We are seeking a motivated and results-driven Sales Assistant to support the sales efforts in South Asia. Reporting to the country manager, you will assist with acquiring new clients, including merchants, strategic partners, and other business opportunities that contribute to the company's growth. This entry-level role will provide you with hands-on experience in sales, client relationship management, and partnership development, while working closely with the sales team to achieve business objectives. Key Responsibilities: Client Acquisition Support: Assist in the identification, outreach, and onboarding of new merchants and partners in [Country], supporting the sales team in expanding the company’s client base. Lead Generation & Outreach: Help generate new leads by researching and reaching out to potential clients, including merchants and partners. Assist in managing the initial stages of the sales pipeline. Sales Presentation & Meetings: Support in preparing sales presentations, proposals, and materials for client meetings, and assist in organizing meetings or calls with potential clients. Partnership Development: Assist in building and nurturing relationships with key business partners, ensuring that each interaction aligns with the company’s objectives and offers mutual value. Client Onboarding: Help guide new clients through the onboarding process, ensuring they understand the products or services, and assist in addressing any inquiries to ensure smooth integration. Market Research & Insights: Conduct market research to identify new business opportunities, competitor activities, and industry trends. Share relevant insights with the sales team to refine acquisition strategies. Administrative Support: Provide general administrative assistance to the sales team, such as managing client records, scheduling meetings, tracking client communication, and preparing reports as instructed by the country manager. Event Support: Assist in the organization and coordination of events, such as merchant meetups or partnership conferences, that contribute to client acquisition efforts. Reporting & Feedback: Track and report on key metrics related to client acquisition, outreach efforts, and sales activities to the country manager, offering feedback to refine strategies. Qualifications: Some experience or internship in sales, client acquisition, or business development, with an interest in building relationships and growing partnerships. Strong communication skills, both written and verbal, with the ability to craft compelling sales messages and engage with potential clients. Interest in understanding market trends and using insights to support sales strategies. Strong organizational skills with the ability to handle administrative tasks and manage multiple activities simultaneously. A proactive attitude, attention to detail, and eagerness to learn and grow within the sales field. Show more Show less
About Bybit: Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner. As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space. Key Responsibilities: Handle Law Enforcement Requests: Manage and respond to queries, notices, and production orders from Indian Law Enforcement Agencies (LEAs) and the Financial Intelligence Unit (FIU-IND) in a timely and compliant manner. Maintain Regulatory Documentation: Maintain internal trackers, correspondence logs, and supporting documentation related to regulator and enforcement actions, ensuring full auditability. Cross-Functional Coordination: Work closely with internal legal, tech, risk, and operations teams to prepare responses that are aligned with applicable legal and technical standards. Support Internal Compliance Audits: Assist in the execution of periodic internal audits and reviews to assess the effectiveness of the AML/CFT control environment. Assist in Reporting: Help in compiling and submitting periodic reports and responses to regulatory authorities, including STR filings and LEA compliance updates. Compliance Monitoring: Participate in the monitoring of Bybit's ongoing obligations under Indian VDA regulations, with a focus on early detection of compliance risks. Policy & Process Improvement: Contribute to the continuous enhancement of compliance procedures and risk mitigation strategies based on learnings from ongoing operations. Requirements: Experience: 2-4 years in a compliance, AML, or regulatory liaison role-preferably within a crypto exchange, fintech, or financial services firm. Legal & Regulatory Knowledge: Solid understanding of the Prevention of Money Laundering Act (PMLA), 2002, especially in its application to Virtual Digital Asset Service Providers (VDASPs). Regulatory Handling Experience: Prior exposure to handling FIU-IND submissions, LEA notices, and regulatory queries is a major advantage. Crypto Sector Familiarity: Knowledge of Virtual Digital Assets (VDAs), including how crypto exchanges operate and the specific regulatory expectations they face. Tech Coordination Skills: Basic understanding of how user data flows through applications, including familiarity with API integrations, wallet tracing, or log management, to work effectively with engineering teams. Communication Skills: Strong verbal and written communication abilities, with attention to detail in drafting responses and documenting processes. Compliance Mindset: Proactive, discreet, and capable of managing confidential matters responsibly and with a problem-solving attitude.
ByBUIDLERs India is recruiting! In 2025, we plan to onboard 20 passionate ByBUIDLERs to establish a vibrant offline Bybit community in India . ByBUIDLERs are Bybit’s trusted friends and ambassadors who share a passion for growing the Bybit community and contributing to the rapidly evolving Web3 space. What you can contribute to Bybit! As a ByBUIDLER, you can: Event Coordination & Organization: Join as an event coordinator or organizer to help facilitate exciting Bybit events. 💻 Content Creation: Share your moments with Bybit on social media and become a voice for the community. 📱 Community Management : Host online AMA's, Introduce Bybit Products and discuss Trending topics Using ByBUIDLERs X Account.💪 Qualifications Passion for Web3 and Cryptocurrency Enthusiastic about building and engaging with local crypto and web3 communities. Prior experience in event planning or participation is a plus, but not mandatory. Able to communicate clearly and persuasively, both online and offline. Familiarity with Indian local crypto scene and communities is highly preferred. Align with Bybit’s mission to empower individuals and promote the growth of the Web3 ecosystem. Both Tamil and English are acceptable as working languages. What you can gain: Exclusive Bybit rights! Collaborate closely with Bybit's local team. Be the first to know about Bybit’s latest events and updates. Build connections with fellow Bybit enthusiasts. Earn opportunities to officially join Bybit as an outstanding ByBUIDLER. Receive official recognition with a Bybit ByBUIDLER certification . Access exclusive Bybit merchandise and gifts. Attend private Bybit events reserved for ByBUIDLERs. Ready to join the ByBUIDLERs South Asia Team? Fill out the application form here: https://forms.gle/FDaxHrPh349hPgmq9
ByBUIDLERs India is recruiting! In 2025, we plan to onboard 20 passionate ByBUIDLERs to establish a vibrant offline Bybit community in India . ByBUIDLERs are Bybit’s trusted friends and ambassadors who share a passion for growing the Bybit community and contributing to the rapidly evolving Web3 space. What you can contribute to Bybit! As a ByBUIDLER, you can: Event Coordination & Organization: Join as an event coordinator or organizer to help facilitate exciting Bybit events. 💻 Content Creation: Share your moments with Bybit on social media and become a voice for the community. 📱 Community Management : Host online AMA's, Introduce Bybit Products and discuss Trending topics Using ByBUIDLERs X Account.💪 Qualifications Passion for Web3 and Cryptocurrency Enthusiastic about building and engaging with local crypto and web3 communities. Prior experience in event planning or participation is a plus, but not mandatory. Able to communicate clearly and persuasively, both online and offline. Familiarity with Indian local crypto scene and communities is highly preferred. Align with Bybit’s mission to empower individuals and promote the growth of the Web3 ecosystem. Both Tamil and English are acceptable as working languages. What you can gain: Exclusive Bybit rights! Collaborate closely with Bybit's local team. Be the first to know about Bybit’s latest events and updates. Build connections with fellow Bybit enthusiasts. Earn opportunities to officially join Bybit as an outstanding ByBUIDLER. Receive official recognition with a Bybit ByBUIDLER certification . Access exclusive Bybit merchandise and gifts. Attend private Bybit events reserved for ByBUIDLERs. Ready to join the ByBUIDLERs South Asia Team? Fill out the application form here: https://forms.gle/FDaxHrPh349hPgmq9
Please note that Hindi reading and typing is a must Job Description: Assist clients on all inquiries via live chat or email Ensure efficient and excellent customer service experience provided Be well equipped with the Company's platform/product including keeping abreast of general market conditions Diligently and effectively manage and follow up on inquiries/complaints of current/prospective clients Possess a strong ability to understand what customers truly need and convert it to constructive feedback and suitable solutions for management Ensure frontline operations are smooth, including flagging out any necessary discrepancy or situational risk to management on time. Continuously seek improvement to enhance team’s performance and work efficiency including overall work process Requirement Ideal candidate possess bachelor degree in finance / economics / mathematics or any related capacity Minimum diploma in business administration or business management with keen and sharp eye for numbers Preferably candidates with 2-4 years of customer service experience, trained in frontline operations (Livechat and Email) Advantageous for candidates with experience working in financial institutions, fintech Someone with sharp acumen and keen eyes with numbers and statistics is ideal for this position. Proficient in English & Hindi in communication and writing in order to liaise with dedicated market counterparts Possess great passion to develop knowledge and a long-term career in fintech/crypto trading firms Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance Able to perform 5 days' shift work including weekends & Public Holidays (8am-5pm /4pm-1am /12am-9am)