Manager, Solutions Design & Architecture

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com Looking to jump-start your career? We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience. You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry. We are offering a global fast-track career where you can grow along with Indegene’s high-speed growth. We are purpose-driven. We enable healthcare organizations to be future ready and our customer obsession is our driving force. We ensure that our customers achieve what they truly want. We are bold in our actions, nimble in our decision-making, and industrious in the way we work

Role: Manager, Solutions Design & Architecture

Description: You will be responsible to

Responsibilities:

• Strategize, lead, and design functional and technical solution development for new business acquisition activities related to Indegene’s commercial solutions spectrum, including omnichannel, content factory, web factory, CX and data-oriented solutions

• Demonstrate thought leadership, solution innovation, and architecture design for RFPs and other client engagement avenues.

• Evaluate client requirements in collaboration with internal SMEs/tech experts, aligning them with Indegene's service propositions, operating model designs, effort estimations, SLA definitions, etc.

• Develop compelling sales narratives, value proposition document, business cases and CXO/CXO-1 level discussion material, with an ability to drive client facing discussions

• Define solution models and budget creation for consulting, current engagement scale-up, new technology implementation, legacy portfolio modernization across MarTech stack

• Conduct discovery sessions with customers to shape opportunities and contribute to the overall pipeline development.

• Architect pricing models, construct solutions, and orchestrate alignment between clients and internal stakeholders.

• Drive end-to-end bid management for large deals, author proposal responses, and actively lead proposal defence discussions, pricing negotiations, and SOW closures.

• Global markets coverage and mandate to drive growth across key and new accounts portfolio, working closely with sales and delivery leadership

• Lead ideation sessions with internal leadership teams to identify innovative win themes and value propositions during proposal development.

• Articulate Indegene's value proposition to clients through written proposals and live presentations.

• Strategically align Indegene's tech offerings with emerging trends, including GenAI-driven solutions and digital transformation initiatives.

• Navigate complex decision-making among a large set of cross-functional stakeholders (both internal and client side)

• MBA graduate with overall 10+ years’ experience in marketing and CX oriented solutions selling

• Prior experience in managing complex solution development for integrated and large deals

• Proven experience in MarTech, omnichannel, web factory and large scale centralization projects

• Experienced in owning pricing estimations, client discovery discussions and solution architecture

• Hands-on experience in bid management, solution design, client presentations and legal agreements (SOWs)

• Prior experience in creating new solutions, POVs and industry benchmarking collateral related to technology areas

• Excellent communication and client management skills, with the ability to clearly articulate value propositions.

• Ability to collaborate effectively with internal and external stakeholders to drive consensus and deliver tailored solutions.

• Exposure/understanding of pharma ecosystem will be preferred.

• Skills: Excellent communication and presentation skills, along with an analytical and problem-solving mindset.

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.