MCC Engineer

Job Title: MCC Engineer

Department:

Location:

Job Purpose

Key Responsibilities

• Act as Shift In-Charge for maintenance operations, overseeing all scheduled and unscheduled maintenance activities.
• Provide real-time technical status updates of the fleet to Flight Operations and other stakeholders.
• Coordinate with service providers for maintenance requirements at both main base and outstations.
• Manage and control all outgoing communication from MCC.
• Serve as the primary contact for all maintenance-related communication across the company.
• Initiate and coordinate AOG (Aircraft on Ground) support, including manpower, tooling, and spares.
• Guide and support maintenance personnel during troubleshooting and repair activities.
• Advise flight crew on technical issues both in-flight and on the ground.
• Monitor and manage delay and AOG events, ensuring timely and accurate updates to management and stakeholders.
• Prepare and distribute Deferred Defect status reports; monitor compliance and efficiency.
• Compile and circulate daily maintenance summary reports.
• Lead daily maintenance review meetings.
• Maintain detailed MCC shift logs and ensure comprehensive handovers between shifts.
• Collaborate with Technical Services Engineers on troubleshooting and reliability monitoring.
• Liaise with OEMs for technical support and structural repair guidance.
• Coordinate with Engineering Planning and Operations Control to optimize maintenance scheduling for compliance and efficiency.
  

Qualifications & Experience

• Licensed B1 or B2 Engineer with a minimum of 10 years’ experience, including type ratings on Boeing B737 Series aircraft with CFM56/CFM LEAP engines.
• Strong understanding of OEM manuals (AMM, SRM, SSM) and applicable Part-145/-M regulations.
• Proven ability to gather and assess technical information, prioritize tasks, and make sound decisions.
• Excellent communication skills across diverse teams and cultures; active listening and clear articulation.
• Ability to maintain a broad operational perspective (“helicopter view”) and perform under pressure.
• Strong leadership and coordination skills to drive collaborative problem-solving.
• High level of discipline and accuracy in reporting and documentation.
• Proficient in Microsoft Office and general administrative tools.
• Fluent in technical and conversational English, both written and spoken.
• Committed to maintaining confidentiality and data security.
• Proactive in identifying and proposing operational improvements.
• Capable of representing the company in professional and technical forums.