Marketplace Account Manager (Amazon, Flipkart)

Job description

About the Role:

We are looking for a highly motivated and experienced Marketplace Account Manager to oversee our presence on leading e-commerce platforms including Amazon, Flipkart, and Snapdeal. The ideal candidate will be responsible for store creation, account management, performance optimization, and overall strategy execution to drive growth and profitability across these platforms.

Key Responsibilities:

• Store Creation & Setup:
• Create and configure brand stores on Amazon, Flipkart, and Snapdeal.
• Ensure all brand assets, banners, and visuals are aligned with brand guidelines.
• Collaborate with the design and content teams for high-quality storefronts and enhanced brand visibility.
• Product Listing & Catalog Management:
• List new products with optimized content including titles, descriptions, bullet points, and keywords.
• Manage product variations, pricing, and inventory updates.
• Coordinate with internal teams for new product uploads and catalog updates.
• Account Management & Operations:
• Monitor daily operations of each marketplace account.
• Ensure timely order processing, shipment tracking, and inventory replenishment.
• Address and resolve platform-related issues, including listing errors, suspensions, and penalties.
• Campaign Management & Performance Optimization:
• Plan and execute promotional campaigns, deals, and platform-specific events (e.g., Big Billion Day, Prime Day).
• Track ad performance (Amazon PPC, Flipkart Ads), optimize budgets and bids to improve ROI.
• Maintain healthy account metrics (order defect rate, cancellation rate, late shipment rate, etc.)
• Reporting & Analysis:
• Generate and analyze sales reports, inventory movement, and ad performance dashboards.
• Identify areas of improvement and implement corrective strategies to drive growth.
• Present regular performance insights to the management team.
• Customer Experience & Compliance:
• Monitor customer feedback, reviews, and ensure brand reputation across platforms.
• Ensure strict adherence to marketplace policies, content guidelines, and legal compliance.

Key Requirements:

• Bachelor's degree in Business, Marketing, E-commerce, or related field.
• 1–3 years of proven experience in managing seller accounts on Amazon, Flipkart, and/or Snapdeal.
• Hands-on experience with Seller Central (Amazon), Seller Hub (Flipkart), and Snapdeal Seller Panel.
• Strong understanding of cataloging, logistics, returns, and payment reconciliation processes.
• Proficiency in MS Excel and reporting tools.
• Strong communication, organizational, and problem-solving skills.

Preferred Qualifications:

• Experience in store creation and brand registry on marketplaces.
• Knowledge of SEO for product listings and online merchandising.
• Basic knowledge of performance marketing (PPC, Sponsored Ads, etc.)

 Compensation

 Annual Cost to Company (CTC): ₹3,00,000-4,00,000/-

How to Apply:

• Send your resume on Whatsapp Number:- 9829039864 with the subject: “Application – Marketplace Account Manager.”

Industry

• Retail Apparel and Fashion

Employment Type

Full-time