in Business English Experience with quality management tools and systems Ability to work in strict compliance with internal guidelines Understanding of data annotation and quality metrics Proficiency in Excel and data analysis tools Ability to work effectively in a team environment Adaptability to changing priorities and workloads PREFERRED QUALIFICATIONS Prior experience in a quality assurance role within the tech industry Familiarity with AI and machine learning concepts Experience with speech or language data Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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