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Mega Walk-in drive 4th April (Axis Bank - Mumbai)

1 - 6 years

2 - 5 Lacs

Mumbai Suburbs Mumbai

Posted:8 months ago| Platform: Naukri logo

Apply

Skills Required

Customer Service CSR Inbound Calls Inbound Customer Service Cross Selling Solving Queries Phone Banking Voice Process Inbound Credit Cards Inbound Voice Process Customer Relationship Customer Support Upselling CSE Telecalling International Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

***PHONE BANKING OFFICER - INBOUND VOICE PROCESS (CUSTOMER SERVICE)***

Responsibilities:

  • Manage customer queries via phone banking & outbound calls
  • Provide exceptional service through inbound voice processing
  • Handle incoming calls with expertise
  • Resolve issues promptly as CSR
  • Crosselling and up-selling part of your KPI.

Note:

We need candidates with excellent English communication skills

Both Graduates and PG can apply even Freshers.

Age Limit - 35yrs

Rotational shifts and rotational week offs with 5 days working

No night shift for female candidates

No transportation provided

***Interested candidates email their cv on mitali.satam@axisbank.com***

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