Mega walkin -Firstsource-International Sales process

Firstsource

0 - 5 years

1 - 4 Lacs

bengaluru

Posted:2 days ago| Platform:

Apply

Skills Required

international bpo customer service cross selling telecom sales voice process voice support communication skills upselling customer support outbound sales sales support broadband services customer care international process international voice process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities:

Handle inbound calls from UK customers related to telecom products and services.
Identify customer needs and provide the best solutions through upselling, cross-selling, and renewals.
Promote additional telecom products such as data add-ons, broadband, mobile upgrades, or bundled packages.
Deliver consistent sales performance by meeting or exceeding daily, weekly, and monthly targets.
Ensure excellent customer experience and maintain a professional, courteous manner during all interactions.
Accurately record customer details and transaction information in CRM systems.
Stay updated with telecom product features, offers, and promotions.
Adhere to quality, compliance, and call handling guidelines as per UK standards.

Required Skills and Qualifications:

Excellent English communication skills (UK accent familiarity is an advantage).
Prior experience in international voice process, upselling, or telecom BPO preferred.
Strong sales orientation with persuasive and negotiation abilities.
Confident, customer-focused, and target-driven individual.
Ability to handle objections and turn opportunities into successful sales.
Basic computer literacy and experience using CRM tools.
Willingness to work in UK shifts (Afternoon/Night shifts IST).

Education and Experience:

Minimum: High school diploma or equivalent.
03 years of experience in telecom sales / international voice process / upselling preferred.
Freshers with excellent communication and a sales mindset are welcome.
Write "
HR Muhila" on top of your CV Before submitting.

Disclaimer:

More Jobs at Firstsource

Back Office Executive

Bengaluru

Experience: Not specified

INR 1 - 3 Lacs

Non Voice Process Executive

Mumbai Suburbs, Goregaon

Experience: Not specified

INR 1 - 2 Lacs

Non Voice Executive

Mumbai, Mumbai Suburban, Goregaon

1 - 2 yrs

INR 1 - 2 Lacs

Assistant Manager - Human Resources

Mumbai Metropolitan Region

5 - 8 yrs

Salary: Not disclosed

Hiring For International chat support executive

Bengaluru

1 - 3 yrs

INR 1 - 3 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.