Posted:3 hours ago|
Platform:
On-site
Full Time
As an Intern at Pawptails, a fast-growing pet-care brand under the Pexpo umbrella, you will play an active role in building the brand from the ground up. This position is ideal for someone who is passionate about e-commerce, pets, and brand development, and wants hands-on exposure across multiple business functions.
Key Responsibilities
1. Amazon Account Management
• Assist in managing Pawptails’ Amazon Seller Central account.
• Create and optimize product listings (titles, bullets, A+ content, images).
• Monitor inventory, pricing, and category performance.
• Track sales data and suggest improvements.
2. Review & Customer Interaction Handling
• Monitor customer reviews, ratings, and feedback.
• Coordinate with customer support teams to address queries and concerns.
• Analyse reviews to identify patterns, product issues, or improvement opportunities.
3. Factory Coordination & Operations
• Liaise with the Pexpo factory team for order dispatches, packaging accuracy, and timely fulfilment.
• Follow up on production timelines and shipment schedules.
• Support in maintaining smooth supply chain workflow for Amazon orders.
4. Content & Basic Design Support
• Assist in creating basic digital designs (social media posts, infographics, Amazon creatives).
• Help conceptualize content ideas for Instagram, Amazon A+ modules, and brand storytelling.
• Coordinate with the design team for edits and final outputs.
What We’re Looking For
• Strong interest in e-commerce, branding, and the pet industry.
• Basic knowledge of Photoshop/Canva or similar design tools (preferred).
• Good communication skills and attention to detail.
• Ability to multitask and work with cross-functional teams.
• Proactive, responsible, and willing to learn quickly.
What You Will Gain
• End-to-end exposure to building a consumer brand.
• Hands-on experience in Amazon marketplace management.
• Understanding of supply chain coordination and product operations.
• Opportunity to learn branding, content creation, and digital marketing.
• A chance to work closely with a founding team and make a real impact.
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