Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Technical role involving user deployment and solution validation
A "Manager - Service Delivery & Management" job description involves overseeing the end-to-end delivery of services to clients, ensuring they are reliable, efficient, and meet client expectations and service-level agreements (SLAs). Key responsibilities include managing client relationships, monitoring service performance, handling escalations, collaborating with internal teams, and driving continuous service improvement initiatives. The role requires strong leadership, communication, project management, and analytical skills, along with a customer-centric approach.
Tata Communications
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