Marketing Operations Manager

Shift timing: 6:30 pm-2:30 am

Remote

About SponsorCloud

SponsorCloud empowers real estate syndicators and fund managers to raise more capital, streamline operations, and operate in compliance through our products and services. Our integrated platform provides our customers a fund operating system to scale their business. We have worked with over a 1000+ Fund Managers who have raised over $10 billion on capital on our platform. Learn more at sponsorcloud.io.

What We're Looking For

This is not a typical VA role. We need a strategic thinker who can take ownership, think independently, and drive results across multiple marketing functions.

Key Responsibilities:

1. Customer Marketing & Testimonial Management (Primary Focus):

-Organize and structure our 20+ existing customer testimonials into a centralized, strategic resource

-Create systems to maximize value from customer success stories

-Develop processes for ongoing testimonial collection and organization

-Build customer marketing campaigns that drive retention and referrals

2. Partnership Support & Coordination

-Oversee delegated partnership tasks provided by Head of Marketing

-Create collateral and resources that add value to our existing partners

-Support partnership pipeline management and follow-up processes

3. Sales & Professional Services Support

-Develop sales collateral and materials for the sales team

-Create professional services materials and resources

-Support demo preparation and sales process optimization

4. Strategic Project Management

-Manage and delegate tasks to contractors (video editors, graphic designers, etc.)

-Vet and hire specialists for projects outside your expertise

-Maintain organized systems and processes across all marketing activities

Required Qualifications:

Must-Have

-Strategic thinking ability - We need someone who doesn't just execute but thinks through problems and opportunities

-Excellent communication skills - You'll be the organized communicator on our team

-Experience vetting and managing contractors - You'll be delegating specialized work

-Data-driven mindset - You make decisions based on metrics and results

Strongly Preferred

-Real estate industry knowledge - Understanding of real estate investing, syndications, or commercial real estate

-HubSpot experience - We use HubSpot extensively for our marketing operations

-Social media marketing and SEO knowledge - High-level understanding of how to leverage the platform to drive leads

Technical Requirements

-Proficiency with HubSpot, Google Drive, and Slack

-Ability to work independently with minimal supervision

-Strong project management and organizational skills

What Makes This Role Unique:

-Growth Opportunity: Get clear path to grow

-Strategic Impact: You'll directly influence our marketing strategy, not just execute tasks

-Cross-Functional Exposure: Work with partnerships, sales, customer success, and professional services

-Autonomy: We value independent thinking and give you freedom to improve processes. No time tracking. Just results.

Next Steps

If this sounds like the perfect role for you, please submit:

1. Your resume highlighting relevant marketing operations and real estate experience

2. A brief cover letter explaining:

-Your experience with customer marketing or testimonial management

-How you've organized complex projects or content in previous roles

-Your familiarity with real estate or SaaS industries