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4.0 - 9.0 years
13 - 17 Lacs
Bengaluru
Work from Office
Who are we Founded in 2014 by Khadim Batti and Vara Kumar, Whatfix is a leading global B2B SaaS provider and the largest pure-play enterprise digital adoption platform (DAP). Whatfix empowers companies to maximize the ROI of their digital investments across the application lifecycle, from ideation to training to the deployment of software. Driving user productivity, ensuring process compliance, and improving user experience of internal and customer-facing applications. Spearheading the category with serial innovation and unmatched customer-centricity, Whatfix is the only DAP innovating beyond the category, positioning itself as a comprehensive suite for GenAI-powered digital adoption, analytics, and application simulation. Whatfix product suite consists of 3 products - DAP, Product Analytics, and Mirror. This product suite helps businesses accelerate ROI on digital investments by streamlining application deployment across its lifecycle. Whatfix has seven offices across the US, India, UK, Germany, Singapore, and Australia and a presence across 40+ countries. Customers: 700+ enterprise customers, including over 80 Fortune 500 companies such as Shell, Microsoft, Schneider Electric, and UPS Supply Chain Solutions. Investors: Raised a total of ~$270 million. Most recently Series E round of $125 Million led by Warburg Pincus with participation from existing investor SoftBank Vision Fund 2. Other investors include Cisco Investments, Eight Roads Ventures (A division of Fidelity Investments), Dragoneer Investments, Peak XV Partners, and Stellaris Venture Partners. Whatfix is among the Top 50 Indian Software Companies as per G2 Best Software Awards. Recognized as a Leader in the digital adoption platforms (DAP) category for the past 4+ years by leading analyst firms like Gartner, Forrester, IDC, and Everest Group. The only vendor recognized as a Customers Choice in the 2024 Gartner Voice of the Customer for Digital Adoption Platforms has once again earned the Customers Choice distinction in 2025. We also boast a star rating of 4.6 on G2 Crowd, 4.5 on Gartner Peer Insights, and a high CSAT of 99.8% Highest-Ranking DAP on 2023 Deloitte Technology Fast 500 North America for Fourth Consecutive Year Won the Silver for Stevies Employer of the Year 2023 Computer Software category and also recognized as Great Place to Work 2022-2023 Only DAP to be among the top 35% companies worldwide in sustainability excellence with EcoVadis Bronze Medal On the G2 peer review platform, Whatfix has received 77 Leader badges across all market segments, including Small, Medium, and Enterprise, in 2024, among numerous other industry recognitions. Be one of the key members in this awesome journey of building a billion-dollar company! What will you get to do Intercompany Accounting: Manage global intercompany transactions including cross-charges, service agreements, royalty fees, and cost allocations. Handle intercompany reconciliations, aging analysis, and settlements. Ensure timely invoicing and recharges per intercompany agreements. Coordinate with global entities to ensure IC balances match and eliminate mismatches during consolidation. Maintain intercompany matrices, agreements, and schedules. Global Payroll Accounting: Manage end-to-end payroll accounting processes for USA, UK, Germany, Australia, and Singapore. Reconcile payroll reports from vendors with accounting ledgers. Record payroll entries: gross wages, tax withholdings, benefits, accruals, and employer liabilities. Liaise with external payroll providers and internal HR for monthly payroll inputs and reconciliations. Ensure accurate accruals for bonuses, incentives, leave encashments, and statutory dues. Stay up-to-date on local payroll statutory compliance in each country and support audit readiness. Reviewed month-end journal entries to ensure adherence to accounting standards and company policies Transfer Pricing (TP) Compliance: Ensure TP policies are adhered to for intercompany service arrangements, product pricing, and cost-sharing agreements. Work with the tax team on TP documentation, margin analysis, and economic benchmarking studies. Support legal entity profitability tracking and ensure intercompany markups are applied as per TP policies. Assist in intercompany agreement maintenance, invoice templates, and compliance with BEPS (Base Erosion and Profit Shifting) principles. Month-End Close & Reporting: Prepare and post journal entries, perform GL reconciliations, and ensure timely close. Analyze P&L and Balance Sheet fluctuations for assigned entities and cost centers. Support external and internal audit processes, including statutory audits and SOX (if applicable). Prepare reports for management and support budgeting and forecasting with FP&A teams. What you should have Bachelor s or Master s in Accounting, Finance, or Commerce. CA, CPA, CMA (completed or semi-qualified) highly preferred. 5 10 years of experience in accounting, preferably in multinational corporations (MNCs) or shared services. Strong knowledge of US GAAP / IFRS, payroll processes, and intercompany accounting best practices. Experience working with ERP systems like Oracle, NetSuite, or similar platforms. Excellent command over MS Excel, including pivot tables, etc Key Competencies: High attention to detail and ability to manage complex multi-entity reconciliations. Strong communication skills for working with international teams and stakeholders. Understanding of statutory and regulatory compliance across regions (e.g., social security in Germany, superannuation in Australia, CPF in Singapore). Ability to prioritize, manage deadlines, and drive process improvements. Hands-on experience with TP documentation tools or working with Big 4 consultants. Prior involvement in financial audits, including TP audit queries. Perks & Benefits (India) Best-in-class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer & global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Note: We strive to live and breathe our Cultural Principles and encourage employees to demonstrate some of these core values - Customer First; Empathy; Transparency; Fail Fast and scale Fast; No Hierarchies for Communication; Deep Dive and innovate; Trust, Do it as you own it; We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we re open to considering exceptions on a case-by-case basis to ensure you re supported in managing both work and life seamlessly.
Posted 1 month ago
0.0 years
2 - 3 Lacs
Pune
Work from Office
Role: Executive - Account Management (CRM) Receive and check claim documents for completeness and advice employees regarding pending documents, if any. Track and control documents to ensure TAT of claims/cards as per SLA. Feedback from Insurers and Corporates. Additional revenue opportunities from existing Corporates. Non voice coordinator Respond to queries from the employees of the corporate through e-mails. Maintain weekly reports on claims and queries and the TAT of the same Escalate issues as per the escalation matrix. To attend to any other assignments assigned to you from time to time. Interested candidates share Cv on ronojoy.bagchi@mediassist.in
Posted 1 month ago
2.0 - 7.0 years
7 - 12 Lacs
Ahmedabad
Hybrid
Require GP or any types of doctors for Medical Insurance company . Candidates should have experience in settling Medical Claims. This job is work from home so interested candidates please email your CV on bhavesh.exova@gmail.com
Posted 1 month ago
2.0 - 5.0 years
3 - 7 Lacs
Gurugram
Work from Office
About the company At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose To comprehensively review customer Fraud Disputes and Alerts for all types of Fraud scenarios, analyze customer & account behavior to understand fraud behavior & modus and initiate action for Merchant Recovery. Liaison with. Merchants, intra & inter-functional stakeholders for faster dispute resolution, Merchant Recovery, better fraud mitigation prevention & detection. Role Accountability Enhanced and Holistic Review of Fraud Disputes: Perform holistic review of fraud disputes & alerts by leveraging Bureau, Alternate sources of data including bureau, EPFO, online validation in public databases, internal & external databases to identify anomalies to identify identity takeover, 1st-party / 3rd-party frauds, online frauds etc. Communicate & probe to understand the modus and block / unblock cards if required. Perform RCA to identify Process Lapses & Fraud Patterns. Report/flag off fraud patterns & report the same to team leads/analytics team for preventive action. Coordinate with intra/inter-functional stakeholders to address/rectify the Process Lapses & avoid further disputes. Ensure adherence to regulatory compliance on KYC and transaction monitoring Fraud awareness to customers to safeguard them against potential fraud threats Interact with merchants and Law Enforcement Agencies (LEAs) for transaction reversal cases and raising red alerts for ongoing fraud Handling escalations received from the Banking Ombudsman, Internal Ombudsmen, Government, Senior Management, and Other Functions and ensuring to timely action and response with complete accuracy. Allocation & coordination with the Investigation Team for field validation of disputes. Keep track of actioned cases and coordinate with stakeholders for faster resolution of dispute. Responsible for preparing the Approval documents to be presented to Fraud Loss & Customer Compensation Approval Committee in the required format & closure of cases in system post-approval. Process Excellence: Ensure Accuracy & TAT adherence in processing & closure of customer fraud disputes. Ensure adherence to process SOPs & customer contact policies Identify and suggest improvement areas for increased fraud mitigation, and increased merchant reversals and share with team leads/process leads for evaluation & implementation Readiness of disputes in required format for Fraud Loss & Customer Compensation Committee approval. Measures of Success Productivity (No. of dispute SRs reviewed & processed in a day) as per MOU Fraud Dispute review and decisioning Accuracy Fraud trends highlighted and process improvement opportunities suggested Readiness of disputes in required format for Fraud Loss & Customer Compensation Committee approval. Process Adherence as per MOU Technical Skills / Experience / Certifications Subject Matter Champion on Fraud Management, Application Sourcing and Transaction Processing systems and KPI Deep knowledge of fraud management, application sourcing and transaction processing systems and KPI Experience of documenting case facts Competencies critical to the role Analytical Ability and Problem Solving Decisiveness Listening skills Probing skills Process Orientation Qualification Graduate or Masters Degree Preferred Industry Banking / Financial Services /Consulting/Fraud Strategy/Ecommerce
Posted 1 month ago
3.0 - 6.0 years
5 - 9 Lacs
Chennai
Work from Office
Job Summary The Application Support Team in FCEC has traditionally been responsible for the development & support of Flow Controls CPQ (Configure Price Quote) applications FF2, FSM, PQT and PRESTO. Application Engineers and Emerson Impact Partners around the world use these applications to Size, Select, Quote, and Order Fisher and Regulator products. While this team still supports these critical applications, our focus has changed to creating next generation applications. This position will be responsible for creating and maintaining product data models, providing expertise and leadership with respect to requirements gathering, analysis, execution, & providing best practice recommendations throughout various project lifecycles for marketing and engineering teams within Emerson Process Management This position will have direct day-to-day interaction with LBP, Fisher / Regulator / EPM / RAS Sales / Order Administrators and Factory people in resolving issues with Quote to Order flow. In This Role, Your Responsibilities Will Be: Translate functional product requirements into technical data to be used in FF2/PQT/PRESTO Keep existing data (Price, EM, Config rules of legacy products, Prime ship) in FF2/PQT/PRESTO up to date Configure and test Models created within ASE Identify and resolve issues related to configuration and testing Deliver product releases on-time and with quality Create weekly detailed status reports Provide training and coaching for Support members across World Areas on product configuration related queries Create and deliver testing methods to the testers of product model data Fix ITSS Tickets on time and manage the backlog Testing of data before production release. This position will have direct day-to-day interaction with LBP, Fisher / Regulator / EPM / RAS Sales / Order Administrators and Factory people in resolving issues with Quote to Order flow. Responsible for providing document control services (via ECRN - Engineering Change Request Notification) under limited supervision for routine aspects of expediting, activating, Obsoleting, quality assurance, issue resolution and keep the portfolio level in FF2 Product Model in Sync Experience in Co-ordinating sessions for gathering requirements, data and process models with the Engineering and Marketing teams - Involvement in Product Life cycle development - Stage Gate processes (Stages 4 thru 8) Who You Are: You promote high visibility of shared contributions to goals. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek input from pertinent sources to make timely and well-informed decisions. You handle the risk that comes with moving forward when the outcome is not certain. For This Role, You Will Need: Degree in any of the STEM courses 3 to 6 years Experience Knowledge of Fisher Quote to Order Process Fisher Product knowledge, FF2 Valve and Actuator Sizing & Selection Knowledge in Fisher ERP system (Oracle) Experience in any FCV team with working knowledge of FF2/PQT/PRESTO and ERP systems Product Configurator Knowledge is plus. SQL Knowledge is plus Knowledge Fisher Documents, EM & Pricing concept of a product Sound knowledge of business concepts, practices, and procedures Strong time management and project management skills High learning agility, good interpersonal savvy, and collaboration skills are required for working across regions and functions in Fisher. Fluency in spoken and written English with good presentation skills Excellent written and verbal communication skills Our Culture & Commitment to You . .
Posted 1 month ago
0.0 - 9.0 years
8 - 9 Lacs
Hyderabad
Work from Office
As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Job Description Responsible for the day-to-day activities of reporting, reconciliations, and exception monitoring Knowledge on various trading instruments and thorough understanding of the Trade operations function Analyse reconciliation results, investigate issues highlighted in regard to trade and transaction reporting breaks to ensure completeness and accuracy of reporting Ensure timely escalations are done for issue encountered while performing BAU activities Develop and maintain relations with regional stakeholders as well as various business areas Contribute to overall team progress via team meetings / ideas / initiatives / training and development. Ability to document the procedures, develop training plans and other business process relevant documentation. To deal with ad hoc activities and maintaining information systems Work Experience/Knowledge: 2 years of experience in Regulatory Reporting (MiFID, EMIR, ASIC and SFTR) is required Preferred technical knowledge on DTCC. Preferred knowledge of regulation guidelines and Kaizen Knowledge of various security types and instruments used in the industry Formal Education: Graduation/Post Graduation in Commerce/Business Administration Skills/Competencies/Attributes: Team player Knowledge of Investment Management industry, various security types and instruments Understanding of various Derivative instruments is desirable Strong Accounting skills Strong communication skills (verbal/written) Proven ability to work under pressure and meet strict deadlines Excellent interpersonal skills Flexible team player and ability to multitask and flexible to work additional hours, when needed. Proven ability to work accurately. Why Invesco What s in it for you Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day
Posted 1 month ago
3.0 - 8.0 years
14 - 19 Lacs
Bengaluru
Work from Office
FP&A Core Manager Back to job search results Tesco India Bengaluru, Karnataka, India Full-Time Permanent Apply by 31-Aug-2025 About the role - What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for
Posted 1 month ago
0.0 - 3.0 years
2 - 5 Lacs
Pune
Work from Office
About vmedulife Software vmedulife Software is providing integrated cloud LMS software used by millions of users. We have built great software and excellent client services. Now for further achievements, we are looking for more team members who are self-driven, skilled, and excited to join the vmedulife team soon. Come to work in a growing company that offers great benefits with opportunities to advance and learn. We are looking for enthusiastic and communication-savvy individuals to join our team as ERP Support Executives . The role involves handling inbound calls from clients/end-users regarding ERP implementation support, resolving queries, and coordinating with internal teams for timely resolution. Roles and Responsibilities Handle incoming calls from clients related to ERP implementation and usage Understand client issues and provide first-level support or guidance Escalate unresolved queries to the technical/implementation team Maintain call logs, issue tracking, and follow-ups Ensure timely and professional communication with users Coordinate with internal departments for resolution of client issues Requirements: 0 to 3 yrs experience candidates Good verbal communication skills in English and Hindi/Marathi Basic understanding of ERP or software systems (training will be provided) Patience and a customer-centric approach Ability to learn and understand ERP modules quickly Good documentation and follow-up skills Work Location: 2nd Floor, EFC Business Centre, Hinjewadi Rajiv Gandhi Infotech Park, Hinjawadi, Pune, Maharashtra 411057 Benefits: Employee Provident Fund and ESIC Medical Insurance Note : Designation and CTC will be as per market standards and based on your total experience in the IT industry.
Posted 1 month ago
7.0 - 12.0 years
9 - 14 Lacs
Mumbai, Navi Mumbai
Work from Office
col-tn-12 col-lg-8 padding-0 centered"> About this Position Enable the achievement of our business and organizational goals by defining and leading KAM strategies, growth plans and innovation roadmap. What you ll do Develop and execute national key account strategy aligned with the Business strategy Develop sustainable and long-term relationships with key accounts, negotiate and secure annual key account contracts Improve pipeline of projects at national key account Lead, coach and develop the Key Account team Deliver sales plans and project pipeline Optimize sales mix to achieve higher growth and margins Drives and rolls-out customer approvals and pushes upstream solution selling Steer joint innovation roadmap with customers and develop unique business models to gain competitive advantage and growth. Ensure a correct manufacturing footprint and CAPEX investments are made to support focus segment growth. Investigate M&A targets and develop and execute M&A strategy for focus segment. Analyze financial KPIs and proactively steer key account business. What makes you a good fit 7+ years in KAM Sales in any FMCG industry, preferably Hair care segment. Any Graduate with MBA preferred Strong experience in sales and in territory management Exhibit clear communication, negotiation skills and building trust in new and long-term client partnerships Ability to strategically think and collaborate with cross-functional teams to meet clients need to drive business growth. Leading and motivating the account team to achieve targets and develop skills. Some perks of joining Henkel Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children
Posted 1 month ago
10.0 - 15.0 years
12 - 17 Lacs
Pune
Work from Office
The Market Segment Head for IMEA - Auto Electronics position is a senior leadership role responsible for overseeing and driving the strategic direction, sales growth, and operational success of the Auto Electronics market segment across the IMEA (India, Middle East, and Africa) region. This is a crucial position for companies operating in the automotive electronics industry, as it focuses on both the strategic and tactical aspects of business development, customer relationship management, and internal collaboration. What you ll do Develops and executes global / regional account strategy. Identifies and represents all business opportunities in line with SBU strategy. Drives and rolls-out customer/approvals and pushes upstream solution selling. Defines account-specific pricing ambitions and runs global / regional negotiations. Develops and maintains strong executive and cross-functional relationships at HQ and key locations across region. Establishes & shares market and customer intelligence with regional & Global stakeholders. Coaches & mentors (on the job coaching, shadowing team in important sales meetings, negotiations, develops team structure) Auto Electronics team to execute account strategy. Collaborates with Global Strategy Manager, Global BDMs and Global KAMs for implementing roll-out strategy related to Auto Electronics segment. Accountable for meeting specific performance metrics such as Key Performance (KP) targets, Technical Performance (TP) objectives, Operational Sales Goals (OSG), and Profit Contribution (PC). What makes you a good fit A minimum of 10 years in the automotive electronics industry or a related field. Experience should include leadership roles in account management, business development, and strategic sales. Bachelors in engineering (BE), likely in a technical field related to electronics or automotive. An MBA is also required, indicating a strong foundation in business strategy, management, and leadership. The ability to lead, negotiate, and collaborate with cross-functional teams at various levels is essential for success in this role. The position demands a high degree of stakeholder management, requiring someone who can navigate complex relationships, both internally and externally. Some perks of joining Henkel Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children
Posted 1 month ago
7.0 - 10.0 years
8 - 12 Lacs
Gurugram
Work from Office
We are seeking an experienced and dynamic professional to join our team as a Senior Manager - Channel Management. The successful candidate will play a pivotal role in developing and executing strategies to optimize our channel partnerships, drive revenue growth, and enhance overall market presence. This position requires a strategic thinker with strong leadership skills, excellent communication abilities, and a proven track record in channel management. Primary responsibilities include (but not limited to): Manage the channel sales process, from prospecting to closing deals, with a focus on achieving revenue targets and also create compelling proposals, presentations, and demonstrations tailored to the needs of potential clients. Manage the Channel sales team across multiple product offerings and geographies. Track and analyze key sales metrics and KPIs to evaluate channel performance and effectiveness. Build and maintain strong relationships with existing channel partners to drive sales growth and maximize revenue opportunities. Develop and implement effective lead generation strategies to acquire partnerships and utilize various channels, including social media, industry events, and networking, to identify and engage potential clients. Conduct market research to identify potential clients, industries, and emerging trends by analyzing competitor offerings and market dynamics. Proposals preparation & tracking until the client onboarding process. Manage and maintain the CRM (Zoho), ensuring data accuracy and streamlined sales processes Develop and implement channel training programs to ensure partners are equipped with the knowledge and skills to effectively sell our products. Requirements Key Skills Strong understanding of Channel Sales Strategy Strong previous experience in creating and handling a B2B Channel network. Excellent negotiation skills with strong convincing capabilities Strong team management and also perform independently Flexible in addressing ad hoc issues and adapting and operate in a very fast-paced environment Qualifications Minimum Education Level : BE/B.Tech/ B. Sc. in any stream MBA or any management degree will have an added advantage. Experience Requirement Overall 7-10 years of experience in sales. Minimum 4 years of channel experience in a B2B environment. Experience in Sustainability, Water, Environment or Energy domain is strongly preferred Benefits Be part of a collaborative, inclusive, and purpose-driven team culture committed to sustainability Enjoy flexible working hours and a 5-day work week (Monday to Friday) We cover medical insurance (family floater policy covering employee, spouse, and up to 2 kids) Personal accidental insurance for you We offer gratuity as per regulatory norm
Posted 1 month ago
5.0 - 10.0 years
4 - 7 Lacs
Chennai
Work from Office
Redefine the future of customer experiences. One conversation at a time. We re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans. Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service , our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication. If you re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you re in the right place. Build Amazing - Deliver Amazing - Live Amazing - Be Amazing Our Talent Acquisition (TA) team operates strategically to identify, attract and assess top talent for the organization; bringing innovative recruiting strategies to life in order to support the growing needs of the business. Our team is composed of forward thinking, motivated people who bring a unique way of thinking to tackle challenges. In this role you ll be responsible for but not limited to recruiting top Product & Engineering talent for the organization. You must be a builder who thrives in a learning environment unafraid to try new things, embrace new ideas, and welcome suggestions for how we can continue to improve our processes and best practices. You will partner closely with tech leaders to drive initiatives that enhance our efforts to attract, recruit, and retain top tech talent. Our Talent Acquisition team is not a typical corporate recruiting team. We are efficient, agile, and results oriented. Nextiva operates at a rapid pace, requiring us to remain proactive and ahead of the curve. What you ll do: Own Full-Cycle Hiring: Drive the full recruitment lifecycle for a wide range of technical roles, across engineering, product, data, and infrastructure teams - as a highly autonomous individual contributor. May also recruit on non-technical roles occasionally. Take full accountability for delivering high-quality hires that align with business goals and timelines Collaborate with hiring managers and leaders to understand business needs and create effective sourcing and hiring strategies Provide a world-class experience to candidates and hiring teams through consistent communication, high-touch engagement, and structured interview processes Be a Strategic Talent Advisor: Play a highly strategic and impactful role in the buildout of our Centers of Excellence in Bangalore and Chennai Act as a consultative partner to hiring managers on hiring decisions, role scoping, market dynamics, and interview best practices Influence with data: deliver insights on pipeline health, sourcing effectiveness, hiring velocity, and competitive trends Collaborate on market mapping and building talent intelligence especially for niche roles and emerging tech functions Source & Pipeline Top Talent: Drive proactive sourcing strategies using tools such as LinkedIn Recruiter, GitHub, Stack Overflow, X-ray search, and your personal network Develop and nurture relationships with local Universities and other mutually beneficial partners and organizations Build and nurture long-term talent pipelines for evergreen and hard-to-fill roles Represent the brand authentically in the market and cultivate relationships with passive talent Establish and maintain partnerships with third-party recruiters and staffing agencies to effectively meet hiring objectives when necessary Operational Excellence: Drive consistency and quality across hiring processes while maintaining a strong focus on candidate experience and DEI Partner with coordination and operations teams to ensure streamlined scheduling, feedback collection, and compliance Ensure the in-house applicant tracking system is always used diligently and kept up to date You re an Amazing fit if you have the following: 5+ years of full cycle recruiting experience, with a strong focus on technical hiring across engineering, data, product, and infrastructure functions Bachelors or masters degree in human resources, business, or related field Proven ability to lead and execute searches for technical talent at all levels, including Staff, Principal Engineers, and Engineering Managers in dynamic or scaling companies Experience recruiting Sales talent a strong plus Deep understanding of technical concepts and role requirements (e.g., AI/ML, backend, frontend, full-stack, cloud, DevOps, systems architecture) Demonstrated success in identifying and hiring talent from top-tier product companies, high-growth startups, or elite engineering teams Extensive sourcing expertise with a proven ability to engage passive, high-quality candidates through strategic outreach and innovative techniques, leveraging tools like LinkedIn Recruiter and advanced Boolean/X-ray search methods Strong partnership skills, with a proven track record of influencing and advising engineering and product leaders throughout the hiring lifecycle Proficiency in managing structured, data-driven recruiting processes while delivering speed and hiring quality at scale Skilled in using recruiting data and market intelligence to shape decisions, report progress, and optimize outcomes Exceptional written and verbal communication skills; ability to represent the brand authentically to top technical talent Strong analytical mindset with experience using data to drive decisions and measure performance Excellent communication and interpersonal skills, with a commitment to a positive candidate and hiring manager experience Self-starter with a hands-on, get-it-done attitude, comfortable operating independently in a fast-paced environment Proficiency in Applicant Tracking Systems (ATS) - Greenhouse is a plus Ability to work in a hybrid working environment out of one of Nextiva s India Offices: Bangalore: Wilshire III by MFAR, 3rd Floor, 492, Hobli, RHB Colony, Mahadevapura, Bengaluru, Karnataka 560048 Chennai: coming soon! Flexibility to attend meetings outside of normal working hours with Hiring Managers, TA leadership and peers based in the United States Ability to travel occasionally to Nextiva India s locations and/or other recruiting events Nextiva DNA (Core Competencies) Nextiva s most successful team members share common traits and behaviors: Drives Results: Action-oriented with a passion for solving problems. They bring clarity and simplicity to ambiguous situations, challenge the status quo, and ask what can be done differently. They lead and drive change, celebrating success to build more success. Critical Thinker: Understands the "why" and identifies key drivers, learning from the past. They are fact-based and data-driven, forward-thinking , and see problems a few steps ahead. They provide options, recommendations, and actions, understanding risks and dependencies. Right Attitude : They are team-oriented, collaborative, competitive, and hate losing. They are resilient, able to bounce back from setbacks, zoom in and out, and get in the trenches to help solve important problems. They cultivate a culture of service, learning, support, and respect, caring for customers and teams. Total Rewards Our Total Rewards offerings are designed to allow our employees to take care of themselves and their families so they can be their best, in and out of the office. Our compensation packages are tailored to each role and candidates qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. Medical - Medical insurance coverage is available for employees, their spouse, and up to two dependent children with a limit of 500,000 INR, as well as their parents or in-laws for up to 300,000 INR. This comprehensive coverage ensures that essential healthcare needs are met for the entire family unit, providing peace of mind and security in times of medical necessity. Group Term & Group Personal Accident Insurance - Provides insurance coverage against the risk of death / injury during the policy period sustained due to an accident caused by violent, visible & external means. Coverage Type - Employee Only Sum Insured - 3 times of annual CTC with minimum cap of INR 10,00,000 Free Cover Limit - 1.5 Crore Work-Life Balance - 15 days of Privilege leaves per calendar year, 6 days of Paid Sick leave per calendar year, 6 days of Casual leave per calendar year. Paid 26 weeks of Maternity leaves, 1 week of Paternity leave, a day off on your Birthday, and paid holidays Financial Security - Provident Fund & Gratuity Wellness - Employee Assistance Program and comprehensive wellness initiatives Growth - Access to ongoing learning and development opportunities and career advancement At Nextiva, were committed to supporting our employees health, well-being, and professional growth. Join us and build a rewarding career! Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what s going on at Nextiva, check us out on Instagram , Instagram (MX) , YouTube , LinkedIn , and the Nextiva blog . #LI-PJ1 #LI-Hybrid
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Senior Associate - Payroll Services Back to job search results 30-Jul-2025 About the role Please refer to You will be responsible for section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes. Understanding and interpreting the UK legislative rules, Tesco policies, diverse terms & conditions, payroll system and the procedures for Payroll activities - Builds on Tesco processes and knowledge by applying CI tools and techniques - Responsible for completing tasks and transactions within agreed metrics - Accuracy of above 99.50%- Solves problems by analyzing solution alternatives - Processing end to end payroll for colleagues which includes all type of payments, deductions and changes - Liaising with Personnel for queries relating to colleagues salary and that queries are resolved within the agreed TAT - Payroll reconciliations involving verification of gross wage cost for all cost centres against the actual pay out - Supervise and check control reports to ensure the activities are performed with zero anomalies. Train new joiners on the process, perform quality check on agreed sample size and provide constructive feedback on anomalies identified. You will need Adv MS Office Excel, Word, Basic PowerPoint Eye-to-Detail Speed and Accuracy Planning & Organising, Process Mapping Tools and Techn
Posted 1 month ago
3.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Software Development Engineer III Back to job search results Tesco India Bengaluru Hybrid Full-Time Permanent Apply by About the role As a Software Development Engineer 3 you are in a senior Individual Contributor engineering role at Tesco. Your proficiency with foundational computer science and software engineering concepts is taken as a given, and you will have proven significant technical depth and breadth. At this level you will be playing an active role in technical leadership, with proven impact across teams and the wider directorate. You take ownership and accountability of the development of the products in your domain. You participate in activities that build capability across the organisation, coaching and mentoring of existing colleagues. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the companys policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: I provide perspective and context for technology choices across my directorate. The work that I do has foundational impact across teams in my area and the directorate that I am a member of. I am a technical leader for my teams and others will regularly come to me for mentorship and support. I am comfortable both supporting other engineers in their delivery and taking the lead on key features as appropriate. I have delivered multiple projects that move the needle for the business. I have demonstrated technical breadth and depth; I am an expert in my domain. At this level I display a high degree of ownership for the work conducted by the team. I am accountable for the quality of every result, produced by individuals and teams. I am an advocate of best practices across my directorate. I build maturity in the way we develop, deliver and operate services. I ensure that we re learning from the best in the industry, designing and implementing appropriate testing and deployment strategies. I can anticipate feature evolution of my product. I utilise this when facilitating design sessions to ensure that the system architecture evolves to support future requirements. I understand the wider Tesco architectural strategy and champion its application to the systems that I work on. At this level my job starts to become just as much about exercising technical judgment as it does about implementation. I am comfortable managing competing priorities and am able to bring order to ambiguous scenarios. I create optimal outcomes combining short-term and long-term goals, utilising data driven decision making techniques to take appropriate trade-offs. I can identify risks and proactively engage with product and programme managers. I am a strong communicator within my team and to my stakeholders. I am a trusted mentor, a role-model for more junior engineers. I am approachable and am frequently asked to mentor those around me. I prioritise sharing skills and technical knowledge across the directorate, both informally in 1:1 discussions and by arranging more formal training opportunities. You will need Programming System Design Development Practise Infrastructure Software Security Operations and Maintenance Core Technology Development Lifecycle Product Methodologies Retail Technology Awareness Communication & Influencing Data Analytics & Insights Strategic Thinking & Problem Solving Finance & Procurement Curiosity & Learning Embracing and Enabling Change Primary Skills: JS, Typescript, NodeJS, Express, NoSql (Couchbase), Cache, Dockers, kafka Secondary React, Redux/Relay, Graphql, Webpack Successfully had impact on teams of teams. Demonstrated experience designing, developing and running highly-scalable distributed systems. Experience implementing a range of design and architecture patterns. Experience of technical leadership within a team. Coaching, supporting and mentoring those around me.
Posted 1 month ago
3.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
Technical Programme Manager Back to job search results About the role We are seeking a driven and experienced Technical Program Manager to lead and deliver strategic technology programs within a dynamic, fast-paced environment. The ideal candidate will be a self-starter, comfortable with ambiguity, and passionate about driving impactful outcomes across diverse stakeholder groups. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Key Responsibilities: Define, plan, and execute large-scale technology programs and projects within a complex organizational setup. Shape and drive initiatives with ambiguous or evolving scopes. Collaborate across technical and business teams to ensure successful delivery. Build and maintain strong, trust-based relationships with cross-functional stakeholders. Provide clear, concise, and transparent communication across all levels. Manage risks, dependencies, and timelines effectively. Deliver consistent reporting and forecasting on program progress, financials, and outcomes. Champion best practices and continuous improvement within program and stakeholder management. You will need Essential Skills & Qualifications: Self-starter with the ability to work independently and take initiative. Proven experience delivering programs/projects within large organizations. Ability to work in undefined, evolving delivery environments. Strong interpersonal and relationship-building skills across diverse stakeholder groups. Excellent verbal, written, and active listening communication skills. Proficient with Microsoft Office tools (Excel, PowerPoint, Word, etc.). Desirable Skills & Qualifications: Comfortable working with pace and ambiguity in evolving business contexts. Passion for coaching, people leadership, and team development. Background in the retail or consumer-facing industry. Relevant project/program management qualifications (e.g., APM, MSP). Proven track record of successfully delivering technology programs at scale. Experience influencing and managing senior stakeholders. Strong capabilities in program reporting and financial forecasting. Effective in adapting to change and driving transformation. Delivery experience with the following tools: Jira Confluence Miro Splunk / Grafana
Posted 1 month ago
3.0 - 8.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Manager Chat Support Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Permanent Apply by About the role - Ensuring I understand our Core Purpose and the role I play in delivering this - Role modelling the Tesco values and leading by example in what I do and how I behave - Crafting a culture of highly engaged colleagues who are passionate about their role in serving shoppers a little better every day - Ensure timely and effective resolution of customer concerns as per the defined SLA and KPIs - Maintain and enforce quality standards for customer interactions by delivering high Customer Satisfaction scores - Monitor and analyze team performance metrics. - Supporting my team with complex issue management, liaising with partners on outstanding issues and taking ownership to close issues - Ensuring the team receive all training, knowledge and development to provide a quality service and deliver expectations - Mentoring my team to deliver great service, perform operational transactions to a high standard and continually uplift performance - Managing team attendance and working in roster shifts to provide required support to team members - Implement best practices to enhance the overall customer service experience. - Contribute to the development and execution of customer service strategies and initiatives. - Holding inspiring everyday conversations with my team, recognizing great performance and encouraging a focus on development and career aspirations - Supporting the performance of my team, providing structured mentorship, expectations and accountability to improve performance in line with process - Crafting a fair, transparent and inclusive culture for all colleagues - Ensuring equal career development opportunities for all colleagues in my team - Continually developing my skills to be the best I can be in my role What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Refer "About the role" section You will need Managing performance Management Experience in BPO preferred in customer space Contact Centre ways of working People / Team management Development of People Operational delivery
Posted 1 month ago
3.0 - 8.0 years
4 - 8 Lacs
Bengaluru
Work from Office
Senior Associate - Accounts Payables(P2P) Back to job search results 28-Jul-2025 About the role Refer to you will be responsible for section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for - Manage accounts payable exceptions - Manage queries from internal/external teams - Ensuring to maintain 100% of accuracy of any information input in the system at all times - Calling out any deviations from the process immediately and reporting it - Investigate, resolve or escalate supplier invoices and disputes as required, Considers opportunities (RCA) to avoid recurring issues and educate relevant stakeholders - Builds on Tesco processes and knowledge by applying CI tools and techniques. - Pro-actively resolves issues by collaborating with relevant teams/suppliers in accordance with Controls - Ensure supplier balance reconciliation are performed - Working alongside with the different business to ensure Supplier gets paid on time - Ensuring 100% compliance to internal/external audit and any other regulations the process deals with - Prepare, process and record payments including create, re-processing, manual payments, terminate file - Responsible for completing tasks and transactions within agreed KPIs - Following our Business Code of Conduct and always acting with integrity and due diligence - Understands business needs and in depth understanding of Tesco processes You will need Advanced MS Office Excel, Word etc. - Basic Power Point - Eye-to-Detail - Speed and Accuracy - Planning and Organizing - Process Mapping Tools and Techniques - Communication
Posted 1 month ago
3.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Lead Chat Support Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Permanent Apply by About the role - Ensuring I understand our Core Purpose and the role I play in delivering this - Role modelling the Tesco values and leading by example in what I do and how I behave - Crafting a culture of continuous improvement through: being curious about what is getting in the way of colleagues delivering great service, identifying areas of opportunity, encouraging colleagues to speak up and share ideas, and following through with feedback and / or action on ideas raised - Collaborating with colleagues, change teams, my manager and relevant partners to implement ideas - Being the subject matter expert on processes in my area - Supporting the improvement of the operational performance and building the capability of Associates and Senior Associates through: call listening, reviewing logging, face to face mentoring, feedback and recognition - Supporting BAU activity e.g. issues and complex problem resolution, call listening - Providing shift over in during the operational window - Sharing weekly highlights of progress in operational performance, quality of delivery and continuous improvement with my Manager - Actively participating in the CI community to deliver significant value output- Supporting and embedding changes to process and ways of working within the team - Understanding the part I play in delivering our key metrics and performance measures - Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager - Continually developing my skills to be the best I can be in my role What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Refer "About the role" section You will need Customer service orientation Advanced Microsoft Office Excellent verbal and written communication in English Planning and organizing Coaching Conflict Resolution Empathy and customer focus About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues.
Posted 1 month ago
3.0 - 8.0 years
4 - 7 Lacs
Bengaluru
Work from Office
Senior Associate - Fraud & Collections Back to job search results About the role Refer to you will be responsible for section What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: Providing exceptional customer service to our customers with the help of various tools and methods. Stay updated on new and emerging fraud trends to mitigate risks to the business. Utilize various tools and methods to identify and prevent fraudulent orders. Work within the companys credit policy, recommending changes to support growth and process improvement while limiting revenue risk. Negotiate and communicate credit decisions, recommend payment terms, and set credit limits for new and existing customers. Handle primary debt collection activities, ensuring timely and effective recovery of outstanding payments. Help mitigate fraud risk to the company, using different channels. Be aware of the tools used for the purposes of identifying fraudulent orders to mitigate the risk to the business of fraud Making outbound and receiving inbound collection calls with customers who are in arrears. Work within the Companys credit policy, recommending changes as necessary to support growth & process improvement while limiting revenue risk. Negotiate and communicate credit decisions, recommend payment terms & credit limits to new and existing customers Review processes and procedures to reduce fraud and revenue loss The Objectives and responsibilities for a Sr. Associate is similar to that of an Associate however the only difference is that the performance measures / Delivery expectations are more stringent. Key people and teams I work with in and outside of Tesco: People, budgets and other resources I am accountable for in my job: CEC Operations Teams Delivering on agreed Service Levels for tasks relevant to CEC Business Partners my team Product & Process Improvement Teams Knowledge Team Insight and MI Teams You will need CEC Operations Teams Delivering on agreed Service Levels for tasks relevant to CEC Business Partners my team Product & Process Improvement Teams Knowledge Team Insight and MI Teams
Posted 1 month ago
3.0 - 8.0 years
2 - 6 Lacs
Bengaluru
Work from Office
Associate Chat Support Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Permanent Apply by 04-Aug-2025 About the role This role is responsible to handle first line contact across a range of queries and service areas via written communication channels, leveraging skills, knowledge and tools available to provide tailored solutions that meet the needs of individuals I engage with. Handling queries efficiently and providing and a range of solutions to ensure I deliver the best possible service. In this job, I am accountable for: Following our Business Code of Conduct and always acting with integrity and due diligence and have these specific risk responsibilities: - Ensuring I understand our Core Purpose and the role I play in delivering this - Role modelling the Tesco values and leading by example in what I do and how I behave - Understanding the part I play in delivering our key metrics and performance measures - Delivering all relevant critical metrics consistently and to agreed quality and reliable service standards - Handing and resolving first line contact and queries via written communication channels - Handling first line contact efficiently, to minimize any impact to customers and colleagues and deliver strong NPS scores - Delivering my own personal objectives, preparing for and participating fully in everyday and structured conversations with my colleagues and manager - Knowing and maintaining my knowledge of work processes and sharing that knowledge freely with others - Using my continuous improvement skills to look for and raise opportunities to improve processes and practices in the business and embrace change - Continually developing my skills to be the best I can be in my role - I ensure that all open tickets are closed to agreed timescale - I am expected to work in roster shifts to support customer queries What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Refer to "About the role" You will need Responsible for completing tasks and transactions within agreed metrics- Solves problems by analyzing solution alternatives Key people and teams I work with in and outside of Tesco: People, budgets and other resources I am accountable for in my job: CCEC Colleagues N/A Managers Leads Vendors Store colleagues Other functions/departments Operational skills relevant for this job: Experience relevant for this job: Customer service orientation Customer Service preferably in written channel Excellent Written Communication in English Communicating and working in a team environment Conflict Resolution Empathy and customer focus Typing speed and accuracy Basic Microsoft Office e.g. Outlook email
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Noida
Work from Office
We are looking for an experienced and dynamic HR Manager to oversee all aspects of human resource practices and processes within our IT division. You will act as a strategic partner to business leaders, helping align HR strategies with business goals and ensuring a strong, scalable, and people-focused culture in a fast-paced technology environment. Key Responsibilities Deep understanding of India labor laws and global HR practices. Knowledge in labor laws for the state of Karnataka and city of Bengaluru. Excellent stakeholder management and cross-cultural communication skills. Experience in recruitment and employee onboarding Ability to speak and write in Kannada language Proficiency in MS Office (Word, Excel, PowerPoint) Familiarity with payroll and HR systems (HRIS) 3+ years of HR experience with at least 2+ years in the IT/technology sector. HR certifications (e.g., SHRM-CP, HRCI, CIPD) are highly desirable Requirements Lead end-to-end recruitment process including job posting, screening, interviewing, salary negotiation, and onboarding. Ensure adherence to India-specific labor laws (Shops & Establishments, PF, Gratuity, POSH, etc.) while aligning with global HR governance. Maintain HR documentation, HRIS data accuracy, and support internal audits or compliance reviews. Assist in payroll preparation and coordination with the finance team. Work closely with business leaders across IT functions to understand team structures, skill requirements, and headcount planning. Support managers in performance appraisals, goal setting, and employee development planning. Foster a culture of continuous learning, innovation, and inclusion. Manage the implementation and execution of performance management systems (OKRs/KPIs). Maintain and report HR metrics to support data-driven decisions (e.g., attrition, headcount, span of control). Maintain records of the conversations with the customer and analyze the data. Handling customer queries on Chat and E-mails.
Posted 1 month ago
3.0 - 8.0 years
20 - 25 Lacs
Noida
Work from Office
We are seeking an experienced Scrum Master with a minimum of 3+ years of experience with a strong foundation in Agile practices, software development processes, and project management- In this role, you will not only facilitate Scrum ceremonies and coach teams on agile methodologies but also take responsibility for managing and delivering projects on time, within scope, and in alignment with business objectives - all while demonstrating strong leadership skills- An understanding of AI tools and techniques will be beneficial in supporting AI-related initiatives- Roles and Responsibilities: Facilitate and lead Agile ceremonies such as daily stand-ups, sprint planning, sprint reviews, and retrospectives for onshore and offshore teams- Ensure that teams follow Scrum best practices, are focused on delivering value, and continuously improve- Coach and mentor the development team on project management methodologies to enhance productivity- Collaborate with Product Owner and stakeholders to define project scope, priorities, and deliverables- Take responsibility for end-to-end project delivery, ensuring timelines, scope, and quality requirements are met- Assist in breaking down complex tasks into actionable components with clear acceptance criteria- Identify and eliminate impediments to team progress for successful sprint delivery- Monitor project progress and provide regular updates to stakeholders- Foster a collaborative team environment, and facilitate communication among team members, stakeholders, and project managers- Maintain project metrics for transparency and update progress charts, milestones, and team capacity- Identify and mitigate risks and dependencies to ensure timely resolution and minimal impact on project timelines- Stay informed about industry trends to contribute to the improvement of project management practices- Monitor team performance metrics and provide regular updates to stakeholders- Facilitate collaboration in development teams to ensure that AI models, tools, and solutions are aligned with overall project goals- Leverage knowledge of AI technologies to help teams integrate AI capabilities into their deliverables, when applicable- Collaborate with DevOps teams to ensure seamless integration and deployment of software, including managing environments, pipelines, and automation processes- Desired Candidate profile: Bachelordegree in computer science, Engineering, or a related field- Minimum of 3 years of experience as a Scrum Master or Project Manager in a software development setting- Familiarity with AI tools and AI-related projects- Knowledge on how to create and manage sprints dashboards projects boards etc- Proficient in project management methodologies such as Scrum and Kanban- Capable of collaborating effectively with geographically dispersed teams- Demonstrated success in delivering software projects using project management best practices- Strong leadership and facilitation skills to lead and inspire cross-functional teams- Skilled in problem-solving and conflict resolution- Excellent communication and interpersonal abilities to engage with stakeholders across all levels- Possession of Scrum Master certification (CSM, PSM, or equivalent) is preferred- Experience in coaching and guiding teams on project management best practices- Experience using project management tools (e-g-, Jira, Trello, Asana, MS Project) Solid understanding of software development processes, including version control, CI/CD pipelines, automated testing, and software lifecycle management- An ability to navigate technical discussions and help teams make technical decisions aligned with project goals- The company offers a range of employee benefits including: Cashless medical insurance for employees, spouses, and children Accidental insurance coverage Life insurance coverage Five-day work week Company-paid lunch Company-paid transportation Night Shift Allowance Access to online learning platforms such as Udemy- Retirement benefits including Provident Fund (PF) and Gratuity Paternity & Maternity Leave Benefit National Pension Saving
Posted 1 month ago
3.0 - 8.0 years
7 - 8 Lacs
Bengaluru
Work from Office
We are looking for a Team Lead, Closing with a passion for the mortgage industry to develop and manage client relations the Altisource umbrella- This is a great time to join the team and be a part of a growing and stable organiza What you will do--- Manage the day to day closing pipeline, team management and all aspects related to the Closing Disclosure process- Monitor daily pipeline reports and ensure company policies and procedures are being followed by the associates, manage escalations from client and doing the root cause to fix the same- Maintain routine meetings with direct reports and clients- Troubleshoot and resolve any issues that may arise in the day to day with regard to loans in closing- Monitor quality control of the team work and taking necessary steps to improve team efficiency- Create, document and train CD process/checklist/procedures either solely or as part of larger project management team as a closing subject matter expert- Skills you bring--- A thorough knowledge of all TRID guidelines, CD process and procedures for closing of the loans- Experience with adherence and compliance with mortgage industry practices- 3 years of Closing Disclosure experience- Atleast 1 year of team management experience- Effective communication and team handling skills WORKING AT ALTISOURCE ADVANTAGES Prosperity Competitive salary based on your experience and skills we believe the top talent deserves the top rupee Good Health Comprehensive insurance plans ;- Medical insurance for employees and family, Personal Accident Benefit and Life Insurance for employees Wellness Programs Onsite doctor support, Psychologist, Counselor, Onsite health checkup camps etc- Happiness 10 paid holidays, plus 26 paid days off per year Lots of employee engagement activities both offsite (examples include cricket/football games and annual company celebrations) and onsite (examples include office stress buster events and quarterly Living our Values celebrations) Opportunities to join our community service initiatives, including Habitat for Humanity
Posted 1 month ago
3.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
We are currently seeking a BID Administrator to join our growing team- This is an opportunity to be involved in large global projects that have huge positive impacts on the way the world produces energy for the future- The bid teams are involved from the concept stage of many of these projects and are part of the team that delivers them all over the world- In this role, you ll be expected to: Manage messages through our team inbox including portal notifications- Run a weekly scan of new opportunities- Managing our portal registrations- Comply with company systems, practices and guidelines- Provide reports based on data in our CRM system- Enter and update opportunity information in our CRM system- Respond to Expressions of Interest and Pre-qualification Questionnaires using standard company information- Raise requests including due diligence and credit checks- Support the preparation and production of bids, including: o Maintaining CRM data o Identifying and coordinating various internal approvals required o Preparing and formatting the proposal templates o Coordinating inputs from the nominated parties o Modifying and formatting CVs and case studies o Submitting bids through portals- Maintenance and updating of knowledge repositories, databases, and catalogues- Applying appropriate metadata, tags, and categories to information- Performing quality assurance and validation- Identifying and addressing knowledge gaps- Collaborating with internal stakeholders to acquire and share knowledge- Arrange internal and external meetings- Preparing minutes of meetings- Support with general ad hoc administrative requests- Candidate requirements: Ability to manage multiple tasks concurrently- Fluent written and spoken English- Self-directed, take initiative and ownership- Deadline oriented and good attention to detail- Ability to use computer-based technology and internal software- Ability to handle large volumes of information and communications- Ability to work under pressure and be flexible- Good communication skills with all levels of employees- Interested in the variety that working in a large consultancy provides- Preferred: Experience of working with CRM- Experience of working on proposals, preferably with global technical consultants will be an advantage We can offer (subject to Company s policy): - Agile and safe working environment - Competitive annual leave and sick leaves - Group incentive scheme - Group term life insurance, Workmen s compensation and Group medical insurance coverage - Short and Long-term Global employment opportunities - Global collaboration and knowledge sharing - Digital Innovation and Transformation
Posted 1 month ago
10.0 - 15.0 years
12 - 17 Lacs
Pune
Work from Office
The Market Segment Head for IMEA - Auto Electronics position is a senior leadership role responsible for overseeing and driving the strategic direction, sales growth, and operational success of the Auto Electronics market segment across the IMEA (India, Middle East, and Africa) region- This is a crucial position for companies operating in the automotive electronics industry, as it focuses on both the strategic and tactical aspects of business development, customer relationship management, and internal collaboration- What you ll do Develops and executes global / regional account strategy- Identifies and represents all business opportunities in line with SBU strategy- Drives and rolls-out customer/approvals and pushes upstream solution selling- Defines account-specific pricing ambitions and runs global / regional negotiations- Develops and maintains strong executive and cross-functional relationships at HQ and key locations across region- Establishes & shares market and customer intelligence with regional & Global stakeholders- Coaches & mentors (on the job coaching, shadowing team in important sales meetings, negotiations, develops team structure) Auto Electronics team to execute account strategy- Collaborates with Global Strategy Manager, Global BDMs and Global KAMs for implementing roll-out strategy related to Auto Electronics segment- Accountable for meeting specific performance metrics such as Key Performance (KP) targets, Technical Performance (TP) objectives, Operational Sales Goals (OSG), and Profit Contribution (PC)- What makes you a good fit A minimum of 10 years in the automotive electronics industry or a related field- Experience should include leadership roles in account management, business development, and strategic sales- Bachelors in engineering (BE), likely in a technical field related to electronics or automotive- An MBA is also required, indicating a strong foundation in business strategy, management, and leadership- The ability to lead, negotiate, and collaborate with cross-functional teams at various levels is essential for success in this role- The position demands a high degree of stakeholder management, requiring someone who can navigate complex relationships, both internally and externally- Some perks of joining Henkel Diverse national and international growth opportunities Globally wellbeing standards with health and preventive care programs Gender-neutral parental leave for a minimum of 8 weeks Employee Share Plan with voluntary investment and Henkel matching shares Best-in-class Group Medical Insurance policy covering employee, spouse and up to 2 children Competitive accident and term life policies for up to 3 times annual gross salary Progressive OPD policy of INR 30,000 for employee, spouse and up to 2 children
Posted 1 month ago
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