Merchandiser & Business Development Executive

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Job Summary

Merchandiser

Key Responsibilities (KRAs)

1. Order Management:

   Handle the complete order process — from receiving customer orders to ensuring timely production and dispatch.

2. Production Planning:

   Collaborate with production teams to plan schedules, considering raw material availability, production capacity, and timelines.

3. Costing & Pricing:

   Prepare accurate costing (materials, CMT, etc.) and propose competitive pricing strategies to maintain healthy margins.

4. Quality Control:

   Ensure products meet customer specifications and quality standards.

5. Timely Delivery:

   Coordinate with relevant departments to ensure all orders are delivered as per committed timelines.

6. Customer Communication:

   Serve as the main point of contact for buyers, managing updates, approvals, and customer service.

7. Inventory Management:

   Monitor and manage surplus socks and raw materials for optimal usage in future orders.

8. Market Research:

   Stay updated with industry trends, customer preferences, and competitor analysis to identify new opportunities.

9. Sales & Revenue:

   Support business growth by analyzing sales data, identifying improvement areas, and implementing strategies to achieve revenue targets.

10. Team Collaboration:

    Work closely with design, production, and marketing teams to ensure smooth operations and successful product launches.

Key Performance Indicators (KPIs)

• Order Conversion Rate:

• On-Time Delivery Rate

• Profit Margin & Cost Variance

• Customer Satisfaction (CSAT) & Complaint Rate

• Sales Growth & Order Value per Customer

• Timeliness and Accuracy of Reporting

• Business Development

Desired Candidate Profile

• Excellent communication and negotiation skills.
• Proficiency in MS Office (Excel, Word, PowerPoint); experience with ERP/SAP is a plus.
• Detail-oriented, organized, and able to manage multiple accounts simultaneously.

Why Join Us

• Opportunity to work with reputed international brands.
• Dynamic work environment with growth opportunities.
• Competitive compensation and benefits.